Everyone is telling me to change my field (IT) and learn a trade.
Posted by ybicurious@reddit | sysadmin | View on Reddit | 369 comments
Most of friends are doing trades or other jobs and making way more money than I am. I just have a help desk role and since it's my firstt ever role in IT, I'm being paid very less (under $40k CAD). While my peers are earning 6 figures already.
They are all suggesting me to leave IT and start leadning a trade and I'd make food money within a year. I feel like I've invested a lot of time, money and efffort in IT. I graduated with a 2 year diploma 3-4 years ago and it took me several years to finally land a role in IT and it's service desk low wage role. I'm not enjoying it much but I love tech in general.
I studied IT 'cause I like it and not really for the money. But, I definitely want to make good money and possibly same as my peers. They are making me feel bad about my decision of sticking with IT even when I didn't find a role easily and when I did it's paid so low.
I don't feel like starting over again. I'm already 30+. I can't start over as I also have to start a family soon. I have yet to find a partner and need to invest time in that too. I don't think I'm made for trades. I have dust allergies and don't like physical work that much but I do want to make good money and want to do the improve my skills in IT for that but everything is so uncertain right now that I don't know if it's worth sticking around anymore. I don't know which jobs will still exist after AI eliminates some and whether they'll be paid good or not.
I like Tech, learning about new technology, playing around with computers, lesrning about the hardware, I like Data and data analysis. I also like creating things so that made me interested in software development too but I don't knownmuch coding and I don't know if it's worth learning now after AI.
Dull_Delay_8270@reddit
Done IT for 30+ years now. Started off as a programmer, internal support, IT technician in education, service desk engineer and now IT manager.
I started off on an absolute pittance (£10k - UK wages in 1996). Slowly increased in wages. I've made a couple of career missteps - I went back to temping for a while.
I'm the same as you - I got into it because I love IT. On the plus side - there's always something new to learn - on the downside, again, there's always something new to learn.
I agree that AI is a concern - it's often talked about the community. The job market will change - but remember we had change when computers where first being introduced and the dot-com bubble changed the landscape too. I'm not sure where the road will lead tbh.
I remember in the 2000s people saying the IT job market was oversaturated with too many people working in IT. Some people left the profession entirely, which meant more chance for the people applying for IT jobs who were still in IT.
As your changing profession - that's up to you. I know several people people who previously worked in IT that are now labourers, paramedics (really) and firefighters (really) and one person who runs a flower shop!
ybicurious@reddit (OP)
Thanks
BrainWaveCC@reddit
With the same amount of work history?
What's their idea of "good money within a year" ?!?
ybicurious@reddit (OP)
Good money for me right now is at least 100k. I'm making half of that while people in trades are making above $120k
metalder420@reddit
OP what state do you live in?
ybicurious@reddit (OP)
British Columbia Canada
vistathes@reddit
They're likely doing overtime, and working substantially more than 40hrs a week.
Overtime it will become unsustainable. Tortuous and the Hare, just a matter of who will break first.
Either one will require continuous education to some extent. I'd say IT has the edge of not leaving you so physically exhausted you can stand a bit better to learn on your own time.
Can I ask what certifications you have and what your 2year diploma/associates is in as well? Also how long you've worked it IT.
ybicurious@reddit (OP)
I didn't do any certifications on my own my my associates had courses equivalent to A+ and networking+. It also had some business analyst/data analyst focused course and few programming courses. I couldn't find a job in IT with that diploma..I went back to school to continue education and try internship. After 100s of applications I got my first internship which turned into temporar contract role. That's why I asked here if I should ofntinue working and learning on my own or back to school to continue study but going back is harder. I can't fully stop working and eben working part time wouldn't pay my bills. Also, it's gonna be at lesst 2 more yesrs to graduate. If I couldn't find a job after 2 year diploma. I doubt another 2 years would make any difference. But, the real experience will help which I'm gaining now.
BrainWaveCC@reddit
Okay, but are you comparing the same amount of time worked? Like can they guarantee you that if you switched to the same work they are doing now, that in early 2028, you'd be at $100K ?
ybicurious@reddit (OP)
'Cause they eventually wanna start their own business and one guy has already started and taking project on weekends. So, there's a possibility of high eaening but I find it hard to start from zero sfter investing so much money and time in IT and I don't really like construction/trade jobs 'cause I'm not physically strong/tall/big and I have dust allergies.
BrainWaveCC@reddit
How does that answer the question I asked?
BoringOrange678@reddit
Might be you’re just working for a shit company. As tech support 1 or 2 wages will be lower because a lot of that is offshored. Keep an eye on available jobs that pay better. If you see one apply. This of course is all area cost of living depending on where you live.
ybicurious@reddit (OP)
I live in Canada and current job is temp role with Govt. Of Canada. Didn't expect Govt canada to pay sh*t, and to have a old filthy building and boring co-workers.
BoringOrange678@reddit
Well at least you’re saving in healthcare. In the us that would be yanked out of you salary and god forbid you have serious medical needs the they won’t cover.
As for the shit building that’s pretty typical of governments.
aythekay@reddit
I don't know anyone making that amount of money 1yr into the trades. They're lying.
I do know electricians, HVAC, and Plumbers making that kind of money with 5 YOE and who finished their apprenterships.
