Onedrive makes me want to die

Posted by Gandalfthepimp95@reddit | talesfromtechsupport | View on Reddit | 87 comments

So I have forever been against onedrives classic 'im gonna move all of your documents, downloads, desktop, pictures folders into OneDrive and call it a backup, even though if you disconnect OneDrive, it gets removed!

Que SharePoint and KFM.

Known folder move is the business alternative that redirects those folders to a hidden directory in OneDrive to make it less confusing.

So now the documents directory looks like this:

C:/user/documents

Instead of c:/users/OneDrive/documents

Which you would see on a consumer pc with OneDrive.

Also, inside OneDrive for business there is now just

Folder A,B,C,D,E,F not A,B,C,D,E,F, DOCUMENTS, downloads, desktop ect.

A customer who left a company a year ago wanted to completely remove all traces or said company's O365, and OneDrive. Simple enough I thought. (I also thought she should have done this a year ago) We signed out of her OneDrive, and poof. All of her stuff gone.

I thought I did my due diligence by checking inside OneDrive and checking folder paths, but I didn't know about KFM.

Here's the kicker. The customer stopped OneDrive running at startup when she left the company so nothing was actually backing up to OneDrive even though it was saved there locally.

That OneDrive directory got deleted after disconnecting it, and boom. All data nuked. No backups because the custom is stupid.

Just a warning to other techs.

Always make a backup before disconnecting OneDrive. Even if you think you're safe, you're not.