The know it all gamer.

Posted by TheLightningCount1@reddit | talesfromtechsupport | View on Reddit | 27 comments

This tale involves probably the worst raid lead I ever had in ffxiv and his know it all friend who kept countermanding the advice I was giving him. I wont get into the reason he was the worst raid lead I ever had. Just know he was a bad tank, and a bad raid lead.

The tech issue was complex for him. Whever he plays ffxiv in discord, his game freezes up. He has no issues if he is not in discord. He uses a set of senheiser (sp?) headset and a dac6. I asked him to bypass the dac6 one day as a test.

He said he did this, but did not. Issue occurred. His best friend, and girl he just happened to be sleeping with, both were telling him I was an idiot and had no clue what I was talking about. The issue HAD to be video and not audio.

Even though the issue ONLY occurs when he is in discord and playing ffxiv.

Second solution. Turn off hardware acceleration.

He did not do this. Ill give you one reason why.

Third freeze happened mid raid. He asked me what he could do. I gave him team viewer and checked event viewer once connected.

I used a 3rd party website to read the vent viewer log, as I was too lazy to look it up for a raid member, and it showed a flurry of audio errors and permissions errors right at the freeze.

I check discord. Hardware acceleration is on. I turned it off. I turned off all audio enhancements in his headphone settings. I set the dac6 control panel to use 24b 48khz, windows sound settings for the dac6 to use 24b 48khz as he had set it to 32b 48khz.

FFXIV can cause a freeze if there is a mismatch.

I turned off exclusive control for the dac6 in legacy control panel sound options and then had him restart.

Rest of night no freezes. Rest of raid week. No freezes. Two whole weeks of no freezing.

Then his friend got ahold of his system. Ill give you one guess what happened next raid night.

I asked him if discord hardware acceleration is on, or if he turned on the audio enhancements in his headphone software. Yes to both.

I told him to turn it off and turn off the audio enhancements while using ffxiv. You can turn on your custom mixer when listening to your music after, but turn it off for ffxiv. Its causing issues.

Two weeks later.

His friend, the know it all, got involved again and told him that the changes I made obviously did not work as his game crashed on him.

His game crashed from using mods and Lightless Sync updating in the middle of limsa with 40+ people near him he was synced to... But thats just my opinion.

I joined discord and heard his friend saying I had no clue what I was talking about and that he should just kick me and replace me with his astro friend.

The static was doing Tea and just gotten past BJCC.

I hear hear his friend say this and basically tell him dont bother. I will leave on my own. I send a DM to the raid lead telling him his friend is an idiot and if he wants the issue fixed, to leave the changes I made alone.

His response was to send me a HR approved team removal message a day later. Said the group came together and made a decision... yadda yadda. Then a very snarky message that I should just give up on TEA.

I was going to leave it alone. But I am petty. That message to just give up on TEA?

So I cleared the fight 3 days later and just HAPPENED to be near the exact spot he likes to stand in Limsa on his server with my shiny new legend title.

The funniest part. After he saw me in game and said in his discord. "Lightning got his Tea Clear. Yeah he is standing right by me in limsa." People in discord called me out. "He totally did that on purpose to rub it in our face that he cleared."

Before he could answer... He froze up live on twitch again. His friend, the one who constantly counteracted everything I did, suggested he turn off hardware acceleration in discord and turn off audio effects in his headset control panel software.