This is from back in the day when I did walk in customers. Client calls with the all time favorite “Spilled a cup of water over my laptop, chief“. Told him to come over after our lunch break with the request to leave the laptop as is and to remove the battery if possible. He came in after our lunch break. The laptop looked like it came straight out of a war zone. Screen so broken it could double as Tom Bradys ACL, keys banished to the shadow realm and the hard drive being turned into a maraca. I was prepsred for anything, but not to his answer to the question “What did you do to this poor laptop, mano?“ His answer: “I put it in my tumble dryer. I thought it would help.“ After that he told me that the only important thing to him would be his data. Told him data recovery might be hard given his hard drive turned into fairy dust. After that I let my boss talk to him (owner of the company) and went for a smoke break. Needless to say he bought a new laptop from us.