Don't buy from shooter lube..
Posted by BMG_souless@reddit | Firearms | View on Reddit | 28 comments
Long story short I order lube, solvent and a cleaning mat. I haven't received a single update on shipping in the little over 2 weeks I ordered my stuff. Made multiple attempts to contact them on social media at the end of each week. They have been deleting my comments expressing my frustration and marking them as spam. I have screenshots of the comments I left and if you go to the post now there is no comment from me. Its a small business which I love supporting small business but won't be supporting them after this interaction. I don't want others to get ripped off like I did.
You can check the insta page and some people have been waiting for months for an order but unfortunately I did not see those comments at the time of my order. If this post is not allowed feel free to delete just don't want other people getting ripped off.
Gundr58@reddit
The same thing happened to me. I emailed them and asked them to cancel my order and refund my money. No response. Any comments I made on their Facebook page where they market their product are deleted.
BMG_souless@reddit (OP)
Not good... they are 0-3 so far in my book. Customer service is nonexistent. I hope you end up getting your product!
XMidstarX@reddit
They are currently fucking me right now. They charged me extra and sent a large supply ove cleaning solvent and oil with my smaller order. Trying for over 3 weeks to reach them through Facebook. Email and calling. Nothing. Won't respond. I threatened to go to BBB but they already have an F and don't give af. Fuck this company. Never again.
BMG_souless@reddit (OP)
I FINALLY got my order a week short of 2 months with zero contact from them on their part.. I did not check their BBB, but honestly, that makes complete sense. Kinda unfortunate because I really liked the product when I got it, but it was not worth the frustration for future orders. I hope you have luck in contacting someone there eventually. I'd be more pissed if I was getting charged extra.
QueenAnneRevennge@reddit
I just came here to recommend Ballistol.
It does everything you need it to, doesn't smell like ass, and can be found anywhere. (in my experience)
SingleStak9@reddit
I love Ballistol too, but have to disagree about it not smelling like ass. My only complaint with the stuff is the smell. It's a strange odor that is very hard to describe, but it's one of the few smells that can trip my gag reflex.
BMG_souless@reddit (OP)
Appreciate the feed bad I will look into them.
ricochet845@reddit
Bro, I like small business shopping and all, but yeah man, do charge back with your credit card comp or bank who ever has the card you used, see what they do after the money gets returned to you…..
e_boon@reddit
Their lube seems to be one of the only ones on the market that are non toxic, aside from Breakthrough
BMG_souless@reddit (OP)
I noticed that too but didn't know about breakthrough.
cparksta54@reddit
I've ordered multiple times and had no issue each time.
g3l33m@reddit
You can't eat it like the Shooter Lube but my local gun shop turned me on to this a couple of years ago and it's been all I've used since and am happy with it. (I do also still have some Shooters Lube too but it doesn't get used.)
https://www.amazon.com/G96-1055-Treatment-Spray-4-5oz/dp/B00CPFVXRC/ref=sr_1_3?crid=G1OVX666D4ZT&keywords=g96&qid=1694804192&sprefix=g96%2Caps%2C129&sr=8-3
BMG_souless@reddit (OP)
I don't plan to ingest but shit happens right? Lol jk but I'm gonna look into that forsure 15 bucks aint bad at all! Its okay to keep on polymer parts?
g3l33m@reddit
I'm not sure specifically but I know it has never eaten up any of the Glocks I've used it on. Or anything else that I know of.
NoMastersxNoKings@reddit
Several purchases from them, all slow, all low communication, all received. Product is great, but they can use some work on the business side.
GRat9717@reddit
I've bought from them with no issues.
Cashbum@reddit
I've bought from them.
TheJollyPickle@reddit
Maybe it’s a scam website? I’ve never heard of em before
n00py@reddit
I’ll bought from them multiple times I’ve the last several years
BMG_souless@reddit (OP)
It may be but they have a really good website if so and they claim to be the "official" gun lube of the daily shooting channel. They also have hundreds of post and picture on all social media with comments of multiple people receiving product. Could be fake accounts but I check alot of them and all acounts had multiple posts and other family members in pictures along with normal post people make.
TheJollyPickle@reddit
Did you check in with their official support by calling/email?
Otherwise if you’re really concerned I would contact my credit card company/bank and dispute the charge
BMG_souless@reddit (OP)
Sent an email and no response. I have not called yet but really don't see much luck there since others in the comments have stated they have done both with zero response. It will probably just be a waiting came to see if it ever shows up but I will contact my bank and get my money back. My 45 dollars could of went to my local gun store for all this trouble.
Sabrtoothbanana@reddit
Ive bought from them. They’re not a scam. Just a smaller company I think
BMG_souless@reddit (OP)
Appreciate letting me know someone had received something from them. I don't mind waiting and honestly was fine until they deleted my comment explaing my frustration. That kinda rubbed me wrong. A simple "sorry to hear about you're inconvenience it seems we are having some issues getting the product out but we will get you're order out the moment we can" and I would of been fine.
SigTexan89@reddit
I just bought from Shooter Lube, purchased August 29th, shipped September 12th (10 business days). Not the longest I've waited for a product to ship (currently waiting on week 4 for 45blast to ship my compensator). But it's a long time definitely for anything.
They do make note it's a 5 person team based in the states, which lets me give them some leeway. And luckily I have CLP in loads and just wanted to test out their product so I'm not itching to get it.
They're definitely not a scam website. I think they just dumped a lot of money into advertisement without realizing they might not be able to keep up with the demand once the orders came in and/or ran out of product and need to produce more for fulfillment.
BMG_souless@reddit (OP)
Appreciate the info and glad to hear from someone who ACTUALLY bought the product and received some type of shipping update. I don't mind waiting even tho I am currently out of cleaning solution but I feel like I shouldn't have to exhaust every avenue to get a single response. They have time to report my comments but don't have time to get back to an email or dm me about my frustration and that kinda just rubs me wrong. If its 5 people I feel like it should be clear communication between them but fingers crossed my package comes in. 🤞 I can definitely see they put money into advertising so you are probably right tbh about not being able to keep up.
Arpey75@reddit
Pick up the phone man
Build_it_bastard@reddit
Hippity hoppity, I have a 22 gallon drum of lube on my property.