Hi!

My name's Owen and I know next to nothing about e-bikes, but I'm trying to find a way to help someone on the other side of the country from me.

Yesterday, I was scrolling facebook and saw somebody post about their e-bike in an adult autism support group lamenting the fact that their e-bike is busted and that they're living in a rural area and are now functionally stuck. Again, it's someone who's already going through it so I feel for him. I got to chatting with the gentleman and he informed me that the brakes weren't functioning and that the brake fluid doesn't stay in the cables and leaks all over the brake discs. Is this something catastrophic? Could this reasonably be repaired? Again, I know nothing I just wanna help folks.

I'm not really sure if there's anything we can do to help this guy? What would you do if you were in this guy's shoes? Do you guys know anything about sourcing a reputable e-bike repairman remotely? Bonus points if you have e-bike repairman recs in washington state?