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GM's Scott Miller on why he thinks he can make a better car OS than Google or Apple despite having never made a useable OS previously or working for anyone that has.

Posted by the_lamou@reddit | cars | View on Reddit | 11 comments

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View on Reddit #769719

nate390@reddit

>“I don’t think anybody would tell you that projection experience is fantastic,” Miller told me. “Right now, it’s convenient, it’s good, and compared to where we’ve been in the past, it’s been really good.” On the whole I actually agree with this statement. CarPlay and Android Auto have been popular mostly because car manufacturers have so far proven consistently and across the board that they don't have a clue about how to build a decent infotainment user experience. I'm not advocating for not offering CarPlay or Android Auto, but I don't think that the existence of them means car manufacturers shouldn't do better.
View on Reddit #767961

saintmsent@reddit

I disagree with the first part of his statement though. Many people, including myself, consider CarPlay/Android Auto fantastic. And besides, it's not really a projection experience anyway, considering how the apps are made So far, cars that have good infotainment systems without CarPlay (Rivian, Tesla) haven't given me a reason to watch a review and say "yes, I want that". The only cool thing IMO is route and charge planning for EVs, the rest is either a gimmick (games on a Tesla) or worse (car controls on the screen)
View on Reddit #768763

nate390@reddit

In contrast, I wouldn't say I've ever found the CarPlay experience to be "fantastic". It's *fine*, sure, but it isn't what I would call *great*. My biggest gripe with it is that basically forces you to deal with two separate worlds that feel like they are separated by a chasm, the one inside CarPlay and the one outside of it. CarPlay takes up a fixed amount of room on the display and currently isn't aware of anything car-specific (climate, settings etc, although I'm aware Apple have announced some future changes for CarPlay in this regard). It isn't really aware of whether it should be dark mode or light mode based on the outside light levels, it doesn't know or care about any favourite locations I've saved in the navigation, it basically has only two media modes (CarPlay is playing media vs the car radio is playing) and no awareness of *what is playing* beyond that, it doesn't know whether or not I've got traffic announcements enabled on the radio (and often goofs when one kicks in) and there's a massive difference in how responsive it is based on whether it's plugged in by USB or whether it's using Wireless CarPlay. If I'm driving along a country road and the lane guidance is being a bit aggressive, I need to leave CarPlay to turn it off, and then go back to CarPlay afterwards. I now have two sets of notification settings (i.e. what to do if I get a message), one inside CarPlay and one outside of it for when it's connected via Bluetooth and *not* using CarPlay. The voice control button on the steering wheel now becomes dual-personality, a short press for Siri, a long press for the car voice control, another mental overhead that I have to think about and basically no overlap between the functionality of either. As a result, I just generally don't bother using it anymore. The standard iPod functionality actually works better for what I want it to do (basically just to play Apple Music) and has considerably less context switching. To me "projection" really is an accurate term of what it is, it's projecting a window of your phone onto your car's display and basically doing the absolute minimum necessary beyond that.
View on Reddit #769329

LewdDarling@reddit

Are they taking steps to do better is the question. If you don't pay Google/Apple level salaries then you're not going to get Google/Apple level software developers. I haven't heard any buzz about GM expanding their software team, but I might be wrong.
View on Reddit #768151

DatabaseFar2782@reddit

To be fair, GMs infotainment 3 was a pretty good and logical system.
View on Reddit #769124

Chi-Guy86@reddit

Conspicuously absent from the article was a discussion of the real reason behind this, which is locking you into their system so they can charge bullshit subscription fees for desirable features
View on Reddit #768327

digistil@reddit

This should be the top comment.
View on Reddit #769032

mrreiner@reddit

So what prevents GM from building that amazing car OS while simultaneously having the option for people to launch Carplay? If they're as confident as they claim they are people would simply choose GM's OS and not Carplay. Right? Why the need to take that choice away from users?
View on Reddit #768041

Chi-Guy86@reddit

They want to lock people into their UI so they can charge subscription fees for certain features
View on Reddit #768287

peakdecline@reddit

The title you went with isn't the article title. Nor does it make sense given that GM's system is built on Google's Android Automotive. This isn't me supporting removing CarPlay and Android Auto support.
View on Reddit #767828