I've also met guys who have familly connections and got into union gigs early.
But all of these thinhs require time or someone who'll set you up. Nepotism isn't just in the arts, it's everywhere.
If your friends are claiming this, tell them to find you a job or hire you on, or else it's just BS.
On your end, are you salaried or do you work for a consultancy where you can work overtime?
_3470@reddit
consider that the trades are more physically demanding. sure you get paid less than them, but you get to sit at home or in an air conditioned office from 9am to 5pm. i have buddies in trades and they're getting up at the crack of dawn to work outdoors rain or shine.
cpz_77@reddit
If you chose it because you love tech then id suggest stick with it because that passion IMO is one of the things that will really help you to be successful long term in this field.
Couple things. One, understand that those in physical labor jobs may not be able to do what they’re doing, at least not comfortably , when they start to get into their 40s and 50s. Maybe they can but maybe they can’t. There’s also often usually a fair amount of danger that comes with those jobs (again, depending a lot of course exactly on what it is, I’m using generalizations here) and higher likelihood for injury, which can also lead to a “not able to work” situation.
So just keep those things in mind when you compare the salaries your peers make right off the bat to what you’re making - there’s a reason those jobs pay well immediately. Because tbh many people can’t end up doing them forever. But don’t get me wrong - that doesn’t mean people can’t be successful in those fields. They absolutely can be. Just have to keep everything in perspective, don’t forget there’s many other factors to picking a career than just pay.
IT, even with all its downsides - usually a thankless job, long hours are common, at least some night/weekend work generally has to be accepted , people only notice you when something breaks, execs think it’s a “cost center”, many developers think of you as a mini/less capable version of themselves - can still have a lot of upsides too , especially if you genuinely enjoy it. It’s a job that you can physically do well into your 50s, 60s and even further if you wanted to, with little chance for on the job injury that would debilitate you (it’s not impossible especially when working with equipment in data centers, but it’s much less likely than in some manual labor jobs)… it can pay very well when you get to more senior positions, it can be mostly or fully remote, it can often have flexible work hours adjusted to your schedule (depending on your place and manager of course), and it’s far less likely than software developer jobs to be replaced by AI at least in the very near future (tbh I think the need for skilled developers will come back around anyway because I think this AI bubble will pop before long but that’s a whole separate conversation…).
Second thing is , you need to look for opportunities to expand your horizons within IT. The more of those you find/create for yourself and take advantage of, the faster inside track you’ll have to opening up opportunities for advancement. Like get involved in any project you can if it involves more complex systems work…ask questions of your more senior colleagues and try to learn from them.
Follow up on root cause of issues - find out the “why”, don’t just be happy that you can close the ticket because the issue is fixed. Learn how the systems you manage work - don’t just be content to know that they do work. Take notes….turn your notes into your own personal KB (obviously format it in whatever way works best for you) so you don’t waste time solving the same problem twice. Solve it once, record the details that matter and refer back to it the next time that issue pops up.
Try to hone your attention to detail…it’s such a critical skill in our field and it’s one that so many people struggle with. Just paying attention to all aspects of a situation…details in error messages…log entries that may be relevant to the problem at hand even if they don’t have the word “error” or “warning” in them…etc. The devil is in the details. Always. Going back to my earlier point about taking notes, those notes will help you keep the key details about stuff straight.
Anyway I’m sure theres lots of different advice you’ll get but the above is what worked pretty well for me.
ybicurious@reddit (OP)
Thank you for a great thorough answer.
whitemice@reddit
Listen to them, do not invest in an IT career.
ybicurious@reddit (OP)
I've already invested several years & thousands of dollars.
whitemice@reddit
I've invested 30+ years! And I think starting on that track today is a terrible idea.
Regular-Version-5243@reddit
Ex-Tradesman of 15 years here. My back and body would disagree with that sentiment. Glad I made the swap. $28/hr + full benefits for Helpdesk, that’s probably a unicorn situation but I digress. 6 months in and I’m looking at changing teams to Networking or Infrastructure. It’s all about how you work the job my guy. Do things other folks aren’t, or won’t. Build stuff for your team that makes the job easier. Hell, 90% of my role can (and is) troubleshot with Claude Code, so if you can’t do any of those other things at least automate most your job lol.
ybicurious@reddit (OP)
Thanks for the hope.
vNerdNeck@reddit
If you're still in help desk after 4 years .. hate to say but the chances of you making it to six figures anytime soon isn't hopeful.
You should already have progressed by this point. I would bet you aren't putting enough training in on your own time / etc or you just don't have a knack for tech like you think.. gonna guess that you didn't grow up nerd and choose this field later on but dont spend your free time learning that 201/301/401 level.
Also.. Over 30 and still in help desk... Hate to be that prick... But without a lot of work and networking on your part.. you aren't going much higher.
Not saying to switch to trades, doesn't sound like that is something you can handle. Just being that asshole thats calling out the obvious and making sure you set expectations accordingly / life plan / etc.
ybicurious@reddit (OP)
I just started help desk less than a year ago. I grew up a nerd, that's why I chose IT..
TacodWheel@reddit
Ask them about the trades when they are in their 40s and 50s with blown out joints and back pain.
ybicurious@reddit (OP)
If you work in IT, do you feel it's better for the body? I know some people also have issues 'cause of a desk job.
