Mister_Brevity

One of my all time favorites was from a personal gmail, no identity information, and the body was “the mouse isn’t working”. There are 1100 mice here, which one?

How do your users carry a physical security key when not in use?

Posted by Here4TekSupport@reddit | sysadmin | View on Reddit | 237 comments

[-]

Mister_Brevity@reddit

https://preview.redd.it/8cqa1s6gvq3h1.jpeg?width=1365&format=pjpg&auto=webp&s=218126a2a28c5fc58cdda3074b8b740621223ee7 I’m going to hate myself for this later but right now it’s making me laugh

Looking into revamping our laptop provisioning as a whole for a fully remote company, just want suggestions on what you all do

Posted by andrewsmd87@reddit | sysadmin | View on Reddit | 34 comments

[-]

We use Apple edu and jamf. When you use mdm for windows and for Macs you can definitely tell Apple had a head start, and the benefits of them only having to account for one os/vendor/etc is undeniable.

Looking into revamping our laptop provisioning as a whole for a fully remote company, just want suggestions on what you all do

Posted by andrewsmd87@reddit | sysadmin | View on Reddit | 34 comments

[-]

Mister_Brevity@reddit

We use Macs, and order a dep/mdm enrolled machine for shipping direct to the user. They turn it on and connect it to wifi, select their language and location and it configures itself. When they’re done, if they need anything that requires windows, their vpn is configured and they can log into a terminal server. Least stressful hardware onboarding I’ve ever done.

Why are developers some of the most IT inept users?

Posted by sccm_sometimes@reddit | sysadmin | View on Reddit | 782 comments

[-]

Mister_Brevity@reddit

It’s called the dunning-Kruger effect. Also happens with sysadmins that can’t look at situations objectively and assume everyone else is stupid - be careful not to fall into that trap.

Should I quit my “SysAdmin” job?

Posted by SoundAlternative3963@reddit | sysadmin | View on Reddit | 24 comments

[-]

Mister_Brevity@reddit

If they won’t submit tickets, make them wait while you “help them” create one. A lot of the time as soon as it’s clear their dumber questions are going to be documented, they suddenly figure out how Google works.

Making Money with Skills

Posted by Fancy_Parking5141@reddit | sysadmin | View on Reddit | 12 comments

[-]

Mister_Brevity@reddit

If you’re going to try to freelance, be smart about it and be properly insured. Errors and omissions insurance exists for a reason.

IT people: what can companies actually detect?

Posted by Fit_Balance_2221@reddit | sysadmin | View on Reddit | 43 comments

[-]

Mister_Brevity@reddit

This question comes up often. Yes we can tell when you’re violating the terms of your employment. You are putting your company at risk, and you may be terminated for it.

Labyrinth 1986

Posted by PurplePenguinCat@reddit | GenX | View on Reddit | 968 comments

[-]

Mister_Brevity@reddit

The “David Bowie Area”

Insight needed: Teacher trying to build "house points" system and district CTO hostility

Posted by NewConfusion9480@reddit | sysadmin | View on Reddit | 91 comments

[-]

Mister_Brevity@reddit

![gif](giphy|cdNSp4L5vCU7aQrYnV) pew pew pew

Laptop Replacement Guideline

Posted by SpecialistTeach9302@reddit | sysadmin | View on Reddit | 88 comments

[-]

Mister_Brevity@reddit

We use Macs primarily so they tend to be fine up to 5-7 years, PC laptops may make it to 4 but the display clutches and LVDS cables tend to start failing around then.

Laptop Replacement Guideline

Posted by SpecialistTeach9302@reddit | sysadmin | View on Reddit | 88 comments

[-]

Mister_Brevity@reddit

![gif](giphy|ptTf7cGp2WlFe) REMEMBER

Laptop Replacement Guideline

Posted by SpecialistTeach9302@reddit | sysadmin | View on Reddit | 88 comments

[-]

Mister_Brevity@reddit

at 3 years they're retired from front-line duty, the best ones go into a loaner pool and the oldest loaners are liquidated.

Insight needed: Teacher trying to build "house points" system and district CTO hostility

Posted by NewConfusion9480@reddit | sysadmin | View on Reddit | 91 comments

[-]

Mister_Brevity@reddit

I would love to experience this magical land where faculty learn to accept a “no, that’s illegal” or “no, that’s software piracy” or “no, the platform you are trying to use is not FERPA compliant” but that is never how it goes. “IT BAD AND TRYING TO PREVENT POSITIVE ACADEMIC OUTCOMES”. No, we’re trying to prevent the school from getting hit with expensive lawsuits, paying out for software piracy, losing federal funding, etc. It’s an age old fight where faculty won’t ever experience negative consequences for doing something they shouldn’t but IT most certainly does for allowing it.

