What was the biggest waste of time you've ever had to deal with?
Posted by Nonameguzzi@reddit | talesfromtechsupport | View on Reddit | 51 comments
For example, just last Wednesday, I ended up spending nearly 9 hours on the road — all for the incredibly simple task of plugging in two Ethernet cables into the correct wall sockets. The actual job itself took less than five minutes, but the travel turned it into a full day’s work, plus an extra two hours of overtime. To top it off, I used up about 100 bucks worth of fuel while covering around 750 kilometers (roughly 470 miles). It felt like a wildly inefficient use of time and resources for something so trivial.
Have you ever had to go through a ridiculously long trip or wasted an entire day just to complete a task that should’ve taken only a few minutes?
hyacinth17@reddit
Drove 2 hours to a client to plug their wifi router back in. I asked if it was plugged in before I drove all the way up there, they said yes. Plugged the damn thing back in, then turned around and drove 2 hours back home.
that_one_wierd_guy@reddit
hope you charged them a service call plus four hours labor
hyacinth17@reddit
Nope, not how my boss wanted to charge clients. He just charged them for on-site time and I got like 27 cents per mile driven.
Femaleopard@reddit
Were they embarrassed?
hyacinth17@reddit
Yes, actually.
Nonameguzzi@reddit (OP)
Mine was quite similar. I was told that the advertisement monitors mounted on the wall had been taken down by a painter and reattached a few hours later. After that, no content was showing, VNC access (Windows Embedded) didn’t work, the IP couldn’t be pinged, and even a port scan couldn’t resolve the DNS. It was immediately obvious that the network connection had been lost. Yet out of the 20 people working there, not a single one was willing, able, or capable of simply looking behind the screen and moving the Ethernet cable one port over. I honestly knew the entire trip would be a complete waste of time before I even left the office that morning.
SunburntPigeon@reddit
So I'm a university lecturer, I specialise in game theory, game technology and the Unreal Engine. I also lead our 2 degree programmes for both games and animation amongst other things.
We have a contract with a university in China teaching Animation, in my case covering 3d environment design. Roughly 90 students to our classes that we teach in 2 week segments split throughout the academic year.
Flights from the UK to mainland China are about 1200£ if we follow our travel policy via our travel company (economy premium ftw!), The hotel is a further 1100£ via our travel company for the 2 weeks we are there. Then there's trains, the metro, and standard food and local travel, coming to about another 600£.
It's 28 hours travel time (if everything lines up perfectly), but more like 38 hours because transfers and airports are not fast.
Best part of 3000£,
so I can teach 1 module for 12 hours over 4 half days
Did I mention that it's 2 weeks I am there?
Did I mention we do this 2x per semester?
I think I have the colossal waste of money here, as we could run via zoom or teams, deliver the same level of experience, engagement, content and marking, and not actually cost the uni anything that we don't already have in budget.
The course ran perfectly virtually in lockdown, why disrupt both sides and go digital, save us 4 days or travel, and the best part of 30000£ between the 5 of us that are voluntold to go?!
derKestrel@reddit
Not in China you can't. Personal touch, relationships and face-to-face is everything in large parts of Asia.
Probably the only reason your employer has this business contract is because they offered in-person teaching instead of video.
SunburntPigeon@reddit
Yeah, probably so. Makes a lot of sense.
I know that the in-person contract part is probably a huge part and it is most likely stupidly lucrative for the university.
Still a colossal waste of cash for something we can do a better job of remotely in my case, but as ever it probably works best for some of the others on our team of tutors.
gromit1991@reddit
I'm curious why you placed the £ symbol after the amount.
SunburntPigeon@reddit
It's a good question.
Force of habit tbh, comes with some of the research nomenclature I see on a monthly basis and makes sense when looking at it grammatically.
I always wondered why it was denoted the other way, as you don't say "£10" as "pounds 10", you say it as "10 pounds", so it makes sense to show it as such (10£).
I guess I like that way of showing it. Works for most other units, especially weights and measures, so why not cost?
gromit1991@reddit
The convention probably stems from writing £10.00p which in turn followed on from pre-decimalisation £10 5s 3d.
SunburntPigeon@reddit
Fair dos. Didn't know that. Think that's my "I learned something new today" thing! Thanks!
gromit1991@reddit
I learnt something too.
