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Just Josh - XPS 14 & 16 Review: An INSULT To Laptop Buyers

Posted by Antonis_32@reddit | hardware | View on Reddit | 104 comments

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104 Comments

Ar0ndight@reddit

For some reason people don't really seem to like this channel, but it's some of the best laptop content out there. Tends to be very honest, addresses thing from a more general purpose point of view (and not just gaming), provides quality data, reviews TONS of devices, will often try to review different variants if they have significant differences etc, etc. Hard agree regarding these XPS. The XPS used to be the macbook pro of windows laptops, during the intel macbook era. They had similar flaws (thermal/performance issues) but both had very compelling qualities. Now in the Apple Silicon era it seems Dell just accepted they wouldn't be able to compete with macbook pros, so they went another direction of form over function and this is the result. Dell and especially the XPS line have very close ties to intel, and I heavily suspect these supposedly revolutionary designs were meant for equally revolutionary chips, but Meteor Lake is just not that. So instead of a mobile workstation with a futuristic design you get the performance of a $1000 ultrabook in a $2000+ chassis.
View on Reddit #22772027

MeanContribution9816@reddit

He’s very dry. And the presentation is similar to something you’d be forced to watch in high school. I’d never watch one of his videos unless I was in the market for the product he’s reviewing.
View on Reddit #22792233

WolfyCat@reddit

I appreciate the no nonsense straight to the facts presentation with enough detail to understand the nuances of his reasoning. Respects my time compared to other YouTubers.
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MeanContribution9816@reddit

Perfectly valid opinion.
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Worsening4851@reddit

What a weird criticism.
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MeanContribution9816@reddit

What weird about it?
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Worsening4851@reddit

People don't watch reviews for being wet. They watch it to get all the necessary info about the product.
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MeanContribution9816@reddit

You are badly mistaken. The vast majority of viewers of these types of videos have little or no intention of buying the product being reviewed. They watch out of general interest in technology, to pass time, or for entertainment purposes. MKBHD has nearly 20 million subscribers. You think they are buying every product he reviews? Like him or not, saying “your videos are presented in a dull manner” is a perfectly valid criticism.
View on Reddit #22817968

EitherGiraffe@reddit

He isn't your high energy HEY GUYS type of youtuber, but at least he's honest. I've tried an ungodly amount of laptops that reviews were praising and found all of them to have glaring issues.
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DarkWorld26@reddit

Just read notebookcheck'reviews and come to your own conclusion. Laptop form factors are all about compromises and you just have to find one that works for you.
View on Reddit #22806333

iindigo@reddit

> Dell and especially the XPS line have very close ties to intel, and I heavily suspect these supposedly revolutionary designs were meant for equally revolutionary chips, but Meteor Lake is just not that. I have zero proof but I suspect something similar happened with the infamous touchbar MacBooks. Intel promises the moon with huge leaps in efficiency in upcoming generations stemming from smaller nodes. Apple believes them and designs the next gen of MBPs to be thinner, using the thermal headroom they’re expecting to gain. New case design makes it to production and tooling is installed in factories just in time for Intel to get firmly stuck in the 14nm mud, resulting in CPUs that are too hot for the new MBPs to competently handle. If that’s what took place, I wouldn’t be surprised if that’s the point where the M-series project was changed from a back burner “what if” or “maybe some day” to “this has to happen”.
View on Reddit #22793498

m0rogfar@reddit

It has been widely leaked that the MacBook Pro redesign was designed around Cannonlake, both at the time and subsequently. The design was entirely based around Intel’s promises of drastic power draw improvements and first-time support for large capacities of LPDDR RAM with Cannonlake’s new memory controller, and the device launch was even timed around being Intel’s launch partner for Cannonlake. Apple went all-in and got burned, and it seems reasonable to assume that they were pissed.
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axiomatic_345@reddit

I am subscribed and always find Josh's video honest and to the point. He doesn't pepper his content with "everything good and great" nonsense.
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TwelveSilverSwords@reddit

I wonder what becomes of this: [https://www.reddit.com/r/hardware/comments/13m03j6/march\_2023\_dell\_creates\_a\_new\_division\_to\_develop/](https://www.reddit.com/r/hardware/comments/13m03j6/march_2023_dell_creates_a_new_division_to_develop/) Perhaps with Qualcomm's help, Dell could create a device to truly rival the Macbook.
View on Reddit #22789899

