itmgr2024

This is dumb. I’m almost 30 years into the field an there have always been all kinds. Some very effective people i’ve worked with were not nerds and pretty much only looked at it as a job.

my account retention is set to the max (7 years)

ok, definitely not in my corp environment. each user gets 100GB of exchange + i believe up to 1.5 TB of online archive, plus 1TB (expandable of onedrive), plus we have a sharepoint quota which has a base plus a certain amount added for every user.

which is the same behavior as before M365 archive

Do you mean the 7 years default retention time (the max) I have at my org level?

I agree. I am totally working on it. The business is super fuckin lazy and doesn’t want to do shit. The kinds of questions I will be asked are “if we do nothing and leave it how much will it cost us.”

No i have 5TB quota of SPO all used by sharepoint sites. None of my OFB sites are eating into that capacity.

what kind of license may i ask?

Thank you. One question though. unless i’m mistaken onedrive does not count towards our sharepoint quota. Every user got 1TB and we could expand that, i believe as high as 25TB? So what does it matter how much they had? Also some people are telling me on here that they were NOT able to bring back the archive with a license, even though I was. Any clue why they would be? Thanks for your help.

we have veeam also but it looks like it doesn’t back up unlicensed onedrive accounts. do you have it set to retain forever?

Hi. OneDrive does not count against my sharepoint quota.

really……When I go to an archived users account in admin console in the onedrive tab it shows the amount of files they are using. but you can’t crate a link to it and if you go to the page it says archived. But it came right back with the license.

I assigned a license back to a user who was disabled several years ago, and their onedrive became accessible in a few hours.

thanks. got it. I guess i’m lucky my shits not all nuked. Any links you could send me about that timeline?

Thanks for your reply. My main concerns are that some people who work more frequently in the office will complain that Box is slower for opening up new files. But the divisions already using box don’t complain. Other is that there will be some PC users that need access to the files on the box and my company won’t want to license everyone.

done

Office 365 E3 does not include premium entra.

it says that applies “if an organization hasn't migrated to the centralized Authentication methods policy”

We don’t have intune

No it doesn’t. M365 does O365 doesn’t.

thanks. so you recommend alternate email over SMS, or I should allow either one?

Yes that’s right. Office 365 E3

The cloud infrastructure is much more secure than you will run on premise unless you have a huge dedicated security team. All the tools you need to run the infrastructure are available to you. There is redundant hardware, regions, networking. Power and cooling included. In my opinion the only reason to start buying equipment now would be a) if the company is extremely poor and can only invest minimally, and things like availability and redundancy don’t matter b) you are running life and death critical applications like a hospital and you can’t tolerate any failure, and money is not a constraint, you can hire a huge staff and redundant infrastructure. If it is truly life and death and i need to control every single aspect of the environment and can afford to do so then on prem is better c) you are storing enormous amounts of data in the petabytes and the storage fees run too high d) you are a huge org and can save a lot by running your own redundant infrastructure and large staff. d) you have some applications/storage that require to be in the same location as users (lan speed) This fits a very small number of orgs and not yours. Cloud is 100% the best, most redundant and flexible infrastructure you will be able to provide. My company was on prem and I moved almost everything to Azure. We have two locations where we have 2-node hyperconverged hyper-v clusters. We keep these for active directory, print services, and some small other utility servers. We use office 365 onedrive for personal folders along with team/sharepoint. We also use some traditional file servers in caching mode where a small amount of the storage is cached on prem and the rest lives in Azure blob. This is for creatives working with extremely large files, although some do use cloud services that do caching as well. I do not have to worry about maintaining storage arrays or capacity planning. I would never recommend to anyone in a small company to be buying and running their own infra hardware in 2026.

i read enough. 100% cloud. For the flexibility alone. Take it from someone with 30 years of infrastructure experience. Managing hardware, hupervisor, networking, redundancy/high availability, automation properly isn’t easy. Without a huge staff everything you do will be better in the cloud. Certainly just as secure or more secure. 1000% cloud is best for you.

i mean i guess it really depends on exactly what you’re doing but i would still really need to understand the justification for buying and managing hardware.

without even reading this all the way through. A company as small as yours there is absolutely zero reason for you to have anything on prem. There is no way you will manage it properly with what i assume is a staff if 1 IT person. Cloud.

