Mini powdered donuts

Posted by cfgy78mk@reddit | talesfromtechsupport | View on Reddit | 23 comments

When my employees have a technical issue and I'm in the office I encourage them to let me take a peek before they call the help desk. Just bc a lot of times it is either something help desk can't fix, or something that is embarrassing to have my department calling for lol

Well one day I had an employee come to me with issue described in the title. I walked with her to her desk to take a peek. Headset looked brand new. Volume settings were correct. Obviously its connected if there is audio.

Then I see the half-package of mini powdered donuts on her desk, I grab a push-pin and dig the powdered sugar out of the tiny microphone hole in hear headset, and said "try it now"

worked perfectly, and she was very embarrassed lol. I felt bad for laughing but c'mon!

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TheOneTrueChris@reddit

I don't much like powdered donuts...but I can say that little chocolate donuts have been on my training table since I was a kid.

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PastFly1003@reddit

Nice to meet another John Belushi fan. ;)

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TheOneTrueChris@reddit

;)

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ApntiqueWriting9148@reddit

Nothing like a tech support call that ends with a snack break!

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RememberCitadel@reddit

Years ago, I used to have this guy who paranoid of germs and constantly sanitized everything in his office, even though he was the only one to use it.

I had to replace several handsets before I opened one and found it completely full of hand sanitizer. It was before it was commonplace, so it was some weird novelty shit that didn't evaporate completely, leaving goopy residue.

In that case, it shorted the receiver so they couldn't be fixed except by replacement.

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pockypimp@reddit

Where I work the mechanics use alcohol to disinfect everything. To the point where they rub the lettering off of the keyboards. So they're constantly asking for new keyboards because a lot of them have to hunt and peck.

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RememberCitadel@reddit

I would say just get mechanical keyboards with replaceable keycaps, maybe even with raised lettering, but i feel like that may be more expensive than just a pile of cheap keyboards.

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pockypimp@reddit

My previous job was at a baking products company. Dry/wet goods for bakeries, restaurants, hotels, etc. If you've eaten a donut in North America there's a good chance it came from one of their factories. So we had computers in cabinets with washable mice and keyboards in the production areas because of the fine powder you'd get in the air.

I could go to a computer, start typing and my fingertips would turn brown from the fine dust of the brownie mix being filled into 50lb bags on that production line. But the worst was the computer in the "Sugar Room". It was a big room with a giant machine that filled 50lb bags of confectioners and powdered sugar and sewed them shut. But the fine sugar would settle on everything. You touched the keyboard or mouse and instantly your fingers would be sticky.

Sales reps would come in with dry and wet mixes stuck to their laptops from being out visiting bakeries and stuff and getting product all over their computers.

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Shiron84@reddit

I read "powered" and was wondering why the heck a doughnut would be powered...

It's late here... should go to bed...

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Well one day I had an employee come to me with issue described in the title.

She called you over to complain about mini powdered donuts?

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cfgy78mk@reddit (OP)

She called you over to complain about mini powdered donuts?

i edited a fix, sorry about that. original title was different.

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Merkuri22@reddit

I figured it was something like that. Thanks, it's easier to understand, now!

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ZaquMan@reddit

The employee came to you saying, "Help, I have powdered donuts"? I assume from the context that they were having issues with their microphone not picking up their voice or being very quiet.

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cfgy78mk@reddit (OP)

no lol I edited the title after writing the post but forgot to edit the post. i fixed it now