Question: How much weight do sys admins hold?
Posted by stuffyoushould@reddit | sysadmin | View on Reddit | 78 comments
How much weight do sys admins hold in the place of work when it comes to making decisions about software to use? Do you guys learn whatever exists and make suggestions? I've never worked in a big/medium sized firms, only small firms so wanting to understand this process? In a small firm settings the owner usually depends on tech person to suggest.
Suitable-Hand-1059@reddit
I work in manufacturing, and more or less if I make a sound business case and presentation they just sign off on it and I set it up.
WraithYourFace@reddit
Work in manufacturing as well. Same with me and I'm not even the manager. I've yet had a recommendation turned down by him. It's only upper management that might shoot something down during budgeting.
Suitable-Hand-1059@reddit
Our facility has a lot of idea people, not so many doers… so when I bring up something concrete that will help output, and they know me and know that I’ll follow through, the president and general manager both sign without asking questions.
hkusp45css@reddit
I work in an FI, same deal. In fact, IT is a big driver of policy and process.
My little FI knows how to make money with technology, and they know who keeps it running.
stuffyoushould@reddit (OP)
excellent to hear this!
majornerd@reddit
On the decision matrix Sysadmins are influencers. How much influence depends on how well they communicate to the executive holding the budget and signing authority.
If you want to be successful learn to make a defensible business case.
stuffyoushould@reddit (OP)
This is a very intelligent take
majornerd@reddit
Thank you.
phoenix823@reddit
10000 person company. In 2026 everybody is a tech person. It's not my job to tell the lawyers which case management or legal LLM to use. Not my job to tell the developers which databases or platforms to develop on. It's not my job to tell security which vulnerability scanner or GRC software to use. And it's not my job to tell end users which software they can or cannot use on their desktop to do their job if their manager agrees and has budget. IT decides which software it needs for its own purposes, other teams decide what is needed for theirs.
stuffyoushould@reddit (OP)
I understand where you're coming from. Thanks for the input. I appreciate it.
phoenix823@reddit
It's fundamentally a question of organizational agility vs. budget control. If I were in some place like a state government I'd expect lots of rigor and analysis into any incremental spend because budgets are so fixed. And that would be a key aspect of running the org. But almost anything in the private sector is going to favor speed. Centralized control is too slow for that.
Helpjuice@reddit
You do not have the capacity or capability to fully vet all the software, this is exclusively and should be for more specialized security engineers and analysts so you can focus on making it happen and getting setup for the enterprise once approved by security.
In terms of small firms you might have some say in what infra you need, but you are not going to have the power or capability to stop developers from using what they want as that hurts the business without strong business justification backing you like it being a massive security problem with evidence.
databeestjenl@reddit
About 0, they just walk in on a friday with something they purchased and need presenting to the board on monday.
stuffyoushould@reddit (OP)
your organization must have a lot of employee churn in this situation?
databeestjenl@reddit
Yes, and some involvement with external parties, low level responsibility in the organisation and general IT disconnect.
It tends to show when people end up at the helpdesk for a password reset for something we don't control. Or why it isn't covered by SSO.
It's a side effect of the SaaS applications, it's really easy to purchase something without IT involvement.
UniqueSteve@reddit
About 220, but I’m working on it! Get off my back!
itskdog@reddit
Can I have some of that? I'm not even 8 stone
tuxedo_jack@reddit
Hey, if I get off your back, that's 190 pounds that you get to drop
rankinrez@reddit
Yeah ffs we’re trying our best here
agingnerds@reddit
Glad you made this joke so I dont have to reveal my actual weight. Lol
_l33ter_@reddit
ahaha :D hilarious
RabidTaquito@reddit
68 kg
TightBed8201@reddit
There fidy
HJForsythe@reddit
The weight of the world
stuffyoushould@reddit (OP)
if only people understood this. You've earned a break Atlas.
Lethbridge_Stewart@reddit
I've worked for software devs, a notoriously choosy bunch when it comes to tools. My usual policy is to stay out of the way and let them pick what they need. They usually drive the decisions for most of the dev and productivity arenas. They can fight budgets with the execs and tell me when they want to talk licensing. I get involved in two scenarios:
I will throw my hat in if there are issues of back-end compatibility and integration to be considered, but those concerns typically don't rank above the core feature set.
This works pretty well for 10-400 staff if they're mostly reasonable.
stuffyoushould@reddit (OP)
very logical approach. I like this, give them the freedom and yet provide oversight when required. I bet you guys are very productive.
False-Pilot-7233@reddit
My coworker can bench damn near 230. But he's been a gym rat since I've known him.
stuffyoushould@reddit (OP)
you mean non often seen coworker?
False-Pilot-7233@reddit
Lol
benuntu@reddit
I make my case for/against software all the time based on the following criteria. I actually approach all projects with these questions in an effort to "Seek first to understand".
Even if it isn't ultimately your call to make, I think a sysadmin/IT Manager is best equipped to answer these questions. At the very least to fill in the blanks for the non-technical folks that don't understand all of the costs and complexities of managing software across an organization.
