Adobe Acrobat licensing in AVD

Posted by superslowjp16@reddit | sysadmin | View on Reddit | 2 comments

Hello all,  We've just spun up a new instance of AVD for a client (we're an MSP providing full management for an accounting firm) and one of the surprises was that even though the client manages their own Adobe licensing, they didn't know how to license in the new environment.  I believe that they have a 2017 volume license, but they have one non-technical user that manages it. They're asking us to figure out a way to license all users in the new environment without them having to login to Adobe.  My question is; how do you manage Adobe licensing in RDS/AVD environments that minimizes user interactions for licensing? I'm looking to workshop some ideas to make this as simple as possible. I realize they're probably asking for something that we can't achieve, but want to get some insight before giving them a flat "No"

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HashtagSecurity@reddit

Acrobat has always dragged its feet in Remote Desktop and the licensing was onerous - the official way to license for an RDS for years was that you had to buy a pro license for every POTENTIAL user of the RDS, specifically meaning you had to buy one for every AD account that was capable of interactive login to be compliant if they audited you including Admin accounts - it was insane. They got a bit more realistic in the era of creative cloud and named licensing but its still very slow to update. The reason I am mentioning all this is I don't think they have official support for Azure Virtual Desktop yet (unless someone corrects me) - so short of using Creative Cloud in there and having the users log in each time I don't know if there is a supported solution. When it is supported they will likely add it to this KB: https://www.adobe.com/devnet-docs/acrobatetk/tools/VirtualizationGuide/index.html But if you want to be 100% certain you could just call them and ask just be ready for a bit of a wait on the phone and get any answer they give in an email or you may have a contradictory answer the next time you ask.

thortgot@reddit

Sounds like your log in credentials are not persistent. I recommend setting up SSO if at all possible though [User prompted to sign in repeatedly | 2018 and earlier versions (adobe.com)](https://helpx.adobe.com/download-install/kb/adobe-sign-in-loop.html#win_10)

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