Balance-@reddit

Main points made: 1. **Price and Display**: They start at a high price ($1,700 for XPS 14, $1,900 for XPS 16) but offer low display resolutions (1920x1200) leading to low pixel density and pixelated images. Higher resolution options are available but at additional costs, pushing the XPS 14 to $2,000 and the XPS 16 to $2,200. 2. **Performance Comparison**: The laptops perform similarly to or worse than cheaper competitors in common benchmark tests. Specifically, they fall short of the MacBook Pro and HP's Spectre 14 in performance metrics, despite being more expensive. 3. **Graphics Performance**: The integrated graphics are underpowered, and even the upgraded Nvidia RTX 4050 GPU option is limited by reduced power allocation, making it less effective for graphical tasks compared to alternatives from Lenovo, Asus, and Razer, which are either cheaper or offer better performance. 4. **Keyboard and Layout Issues**: The keyboard layout includes odd key sizes and placements, leading to frequent mispresses. The function row has been replaced with a touch solution, which is criticized for lacking physical keys for quick, blind operation, especially problematic for tasks requiring function keys. 5. **Form Over Function**: The reviewer notes that Dell's design choices prioritize aesthetics over practical usability, mentioning issues with the sharp edges, backlighting on keys, touchpad responsiveness, and weight of the laptops. Additionally, the reduction in port variety and the removal of the SD card reader are seen as steps backward. 6. **Price Comparisons and Value**: When fully upgraded, the XPS laptops become significantly more expensive than more powerful or functional alternatives. The review highlights how other brands offer better performance, usability, or both at lower prices. 7. **Final Verdict**: While acknowledging the XPS laptops' appealing design and suitability for light use, the review concludes that there are better options available, particularly emphasizing the superiority of MacBook Pros for those open to macOS, and other Windows laptops for performance or value seekers. The reviewer likens Dell's current strategy with the XPS line to previous missteps by Apple and critiques in popular franchises, suggesting a need for Dell to reconsider its approach. I have to agree with all of them. I have an 9520, but my next laptop will likely not be an XPS. For me personally I find the display very important, and the competition now has comparable ones or even better ones.
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MeanContribution9816@reddit

Genuinely happy to see people finally starting to care about pixel density. I can’t wait until we get rid of 1080 screens altogether.  They don’t belong anywhere, except maybe a phone. Or a TV if it’s placed far enough away from the viewer. But computer screens? No. They are just awful.
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iindigo@reddit

The resolution I’m waiting for the total disappearance of is 1368x768. It’s awful, and though it’s disappeared from a lot of laptops you can still find it clinging on in low-end through midrange laptops.
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burninator34@reddit

1366x768 is atrocious. The only format it (barely) makes sense in is 11” netbooks.
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iindigo@reddit

Yep, and even then at that size a taller aspect ratio is preferred, because 16:9 at that size and resolution leaves you with a keyhole’s worth of vertical space after all the taskbars, titlebars, menubars, toolbars, etc are accounted for.
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TwelveSilverSwords@reddit

> Form Over Function: The reviewer notes that Dell's design choices prioritize aesthetics over practical usability, mentioning issues with the sharp edges, backlighting on keys, touchpad responsiveness, and weight of the laptops. Additionally, the reduction in port variety and the removal of the SD card reader are seen as steps backward. Also the glass touchdeck. It looks like a small drop could shatter the entire thing.
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Thorusss@reddit

Can you explain? Glass sounds more durable than plastic for a touchpad
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VenditatioDelendaEst@reddit

Glass is more ~premium~ (read: cost misaligned with value), but plastic is a more durable material for all applications that don't require optical transparency.
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TwelveSilverSwords@reddit

yes I am talking about impact damage. All it takes might be one drop to destroy that glass touchdeck
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throwaway0986421@reddit

> The reviewer likens Dell's current strategy with the XPS line to previous missteps by Apple and critiques in popular franchises, suggesting a need for Dell to reconsider its approach. A few months ago, I saw someone's post that analyzed Dell's recent laptop designs and concluded that Dell is trying to copy Apple, except is a couple years behind as they also copied designs that Apple had later stopped using.
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osea23@reddit