My initial thought was to post a more aggressive/ sarcastic comment about misplacing the £ symbol. Its easy to do when responding to someone who writes/thinks differently to oneself. We (usually) have no idea of someone's background or how they came to their standpoint on this single talking point.
Thank you.👍
pmg_can@reddit
The small software company I worked for landed a very high profile boutique customer. The Linux client that I developed and supported played a large role in the selection of our solution. It's working perfectly for a large number of users, but a very senior and important developer has it crashing all the time. I start sending questions to him via one of our support people and the responses I get seem weird and don't really answer my questions so I rephrase and send them again. Still getting weird responses or no response at all for important questions. The customer is not happy and the sales department on my side is unimpressed. I repeatedly ask for the opportunity to talk directly with the guy at the remote customer and I'm always told that I have to go through the support specialist. Finally, they are planning to fly me out to the customer to try and salvage this situation which has gotten completely out of control. It's going to be over a holiday and I may be coming into quite a hostile company that is thoroughly pissed off with our support. I finally throw a mini tantrum and I'm allowed to talk to the affected user directly. Literally 10 minutes of discussion narrows down the problem and finds a good solution for it after months of exchanging maddeningly confusing emails. Everybody is happy but what happened? It turns out that our support agents, some of the most helpful and insightful people I've ever worked with, included a hire who was a village idiot. I would send him questions and he would edit them to "clarify" what I was asking. These mangled questions would then be passed on to the customer who would respond as best he could to apparently stupid or nonsensical queries. To add insult to injury, the village idiot would then edit the customer's responses before passing the info to me. It was like a really idiotic game of telephone.
Trolololman399@reddit
dang, that hurt me right in the soul. Why even let a ~~support~~ agent (of chaos) edit the exchange between people?? Infuriating
pmg_can@reddit
The premise behind that policy was fair enough. If developers were contacting customers directly then customers would tend to bypass support and tie up developer time for subsequent issues. Still, dropping a couple of thousand dollars and wasting a few days to fly me across the continent to visit a pissed off customer but not let me make a phone call was a bit much. To be fair, the head of support was pissed off when he found out what that village idiot was doing. Nobody in their right mind would have been editing the conversation the way this guy did. One of his other luminary decisions the soon-to-be former agent made was to spend several hours trying to find a bug in a compiled server program by editing the binary in a text editor. Maybe some hero level developer could have found something but this guy did not know the first thing about machine language or binary formats.
corber1017@reddit
Many years ago, MSP I worked for took on a new major client, offices all over the US. Huge transition project, lots of travel, big party planned for its completion. Except my boss decides we need one person to go observe one last set of transition tasks at the last office, "Just to be sure we can walk someone through this remotely if we need to in the future." And, of course, I'd barely make it back in time for the party.
I told him I've watched it be done a hundred times in the past couple of months, we're good. Nope, I have to make one more overnight trip to watch something I've already seen.
On the trip home, my flight is canceled and I'm told I have to stay over until the morning flight. I now know I'm missing the big wrap-up party. But screw them, I'm sleeping in my own damn bed tonight.
Called the travel company, booked a last second full-fare ticket on another airline, sprinted across the airport to make it. But I got home.
Handed all the receipts and un-used tickets to accounting the next day and said, "You deal with it."
dragonflymaster@reddit
My old work once flew an IT person from Brisbane, QLD, Australia to Darwin, Northern Territory, Australia with an urgently needed cable as his time, wage, the flight cost and accommodation was cheaper than the airline taking an urgent package!
Geminii27@reddit
WTF kind of cable couldn't either be found in Darwin or custom-assembled there in an hour or two?
I mean, sure, it's not a giant city, but it's still a city...
dragonflymaster@reddit
We are talking many years back mate. I started that job in 1987 and was transformed into many other jobs in my company over the decades after. I got stranded once in Darwin an extra day after that incident when the locals did not know the difference in lan types between token ring and Ethernet and asked for the wrong stuff on a project and I also had to wait for cables on a job for only one day. I was installing Sun Microsystems gear at the time on a project. Back then these cables and stuff were not in any local shops and were magic guru stuff only used in big organizations. After that I always carried a big box of alternate cables on any job until I then moved onto Sysadmin/DBA land and beyond and various new pastures.
Geminii27@reddit
Ah, 80s Darwin, under 100K population. Fair enough. Went through there in '87, although I didn't stay long. Lovely place, but I wouldn't have considered it more than a big country town back then.
