CiTechnology

which small MSP is your company using?

Posted by whatadiva@reddit | sysadmin | View on Reddit | 8 comments

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MSP question for small business

Posted by Rc938303@reddit | sysadmin | View on Reddit | 4 comments

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Anyone else getting sick of hearing about AI?

Posted by Inevitable-Room4953@reddit | sysadmin | View on Reddit | 738 comments

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CiTechnology@reddit

Probably scaling back down to the necessary products lol

Assistance with network shares and gpo

Posted by soul6160@reddit | sysadmin | View on Reddit | 8 comments

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Assistance with network shares and gpo

Posted by soul6160@reddit | sysadmin | View on Reddit | 8 comments

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Put everyone in user groups that will be using RDP. Then define a local policy on the server that explicitly denies anyone in that group from accessing the path to the shares in question. Anyone outside that group would still be allowed.

Need to hire a sysadmin at my company but have some weird requirements

Posted by sittingmongoose@reddit | sysadmin | View on Reddit | 43 comments

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CiTechnology@reddit

MSP here, Piggy backing on the other comment below. I’m not local, so not looking for business. But if you wanted full support it would be about 96k. That would include licensing for EDR, Backups, Spam Filter, DNS Filtering & hardware monitoring. Unlimited remote connections for and to all your end users as well. You 1000% get more value overall with an MSP if you don’t have a team. Of course you could go with partial support, still include EDR and Spam Filters for about half that cost. In house is nice but not when you don’t have a structured department.

I know it’s always DNS, but are all the ways to see HOW it’s DNS?

Posted by AreWeNotDoinPhrasing@reddit | sysadmin | View on Reddit | 89 comments

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CiTechnology@reddit

Awesome! Make sure you also turn off DHCP on the AP as I’m sure that was the source for the WiFi isp issues

I know it’s always DNS, but are all the ways to see HOW it’s DNS?

Posted by AreWeNotDoinPhrasing@reddit | sysadmin | View on Reddit | 89 comments

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CiTechnology@reddit

You just found your problem

I know it’s always DNS, but are all the ways to see HOW it’s DNS?

Posted by AreWeNotDoinPhrasing@reddit | sysadmin | View on Reddit | 89 comments

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CiTechnology@reddit

Are you saying here that the AP is handing out IP addresses? Why?

I know it’s always DNS, but are all the ways to see HOW it’s DNS?

Posted by AreWeNotDoinPhrasing@reddit | sysadmin | View on Reddit | 89 comments

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CiTechnology@reddit

Of course, you’d need managed switches. Don’t daisy chain the phones, hard wire them into the switch directly. Have the FW handoff DHCP on a different VLAN.

I know it’s always DNS, but are all the ways to see HOW it’s DNS?

Posted by AreWeNotDoinPhrasing@reddit | sysadmin | View on Reddit | 89 comments

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CiTechnology@reddit

Those phones are doing weird things man. Get the DC back on the domain by resetting the network interface or disabling and re-enabling it. Then grab a test phone and factory reset it.

I know it’s always DNS, but are all the ways to see HOW it’s DNS?

Posted by AreWeNotDoinPhrasing@reddit | sysadmin | View on Reddit | 89 comments

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CiTechnology@reddit

Per my other comment make sure you rule out that the firewall isn’t handing out DHCP.

I know it’s always DNS, but are all the ways to see HOW it’s DNS?

Posted by AreWeNotDoinPhrasing@reddit | sysadmin | View on Reddit | 89 comments

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CiTechnology@reddit

Make sure your FW is not handing out addresses

I know it’s always DNS, but are all the ways to see HOW it’s DNS?

Posted by AreWeNotDoinPhrasing@reddit | sysadmin | View on Reddit | 89 comments

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CiTechnology@reddit

Run a trace route from a machine to an external DNS host and make sure you’re not seeing the 10.x.x.x network on the way out. I’m unsure right now what the WAPs would be having that behavior. But double check the trace route first. You could also DL ping plotter and use that for the trace. It can narrow down where the packet loss happens better than a typical long ping. Remember about manually assigning the phone configurations and or erasing their network config.

I know it’s always DNS, but are all the ways to see HOW it’s DNS?

Posted by AreWeNotDoinPhrasing@reddit | sysadmin | View on Reddit | 89 comments

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CiTechnology@reddit

Ok I think you’re double nat’d Is your firewall getting the public IP from your ISP in pass through or is your firewall getting a 10.0.x.x address? I only ask that because you mentioned you can get on the router WiFi which means the router is still routing.

I know it’s always DNS, but are all the ways to see HOW it’s DNS?

Posted by AreWeNotDoinPhrasing@reddit | sysadmin | View on Reddit | 89 comments

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CiTechnology@reddit

What do your domain network configurations say? On the DC itself, how is it wired, I realize it’s handing out in the 192.168.x.x but what does that domain physically have as an IP how is it configured?

I know it’s always DNS, but are all the ways to see HOW it’s DNS?

Posted by AreWeNotDoinPhrasing@reddit | sysadmin | View on Reddit | 89 comments

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CiTechnology@reddit

Can you ping the DC via host name?

I know it’s always DNS, but are all the ways to see HOW it’s DNS?

Posted by AreWeNotDoinPhrasing@reddit | sysadmin | View on Reddit | 89 comments

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CiTechnology@reddit

What address are you getting from that router when you get on the router wifi? The router should not be able to hand out anything if you’re running DHCP on the DC

I know it’s always DNS, but are all the ways to see HOW it’s DNS?