They're trying to imitate Apple without any of the advantages of going to Apple.
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DarkWorld26@reddit

Save money for a year before the battery blows up
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NewKitchenFixtures@reddit

Touchpad responsiveness issues are a death blow to any laptop that isn’t a 8kg brick that has to be plugged in anyway. My company loves to buy dells that randomly have non-functional power-on and Ethernet so I can see why the company could get complacent.
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caverunner17@reddit

Base is $300 less than an equal MacBook Pro (MSRP). Worse screen, no HDMI or full sized SD, worse battery, worse performance, but at least the SSD is upgradable.
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Noreng@reddit

No laptop manufacturer can compete with Apple for battery life though
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sylfy@reddit

If they used AMD, they might stand a chance.
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Noreng@reddit

AMD is further off the M3's battery life than Meteor Lake is.
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GruntChomper@reddit

Meteor Lake gets better battery life than Zen 4... in video playback. It doesn't get close when it comes to CPU efficiency and battery life outside of that.
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Noreng@reddit

https://www.notebookcheck.net/MSI-Prestige-16-B1MG-laptop-review-From-Core-i7-Xe-to-Core-Ultra-7-Arc.785587.0.html Can you please find an AMD-based laptop that beats this one in the web surfing test? I haven't been able to.
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ArsLoginName@reddit

Didn’t have to search hard. But I’m sure the metric will change. MSI Prestige 16” chassis 1100 minutes on Wi-Fi from 99.9mWhr battery = 11 min per Whr. Lenovo T14s G4 (7840U) 14” chassis 793 minutes on Wi-fi from a 57 Whr battery = 13.91 min per Whr which is 26.35% more efficient and that is without the 2 special ultra low power E cores devoted to video playback. HP EliteBook G10 (7840U) 14” chassis 779 minutes on Wi-Fi from a 51 Whr battery (yes…just about half as large as the MSI Prestige) = 15.27 min per Whr which is 38.72% more power efficient than the Prestige. MSI Prestige gets 1100 minutes as the same reason the MacBook Pro 16” gets such great battery life - they use largest battery allowed. MacBook M2 Pro 14” only gets 807 min from a 70 Whr battery. That MTL is roughly same wi-fi efficiency as M2 MacBook Pro. But HP/Lenovo + AMD beats them both in terms of efficiency. So an x86 manufacturer \*could\* beat that MSI Prestige if they used a 7840U with a 73 Whr battery and same screen efficiency as the HP (or 80 Whr with Lenovo screen efficiency). A MacBook Pro 16” already does beat it (1204 minutes from a slightly smaller 99.6 Whr battery).
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ElementII5@reddit

Well they used 155H. It's expensive AF. AMD 8040 Series is just as good or better like the NPU and costs way less.
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antifocus@reddit

Pretty good video, rightfully roasted the laptops for the ridiculous MSRP, weird keyboard layout, port selections for their weight and the base model screen resolution. Kinda pity they didn't open up the laptops and see how much stuff is soldered-on
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TwelveSilverSwords@reddit

A 16 inch $1900 laptop comes with an LCD FHD screen? OUTRAGEOUS
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JunkKnight@reddit

Honestly insane, for $100 more then the starting price of the XPS 16 I could get the new Zephyrus G16 which is lighter, has a better port selection, comes standard with an OLED screen, comes with a core ultra 9 and has a 4070 instead of the dinky integrated ARC GPU. To get comparable specs on Dells site would cost me an insane $3500, it's ridiculous.
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TwelveSilverSwords@reddit

what even is Dell doing with all that money they are charging... It's not like they have a top tier after sales support system or something like Apple does.​
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Noreng@reddit

Apple after sales support is considered top tier? Here in Norway their after sales support is considered to be the worst of ***all*** electronics brands commonly available, by quite some margin.
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Sarin10@reddit

Interesting. Here in the US, Apple is widely considered the best for after sales - and nobody else comes remotely close.
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Noreng@reddit

