Mathewjohn17

• Saved a user from spreadsheet-induced despair by introducing them to the mystical art of "Ctrl+F"

  Posted by Mathewjohn17@reddit | sysadmin | View on Reddit | 18 comments

• What's your biggest "why is this even a thing?" moment in IT?

  Posted by Mathewjohn17@reddit | sysadmin | View on Reddit | 758 comments

• Another junior left. Leadership blamed “culture fit.” I’ve seen this before.

  Posted by Mathewjohn17@reddit | sysadmin | View on Reddit | 224 comments

• We stopped asking users for screenshots. Now every ticket has session metadata + logs.

  Posted by Mathewjohn17@reddit | sysadmin | View on Reddit | 8 comments