ToothlessGuitarMaker@reddit
Mine's pretty mild, but during my freelance tech support days in a retirement community (good money and steady business) I got three calls in one week from a fellow whose 'sound wasn't working.' Well, more than three calls, but after the third I stopped showing up for my minimum fee and instead, on the phone, walked him through finding the keyboard mute button he'd bumped. Again. One of my better customers for other reasons than that, really, but that week was something else.
millijuna@reddit
I flew into Kabul and convoyed into downtown, just to adjust a satellite dish half a degree to the left.
Nonameguzzi@reddit (OP)
If nothing that happend on the moon comes around, you can take that as winning the discussion...
millijuna@reddit
I did wind up doing a few other things as well, since if you're there, you might as well get them out of the way... but the main issue is the dish was just off-peak, and the soldiers didn't want to touch it for whatever reason.
So yeah, I put my butt on the line, and earned an extra $5k, for about 10 minutes work that someone else could have done.
GeneralConfusion@reddit
I suspect if the soldiers had touched it first the repair would have been much more involved.
Geminii27@reddit
Just thinking of all the things I was tapped to do as various projects over the decades where the project was later shut down or the results were buried because they weren't in line with what management wanted to hear. Or they turned out to be completely unnecessary in the first place because the managers pushing for them had gotten completely the wrong end of the stick after listening to someone actually technical, and had gone galloping off over the horizon instead of having the technical person write the project spec.
BishopThorne@reddit
Couple of years back I was working as an onsite "service manager". Title had nothing to do with my actual job was. Kicker was that I was not part of company IT and instead attached directly to the business side. All very convoluted I assure you.
Well anyways, one day the CEO of the company calls me. He is onboarding a new department head and had bought him these awesome new monitors! But the cables don't work. Well, that's because you didn't order the actual monitors we use but instead bought them off the street because you want to impress people you....
Now this new manager is stationed in another city. And the CEO wants me to come fix it. Now. Never mind that the actual IT department is sitting one floor below you. No, I have to fix it.
Next day I hop on a train. Takes me three hours and 15 minutes. Then a cab ride to the office because of course it isn't located somewhere where people can easily get to. I go up to the office where the new manager is supposed to be. He isn't there but the monitors are so I check the connections. Turns out I need a converter.
Head down to the IT department, they don't have converters. Of course they don't, we don't need converters because everything is standardised. Stupid CEO. So I take a cab back to town, buy the converters and take a cab back to the office.
And there I get to meet the new department head. And he's really nice and friendly. Also, he's wondering what the hell I am doing there. He could easily have fixed this himself. But of course he could.
Explain the situation, quick install and a cab back to the train station. That was my entire day. I expensed everything.
I hate management.
Tattycakes@reddit
Had they met you before? Should have had someone from their IT department print a new name badge, throw together a disguise and pretend to be you 😂
monedula@reddit
An entire weekend on a 2000km round trip (six flights) to an offshore oil platform. To install and test a small piece of custom software which the production people insisted they needed urgently. Got there and discovered that the telemetry hardware hadn't been installed, so the software had nothing to do.
Not entirely wasted though. I was junior enough that I got paid overtime. Got something like 20 hours at time-and-a-half.
techie_1412@reddit
Countless times. Here are a few.
Call came in they weren't seeing network interface on a firewall come up when plughed in. Tried the secondary appliance with the same issue. No logs on command line. Really surprised when they physically powered off the unit but the UI showed it in running state. Turns out they were trying everything on a similar unit racked under the one they were supposed to. This was about an hour.
Firewall registration issue with management device. Brand new firewall and newly installed virtual manager. Customer said they tried multiple times before calling in and there were lot of certificate issues. Reinstalled manager from iso but same damn issue. Turns out manager cert was signed on Jan1 1970. The damn server time was getting reset to epoch so the VM had wrong time during install. This took about 3 hours with reinstallation.
This was my longest one with 3 months of investigation. Customer turned on FIPS on their firewall which has strict rules on failed logins. 3 failures and the account gets locked permanently until reset by admin account. Problem was it was the admin account itself getting locked out without any other user created to salvage. They had about 80 firewalls and randomly a few would get locked. No logs because of the lockout. But ai was sidetracked due to the admin guy always making mistakes typing in the password WHILE I was on a call with him. I was convinced it was him untill.... it happened when I was actively working on the CLI of a firewall and it got locked. Turns out it was a random server logging into network devices to collect logs periodically and had wrong password hardcoded.
joerice1979@reddit
Similar, but not quite as lengthy; drive a two hour round trip to install the 240vAC patch on a computer that was refusing to start up...