Insight needed: Teacher trying to build "house points" system and district CTO hostility

Posted by NewConfusion9480@reddit | sysadmin | View on Reddit | 91 comments

[-]

Mister_Brevity@reddit

In my experience, shadow IT usually springs up when people get a “no” but they want a “yes” and refuse to acknowledge that there are concrete reasons for that “no”. Faculty trying to circumvent network filtering to use BitTorrent on campus network “for the students” or actively sharing copyrighted materials “for the students”. Well, sorry, HEOA compliance says we \*have\* to stop you.

Insight needed: Teacher trying to build "house points" system and district CTO hostility

Posted by NewConfusion9480@reddit | sysadmin | View on Reddit | 91 comments

[-]

Mister_Brevity@reddit

You’d be shocked how often the directive from above is “act supportive and accommodating but also introduce zero new complexity, incur no costs, and change nothing that could disrupt the current homeostasis of daily operations”.

Insight needed: Teacher trying to build "house points" system and district CTO hostility

Posted by NewConfusion9480@reddit | sysadmin | View on Reddit | 91 comments

[-]

Mister_Brevity@reddit

If I’m coming across as salty it’s not my intent, I’m exhausted and lack the energy to go shields up and do the whole jazz hands thing.

Insight needed: Teacher trying to build "house points" system and district CTO hostility

Posted by NewConfusion9480@reddit | sysadmin | View on Reddit | 91 comments

[-]

Mister_Brevity@reddit

If IT is too constrained to support, there’s not a lot to be done. This is pretty typical of academic IT, lots of neat ideas and initiatives but absolutely zero backing where it’s needed. So, you’re told to do cool things, but nobody in IT has enough time to deal with it, nobody in IT is willing to be stuck with responsibility for it, etc. On the flip side, as district IT, have dodged many bullets cooked up by faculty that didn’t understand licensing, or FERPA, or something else critical - or they understand and simply don’t care because they want what they want and they aren’t the ones responsible for negative outcomes.

Insight needed: Teacher trying to build "house points" system and district CTO hostility

Posted by NewConfusion9480@reddit | sysadmin | View on Reddit | 91 comments

[-]

Mister_Brevity@reddit

Anything they give you, you are going to argue with. District IT is typically so time constrained that the default is “no” unless someone who matters is requesting it, then it’s usually a more diplomatic no.

Insight needed: Teacher trying to build "house points" system and district CTO hostility

Posted by NewConfusion9480@reddit | sysadmin | View on Reddit | 91 comments

[-]

Mister_Brevity@reddit

It could be simply that nobody in IT has the time or energy to care about a pet project when a form dumping to an excel document would work fine. There’s likely an entire review process behind it that district IT generally just don’t have time for and they’re shutting it down however they can. The typical district employee/user perspective for just about everything is “it’s not that complicated” or “it only takes a few minutes”, but it’s multiplied by hundreds or thousands of constituent users all feeling that their issue is not a big deal. No single snowflake is a threat but an avalanche can be a problem.

Insight needed: Teacher trying to build "house points" system and district CTO hostility

Posted by NewConfusion9480@reddit | sysadmin | View on Reddit | 91 comments

[-]

Mister_Brevity@reddit

It’s generally zero budget, lots of red tape, and a metric ton of extremely strict regulations and rules to follow. It’s not an environment conducive to change or experimentation.

How did they do this with mail

Posted by kolo81@reddit | sysadmin | View on Reddit | 51 comments

[-]

Mister_Brevity@reddit

Kinda sounds like OP did

How did they do this with mail

Posted by kolo81@reddit | sysadmin | View on Reddit | 51 comments

[-]

Mister_Brevity@reddit

Disable external forwarding for all your users

Ticketing system plan

Posted by MisterPuffyNipples@reddit | sysadmin | View on Reddit | 39 comments

[-]

Mister_Brevity@reddit

You ether stop answering the phone or make them go through the process of submitting a ticket while on the phone with you, being slow about it so it’s glaring apparent that the phone is no longer the path of least resistance. This requires management buy-in and support to handle complaints. This is a culture shift and takes a while. You will have employees that want to be the good guy and help over the phone - those employees will need to have conversations with IT leadership to make it clear that there are processes that will be followed if they want to remain a part of the team.

Who revokes access to top of the chain sysadmins when theyre fired?