GlacierSourCreamCorn@reddit
Just because they have "issues" doesn't mean they're aging at an accelerated rate.
That's what I think is the difference between a desk job and many trades. Most trades are just more physically demanding and break down the body faster than a desk job. You simply age faster.
Compare most trade workers to most desk jockies @ age 50. Who looks younger?
ybicurious@reddit (OP)
Paul Rudd
JustFrogot@reddit
I have a sit stand and its amazing how few people ever stand up.
ybicurious@reddit (OP)
Yeah, my coworkers are so lazy. They never stand and they also look for a seat in train while heading home. After sitting whole day.
PrincipleExciting457@reddit
Let’s put it this way. I have friends in trades that make about as much as me. They’re tired. They travel for work. They work 8-16 hour days in the sun, rain, snow. It doesn’t matter.
I sit at home in my underwear. I can put in 8 hours if I want, but there are days where I’m legit doing maybe 4-6 hours of actual work.
Sure, they made more money than me faster. But not I make as much with like 1/3 of the actual effort. I also don’t spend money on gas and tools. I don’t even have to leave my house.
ybicurious@reddit (OP)
So there's a light at the end of the tunnel and the tunnel isn't that long?
PrincipleExciting457@reddit
It’s as long as you make it. I hit a remote 6 figure job in about 5 years. 1 year help desk, 1 year desktop tech. 2 years sys admin, then cloud stuff since.
I know some people who have worked longer than me that are still level 1 and 2.
Learn a lot, job hop, and just be dedicated. I studied my ass off and also got really lucky that I interview well and had a mentor for my time as an admin. I also only have a two year degree, so it’s possible.
ybicurious@reddit (OP)
Thanks
ybicurious@reddit (OP)
If you sacrificed your social life, fo you have friends a partner now? I feel like I missed out the opportunities to have them and now I'm gonna die alone and single. It's essier to make friends when you're young and in school.
PrincipleExciting457@reddit
I still have friends and a partner. I lost a few along the way, but that’s just growing up. Honestly, most of my friends are from high school and a few I met at the gym. I found my partner in my 30s after the grind was done.
sadmep@reddit
You can mitigate against a sedentary lifestyle with exercise, there's no simple/easy fix for when you've worked so hard physically that you've ruined your body.
ybicurious@reddit (OP)
That's right.
ExpensivePoint3972@reddit
Tradework isn't all just backbreaking labor, that's what laborer jobs are, or first years.. You can also mitigate health risks by staying in shape, lifting, sleeping well, eating right, not drinking and doing blow on the weekends.
REO_Jerkwagon@reddit
I've done a lot of trade work on the side, and have done IT as a main job for 30+ years, so I've had some experience on both sides.
Trades *WILL* kill your body. IT *CAN* kill your body. A standing desk, and frequently getting up and visiting your users in person will go a long way to keeping your body happy as IT folk. I also like having one of those balance board things. I won a Fluidstance board in a raffle, and love the damn thing, though I can totally see someone seeing the price and thinking F that.
As you get older though, it doesn't matter what your career is, shit's gonna hurt. Getting up on a ladder to fix an access point is something I bribe my younger colleages to do anymore. Rather, dragging the ladder TO the access point is the hard part. 😃
AFlyingGideon@reddit
That's a different risk. I prefer to walk the data center, glaring at the devices and daring them to defy me.
REO_Jerkwagon@reddit
Fair. I support a pretty cool manufacturing plant at the moment, so about 50% of my job ends up involving fixing weird problems with some extremely cool but old robot systems.
I rarely walk the cube farm because yeah, that's where the users that give users a bad reputation live.
WWGHIAFTC@reddit
A desk job can do as much damage as a trade job.
BUT!!!!
With a desk job you have opportunities to mitigate this risk and take control of the situation. You don't get that freedom in trades.
Old-Flight8617@reddit
And we get A/C.
WWGHIAFTC@reddit
And pizza and donuts. I'm in!
AFlyingGideon@reddit
Alas, those at among the risk factors for either type of job.
WWGHIAFTC@reddit
perspective sucks... damn
cwk9@reddit
You need to stay active if you're at a desk all day. Form good habits early and you won't regret it. The big advantage is if you're injured you can take it easy until fully recovered. With a trades a lot of people get them selves in trouble when you're body is messed up but you got bills to pay.
craigmontHunter@reddit
I started in the field, then moved to office positions in IT. You see the guys in their mid-late 40s with destroyed knees and shoulders from carrying and climbing ladders, all the other plant jobs, and realize that it’s a hard job. I’m painfully aware of the impact of sitting all day, but it is easier to stretch and not sit on my own time, and relax if required, compared to being a trade or in the field where you stop moving you stop getting paid. I loved the field, but I’d rather spend my free time outside doing what I want , then spend it inside because I’m in too much pain to move.
Bradddtheimpaler@reddit
Also, if they’re making good money in the trades, that means lots of overtime.
Sure, in an emergency it’s possible I’m working crazy hours. I’m not an emergency, I’m not even hitting 40 if you count the chores I’m getting done while I’m working from home.
I know lots of tech jobs are gonna be demanding overtime, I’ve had a couple of them, but plenty don’t. Plenty let you work from home even. You’re not gonna find that in the trades.