After a lengthy phone call with someone who didn't know their arse from their elbow, of course.
agent_fuzzyboots@reddit
i had to take the train 1200 kilometers just to fetch a nas, there was about 15 megabytes data on that drive. no classified stuff, could have been uploaded to sharepoint. nas was tossed in a corner after the data had been downloaded
Rathmun@reddit
I once spent more than a month root-causing an intermittent defect in production. After discovering that it was caused by a bug in Windows that had been there for many years, I proceeded to figure out a workaround. Tested the workaround thoroughly on Friday, Rolled it out Monday.
M$ picked that Patch Tuesday to finally fix the defect.
Fred_Stone6@reddit
You will be fine, MS will break the fix in a new patch within a couple of months.
Dakduif@reddit
Ouch. I feel this one right down to my soul.
Therealschroom@reddit
actually this and last year. as there were many problems with wifi in the school I work, I talked to HQ and we decided that I was going to do an ekahau study of all the buildings belonging to the school, so Wifi would be optimzed as best as possible.
I got the ekahau thingy and training for it. then I got the architectural plans of that school, prepared the entire thing in a project and went ahead measuring all the buildings in foot. measuring can only be done when the building is empty, so I had to wait for school holiday to do this. it took me about 3 days and 14km om foot (Thanks smart watch for telling me)
after that I had HQ check it, redo some measurements that weren't perfect and we finally had a result.
I needed about 6 more APs and we also decided to swap to 5GHz only. I got all the frequencies and signal strengths and so on and would have to reprogram about 90 APs total as well as a new wifi controller.
we tested everything in one building first and people were happy and stopped complaining, I was planing on swaping the other building as soon as I got the APs that were ordered, but there were difficulties getting them and it was delayed. (this entire thing took place now from August to October )
before we got them, people started complaining because one building had great wifi and the other didn't. I told them that I am waiting for the hardware to arrive and I can't swap before that, but the complains were forwarded to HQ again. and HQ simply wanted me to redo another ekahau study while we wait for the APs..... fine. all saints Holiday (around end of oktober) I redit the entire thing. 14km on foot and so on.
Of course everything turned out exactly as expected and the building that was dome was great...
then just after christmas our APs finally arrived so I finally swapped everything over in January, the complains stopped, but to be sure I wanted to do one last ekahau study to also see the results after the work is done. I went ahead and scheduled it for the carnival holiday week (February).
2 days before said Holiday , the school announced that an engineering study revealed that the static of the buildings was no longer safe and the school needs to be closed effective immediatly. we will move to an other temporary buildings while the entirity of our buildings were zo be rebuild from the ground up. probaly 5 years until we can move back.
I took my wifi folder and trashed it, I just wanted to cry....
jamoche_2@reddit
Early 90s, when the sales model was to sell massive amounts of Smalltalk licenses to big companies who would then write their own Smalltalk code (two guesses which company, and the first doesn't count). Think an IDE only scaled way up. One of them had a bug they couldn't track down. Sales decided I absolutely had to fly from Silicon Valley to Des Moines right then, on a redeye with a 6 hour layover in Chicago.
Saner heads prevailed, mostly because it would take a couple of hours to set up a laptop (it was the 90s…), so it turned into a direct flight the next morning. Meanwhile I'd solved the bug, but after sales had promised them a dev, they were getting a dev. Off I went, spent a very boring night in Des Moines (a bad adaptation of Heinlein's Puppet Masters was the best thing on the hotel TV), walked over to the company. Picture the set of Mad Men. All the men in suits, all the women in dresses, and me. Female software engineer who didn't own anything suit-like (sales had tried to insist anyway), but did have some nice trousers and the Miami Vice style jacket I'd lifted from my brother.
The local devs were pretty cool, about my age (late 20s), and understood this was all a dog and pony show (they'd already integrated the fix I'd found), but they did have some questions about the code that I helped with. They also said they knew I was the person they wanted the moment they walked into the lobby and looked around.
So. A day of installing software, a night and a day in Des Moines, all for something that had already been emailed.