I assume Apple operates with a 1-year limited warranty in the US, the "problem" is that this is 5 years by law here in Norway. Paying for AppleCare coverage is a completely foreign concept here, even though it might actually cover more than manufacturing defects. During the butterfly keyboard era, some people didn't get their MacBook repaired for over a year until Apple introduced the repair program. The response from Apple-authorized workshops was "no error found, you're cleaning it wrong". Even today I can regularly see cases pop up where Apple-certified workshops don't repair the product because it's not covered/acknowledged by Apple, [like flickering screens.](https://www.tv2.no/nyheter/forbruker/far-meg-til-a-fole-meg-liten/16473781/)
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Exist50@reddit

>what even is Dell doing with all that money they are charging... They're probably doing the Lenovo thing where no one actually buys it at that price and they can advertise "40% Off!" in a few months.
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HavocInferno@reddit

>in a few months. Still weird. At least Lenovo puts half their models on discounts right off the bat.
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bdk1417@reddit

My company is too busy buying these garbage overpriced laptops from Dell and Dell is laughing all the way to the bank.
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DarkWorld26@reddit

Your company isn't buying laptops. They're buying support contracts.
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throwaway0986421@reddit

Looks like Dell is going for Apple level pricing without all of the other stuff that allows Apple to justify their prices.
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Sarin10@reddit

No, Dell laptops just go on deep sales regularly. Their MSRP isn't too useful.
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FinBenton@reddit

Its not comparable but I just bought 14" hp laptop with 12 core cpu and beautiful OLED screen for 650€ on sale and normal price I think was under a grand and its pretty thin and light too. How does 1900 make sense.
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TopdeckIsSkill@reddit

I had two XPS, one for work and one personal, they were really overrated. After that terrible experience I would stay away from them, there are many other premium laptop that are better
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YNWA_1213@reddit

The XPS lineup is popular becuase they were one of the first ultrabooks on the market (especially in the dGPU space for the 15). Anything after the Kaby-Lake R and Whiskey Lake generations (8xxxU) are serious overpays due to the prevalence of other ultrabooks with adequate power and general specs for the daily consumer.
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1731799517@reddit

Yeah, i had a first generation XP13 from work and when it got old it never occured to me to ask for something but a newer XP13. The OG was just that much better than your normal laptops at the time, it was a quantum leap.
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pdp10@reddit

Those original [original and L322X models](https://www.notebookcheck.net/Review-Dell-XPS-13-Ultrabook-Late-2012.87006.0.html) had the carbon fiber bottom and were extremely nice. Since then, the XPS models have been progressively cheapened and made more mainstream, while also maintaining and even increasing the prices.
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YNWA_1213@reddit

Yeah, for me the shift came around the time of 2nd gen Ryzen Mobile, as a lot more manufactures got into the thin-and-light game, leading to more competition that drove down prices on viable SKUs.
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TwelveSilverSwords@reddit

Asus is the way to go. Zenbook 14 and Zephyrus G14
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DarkWorld26@reddit

Nah, Thinkpad T14 if you want a midrange laptop, X1 Carbon/Yoga for high end ultrabooks, and X1 extreme for portable performance. Asus only if you need more performance than the X1 extreme and you're happy to sacrifice portability, or if you aren't willing to pay thinkpad money I guess. Their keyboards are still horrid to type on.
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gigantism@reddit

I was able to pick up a Lenovo Slim Pro 9i for work for around $1000 that has a super-bright 3200x2000 mini-LED screen and has fast-enough specs to even game in a pinch. The XPS series was enticing to me when they first came out, but they have been passed up by virtually every laptop manufacturer nowadays.
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TopdeckIsSkill@reddit

I have a lenovo yoga slim too, it's so much better than any XPS I had. I understan that this is new, but it still miles away
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Quigleythegreat@reddit

I bought an HP Zbook Firefly 14 on sale for less than an XPS. Equivalent if not better specs, great build, and it's business grade so it's easy to repair and has good parts availability.
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therealluqjensen@reddit

HP had a notorious rep for overheating though. I understand why many would shy away from them. If I were to shop for one I wouldn't even consider them, unless there was a great review of it
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THXFLS@reddit

1920x1200 on a 14"/16" screen is fine, don't be ridiculous.
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gumol@reddit

on a premium laptop?
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Xc4lib3r@reddit

I think it's fine, but not for that price.
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Acrobatic_Age6937@reddit

yeah, calling 150ppi low, is ridiculous.
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gumol@reddit

that’s the “premium” part
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SomeoneBritish@reddit

