Fight end users

Posted by Ngeo10@reddit | sysadmin | View on Reddit | 556 comments

Have any of you guys ever been challenged to a fight by an end user? This particular user is upset because the troubleshooting steps we give them require a reboot and this user would rather cut off their limbs than reboot their laptop. We told them that this is the best recommendation we have and it resulted in them wanting to fight...literally...they said "we can go talk about this outside since you want to sound so tough." I am honestly very tempted to go through with it. This person is a POS and nothing would gratify me more than to knock some sense into him. I am leaving the company next week anyway so it would be a great departing gift.