Winterwynd@reddit
Not me, but my husband. He worked in IT for the local bottle recycling co-op, setting up new recycling centers and fixing their tech as needed. He got a call from a center four hours from here for an offline computer, and his supervisor was repeatedly assured that the people onsite had checked the obvious possible causes. So a full workday was spent with a four hour drive, a minute to plug the network cable back in and make sure the computer was now online, and another four hour drive to get home. He said at least it was relaxing to drive and listen to audiobooks for a full work day.
NotYourNanny@reddit
Stupidest trip I've ever made wasn't very far, but it was to life a stapler off the keyboard so the computer would boot without a keyboard error. (Had to go to the same location later one to plug the main network switch back in because it was hot and they wanted a fan.)
Longest stupid trip was 5 hours (each way) to get the SDWAN box hooked back up correctly because the electrician who had pulled everything out (rightly, he was mounting equipment next to the rack, and metal shavings and network gear don't get along well) didn't mark anything, and didn't have a clue that while an unmanaged switch doesn't care what plugs into where, an SDWAN box with automatic failover very much does (not a single cable was plugged into a port that was in use). Took about 5 minutes on the phone with support to get that straightened out, and about 45 minutes to undo all the stuff he tried to "fix" it.
captainmorgan79@reddit
One time, I was sent to Italy to visit a newly purchased subsidiary, and to come up with a plan to integrate our systems. While I was there, another delegation from my company was there proposing to sell the newly acquired subsidiary. I got a two week Italian vacation at least!
Nonameguzzi@reddit (OP)
Trying to standardize the office just in time before it gets sold?
captainmorgan79@reddit
The c-suites didn't tell operations what that was going on. Classic. Everything was silo'd, compartmentalized, need to know basis.
tunaman808@reddit
Not one particular incident... but my grandma insisted on getting my grandpa a PC for Christmas 1998. I set him up with AOL in hopes that he'd learn the basics, then I'd move him to Mindspring.
Except grandpa NEVER learned the basics. I showed him how double-clicking works. He just. never. got. it. He was a "dragger", one who would slowly drag an icon across a desktop as they
CLICK......................................... CLICKED
on it. After a week or so, he would accidentally drag the icon into the Recycle Bin or off-screen.
I put an AOL icon at the top of the Win98 start menu for him, and there was always the standard Start > All Programs > AOL > AOL icon. If I showed him how those two worked once, I showed him 40 times, no joke. There were a couple times when I even refused to leave his house until he showed me he could open AOL from the Start Menu instead of that damn desktop icon.
But no... he could call me in a panic on a Thursday or Friday. "I've deleted the Internet! You've GOT to come help me". So I'd have to waste a whole Saturday driving from one end of metro Atlanta to another to spend 8 seconds fishing an icon out of the Recycle Bin or right-clicking the desktop and sorting the icons to get that damn AOL icon back. Just from a tech support perspective, it was a giant hassle and pain in my ass, especially when I started having to cancel plans to go to football games and rafting outings just to restore that damn icon for the 6th Saturday in a row.
If you've read this far, you may be thinking "dude, he's your grandfather. Relax, and be nice to him!"
I get it, but in 1999 or 2000 grandpa was diagnosed with lung cancer and became the bitterest person I've ever known. The man who was nearly run out of Gainesville, GA in the 1940s for being in favor of integration started vocally hating people: blacks, Jews, the Irish. None could escape his bitterness. The man who once told me "you don't have to like every single person you meet, but you've gotta share the planet with everybody" started talking like a Grand Wizard of the KKK.
And much of his hate was centered on my dad. Like most parents, he wanted his precious princess (daughter) to marry a doctor or lawyer.
My dad owned a grocery store.
But my dad bought my mom a entire closet of beautiful clothes, a 6,800 square foot house, a Mercedes and took her all over Europe, Australia and the Caribbean. Our family wanted for nothing because my dad busted his ass. So here's grandpa, whining about a family dinner my dad paid for at some restaurant: "That food your dad made us eat at that steakhouse last Sunday? I wouldn't feed that to a stray damn dog! A starvin' Chinaman probably wouldn't eat it! hahaha!" That's actually what he said once, and that's one of his more benign jabs.
So yeah, I had to provide unpaid tech support many Saturdays to a man who had turned into a jaded sonofabitch.