There’s tradeoffs, especially in the early career, but I’m in my 40’s now, and very happy I didnt give up. Couple years of experience, few certs, world might look pretty different to you. I’d say it’s worth a shot.
ybicurious@reddit (OP)
Thanks for the hope.
Dookie_boy@reddit
Just go to a gym after work. Desk job is easier to fix.
TacodWheel@reddit
Desk jobs will still kill you, just much slower than other trades. 😛
Ol_JanxSpirit@reddit
As the great man said, "Life'll kill ya."
Last-Appointment6577@reddit
let's just say that my developing carpel tunnel at is far better than my fathers spinal fusion when he was my age. That's the tradesmen vs deskjob tradeoff.
omgitsdot@reddit
Those people need to go to the gym or for a walk then.
chron67@reddit
There are downsides to any job. IT tends to be more sedentary which carries significant long term health risks if you do not actively mitigate it. Eat right, work out, stay active, and you can protect from those.
I think the more relevant question is A: do you enjoy what you are doing? And B: do you feel like you want to keep adapting to the constantly changing field of IT between the adoption of AI and other shiny things?
If you aren't happy or don't want to have to constantly learn to keep up, then consider changing.
Mclarenf1905@reddit
Honestly not really, if your job offers flexible there are things you can do to offset it though like getting up to stretch frequently, using a standing desk, sitting with good posture and typing in an ergonomic position. Also doing a bit to keep up with your physical health outside of work rather than plopping on the couch or back in front of the computer immediately after work every day.
It all sounds easy enough on paper but man it can be tough to stay persistent with it day over day month over month year over year, especially as work stress adds up and mental exhaustion from the day it can be really hard mental battle.
I can't really speak for trade jobs or how rough they are on your body because I've never worked in one but I assume the main trade off is your physical tired but maybe less mentally drained when you get off work, possibly less mental stress too? It's a spectrum though, and there are IT jobs even that skew towards more physical labor than your standard desk job like working on IT infrastructure or IT support in an office where you at least need to move around to help people at a physical location or run cables every now and again.
But at the end of the day every job is a tradeoff of somekind, fact of the matter is you are always giving some portion of your body, mind, and time in exchange for money
ModernDayWitcher@reddit
You need to maintain a healthy and active lifestyle no matter what. I’m only 30, been in IT for 10 years as of this year and I’ve been active the entire time and I’m in great shape, especially compared to co workers around my age. I picked up a standing desk around 3-4 years ago to help with posture too
Conscious-Arm-6298@reddit
nothing that you cannot fix running or going gym tbh
F1forPotato@reddit
I was a farrier (horse shoer) prior to moving into IT. I've never had back pain until I started working this sedentary job. Not to say there aren't upsides, and not to say that trades are all great on your body, but sitting in a chair all day ain't all sunshine and roses either. It's a bit of a blanket statement to say that people in trades will have lifelong injuries in their 40s and 50s as not all blue collar jobs are as dangerous or hard on the body as each other.
jmeador42@reddit
You must not have been a farrier for long. Every farrier I know moves like Gumby.
F1forPotato@reddit
I shod full time for 5 years and still do it part time. IDK what to tell ya. I agree most of them end up with bad backs, but anecdotal evidence is just that. I also know a couple guys shoeing well into their 60s and doing just fine. I know another guy who was shoeing into his 70s just for the love of the game and he isn't all beat up either. Not everyone's situation is the same.
random_si_driver@reddit
That and he was probably young when he started and stopped. Less time for those nagging injuries to pile up or take effect.
meastd_0@reddit
Adding to this...
Working remote, if it's an option is an absolute life changer for the better as well. Unlikely In trades.
Extreme hot/cold... You're inside.
Every job I've had has been very flexible hours. Much more likely in IT over trades. Huge for family life.
So many things that make life simpler, more enjoyable and easier from the IT side imo.
Career growth is on you. Embrace change and new technology, volunteer when no one else does, be a good employee. You'll do fine salary wise if you do.
beyd1@reddit
They don't call the HVAC guy because the AC is working.
They don't call the plow operator because the roads are clear.
They don't call the plumber because poop hasn't started overflowing.
VernapatorCur@reddit
Working in trades is part of what caused my BiL's first marriage to end. It's also what gave him the time to make his second marriage work, and what's going to kill his joints.
dasunsrule32@reddit
I went from construction from 18 to IT in my mid-20's. Working construction for 7 years tore me up, back, neck, fractured wrist, multiple nagging injuries, etc.
I wouldn't want to work construction in my 40's, but if I had to I would. Construction pays better than it did when I was doing it, but you also pay for it in other ways.
RightEejit@reddit
Yeah I was gonna say I’d sacrifice a good chunk of income for working from home in my comfy chair on cold, rainy winter days.
The money is good for trades because it’s hard work and there’s risk.
WholeBet2788@reddit
You think OP will work in IT in 20 years? Get real.
I work in IT 10+ years in 5 companies and amount of people i met who were over 50 and were qualified to work in IT (not talking about managers and other people roles) could be counted on single hand.
The IT is extremely demanding (not talking about these "not doing anything" IT jobs in corpo). I cant imagine ill be able to do IT in current tempo for another 20 years. If Ai will be improving with current tempo the jobs will change so much focusing on managing agents and be able to do context switching like human cpu, there is no way people in their 50s will be able to hold on.
