Airbnb caretaker in his 20s won't stop disturbing me — can I get a refund for remaining days?

Posted by StrongandCourageous@reddit | expats | View on Reddit | 9 comments

I'm currently staying at an Airbnb in the Philippines on a 28-day discounted rate. The main issue is the caretaker who is in his 20s and has been making my stay unbearable:`

- Constantly plays loud TikTok videos at all hours`

- Has loud video calls with his girlfriend disrupting the peace`

- Makes persistent unwanted eye contact which makes me uncomfortable`

- His behavior has been consistently disrupting my sleep affecting my health and daily routine`

I already messaged the host through the Airbnb app about the caretaker's behavior and nothing has been done. I have written evidence of my complaints.`

My main questions:`

  1. Can I get a refund for my remaining days?`

  2. Will Airbnb price match a relocation given I'm on a long stay discounted rate?`

  3. Has anyone successfully gotten a full vs partial refund in a similar situation?`

Any advice from people who have dealt with Airbnb disputes would be really appreciated. Thanks!`