MrKahnberg@reddit
Myself and the owner drove from Grand Junction to Gateway, about 60 miles each way. On-site for 5 hours. The security system vendor's engineers wanted to prove the system problems were the result of the network we built. So we ran fresh cat5 too and fro thus bypassing the original network. Still the same problems. I asked my boss in their presence, do you suppose they know about angryip? He just smiles. We both know that they've statically assigned the ip addresses, but there's a duplication. They offered to buy us dinner if we helped them. Not a total waste of time. We actually did stuff for less than an hour.
Ashamed-Ad4508@reddit
Was on holiday with the family. Happens that the branch office server couldn't boot (our local branch AD; which also handles the VPN to central HQ). HQ tried everything they could on phone with non-techies. Were desperate enough to willingly compensate me the lost day just for me to check it out.
Told the family to drop me off whilst they headed for lunch. Walk-in and the whole branch was like "WTF?! thank the lord; issa miracle. IT onsite !!"
Server couldn't boot because.. somebody left a floppy disk inside.. *(branch server is that old; back in the day of DSL, before azure). Spent the next 2hrs fixing printers and wiring mess-ups. Anything else would be done via remote.
DTM-shift@reddit
Machine tech here. A couple that come to mind, one was about 6 hours of round-trip driving to swap to plugs on a servo drive. Customer replaced the drive, and all they had to do was pull four plugs, put in the replacement drive, plug them back in. Got two of the plugs swapped so the drive wouldn't work. We had a good chuckle, and it turned into a "while you're here" visit.
Second one was a similar problem, same type of drive. Former machine tech I used to work with now owns a shop, and bought a used machine. He did the mechanical stuff and had his right-hand-man do the wiring. Again, drive wouldn't work. I was going down there anyway (15 hour drive each way, Midwest to Dallas) to fine-tune the machine, and this was stumping them. Got to looking at the drive and something was just... off. Opened the other drive to look at it, yeah, the wiring doesn't quite match. Turns out the guy somehow managed to install a KEYED plug upside-down into a connector. Not sure how he got it in there wrong in the first place, as it was a struggle to yoink it out to flip it over.
All I can say is, it happens. You just suck it up and add it to the list of things to ask the customer next time, before making the long drive.
HgDragon80@reddit
Working IT for a contract provider. Client was a medical office. They had an MRI machine in-office and needed to implement a new PACS machine for the images.
The provider wanted to be able to access the images when he was out of the office, for example, at the surgery center. The PACS provider assisted him this was "super easy" to implement. All they needed was an IP Address and could get it to work!
I showed up know to connect the PACS to their internal network. Normally easy except the machine had its own OS and it required a static IP (guess DHCP was some sort of forbidden voodoo). Fine, call support for help. They insisted that it needed to be in the network so they could connect to it, refusing to give me any credentials to configure the address. 2 hours of arguing to finally get it on the network.
Their solution to access the PACS from outside the office? Set up a port forward and A-record with their registrar to point to the PACS internal address. Great, their router was only a basic, ISP issued firewall with minimal management functions. Solution? They had remote access software left over from COVID he could use to access his desktop and bookmark the internal web address for the PACS. Nope, not going to work as he didn't want to connect to his computer to do that E was promised he could do it from anywhere simply from a browser. Oh and the office connection didn't use static IP'S from the ISP. FACEPALM
Now we had to get static IP's for the office. We sold them a decent, real firewall router that was left from another client after they updated their entire network stack when their new CIO took over and replaced everything because it "wasn't Cisco." Wiped and rebuilt firewall for the office's network. Built the A-rec and port forward. Then spent TWO WEEKS fighting with the PACS provider to integrate it with the MRI and EMR so the images would import into patient charts correctly. The doc got mad at all the time that all of this took and how much it ended up costing, but it was working.
Four months later, he switched the EMR suite and PACS to fully cloud based services. Last I heard, neither were working correctly with each other still to the tune of thousands of dollars and months more time than the original work we did.
C0MP455P01N7@reddit
Different but the same.
I was a cable tec; installs, trouble calls, discos. My GPS tracked my drive time and I would check it every month. 40 hours a month driving. It was common to see other tecs driving to rhe area where you had just been while you were going a block away from where they were just working.
Wise_Use1012@reddit
Any conversation with manglement is the biggest waste of time I’ve had to deal with.