Posted by AreWeNotDoinPhrasing@reddit | sysadmin | View on Reddit | 89 comments

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CiTechnology@reddit

Do you have a terminal on those phones? What troubleshooting have you done? Can you try resolving an external DNS like google.com and your internal? Have you rebooted any of the phones since the new leases? If so there’s got to be a way to remove and erase network settings on a phone to test. That’s what I would do next. Erase network configs, turn off DHCP and manually set everything pointing to your DC. See if that works

I know it’s always DNS, but are all the ways to see HOW it’s DNS?

Posted by AreWeNotDoinPhrasing@reddit | sysadmin | View on Reddit | 89 comments

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CiTechnology@reddit

If after lease it doesn’t work I would say try manually setting up the network configurations on a phone. If that fails something is up with the firewall Let me know what happens

I know it’s always DNS, but are all the ways to see HOW it’s DNS?

Posted by AreWeNotDoinPhrasing@reddit | sysadmin | View on Reddit | 89 comments

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CiTechnology@reddit

Make sure the laptop isn’t using an old lease. Once you renew see if you can resolve the DNS of your DC. Referencing the phones, did you change lease time? Or you could wait it out for your normal lease time to renew. If the Windows machines have the right network settings and can go out, then there isn’t an issue any longer on the DC setup. You could basically shift your focus now to the phones. But I suspect they will self resolve once the lease renews

I know it’s always DNS, but are all the ways to see HOW it’s DNS?

Posted by AreWeNotDoinPhrasing@reddit | sysadmin | View on Reddit | 89 comments

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CiTechnology@reddit

This is a Linux machine? Referring “ifconfig”? If it’s windows run an ipconfig /all and see what that tells you. Also check the DNS and forwarders on the DC itself since that is supposed to be your primary DNS.

I know it’s always DNS, but are all the ways to see HOW it’s DNS?

Posted by AreWeNotDoinPhrasing@reddit | sysadmin | View on Reddit | 89 comments

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CiTechnology@reddit

What are your DNS settings that you’re getting from DHCP? Is your DC the primary DNS?

I know it’s always DNS, but are all the ways to see HOW it’s DNS?

Posted by AreWeNotDoinPhrasing@reddit | sysadmin | View on Reddit | 89 comments

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CiTechnology@reddit

Hmm. Phones are daisy chained and on the same VLAN I read? I would imagine their lease hasn’t expired. What’s your lease time set to? If you have an opportunity now set lease time to one hour on the DHCP server and at the 30 minute mark everything should renew lease. That should fix the phones.

I know it’s always DNS, but are all the ways to see HOW it’s DNS?

Posted by AreWeNotDoinPhrasing@reddit | sysadmin | View on Reddit | 89 comments

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CiTechnology@reddit

It’s likely that the last lease was wrong and from the Network 2. When you then got on the WiFi it reprovisioned that lease Renew the leases on all the machines. The Network 2 happens often happens when your router is also handing out the same subnet, instead of your DHCP server. But not always. In your case it looks like it could’ve been happening because the DC itself was on Network 2 handing out DHCP

I know it’s always DNS, but are all the ways to see HOW it’s DNS?

Posted by AreWeNotDoinPhrasing@reddit | sysadmin | View on Reddit | 89 comments

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CiTechnology@reddit

This is the issue right here. Reconnect the DC get it back on your domain. Then send out / renew DHCP again and the phones should work

I know it’s always DNS, but are all the ways to see HOW it’s DNS?

Posted by AreWeNotDoinPhrasing@reddit | sysadmin | View on Reddit | 89 comments

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CiTechnology@reddit

Check the gateway of the phones.

Remove the license so clients won't know we're using free software

Posted by Intelligent_Victory@reddit | sysadmin | View on Reddit | 423 comments

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CiTechnology@reddit

We bill 1 hour minimum per ticket request that isn’t a customer we have an agreement with.

Very specific question about domain file transfers

Posted by saki79ttv@reddit | sysadmin | View on Reddit | 11 comments

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CiTechnology@reddit

IMO this is what you should do. Set up a NAS host not on a VM. Then back that up locally and onto the cloud using whatever provider you use.

RingCentral Rep Spoofed Our Number

Posted by Golden_Dog_Dad@reddit | sysadmin | View on Reddit | 104 comments

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CiTechnology@reddit

It’s honestly possible this was just a scam.

Was told this is impossible, not the greatest at networking so want to double check

Posted by voltagejim@reddit | sysadmin | View on Reddit | 32 comments

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CiTechnology@reddit

Yeah there’s some clarity missing. Sounds like OP is also unsure what the scope of it is. Which is why I said “unless they’ve installed a software allowing them remote access.”

Was told this is impossible, not the greatest at networking so want to double check

Posted by voltagejim@reddit | sysadmin | View on Reddit | 32 comments

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CiTechnology@reddit

Yes but it means nothing if they have no network access.

Was told this is impossible, not the greatest at networking so want to double check

Posted by voltagejim@reddit | sysadmin | View on Reddit | 32 comments

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CiTechnology@reddit

There are a lot more steps involved on both sides for that to work. So your network team is mostly correct, unless there’s software being installed somewhere for Axon that allows them remote access into the local network.

Do Managed Service Providers conform to my environment?

Posted by Fizgriz@reddit | sysadmin | View on Reddit | 12 comments

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CiTechnology@reddit

PM was sent

Looking for a new MSP - Any recommendations?

Posted by WA_SysAdmin@reddit | sysadmin | View on Reddit | 3 comments

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CiTechnology@reddit

Pm sent

SentinelOne doesn't detect files until I manually scan them.

Posted by katana236@reddit | sysadmin | View on Reddit | 22 comments

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CiTechnology@reddit

MSP here. If downloaded it will get flagged. It’s the dormant sitting ones prior to onboarding S1 that might not get noticed until they are run or manually scanned.