TuxAndrew@reddit
You need to clarify what software you're asking about, unless it's solely used by me I don't get much input other then telling them how much extra it's going to cost to standup something that may not be completely supported by vendors or we don't have the available infrastructure in place yet.
stuffyoushould@reddit (OP)
Software in general that will help you get to do your job more efficiently/faster? Are you able to suggest and get software you know will work very well in your current day to day activity? instead of being told by MBAs that what software you have is good enough? I mean do you even want to suggest something like that ?
TuxAndrew@reddit
I've never been told no by my fiscal officer when it comes to purchasing software/hardware but I've also usually done my due diligence in trialing a lot of free or other high cost alternatives. My MBAs rely heavily on me when it comes to their entire job and it would be a bad relationship if we weren't cohesive. They've very technically handicapped and are well aware of what they lack.
Library_IT_guy@reddit
Well like you, I work in a small environment, and I wear every cap when it comes to IT - servers, networking, cybersecurity, help desk, provisioning, budgeting, purchasing, vendor relations, you name it, I do it.
My suggestions carry a huge amount of weight, and not only do I need to know all the tech stuff, I also need to know how everyone else does their job. I need to know the business process:
I have to keep all of that in mind while juggling cybersecurity as well. My boss is thankfully pretty intelligent, so I'm able to lay out my findings when I investigate things and I have been able to introduce positive changes that have made people's jobs easier and more efficient.
stuffyoushould@reddit (OP)
Key point here. You need to get some help there, don't overwork and get burnt.
vCentered@reddit
Depending on the day and the topic my opinion will either be the gold standard or completely worthless.
stuffyoushould@reddit (OP)
Interesting take.Abrupt decision making process in a business about infra. Do you work for a startup by any chance?
vCentered@reddit
Nope we've been in business several decades.
I work with personalities whose attitudes change swiftly and severely.
In one conversation I might be regarded as the only person who could possibly speak with any authority or make a decision on a particular subject.
In another conversation with the same person on the same day I might be considered too stupid to have an opinion.
kennedye2112@reddit
Pretty much this.
stuffyoushould@reddit (OP)
oh man.. moral booster.
jcwrks@reddit
It all depends on your org. There is no one size fits all. While many Sysadmins have input on what s/w to use, they end decision comes from the west wing. You also have to weigh costs and maintenance. This is a question you should consult with your boss about. Be careful about making suggestions when you are the FNG. When you do make a suggestion back it up with facts and documentation.
stuffyoushould@reddit (OP)
In my case when I worked with 5 people office, I would try out different software on a daily basis when I wasn't busy and if I came across something that the company would benefit from I would suggest and get a yes/no immedaitly.
fuzzylogic_y2k@reddit
Sometimes we get to choose but others we have no say. For line of business apps, that's a business decision. But we are usually tasked with rounding up candidates and making sure they can scale and be perfomant in our environment.
whitemice@reddit
None, none at all.
We used to, back when ours was a respected profession. That's long gone. In anything but the smallest companies the people with MBAs - who have convinced themselves they know something about technology and what their employees do day-to-day - make all these decisions on the golf-course with no actual information anywhere to be found, but they are the smartest of boys, so they are obviously the bestest of decisions.
stuffyoushould@reddit (OP)
This is what I was afraid of, not taking input of the actual user like yourself and forcing you to learn new stuff and be competent at it ASAP.
TinderSubThrowAway@reddit
Honestly, it’s not our job to learn new stuff like that, we need to provide the server a d make sure that is all working to support their software, not our job to know how to use the software itself, that’s up to the department itself.
EIGRPBelieveInMe@reddit
You ok man?
whitemice@reddit
I doing great, thanks! :)
But that is the reality. I am at peace with it. The checks continue to clear.
TinderSubThrowAway@reddit
It depends on the purpose.
I work in manufacturing.
I’m not making any decision about whether the mechanical engineers use Solidworks or AutoCAD or what software the chemical engineers are using to calculate heat exchangers or whether the CnC programmers use BobCad or MasterCam or whatever else.
I do put in my 2¢ when it comes to hardware we need or how the licensing looks for what we probably need.
I have more weight when it comes to things like the ERP, email, file storage and other background software because that’s stuff we actually get into the weeds with it versus leave it up to the department SME or third party VAR.
matt95110@reddit
Depends on the company. In my current one I am one of 30 admins so I can’t really do anything. In my previous company I drove the company to a screeching halt when I quit without notice and they had no backup plans.
stuffyoushould@reddit (OP)
Do you enjoy being one of 30 or you prefer to be the destroying kind?
matt95110@reddit
As one of 30 no one is ever on my case. I never get calls after hours or on weekends.
Excellent_Milk_3110@reddit
Final verdict to be honest.
stuffyoushould@reddit (OP)
Good to be in power.
MNmetalhead@reddit
Nice try sales rep!
stuffyoushould@reddit (OP)
Not a sales rep or anything to do with sales. Wish I knew about sales.
