Anyone else having GPU disablement issues on HP laptops?
Posted by cdoublejj@reddit | sysadmin | View on Reddit | 6 comments
i'm noticing on our HP laptops (HP ZBook Power 16 inch G11 A w/ Ryzen5) i'm finding the GPU in device manager is being disabled by windows. it seems to be a reoccurring issue org wide. drive and bios updates are not fixing it.
HP is starting to sour for me we have to swap out the shite realtek wifi cards for intel as the realteks cause some issues as well.
anyone run in to this odd GPU issue?
eekrano@reddit
Seeing a similar issue on a single Dell OptiPlex Tower Plus 7010 disabling (or marking as unknown) the AMD Radeon RX 6500 discreet card randomly on reboot. Given it is only a single unit we're assuming it is an intermittent hardware fault, but have re-imaged the system back to factory settings as a first step because Dell's going to ask for that anyway.
Similar issue after applying driver & BIOS updates, as well as AMD adrenaline installer as u/ddog511 but the adrenaline installer states it can't be updated as there is an error.
Frothyleet@reddit
I know we all hate to call support, but you should probably call support.
ddog511@reddit
Did that - was told since we're not running the factory OS that we're not able to get support. Again, we can't duplicate it consistently enough to try on a factory os install.
cdoublejj@reddit (OP)
i think i'll stick my pinky in an electric pencil sharpener
ddog511@reddit
We've been having the same issue with last year's dell pro 13 models - also using the ryzen 5. We've tried reimaging, updating drivers - several times, resetting drivers several times, tweaking power settings, sleep settings, additional registry tweaks. Nothing seems to work on resolving it and we can't duplicate it consistently.
cdoublejj@reddit (OP)
all units or just a handful? if it's handful i'll start claiming warranty then.