Ok-Double-7982

Only just learned ITIL v5 is a thing...

Posted by Jerkface0079@reddit | sysadmin | View on Reddit | 136 comments

Do companies actually want IT managers?

Posted by MaleficentJunket6916@reddit | sysadmin | View on Reddit | 131 comments

Ok-Double-7982@reddit

They want the expertise only up until when things change and it affects them. Then they flip the f out. Email chain drama is also funny and commonplace. I always write as though I expect an email will accidentally be forwarded on to said party.

What options do you employ to help ensure employees are locking their computers?

Posted by brohemoth06@reddit | sysadmin | View on Reddit | 222 comments

Ok-Double-7982@reddit

I work at a company that does not and would not enforce our policy to lock your workstation when it's unattended, and instead would discipline someone else for sending a joke email like that.

What options do you employ to help ensure employees are locking their computers?

Posted by brohemoth06@reddit | sysadmin | View on Reddit | 222 comments

Ok-Double-7982@reddit

Our users were fit to be tied when we did 10. Also, HR and finance are our worst offenders! The ones with access to the most confidential data in our company.

Not enough information in the ticket.

Posted by Sure_Stranger_6466@reddit | sysadmin | View on Reddit | 48 comments

Not enough information in the ticket.

Posted by Sure_Stranger_6466@reddit | sysadmin | View on Reddit | 48 comments

Ok-Double-7982@reddit

Users don't care. They think you can read minds. They just want you to "fix it" and then will escalate and complain if you set boundaries like, "I need more detail in order to assist. I will close this ticket and when you have the information, please reach back out."

Had an interview yesterday. . .

Posted by dogcmp6@reddit | sysadmin | View on Reddit | 270 comments

Ok-Double-7982@reddit

AI slop: The interviewer asked if I had any idea why the last guy quit.Had an interview yesterday, and the job posting clearly lists having an IT team available, so I discussed how I would work with the IT Team, and rely on them for help, collaboration, and decision-making. Yeah, right. Recruiter would never, and you didn't even already work there with inside knowledge anyway. Bad AI.

We got auto-renewed on a contract we definitely wanted to cancel. $4,200 gone.

Posted by TheAdvantage01@reddit | sysadmin | View on Reddit | 14 comments

Is the New Outlook search function really this bad?

Posted by Holiday_Disastrous@reddit | sysadmin | View on Reddit | 35 comments

Best way to Disable OneDrive

Posted by pr0digeez@reddit | sysadmin | View on Reddit | 95 comments

Confused about Onedrive retention for departed users

Posted by jbala28@reddit | sysadmin | View on Reddit | 13 comments

Ok-Double-7982@reddit

All the timeframes you listed confuse me. If they need the files, just share them out with the manager and give them up to the 60 days after the license has been removed (do you know for sure this actually still works?) to move and copy them out or not. People keep the weirdest things in their OneDrive and most of it is not needed on the business side.

Impossible task or am I dumb?

Posted by McBean2017@reddit | sysadmin | View on Reddit | 140 comments

Ok-Double-7982@reddit

Realistic ask as if security and licensing hasn't changed at all in 10 years, plus whatever warped recall the CEO has. Tell him quit being cheap and get the right licensing to run his business properly. TF

Solo IT in a medium size factory (300 employees)

Posted by shimonj1@reddit | sysadmin | View on Reddit | 71 comments

Ok-Double-7982@reddit

Chill atmosphere in an environment with 300 employees? How many computers are there, like 10 kiosks? I'm baffled unless everything is so old and out of date like running on Windows 10 or XP that everything seems chill because nothing ever changes lol.

I think people should include their country of origin when posting/responding here

Posted by natflingdull@reddit | sysadmin | View on Reddit | 147 comments

Device procurement - do you all have rapport with vendors and VARs?

Posted by DeifniteProfessional@reddit | sysadmin | View on Reddit | 17 comments

Conditional Access restrictions on break glass accounts

Posted by Fabulous_Cow_4714@reddit | sysadmin | View on Reddit | 62 comments

Public folder alternatives in the big 2026?