Yes
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gumol@reddit

macbooks have great battery life and high resolution screens
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jekpopulous2@reddit

I have a MBP and an XPS 14… the MBP lasts almost 3x as long on a single charge and it’s faster. I feel like moving to ARM is the only way Windows laptops will be competitive again. Intel chips are just way too power hungry for mobile at this point.
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TwelveSilverSwords@reddit

Snapdragon X Elite will be pur saviour
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Iintl@reddit

It's called 1440p/QHD. Many recebt laptops with 1440p (or similar resolutions) have been able to achieve 8-12 hour battery life, for example the 2024 Zenbook 14, the ROG G14, Lenovo Yoga Pro/Slim 7 etc. Not to mention that Macs have had high-res screens since like 2013. At this point in time 1080p should be considered mid-range at best, and has no place in a premium flagship laptop
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THXFLS@reddit

As long as the colors and brightness are sufficiently premium, sure. Even the 16" has a higher ppi than most desktop monitors. Plus the battery life benefits and ability to use 100% display scaling without making everything microscopic.
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Ionic-Nova@reddit

It is, just not for the price they're asking if other specs don't compensate. $1700 for the base model is wild when other comparable ultrabooks on the market exist with similar premium features and build quality. Hell, even comparing to previous XPS models the price jump is wild.
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gumol@reddit

> ability to use 100% display scaling why is that important?
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JigglyWiggly_@reddit

On Linux it's pretty important. If I'm using x11 forwarding (which I use pretty often) I don't want scaling there.
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mrblaze1357@reddit

Yeah it's fine, we deploy tons of Latitude 7440s at my work with 1920x1200 screens and they looks good enough. And boy do the 7440s cost more than the XPS lol.
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Jimmeh_Jazz@reddit

It's fine unless they're OLEDs and use a different subpixel arrangement that makes them look lower resolution
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TheKoolerPlayer@reddit

I just switched from a Surface Pro 8 t the ROG Flow X13 (2022 variant) and while I love the latter to bits for everything but especially battery life, I do miss the crystal clear and razor-sharp display of the SP8. So no, for some people it may not be fine and until you see both of them or use them one after the other, it may be quite hard to comprehend the actual differences.
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shhhpark@reddit

To be fair I had a 4k display on my previous xps 13 and didn’t find it worth it at all. At that screen size it was so unnecessary and wasted resources. People still use 24 inch desktop displays at 1080p without having a meltdown…
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EitherGiraffe@reddit

4k is unnecessary, but is also falling out of favor because of that. Nowadays you will typically see 2880x1800, 2560x1600... That's pretty much indistinguishable from 4k, but with higher refresh rates and better battery life.
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shhhpark@reddit

yea, 1440p/1600p is the sweet spot for laptops imo
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JuliusFIN@reddit

I don’t even need 4k on a 27”. 2,5k is more than enough.
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MumrikDK@reddit

> I don’t even need 4k on a 27”. Laptop users mostly sit significantly closer to their screen than desktop users.
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totally_normal_here@reddit

Especially if it's a 2-in-1 and you're using a stylus to draw/write in tablet mode, pixels get really obvious then. I've got a ROG Flow X13 and I would definitely go for the QHD or 4K model if I upgraded.
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flagdrama@reddit

Was in market for a laptop couple months ago and let me tell you, theres a reason why Apple charges what they charge. Competition is **non existent**. You simply cant have a laptop with a good screen, good battery life, no stupid idiosyncrasies (looking at you zephyrus with your stupid """usb-c""" port) and gpu better than whatever intels limping to barn with.
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DarkWorld26@reddit

X1 Extreme
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flagdrama@reddit

SKU gore : Has options for regular 1200p, low power 1200p (oh god the smears), touch 1200p, another touch 1200p, IPS, OLED etc etc. I didnt check but i have a safe guess that says retailers only carry the worse screen with base-ish config or best screen with balls to the wall config, no in between. And all of them are 60 hz max. (I dont game on laptops, it just matters even while scrolling reddit). And i would need to check if their OLED variant has that touch/pen layer thats from 2005 with visible grid. (Top of the line lenovo yoga's does.)
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DarkWorld26@reddit

