So, when you sign up for the app, it asks for your birthdate, right? And this service is for folks 65 and up. But here's the kicker: you can't just type in your birthdate. The app makes you use this pop-up calendar, and to get to your actual birthdate, you have to click back day by day for at least 65 years. That's like, over 23,725 clicks just to put in your birthday!

I even called customer support, and it took me more than 15 minutes to convince the person on the other end that I just needed help setting up the app. She kept asking for my address and the address of where I was going, even though I was just trying to get the app running, not book a trip.

Honestly, I think I'll just drive or grab an Uber instead.

You can get the app on the Android Play Store by searching Plano Rides by Via. Good luck.