The quality of Dell has tanked

Posted by DeifniteProfessional@reddit | sysadmin | View on Reddit | 945 comments

The cheaper Vostro and Inspiron laptops always were a little shit, and would develop faults after a while, but the Latitude laptops were solid and unbreakable. These days, every model Dell makes seems to be a steaming pile of manure We were buying Vostro laptops during the shortages and we'd send so many back within a few months. Poor quality hinge connection on the lids, keyboard and trackpad issues, audio device failure (happened to at least 10 machines), camera failure, and so on. And even the ones that survived are slowly dying But the Latitude machines still seemed to be good. We'd never sent one back, and the only warranty claim we'd made was for a failed hard drive many years ago. Fast forward to today and I've now had to have two Latitude laptops repaired, one needed a motherboard replacement before I even had it deployed, and another was deployed for a week before the charger jack mysteriously stopped working Utterly useless and terrible quality