These people are responsible for you getting paid. You’d so much better in your career if you led with kindness, remind them to please submit a ticket to make sure it gets attentioned quickly. Blows my mind how self important and ungrateful people are.

lazy ass coworkers. inability to get shit done. total lack of empathy. lack of growth. not results oriented - more about politics. If you’re just looking for a paycheck and benefits fine. If you want to do a kickass job and get rewarded, not for you. did i mention lazy

It all depends on your org, needs and expectations. I had a conversation a few weeks ago with my companies owner when renewing our maintenance agreement for network gear. He asked how many times a year we contact them for support. I said maybe on or two. But, if the shit hit the utter fan, having entire site(s) down for even a day could cost the business more than the cost of the maintenance. Another reason I like to have support is that my team is extremely busy doing many different things and for some problems we don’t always have time to carve out to fix and troubleshoot everything on our own.

Where did you get 1:18 from? You think you need 3 IT people plus an MSP to manage 65 people and a single office?

i’m still working like that

lots of companies have no appetite to re-architecture anything.

when i started making good money

can’t you still do that? i mean it’s a failover cluster.

We are a small scale right now but we switched to hyper-v appliances from Starwind which include support. Piece of cake.

lazy

lol i was working for a private business that refused to pay like $20 per month when OpenDNS stopped being free. It was the only thing doing web filtering. My boss was too scared to ask for a dollar out of budget.

Yes you should be worried about getting fired if you’re not providing much value to the company. You know the situation not us. Does management not know the situation? Do they know and are ok with it just so long as you are around in case of emergency? I would be worried as hell and be looking for another job but that’s just me. In the meantime I’d be testing/training/studying like a motherfucker. Even if you don’t have access to a lot of stuff at work, there’s plenty for you to learn. Not personal to you but a lot of people are just too lazy or unmotivated to do this but then would complain if they were forced to get a new job and lack certain skills. In any case good luck.

Every situation is different. MSP is great for experience early in your career no question. The problem is when you start getting taken advantage of working long hours for crappy pay and benefits. MSP is extremely competitive business and for many it is a race to the bottom. I once interviewed with an MSP supporting financial customers in NY. The pay/benefits were terrible and I was told I would be dealing with extremely difficult users. I asked if the customers are rich financial companies why in the pay so horrible. At least they were honest. They said if we want the business our price has to be near the bottom, and that’s what we can pay you. No thanks.

nothing is perfect. If the downtime is less then they should be happy. If they want perfect tell them to pay up the wazoo for realtime replication and standby for everything.

I understand thanks. I know that the users are being segmented into their own VLAN with ACLs. I understand both sides of the coin. They can’t fix in an emergency (especially if they can’t get into our RMM) but they also can’t install stuff without our permission. It’s somewhat of a gray area. I have been looking into a way for them to run a powershell script to retrieve LAPS passwords from inside our RMM tool.

cool may i ask what is hosted DKIM for?

Thanks for your reply. Can you elaborate on what you think is a bad idea? The way it stands now the outsourced provider will have to email my team or our ticketing system, and then we can provide them the LAPS local admin password. We could create local (or even domain) accounts for their IT department but in the other posts multiple people were warning me about letting anyone have access to the machines, that they could (intentionally or not) install rogue software on the devices. Thank you.

So cloudflare is different? We have 8 domains we would set up.

Cool thanks. Stupid question if that server is no longer on your SFP record, not signing with DKIM, etc wouldn’t those emails get flagged as spam or rejected?

Why would a non-technical person need access to a server? To do what?

I don’t really understand how you are being exploited. If you were paid minimum wage but had to pay for the bus out of pocket would that be better? I assume you are getting a discount on the bus from the company. Is your issue that you are doing more tasks than on your job description? Because that is learning on the job. Don’t like the salary or commute? Find a better higher paying job after 1-2 years.

Thanks for your reply. You have to understand (as I’m sure you do) that I work for a small company. We don’t have half the things you’re talking about. VDI is a good medium term solution and I am going to talk to the company about that. If we do grant them access while they are getting started I will definitely heavily restrict the VPN.

thank you for your advice.

Thank you this is helpful. Do you think it would have been “better” in this situation if your EDR and DLP software were installed? Or if you somehow had overbite to what was or wasn’t running on their computer? Ty.