>Touch pen layer from 2005 Its Wacom AES 2.0. I don't know where you pulled 2005, gridlines or yoga from but none of that sentence is true.
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flagdrama@reddit

2005 was a hyperbole, I pulled Yoga from the Yoga i ordered and returned. I know spectre's has it too, and couple others i dont remember. PC manufacturers havent figured out OLED + Touch/Pen yet.
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DarkWorld26@reddit

If you're unhappy with AES 2.0 (Lenovo, Dell, LG, business HP) then your only choice is APPLE ipad. EMR has a grand total of two PC devices that support it, and in many ways MPP2.0 (consumer HP, surface) is worse. USI is a standard that attempts to unify the standards but is not compatible with any of them and only used on chomebooks.
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flagdrama@reddit

Huh, yeah i just remembered i didnt noticed anything like that with my old surface. Although that wasnt oled. But its nice to confirm that was a specific tech (Wacom AES 2.0) so at least i know what to search for next time im in market, thanks.
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iindigo@reddit

It’s frustrating. I like to keep one current-ish laptop from both sides of the fence around and finding an x86 laptop that doesn’t make massive concessions and is generally a good all-rounder is seemingly impossible.
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TwelveSilverSwords@reddit

ans best sounding speakers and customer service!
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purplelives@reddit

Literally every gripe I had with the new XPS 16 is mentioned in this video. I will be keeping my XPS 17 9710 until this generation of garbage from Dell passes. They need to seriously consider firing the moron engineer/product development manager for the dumbass decision to make a shitter touchbar when most of their buyers are professionals/creatives that use the FN keys a lot.
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maplebutto@reddit

Thinkpad X series is where it’s at.
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DarkWorld26@reddit

P1 for mobile workstation I recently had a chance to play around with the newest gen of T14 as well and it's pretty much on par with the older X1Cs if only a little heavier.
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totally_normal_here@reddit

It seems like the laptop that would really catch my eye if I saw it in real life, but owning one would be a completely different story. I really hate how every manufacturer apart from Apple keeps on doing white or silver keyboards. As pointed out in the review, they have terrible contrast issues where you need to toggle the backlight on or off for visibility depending on the lighting, and if you have some sort of mixed lighting you get screwed either way. The only way I think it might work is if you have an RBG keyboard like the Zephyrus G14 and you set it to blue or red. Either way, I've got to give Apple credit for caring about user experience rather than just trying to make a pretty laptop to get the sale. Likewise with their 4 rubber feet design opposed to other manufacturers who love using 2 long rubber strips across the laptop which are guaranteed to thermally expand and fall off after a few months or years.
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DarkWorld26@reddit

Why does everyone forget about thinkpads lmfao.
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-protonsandneutrons-@reddit

>other manufacturers who love using 2 long rubber strips across the laptop which are guaranteed to thermally expand and fall off after a few months or years Looking at you, *HP*. Whenever the laptop got hot, I could literally shift around the rubber strips with my finger. Original one: fell off within a year, re-glued it. Fell off again. HP sent two replacements: stock adhesive was trash as expected again, fell off again within months. I didn't bother the 3rd time.
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totally_normal_here@reddit

Yup. I had the same issue with my HP Spectre. They started falling off within a month, that's how bad HP's material choice, design and thermals were (thanks, Intel 10th gen). The icing on the cake was how the rubber feet didn't even stop the laptop from sliding around, due to their angled/pointed design which minimised contact area.
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TwelveSilverSwords@reddit

>Likewise with their 4 rubber feet design opposed to other manufacturers who love using 2 long rubber strips across the laptop which are guaranteed to thermally expand and fall off after a few months or years. 0\_o
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shawman123@reddit

XPS pricing is ridiculous. Should have come with QHD mini led and 32GB/1TB at that price point. But like most windows laptops, its stupid to buy these at MRP. Just wait for it to go on a sale. That said I think there are better laptops like LG Gram or Galaxy Book etc.
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3G6A5W338E@reddit

They don't seem to realize laptops like the Framework are a reality now. This crap is very out of place in today's market.
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riklaunim@reddit

Framework is very low volume and still somewhat experimental. Clevo/Tongfang local boutique shops are also a thing but also a niche.
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danielee0707@reddit

I have replaced my xps with mbp and couldn’t be happier since then
View on Reddit #22773933