But that just my opinion of course.
vex0x529@reddit
Sitting all day is not good for your body either. Both jobs are safe if you take care of yourself.
Cutoffjeanshortz37@reddit
My brother is a concrete finisher. I'm an IT Manager. I make more than him, or the same if he works 80hr a week. He's got back pain and Dr said he will for sure end up with arthritis in his back. I work 37.5hr weeks from home.
BladePrice@reddit
There’s a hell of a lot more trades than just roof work. I don’t know a single mechanic (I am a mechanic) that would say being a mechanic ruined their body.
thanatossassin@reddit
This. If you're able to go up the ladder and stay on a promotion path, stick it out with manual labor until you're a foreman or supervisor. But also understand that not many people get that opportunity and you will be getting surgeries and working through pain to pay the bills.
matt95110@reddit
It’s okay, nothing like adding a pain killer addiction into the mix.
TaliesinWI@reddit
And then watch their surprised Pikachu face when the standard plan B of "open a business" doesn't work because their area doesn't need yet another contractor.
cheeseburgermachine@reddit
I got that even in IT industry 🤣 from sitting all day. But for real i was hard on my body for most my 20s working in warehouses
Stunning-Stressin@reddit
Get into healthcare telecom
ybicurious@reddit (OP)
Elaborate Not healthcare IT? But telecom?
GelatinousSalsa@reddit
Do you have the ability to take extra certifications in any direction at your current company? I.e networking, cloud, ops, programming, etc
ybicurious@reddit (OP)
I don't think my company would pay unless they can't find someone who akready has thoser certs + exp
kadusus@reddit
IT Pro of 20 years that started similar to you.
First, know your amount. You need to know how much would make you comfortable with your goals and ambitions.
Second, follow the trends. AI is pushing data center and training of the models, and the money right now is pretty good. At the end of the day, you want to find a discipline to anchor in that will help drive skill development. For example, virtualization and cloud administration will give you access to skills in scripting, DevOps, and security.
Third, be a jack of all trades. The anchor skill will help you focus your path, but having a decent amount of knowledge of other disciplines will allow you to pivot quickly.
Finally, have a home lab where you can practice these things. Nothing fancy. Just a small environment that you can learn to break and fix.
ybicurious@reddit (OP)
Thank you
Altruistic-Map5605@reddit
IT is a trade.
ybicurious@reddit (OP)
How does one increase their pay in IT after starting in help desk? Some of my co worker have been at help desk for 7-8 years.
SudoDarkKnight@reddit
People who have been at help desk for 8 years are there because they really just want to do that job, or have no motivation to do anything else.
If you want to get out of help desk, and you have the skills and experience, you should be able to move on after 1-2 years (2 years of XP helps A LOT with any other applications).
Making under 40k a year in Canada for help desk (I am in Canada too and do Tier 1 work) is really low. You may just have to suffer through as you get your time in - but you should be looking at local governments and union positions (schools, DND, etc).
ybicurious@reddit (OP)
This is actually a role with federal gov.
SudoDarkKnight@reddit
That's kinda fucked up lol. Where abouts in Canada is paying that low?
VernapatorCur@reddit
Those people wasted their time, unless that's where they want to be. Get a position at an MSP. Get a few years under your belt there doing a bit of everything. Work your way up to Tier 2/3 while there, bonus points if it's the kind of place that uses titles like System Admin or Engineer. Use that time to decide what role you want to move into and get some certs/training specific to it. Then start applying for those roles (in my case I aimed one level above what I felt qualified for, and actually landed one of them).
ybicurious@reddit (OP)
Great Thanks for the inspiration.
dmsmikhail@reddit
That's their problem. People that want to grow in IT always grow. People that just want to collect a check don't.
ybicurious@reddit (OP)
Thanks for the inspiration. You're right
ears921@reddit
Find out if there is an open position past your department and be ready to learn. Accept that you won’t know everything but willing to learn and do anything for the first few years and keep it pushing. I felt like you for a while, but I’m at low 6 figures and my body won’t age like the rest of my friends, god willing. Your next step would be field work or something that leads into anything to do with network support. See if there are MSP’s. They can’t be paying less than you already make (correct me if I’m wrong). You’ll be hella busy but the experience you learn in 1 year at an MSP is most Tech Guys careers, respectfully. From there you can find out what sector of tech you fit in and enjoy doing. Reach out if you’d like to know more.
ybicurious@reddit (OP)
Thank you
MathmoKiwi@reddit
Read this:
https://www.reddit.com/r/ITCareerQuestions/wiki/getout/
ybicurious@reddit (OP)
Thanks
Yupsec@reddit
Fun fact, this happens in other trades as well. A large majority of welders are still paid hourly and making under $25/hr. BUT that trade, depending on your specialty, can make over $150k a year salary. Same thing in IT, you just have to rise above, and it won't stop if you want to continue progressing your career.
I worked in a Help Desk for one year and some change, decided I wanted to be a Linux Engineer, so I studied. Became a Linux Admin, a few years later finally reached my goal and became a Linux Engineer. Since then I've pivoted into Kunernetes/DevOps/SRE.