Bodycount9@reddit
Some sysadmins weigh a ton. They need to do more walking at lunch.
TrippTrappTrinn@reddit
100k users. Pretty much no input to software not related to running IT. More or less limited to questions about the ability to integrate with our infrastructure, which is mostly handled (competently) at the IT management level.
VA_Network_Nerd@reddit
The answer depends entirely on the sophistication and maturity of the employer's environment.
The usual answer though, is "none".
Sysadmins need to know the product landscape for the tools and services under their direct decision-making control.
Backup solutions. Security solutions. Authentication solutions. Etc.
The business needs to employ application-owners who are part of the business unit to understand the landscape for the software tools they intend to use to power the business itself.
The ERM, CRM and even HR tool decisions are made by the business. In a healthy environment, IT is a component of the decision-making process.
In an unhealthy, or immature environment, IT is an afterthought to the decision.
It's not for IT to tell the business which ERM or CRM or HR tool is better than the other.
But it is IT's contribution to the decision to speak up and mention that product "A" requires IBM DB2 exclusively, and you do not currently have that product licensed in-house, and do not have any DBAs on staff with experience using that database engine.
It is also important for IT to speak up and notice that page 18 of the installation guide requires the disabling or removal of key security features or agents from the servers as they are "not compatible" with the new software product. That is a red flag, and the business should be forced to accept that risk (or reject it) in a formal manner.
Zerowig@reddit
In larger orgs, this really isn’t a Sysadmin task. I would be annoyed if we bothered Sysadmins for dumb shit like this.
HugeButterfly@reddit
Like others have said, I think it varies greatly. In my current 2k+ employee job now, I have very little say. Apps come from departments and department heads and sysadmins have some say if an app is a security threat or unsupportable. I also have some input when a department is testing between two apps. It's definitely different from my experience with smaller firms where I would be asked to present two or more solutions and give pros and cons of pricing, support, security, etc. and they'd pick one. But even in small firms I've had apps show up out of nowhere and I'd have to do my best to support it. In any environment I think things work best when somebody is essentially on a campaign to constantly remind departments to involve IT in assessing solutions as early as possible. It helps but still doesn't always happen.
Particular-Way8801@reddit
Tipical situation is that they decide, then I get thrown in a meeting with 5 people including three from the vendor that sends me the link of their website as a documentation and I need to have it working for the same day as they are going live!
retornam@reddit
About 1000 tonnes on a good day.
On a more serious note, learn about products, provide the best opinion you can, and then let the executives and managers make their decisions. In my opinion, this is not enough sway on decision making.
GeeGeeMachine@reddit
from my small & medium-sized company experience - if you're the manager/director of your department, you likely attend the meetings with vendors and often negotiate prices according to budget. You give recommendations and firsthand opinions of products to Directors/VPs who ultimately call the shots.
Its probably a bit more of a process where the bottom of the totem pole sysadmins have less of a say for large-sized corporate environments.
stuffyoushould@reddit (OP)
This is typical setup i guess? vendor to manager/director making 99% of the decisions.
Calm-Show-9606@reddit
Depends on company, I had almost total control over software/hardware purchases.
Chungus-Galactic@reddit
I'm sure this varies tremendously by the company. At my org I have little say in SaaS apps that are specific to our industry, but anything that gets installed on endpoints or related to the network is totally up to me.
VA6DAH@reddit
It's ultimately my CIOs decision but I can provide input on the market and recommend who we do Proof of Concepts with.
Do I get everything I want? No, but I understand why.
Org of 350 here.
stuffyoushould@reddit (OP)
Thanks for that info, good to know that they take input from every expert in the org.
jakgal04@reddit
Sysadmin is kind of a catchall term in this industry. You could report directly to the CTO/CIO and be responsible for pretty much every decision, or you can be one of many bottom feeders. It just depends on how your organization works.
WiskeyUniformTango@reddit
Really depends on the org.
stuffyoushould@reddit (OP)
true, in a small org settings budgets are dynamic so they can move quicker IMO.
cultvignette@reddit
Being proactive is encouraged.
I feel there's a direct relationship between how much money is saved in being proactive and how much weight I feel I have.
stuffyoushould@reddit (OP)
excellent progressive thinking to be proactive instead of reactive.
overkillsd@reddit
Usually it's just our job to advise, but whatever SaaS vendor the CEO saw an ad for on Facebook will get more weight given to them than to us for some reason.
bitslammer@reddit
How tech gets introduced varies wildly across companies and industries. How large and how mature an org are big factors in this.
I've worked largely in larger enterprise orgs where a business unit will have a need that they bring to IT and IT will look at the current environment as well as near term plans and work with that business unit to find a solution that both meets their needs as well as fits into the larger IT strategy.
In any case these decisions often fall to an architecture group more than they would a sysadmin in orgs that have that structure.
Formal-Run-8099@reddit
Typically, the higher ups and architects make the decisions, sysadmins either install and maintain, or just maintain the infrastructure it sits on.