How to save $150 a month by spending $2800

Posted by NoFliesOnFergee@reddit | talesfromtechsupport | View on Reddit | 39 comments

A little background; I'm a paralegal at a small law firm who is slightly more tech savvy than anyone in my office. About 9 months ago, my boss gave me a raise and a small reduction in my required billable hours so I could make IT stuff a part of my job. Overall, I like the new role and additional responsibility, but to be clear I'm not especially tech savvy, I basically set up hardware and people call me with their problems to see if I can solve it. Most of the time, I just have them call our third party IT company., I just know that the HDMI cable goes into the hole shaped like an HDMI cable

My boss, we'll call him Dave, is a wannabe hardass in an extremely not-hardass law firm and has been on a bit of a tear lately over IT costs. Dave is a lawyer. He's not an accountant or IT guy.

He's been micromanaging, sending me contradictory emails within minutes of each other (almost every 2 weeks he tells me to start looking for a new third party IT company and then recants within the hour), and becomes angry when he gets any pushback or suggestions whatsoever to his ideas

Last month, the big thing was the number of computers being serviced by our IT company. He gave me a list of ten computers that he wanted taken off service with our IT company. I mention that maybe we should keep a spare or two in case something goes wrong with one of the 75 other computers we have at the firm (Our IT company expressed this concern as well). He is not interested and tells me to "just get the fucking computers off service. I can't believe we're still paying for this bullshit." So I do. Every computer he listed is taken off of service. The firm saves about $150 a month in IT costs.

Fast forward about two weeks to yesterday:

An attorney's laptop died and needed to be replaced, and an offsite office had a similar issue with an attorney's desktop. I call our IT company to get two computers put back on service, but for reasons beyond my tech understanding, there were issues and it took almost four hours to get everything up and running as needed and out to the proper parties.

Here's the thing:

The firm charges $115 an hour for my paralegal work. They charge $0 an hour for my IT work.

The firm lost out on $460 in my billable time as well as $2400 for the two $300 an hour attorneys without working computers because the boss wanted to save $150 this month.

The best part? I'm not telling anyone. Not Dave, not accounting, not the partners. I don't care and it's not like any money saved will be used for future raises (I hadn't gotten one for about 3 years before the IT role came along).