ULPT: quickly stop comcast reps from upselling you

Posted by drake90001@reddit | UnethicalLifeProTips | View on Reddit | 9 comments

Rep trying to sell you Xfinity Mobile? When they ask you to fill out a form, it asks for your SSN. Tell them you can’t fill it out because you’re here illegally.

I got a $20 credit off my bill and they said they would respect my request to not upsell me, immediately scheduled a tech appointment for me

[-]

i-am-foxymoron@reddit

You are deserving of a free award but I can't figure out if I even have any to give.

Love the commitment to detail, like the word "mepah",. I see what you did there.

[-]

i-am-foxymoron@reddit

It's sll good until the ICE agents come and take you away.

[-]

WloveW@reddit

Right? Do you trust Comcast's CEO to not sell that very valuable data to the greedy, racist government?

[-]

SlappyMcPherson@reddit

Tell me you live in mommy's basement without telling me you live in mommy's basement.

[-]

i-am-foxymoron@reddit

I can do a lot from MY basement. Just you wait and see.

[-]

A fun trick is to try to down sell or upsell them. "I don't know, you know what I can do for you", "Oof, Bob you're leaving me hanging here, I might need to leave you a bad review", "I'm sorry, I'm gonna have to put you on hold for a sec, my company is still reviewing buying 300 licences and I'll have to check"

Make up non-sense quotes, "I like the smell of the chicken, but you might be leaving the meat out in the sun too long". "If you leave a crayon in the freezer it gets to hard to write with"

Then switch it up to a sob story, "You sound just like my great mepah who died in the black death of 2005. His last words were whats you current comcast plan?"

I donno, they'll probably have a laugh and stop bothering you.

[-]

Erlkings@reddit

I work for comcast just tell us, “no, im not interested”

The sales aren’t going away its a business

[-]

FragrantArt8270@reddit

I'm glad you are one of the good ones.

I had one person try to push Xfinity mobile. I explained that my work pays for my mobile service, and I wasn't interested. He kept pressing. I told him no. He kept pressing. I finally had to distract him with another question on another topic.

I left a very bad score. Xfinity asked for more. I gave the story of what happened. I hope the guy corrected his ways.

[-]

Erlkings@reddit

The surveys are very important to management so do what ya gotta do. We also can get in trouble for that we have a whole form to rat out other agents that practice bad sales practices.