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Ticket, please
Posted by OldGirlGeek@reddit | talesfromtechsupport | View on Reddit | 54 comments
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The Wrong Way to Ask for Help
Posted by Ok_Pomelo_2685@reddit | talesfromtechsupport | View on Reddit | 13 comments
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People who think they know more than you
Posted by ThatRustyBust@reddit | talesfromtechsupport | View on Reddit | 66 comments
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Blah, blah, blah...
Posted by ThatBrozillianGuy@reddit | talesfromtechsupport | View on Reddit | 64 comments
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How I found out we hadn't finished deploying the content filter
Posted by Entegy@reddit | talesfromtechsupport | View on Reddit | 68 comments
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Double dipping headset
Posted by sjarri@reddit | talesfromtechsupport | View on Reddit | 79 comments
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Can you remotely unjam my printer
Posted by AnDanDan@reddit | talesfromtechsupport | View on Reddit | 34 comments
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7:00 PM Network Outage
Posted by wanderdive@reddit | talesfromtechsupport | View on Reddit | 36 comments
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Twiddling My Thumbs
Posted by bartonkj@reddit | talesfromtechsupport | View on Reddit | 33 comments
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The ticket that just would not close.
Posted by speddie23@reddit | talesfromtechsupport | View on Reddit | 66 comments
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We should probably clarify helpdesk is for IT issues.
Posted by speddie23@reddit | talesfromtechsupport | View on Reddit | 107 comments
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How do they not get it?
Posted by podgerama@reddit | talesfromtechsupport | View on Reddit | 81 comments
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An unusual request for new laptop power cable
Posted by annonymous2@reddit | talesfromtechsupport | View on Reddit | 106 comments
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Sometimes I don't like helping people
Posted by Angry_Doragon@reddit | talesfromtechsupport | View on Reddit | 90 comments
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90% of my job is reading on-screen prompts for people because they saw words and gave up
Posted by Fuzzy-Ad-7691@reddit | talesfromtechsupport | View on Reddit | 909 comments
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That time I had to SSH into a Roomba to fix a VPN issue
Posted by votekick@reddit | talesfromtechsupport | View on Reddit | 74 comments
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Interesting audit log check request to start the day.
Posted by KorenSolust@reddit | talesfromtechsupport | View on Reddit | 51 comments
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Buttons are hard
Posted by K_Boloney@reddit | talesfromtechsupport | View on Reddit | 26 comments
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GitHub Copilot or Claude Code
Posted by Eastern_Cockroach231@reddit | talesfromtechsupport | View on Reddit | 0 comments
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Client refuses to listen and puts ticket in perpetual limbo
Posted by AnEldritchWriter@reddit | talesfromtechsupport | View on Reddit | 105 comments
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That time we accidentally bricked the CEO’s parents’ clinic network
Posted by CheckTec00@reddit | talesfromtechsupport | View on Reddit | 22 comments
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This is my job! I'm paid to do this (part 2)
Posted by lawtechie@reddit | talesfromtechsupport | View on Reddit | 32 comments
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This moment reminds me, how far I came
Posted by TechieJay23@reddit | talesfromtechsupport | View on Reddit | 2 comments
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Offline means unavailable? What a country!
Posted by speddie23@reddit | talesfromtechsupport | View on Reddit | 113 comments
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Supporting other IT people is usually better than the general populace. Usually.
Posted by DefNotBlitzMain@reddit | talesfromtechsupport | View on Reddit | 84 comments
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The Ghost Typer
Posted by Arrow_312@reddit | talesfromtechsupport | View on Reddit | 38 comments
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Won't tell me on what is the issue.
Posted by Otaku_X_Gamer94@reddit | talesfromtechsupport | View on Reddit | 11 comments
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Monty's IT Tickets
Posted by OinkyConfidence@reddit | talesfromtechsupport | View on Reddit | 62 comments
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Legal Threat that backfires
Posted by KorenSolust@reddit | talesfromtechsupport | View on Reddit | 181 comments
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The bible forbids Wi-Fi
Posted by Zoleish@reddit | talesfromtechsupport | View on Reddit | 161 comments
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The mystery of the “broken” monitor
Posted by RemotecontrolZR@reddit | talesfromtechsupport | View on Reddit | 44 comments
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Our "asset management" is a Google Sheet and I'm not even embarrassed anymore
Posted by Particular_Ear_914@reddit | talesfromtechsupport | View on Reddit | 13 comments
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I am the Internet.
Posted by forbinwasright@reddit | talesfromtechsupport | View on Reddit | 86 comments
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Excellent work on fixing the issue, however, you will need to immediately undo it.
Posted by speddie23@reddit | talesfromtechsupport | View on Reddit | 49 comments
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When "have you tried turning it on?" doesn't work
Posted by i_invented_the_ipod@reddit | talesfromtechsupport | View on Reddit | 25 comments
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ASUS laptop still broken after 3 RMAs – support is ignoring issues
Posted by ameatygodalt@reddit | talesfromtechsupport | View on Reddit | 2 comments
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I can't get the PC you prepared for me for free to work!
Posted by 1mAfraidofAmericans@reddit | talesfromtechsupport | View on Reddit | 81 comments
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Helping a customer find an "Eee-whoa" cable
Posted by Emerald_Encrusted@reddit | talesfromtechsupport | View on Reddit | 86 comments
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Stupid problems require stupid solutions.
Posted by roflcopter-pilot@reddit | talesfromtechsupport | View on Reddit | 60 comments
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A Big Oops Trying to Help Someone
Posted by Ok_Pomelo_2685@reddit | talesfromtechsupport | View on Reddit | 27 comments
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The best feeling
Posted by pagso3000@reddit | talesfromtechsupport | View on Reddit | 26 comments
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Parents not understanding "locked" vs "off"
Posted by Jethro_Carbuncle@reddit | talesfromtechsupport | View on Reddit | 157 comments
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IT drives people crazy
Posted by PhreakyPhillip@reddit | talesfromtechsupport | View on Reddit | 30 comments
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Replacing a ~15 year old PC.
Posted by Martipar@reddit | talesfromtechsupport | View on Reddit | 62 comments
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Network outage in the mornings
Posted by Finn_Storm@reddit | talesfromtechsupport | View on Reddit | 12 comments
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Let It Go, Let It Gooo…?
Posted by IncarnatePuppy52@reddit | talesfromtechsupport | View on Reddit | 63 comments
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IT Miracles
Posted by Ok_Pomelo_2685@reddit | talesfromtechsupport | View on Reddit | 18 comments
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This is my job! I'm actually paid to do this!
Posted by lawtechie@reddit | talesfromtechsupport | View on Reddit | 35 comments
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The Case of the 7 PM Wi-Fi Disappearance
Posted by Existing_Matter2134@reddit | talesfromtechsupport | View on Reddit | 78 comments
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HR & Fire Detectors
Posted by critchthegeek@reddit | talesfromtechsupport | View on Reddit | 54 comments