RingCentral Rep Spoofed Our Number

Posted by Golden_Dog_Dad@reddit | sysadmin | View on Reddit | 104 comments

I got a call on my Teams number and normally with no caller ID (ie. number only) I don't answer, but then I took a second look. It was one of our company's own DIDs. So just because I know scammers will spoof numbers close to yours I let it finish. Then the same number rang my mobile. So I answered it. It was some rep from RingCentral saying he had spoken to me before. I have zero recollection of that and told him we are on Teams with an EA and local telco for Direct Routing so we're not interested and hung up. The fact that a somewhat reputable company is spoofing numbers looks really bad if not illegal. I wouldn't consider them for my business now because of this. I'm in Canada so really not sure what the rules are. I hate sales people. I don't understand how this could be allowed.