You want to identify what you want to do, what you find interesting and won't hate doing for days at a time. It narrows your scope. Once you get that next role start thinking about what you REALLY enjoy doing in that role and figure out how you can specialize in it. Narrow your scope. Rinse, repeat.
ybicurious@reddit (OP)
Thaank you
Rich-Parfait-6439@reddit
I've been in IT for 20 years now. I started out at $13.10\hour as Helpdesk I, and now I'm up over $50.00\hour (Salaried). I always strive to learn everything I can and improve myself. I've worked myself from Helpdesk I to II, to III, up to Junior Network Engineer, Senior Network Engineer, AVP, and now VP. I have even dabbled in IT Security. It doesn't happen overnight, but hard work and great people skills help! Sometimes you will hit a growth max at a company, and sadly, IT is one field you have to bounce around every so often. I generally lasted 4-5 years before hitting the ceiling and moving on to improve myself. Anytime I moved, it was always a step up, not a lateral step.
KarmicDeficit@reddit
Only $50/hr as a VP? What country are you in?
Stonewalled9999@reddit
I know I got flamed for this last time but I think its a real disservice to quote a salary exempt as a per hour. 50$ an hour would actually be a lot better than the $105K a person makes as "exempt"
KarmicDeficit@reddit
Depends. I’ve always been salaried and I’ve never been required to work more hours than I’m being paid for.
Stonewalled9999@reddit
are you an exempt employee or not? a VP would typically be an exempt employee.
KarmicDeficit@reddit
Yes. Three different salaried positions, all exempt. Never worked any time beyond my regular hours that wasn’t either paid or given in taken in lieu. Granted the current one doesn’t really count, as I’m union.
StuckinSuFu@reddit
Title creep
Rich-Parfait-6439@reddit
How so? I worked and earned my promotions.
Ill_Marketing_2588@reddit
I’m a regular old IT manager and I get paid more than you. I can’t imagine what a VP should be making but it’s not $50/hr
Rich-Parfait-6439@reddit
I make more than $50/hr
Donut-Farts@reddit
Is that a monarchy or an oligarchy?
Rich-Parfait-6439@reddit
I said in the 50’s not $50 exactly. I’m well into 6 figures. I live in the Midwest where cost-of-living isn’t as bad as east or West Coast.
themaskedewok@reddit
You are underpaid my friend . Might be time to move again. I've been in IT half as long have a lower title and earn more.
Rich-Parfait-6439@reddit
If I lived in Kansas City I would make 2-3 times as much. I have IT friends that work remote for companies in California that bring home 4-5 times bc that’s considered entry level in those states. Cost of living in the Midwest is cheap, so that's why salaries are lower here.
Princess_Fluffypants@reddit
Time, and focus.
It’s a hard one, I’ll agree. But you need to push yourself to keep learning, keep working very hard. Don’t just mindlessly escalate tickets, get aggressive about learning how the systems work and how you can start resolving more of tj on your own. Learn then how and the why you’re doing what you’re doing.
This is going to require a lot of studying in your off time, building home labs, and gunning for relevant certifications.
It’s going to take time. Multiple years, and it will very likely require changing companies completely. There’s no way to shortcut it.
BlockBannington@reddit
Ignore those dinosaurs, they probably either choose to be there or are jot competent enough to grow. I grew out of helpdesk after three years but the people I worked with are still there, four years later. Just put in the effort and make it visible.
ybicurious@reddit (OP)
Thanks
Altruistic-Map5605@reddit
That’s because they are lazy. You need to specialize and move on from your current job. I did 2 years of help desk then applied as a network engineer. Got a 20k pay bump. 2 years later I went for another network engineer job at a bigger place and got another 20k pay bump. I negotiated a few good raises at that job and now I’m looking for another job and a 40K pay bump as a senior network engineer. I learned things along the way asked for projects that were beyond my skill set and learned by doing. I had help along the way and knew when to ask people smarter/more senior than I for advice.
ybicurious@reddit (OP)
Did get networking certs to advance?
Altruistic-Map5605@reddit
No. I got them because the companies I worked for wanted discounts from vendors. Doesn’t mean they don’t help even expired on a resume. Shows you are capable of learning.
thunderbird32@reddit
I did helpdesk for too long in my career, and honestly I actually liked the job more than most seem to. If I could have gotten paid to do that what I'm making now, I probably would have stayed on helpdesk.
Nightcinder@reddit
The helpdesk never truly goes away, just the people you help get more stupid the higher up you go, somehow.
BrainWaveCC@reddit
You need to get past the Help Desk. There are lots of roles within IT to look at: Networking, Cloud, Systems, Cybersecurity, DevOps, etc.
If you camp out at the Help Desk, your income ceiling will be relatively low.
___frostbyte___@reddit
This is the correct answer. Helpdesk lvl 1 should be where you enter, and helpdesk lvl 2 (or desktop support, whatever) shouldn’t be where you exit.
Doublestack00@reddit
Field work is also an option if you're not wanting to be stuck at a desk.
ybicurious@reddit (OP)
Does that entail installing devices and running cables? Etc
Doublestack00@reddit
It can
Siritosan@reddit
I didn't chose field. Field chose me.
devilionzs@reddit
This
itishowitisanditbad@reddit
Genius
How are people supposed to figure that out?
badnamemaker@reddit
Step 1 is to be likable by your coworkers, so unless you are really funny being a sarcastic bastard probably won’t help your chances
Step 2 is to learn the specifics of whatever specialty you want, and possibly get relevant certs. Then find a project that is related to that and start working on it. For me I learned and took over the phone system, and made it to where everyone relied on me. Nobody wants to learn the phone system, so that was my opportunity in
baasje92@reddit
And you like the phone system?