Posted by WhateverHowever1337@reddit | sysadmin | View on Reddit | 139 comments

[-]

Mister_Brevity@reddit

First, as a professional you handle things professionally. Nothing you do can reverse what has been set in motion. Nothing you did was (probably) the entire reason for the action being taken. It can be uncomfortable, that is a normal human reaction. Second, proper setup and documentation should mean there are termination processes in place. Find the plan, follow the plan, document everything.

Anyone using PaperCut for 3D printers?

Posted by Own_Soup4467@reddit | sysadmin | View on Reddit | 24 comments

[-]

Mister_Brevity@reddit

Check 3dprinteros.com maybe

HP ProLiant DL360 G7 System ROM - P68 - help to download bios

Posted by fedottt@reddit | sysadmin | View on Reddit | 11 comments

[-]

Mister_Brevity@reddit

No, but it being old also doesn’t release anyone from the licensing terms. It’s more a subtle nod to “that’s far too old for prod” but instead of saying it, make OP think about it.

What would you say to users

Posted by OkLifeguard9851@reddit | sysadmin | View on Reddit | 172 comments

[-]

Mister_Brevity@reddit

If you submit a ticket I’ll be glad to take a look at it, if you never submit a ticket I have no way of formally knowing about it.

HP ProLiant DL360 G7 System ROM - P68 - help to download bios

Posted by fedottt@reddit | sysadmin | View on Reddit | 11 comments

[-]

Mister_Brevity@reddit

It says right in the license agreement that it is not to be distributed. You may not find anyone stupid enough to provide this.

Venting about vendors who don't want to give any info without dragging me in to hours of meetings...

Posted by computerlove87@reddit | sysadmin | View on Reddit | 48 comments

[-]

Mister_Brevity@reddit

“I will not participate in a meeting without an itinerary, thank you so much for being respectful of my time.”

Caused a big outage at work- how do I move forward?

Posted by VOXX_theLock@reddit | sysadmin | View on Reddit | 733 comments

[-]

Mister_Brevity@reddit

Document what happened, what the problem was, what was done to mitigate; and how you’d refine the process to avoid a repeat. Mistakes happen, that’s how we learn.

Recommendations for rock solid 2.4Ghz AP?

Posted by Mindestiny@reddit | sysadmin | View on Reddit | 55 comments

[-]

Mister_Brevity@reddit

I mean… if you’re encountering this in your dev phase, remember end users are going to encounter it too if they don’t make a 2.4 only ssid.

Dell to group chat: New model names, who dis?

Posted by ADynes@reddit | sysadmin | View on Reddit | 42 comments

[-]

Mister_Brevity@reddit

Introducing the Dell pro super turbo type r hd remix. 2.

Anyway to consume whole 350k credits in 30 days

Posted by real__aman@reddit | sysadmin | View on Reddit | 10 comments

[-]

Mister_Brevity@reddit

Well you can always trust people that say trust me

HP laptop pricing is so out of control, management wants us to look at deploying Mac

Posted by down_with_cats@reddit | sysadmin | View on Reddit | 472 comments

[-]

Mister_Brevity@reddit

Look into better Mac mdm, it’s more expensive but jamf is great for hand holding new admins and they have lots of documentation. I know there are others, I have no personal experience with them, so I’m not sure what the “new to mac management” posture is for those. There’s /r/macsysadmins too.

Vendor giveaway for a demo?

Posted by pancakeman2018@reddit | sysadmin | View on Reddit | 25 comments

[-]

Mister_Brevity@reddit

You’ll never get the meraki stuff dude

Mac book for Systems integrator / Network engineer

Posted by Kiwi058888@reddit | sysadmin | View on Reddit | 40 comments

[-]

Mister_Brevity@reddit

There are some toy apps (or were) that would let you basically “see” your fingers in the track pad that were kinda trippy and fun.

Mac book for Systems integrator / Network engineer

Posted by Kiwi058888@reddit | sysadmin | View on Reddit | 40 comments

[-]

Mister_Brevity@reddit

Be honest, when you first got it and realized the trackpad did amazing multitouch how much time did you spend playing with it ;)

Anyone using a screensaver for corporate comms?

Posted by zanthius@reddit | sysadmin | View on Reddit | 74 comments

[-]

Mister_Brevity@reddit

People will just avoid looking at it. Everywhere I’ve ever worked with any form of digital signage always winds up with people actively avoiding looking at it.

Aws vouchers

Posted by Abdoellathy98@reddit | sysadmin | View on Reddit | 3 comments

[-]