Posted by Murhawk013@reddit | sysadmin | View on Reddit | 38 comments

Ok-Double-7982@reddit

That sounds corny. What's the exact use case? Visibility into the employee's vacation time off? Or visibility into an employee's customer meetings or appointments? There's a few ways to accomplish both, depending on what they're trying to do.

Admin permissions on your daily laptop

Posted by Important_Ad_3602@reddit | sysadmin | View on Reddit | 74 comments

Typical employee Office Setup

Posted by Fair_Pomegranate2535@reddit | sysadmin | View on Reddit | 86 comments

Typical employee Office Setup

Posted by Fair_Pomegranate2535@reddit | sysadmin | View on Reddit | 86 comments

Deciding whether to renew Arctic Wolf or cut losses and move to another MDR

Posted by Signal-Hotel5845@reddit | sysadmin | View on Reddit | 51 comments

Ok-Double-7982@reddit

"AW is not a\[n\] MDR". [https://arcticwolf.com/solutions/managed-detection-and-response/](https://arcticwolf.com/solutions/managed-detection-and-response/)

Configuring Multi PCs at once

Posted by Level-You6963@reddit | sysadmin | View on Reddit | 47 comments

Ok-Double-7982@reddit

I don't know if that license level fits your larger, strategic needs is all I can say. If you're running into a pain point like this, it's gonna be old school manual processes or coughing up the cash for premium.

Configuring Multi PCs at once

Posted by Level-You6963@reddit | sysadmin | View on Reddit | 47 comments

SysAdmin can't do his job right.

Posted by FatMetalJesus@reddit | sysadmin | View on Reddit | 112 comments

SysAdmin can't do his job right.

Posted by FatMetalJesus@reddit | sysadmin | View on Reddit | 112 comments

Ok-Double-7982@reddit

Who is managing both of you? That person (IT director or manager?) does not ensure redundancy within the team with account access? They allow only one guy with the cyber skills of a gnat to hold the keys?

Configuring Multi PCs at once

Posted by Level-You6963@reddit | sysadmin | View on Reddit | 47 comments

Configuring Multi PCs at once

Posted by Level-You6963@reddit | sysadmin | View on Reddit | 47 comments

Configuring Multi PCs at once

Posted by Level-You6963@reddit | sysadmin | View on Reddit | 47 comments

Appreciation Post to Old School Sysadmins

Posted by StrikingPeace@reddit | sysadmin | View on Reddit | 85 comments

Ok-Double-7982@reddit

This post reads like AI. There were so many bad OG sysadmins that AI is now helping those cut from the same cloth. Tech advances aren't always a bad thing.

On prem datacenter to AWS in 4 months with 1 person

Posted by Ill-Reflection3616@reddit | sysadmin | View on Reddit | 33 comments

What’s one “small” IT task that somehow always turns into a full-day disaster?

Posted by tresorrarereviews@reddit | sysadmin | View on Reddit | 122 comments

Ok-Double-7982@reddit

User who says "it's been slow for months" gets told, "Well, I was notified now that it's slow, so we will put this in our queue and get to it. There is no level of urgency since you said it's been months."

Mixing legacy telecom systems with modern infra is getting painful

Posted by Negative_Term3769@reddit | sysadmin | View on Reddit | 8 comments

Drive By Meeting Invitations

Posted by jamesgamble@reddit | sysadmin | View on Reddit | 34 comments

CTO against LastPass so option

Posted by flashx3005@reddit | sysadmin | View on Reddit | 128 comments

Ok-Double-7982@reddit

Bitwarden org here and yes, it is clunky and not intuitive. Several years in and I know my way around it, but it was not a breeze as far as most software with ease of use.

Intune device setup error

Posted by One-Apple7907@reddit | sysadmin | View on Reddit | 4 comments

When do you NOT create a support ticket?

Posted by gkar_of_Narn@reddit | sysadmin | View on Reddit | 279 comments

How are you notifying your stakeholders about Changes?