UpperAd5715@reddit
voip specialization is a whole job on its own, plenty of people that don't even want to touch it and get cold sweats looking at a malfunctioning ip phone
smallshinyant@reddit
PBX and VoIP keep getting dumped on me. I don’t mind it, I just don’t know it. I’ve been pestering for training but the damn thing only breaks every couple of years so it’s never seen as a priority until it is.
UpperAd5715@reddit
let it break real good and suddenly you'll get vouchers with training planned for yesterday
baasje92@reddit
I don't like phone systems either, sorry not sorry
badnamemaker@reddit
Yeah it’s cool, with todays cloud phone systems there is a lot of technology involved. APIs that can be utilized for reporting, IVR flows that need to be scripted, meeting room hardware that can run custom applications. Since it all runs on data networks you’ll get really familiar with those concepts. Plus depending on how your org is structured you’ll get a seat at the table with a lot of decision makers in the company, and a lot of them will look to you for guidance (eventually)
lotekjunky@reddit
I was a a router jockey since y2k but fell into Cisco voip in 2012. Did that for 10 years, mastered it... and then they said "we're moving to Teams." Id never programmed anything, only bash and python scripting... I run the entire azure everything now. integrate phone systems, I implement ai IVRs, I automate all of the things, build agents, flows, ci CD and all that jazz. "I'm just the phone guy," (is my favorite joke) but they call me for every project, cuz I can legally do everything now🤘
badnamemaker@reddit
LOL that’s an impressive resume for a phone guy 😂 glad you were able to keep up with the times and flourish! My company was smart enough to label me a sys admin from the start so they have no shame in making me do everything 😅
lotekjunky@reddit
thanks dude 😎
Sab159@reddit
Manage the printers for me and I'll praise you to all management. Please, I don't want to ever heard of them again.
pmormr@reddit
Sardonic > sarcastic. Mock the boat don't rock it. Comedy sucks when you're punching down.
badnamemaker@reddit
Punch deez nuts
mvbighead@reddit
Making career steps is always a bit difficult. The reality is to learn and apply yourself to things beyond your role. Make yourself visible to your boss in ways that show you aren't just a help desk employee. If the opportunity for advancement in your current role seems unlikely because they hire externally for what they need more often than not, starting applying to jobs that you have skills you have trained for.
A decent bit of it is finding a smaller company who can overinflate your title and give you all kinds of responsibility as a jack of all trades, learn learn learn, and then find a bigger and better opportunity. That, or fall into an internship and prove yourself.
Altruistic-Map5605@reddit
Asking on reddit is a start.
Materially_Average@reddit
MSP’s are easy to get into with Help Desk experience. You’ll get exposed to a lot. Then you can more easily decide where to specialize.
kodoku21@reddit
I worked in a help desk role for three years; aside from fixing computers and printers, plus learning a couple of Linux commands. I didn't really pick up any other skills. I worked at various places, with a significant gap in between jobs. I quit my last position due to burnout, as I spent my entire time repairing the exact same things over and over again, and nothing ever changed. It has now been nearly three years, and I want to return to IT—but this time in a better role. However, I’m struggling to decide exactly what to study or which specific role to pursue. (Just so you know, I’m not based in the US or Europe.) What options should I consider, and which direction should I explore? I have ADHD-PI (Predominantly Inattentive type) and I’m an introvert; is there actually a place for me in this field at all?
roflsocks@reddit
Literally when they ask you what comp you’re expecting, tell them a big enough number. Do this every 2ish years until you’re top of band comp.
You have to be willing to aggressively skill up so that you’re worth paying a bunch.
Never take a lateral move, always move up in comp/responsibility both.
When you’re interviewing, look to filter out companies based on comp (and other preferences) asap. Ask for comp ranges with job descriptions very early in the process. Competitive is not a range.
Don’t blindly bulk apply to jobs. Network, reach out to recruiters, get referrals, etc. if you must bulk apply, automate it.
ControlGood8979@reddit
You tell your boss you want a real IT role in your meetings.
serverhorror@reddit
Knowi "just" your domain isn't enough anywhere. I know some truly brilliant people (in IT and other trades) who'll never make good money.
They just don't know how to sell themselves and think being a domain expert is enough.
Skip (2) and (3) and you will never make it.
ZathrasNotTheOne@reddit
unskilled, learn how to to automate, and get a job in a better paying role than helpdesk
Hyperbolic_Mess@reddit
I got a help desk job at a smaller company with a 3 person in house IT team where I was able to take responsibility for things well beyond my pay grade that I then leveraged to get a higher level job elsewhere
ez12a@reddit
Well, depends on what you want to do. It's all about being proactive and not settling. Do you want to get into network engineering? Get to know your network admin/engineers and build a rapport with them. Systems Admin? same deal. Systems Engineering? Same thing. It's all about networking and getting exposure and asking for opportunities to learn.
I would try to get out of Help Desk after 1-2 years before picking up jr. role in any of the above IMO.
