My Razer DeathAdder V3 mouse keeps losing cursor on boot — already replaced once, still happens after 1 month

Posted by zcenzc@reddit | talesfromtechsupport | View on Reddit | 3 comments

Hey folks,

I’m at my wit’s end with this one and hoping someone here can point me in the right direction.

Specs:

USB layout (from mobo manual):

CPU-controlled:

Chipset-controlled:

Chipset + 2 USB 2.0 hubs:

The problem:
When I turn on my system, my mouse (Razer DeathAdder V3) lights up fine, but the cursor doesn’t appear at all. The mouse is plugged in, but Windows acts like it’s not there.

To get it working, I have to start playing “USB port musical chairs” — unplugging the mouse and trying it in different ports (USB 2.0, USB 3.0 blue, USB 3.2 red, etc.). Sometimes it works on the first try, sometimes I have to try multiple ports before the cursor shows up.

Once the cursor finally appears, the mouse will stutter heavily for about 10–30 minutes before it starts behaving normally. Occasionally, the stutter will still happen randomly later in a gaming session.

Extra frustrating part:

This is my second DeathAdder V3. My first one had the exact same problem after about a month of use, so I got it replaced under warranty. This second one has now developed the same issue… again after about 1 month.

Things I’ve already tried:

At this point, I don’t know if this is:

Has anyone else run into this specific issue with Razer mice where the cursor won’t appear on boot and you have to replug multiple times? And if yes — did you ever fix it for good?

If needed, I can drop exact event log errors or DPC latency tests or do more testing. Just really want to stop playing “find the working USB port” every time I boot my PC.