Posted by Th1sD0t@reddit | sysadmin | View on Reddit | 19 comments

Ok-Double-7982@reddit

My users don't know the difference between restart, log off, and shut down. So no, I would not and did not tell them nuttttthin about disabling Windows Fast Startup. Users be like "I reboot my computer. I shut it down." Windows uptime 73 days.

Retention Polices Surrounding Microsoft Team Meeting Recordings and Transcripts

Posted by iliketacobell@reddit | sysadmin | View on Reddit | 5 comments

Ok-Double-7982@reddit

Oh. We use Purview for emails. Not sure if Purview has anything set, as we do have training videos we use Teams for and would not want those to be purged en masse by Purview based on date alone. We have not even touched on tagging to except deletions.

Ransomware hitting SMBs in 2026 feels way more targeted than before - anyone else seeing this?

Posted by cmitsolutions123@reddit | sysadmin | View on Reddit | 112 comments

Ok-Double-7982@reddit

Exactly. Weeks to several months laying in wait, because they want the rollback restore date to be a guess and not far enough back to eradicate the bad actor.

Retention Polices Surrounding Microsoft Team Meeting Recordings and Transcripts

Posted by iliketacobell@reddit | sysadmin | View on Reddit | 5 comments

How do you guys handle projects?

Posted by Power_Stone@reddit | sysadmin | View on Reddit | 29 comments

Ok-Double-7982@reddit

"I have since transitioned to a true SysAdmin/Infrastructure role but I keep running into a problem" Ummm, y'all use Solarwinds? A true SA would not be using SolarWinds since 2019.

Tech support from 230,000 miles away

Posted by organman91@reddit | sysadmin | View on Reddit | 91 comments

Who in your org actually owns the electricity bill?

Posted by selim_amrouni@reddit | sysadmin | View on Reddit | 118 comments

Windows 10 officially hit EOL 6 months ago - still supporting clients who never upgraded. Anyone else?

Posted by cmitsolutions123@reddit | sysadmin | View on Reddit | 405 comments

Ok-Double-7982@reddit

I would impose extra security risk service fees for out of support OSs and outline in writing how you can't guarantee reliability on those platforms. I would also drop those clients, personally. They hire you to support them, but then don't listen for years about Win11? Why? Did you ask them?

MFA push fatigue - are users just approving everything now?

Posted by saymepony@reddit | sysadmin | View on Reddit | 137 comments

The point of Autopilot is supposed to be that new corporate devices work out of the box, right? Why do so few orgs use it that way?

Posted by razorbeamz@reddit | sysadmin | View on Reddit | 223 comments

The point of Autopilot is supposed to be that new corporate devices work out of the box, right? Why do so few orgs use it that way?

Posted by razorbeamz@reddit | sysadmin | View on Reddit | 223 comments

File share permissions getting messy, rebuild or clean gradually?

Posted by newworldlife@reddit | sysadmin | View on Reddit | 22 comments

Ok-Double-7982@reddit

The worst thing to do is toss more storage onto a security nightmare. Long term plan is to migrate to SharePoint an get off file shares. Accessibility + easy transparency into management of permissions for the IT admin and the owners of the data.

Manager wanted access to a subordinates email without the subordinate being aware.

Posted by roger_ramjett@reddit | sysadmin | View on Reddit | 229 comments

Ok-Double-7982@reddit

"Not long after that the sub was fired and, as far as I could tell, there was no cause for the firing. I stay out of the office gossip but from what I overheard no one knew what the reason was for the firing." Meaning, you know nothing. Mind your business. We view everyone's email as the company's. It doesn't matter whose email. But, an HR request or leadership request is enough approval to grant access to any subordinate's email.

Migrate network file share to OneDrive for each user

Posted by JiggityJoe1@reddit | sysadmin | View on Reddit | 12 comments

Ok-Double-7982@reddit

Why on earth would users hold and be individual owners of that much data where this is a big enough problem? Data silos FTW apparently. This is a governance and data cleanup problem.