This happened about 15 min ago and I just stopped laughing.

As mentioned in a previous post I am a long time software admin and my org just recently completed a software transition from a platform in use for 21 years.

On Tuesday, we discovered a major minor bug in the platform. Minor in that it seems really small, but major in that the ramifications could be seriously problematic.

I documented the problem and filed a priority 1 ticket with the vendor as well as providing work-around documentation to prevent unexpected consequences to the impacted team.

Cut to today which is a stat holiday and I'm the one monitoring tickets so my team can have the weekend. An email comes from a member of the affected team that has their entire team copied.

"Z report is showing the old Y, when it should be the new Y."

I responded asking if they had made the correction via the provided work-around. Confirmation comes from the user from my other post (hence pretend incompetence), letting everyone know they've resolved the issue and reminding the rest of the documented work-around.

A random member of the affected team pipes up after adding our CEO and COO into the email thread with the wisdom in the title. Before I get a chance to respond he hits back from vacation with "you mean like C bug in the old platform that you've been working around for 4 years?"

Sometimes being dysfunctional is hilarious.