Is all you do yell at vendor support and try to get normal pricing now?

Rural NW Oklahoma. ATT and Optimum (AKA Suddenlink), I haven't had many this year, but most times I call their support for one reason or another, I waste 30 minutes over something easily done in 15mins or less (modem swap varies, yes, finding out why they don't have service shouldn't take 30 mins to pull up the account and say payment over due, even when the automated system doesn't say). I hate to admit it, as a 30something adult male, I've been showing a Karen side when dealing with support when I'm run around the barn. A little more as the call draws on. A printer mfg, I will not state who, I wasted 3 (4?) calls over 2 hours, as multiple transfers caused issues (one sided audio), or someone closed the ticket I had just opened 5 minutes prior, and had to be sent back to open yet another ticket, transferred back to dispatch to deal with onsite tech scheduling, and find the ticket closed yet again. Client praised me for how I dealt with the issue as it dragged on and on. I did not like it in the least, and I'll be damned if I have to continue it through next year. All just to figure out why a toner order that two TWO MONTHS to arrive (first order up and vanished in shipment), and the printer wouldn't accept it. Fucking thing just worked fine the next day when the tech arrived. No blame on me or the client, error logs shown a couple or so dozen attempts and restarts to resolve the issue. ISPs, I start out nice, keep it short and simple, but the moment they start giving uneducated excuses as to what is going on, and someone else on their team gives an entirely different answer when I call back, oh you'd bet I'm angry.