Some people enjoy working with end users as help desk. I knew a few people like this. But that honestly doesnt make any money unless you become help desk manager but even that has its limits.
PlaitOnIck@reddit
Move jobs. Learn skills. I doubled my salary in 2 years by learning and job hopping
DiMarcoTheGawd@reddit
How many jobs did you hop between in 2 years?
PlaitOnIck@reddit
2 jobs in 2 years. I quit a service desk job, stayed in the next role for 18 months, then quit for a big raise that more than doubled the service desk salary I was on
DiMarcoTheGawd@reddit
Good job! What position did you hop to? What skills seemed to be the selling point(s) in your interview?
PlaitOnIck@reddit
The best skill I’ve found in all interviews is being proactive. I have several stories of “I found this issue, it hadn’t been fixed due to lack of information/resourcing/planning, I knew what it was and so I fixed it”. I get those stories by just learning as much as I can about everything I come across
Stabbycrabs83@reddit
Your co-workers arent good at what they do is the short answer that you wont like much.
It is about way more than remote support. If you can get the diplomacy part working thats where you start to make bank.
InevitableOk5017@reddit
Ya move to another position or company.
DehydratedButTired@reddit
Move to new jobs every 2-3 years. Get certs and make a small homelab to try stuff. If they won’t promote you, keep applying for the promotion you want.
wesinatl@reddit
First you have to be at a company that has upward mobility or the skills or training to apply to the next position. Are you tier 1? Have you been promoted to tier 2 or maybe you supervise? Then you need to get some skills or certain so you can move to network, security, back desk, office 365 team, etc. also play the political game and find a mentor if it’s a large company
theMightBoop@reddit
Learn new skills. Apply to different roles.
My first two years of IT I had a new job every 6 months because I kept getting better offers. I was making 52K USD by the end of that and that was in 10 years ago money. Then I started changing jobs every 3 years.
The economy isn’t as good now but the theory still stands.
KarmicDeficit@reddit
Four jobs in two years? What areas/positions were you in?
With only six months at each job, were you actually managing to accomplish anything substantial? If so, how?! If not, what made the next employer want you?
I’m just curious because this is so far outside my personal experience. I’ve tended to stay at employers for a long time.
theMightBoop@reddit
Helpdesk. No one wants to hire you when you have experience. Once you get the experience and put it on your resume then everyone wants to hire you. I had recruiters calling me an no one questioned me changing jobs.
PaintDrinkingPete@reddit
It’s been over 20 years since I started on the helpdesk, but at that time what got people ahead and out of that role was essentially being good and efficient at it. Being able to recognize and solve problems quickly and without escalation, for example… most of the folks I knew who were “stuck” in helpdesk for years were those who just kinda showed up to work every day, didn’t close tickets quickly enough and/or had to ask for help with many of them. The folks that got ahead and moved onto higher roles were those able to quickly fix problems and became the ones the former group would come to when they were stumped…those that recognized potential problems before they occurred and were proactive about making improvements to the existing infrastructure.
But, it can also depend a lot on the company you work for and the overall workplace atmosphere.
ButterscotchNo7292@reddit
I'd also add that those who have at least some business sense would do much better. Technical skills in a given in such roles but understanding wider business context and who should/shouldn't be burdened with certain details or why some things should be prioritised over others. Also, always be curious. There are so many people out there who learn( windows admin, intune, [ enter any technology]) and stop learning beyond that. Sometimes it makes sense to be a bit strategic about what to learn: it I'm looking at the market and seeing that there are 2 network engineering jobs and 500 cloud engineering roles,well I don't need to be a genius to figure out what skills are in demand.
Rhythm_Killer@reddit
Be curious, try to take ownership of problems, help with documentation, absorb as much knowledge as you can, befriend the 3rd line and try to help them out with things.
Altruistic_Law_2346@reddit
In this current market it's a pain but so is life. Make it your absolute goal to get out of hell desk, I mean help desk. Communicate to your superiors that your goals are to move UP. Help Desk Tech 2 looks better on a resume than many give credit for.
Actually put the work in also. With formal training with certs or a degree ask about reimbursement on exam fees or tuition reimbursement.
Informally check out r/homelab you don't gotta go nuts, just a spare laptop can take you far. Ask your employer about getting hardware that's being thrown out or sold or whatever if that's what they do. I've gotten plenty of free laptops, desktops and networking gear from multiple jobs.
And importantly when you feel like you've outgrown your job and you're no longer moving up both professionally and technically, move on.
Pablo_Eskobar@reddit
Micro certifications and move jobs continuously
Nightcinder@reddit
Learn. Seriously, show initiative, research, learn, ask questions.
The career helpdesk people have zero drive. Everytime I have to interview a new helpdesk person it’s *awful* because 90% of them are absolutely useless.
Also: LEARN POWERSHELL
The amount of people I have run into who think they don’t need to learn powershell and they can just GUI manage windows server is absolutely far too high.
165423admin@reddit
Learn new skills, don’t wait for your company to teach you.
_3470@reddit
take initiative and see what can be improved at your help desk. if there's a type of ticket that comes in often, think of a way to have it fixed with automation/scripting. I started my career in helpdesk 5 years ago and worked my way up to sysadmin this way.
_3470@reddit
also there's lifers in every job. some people (like your coworker) are happy to stay in their position, whether its help desk or walmart. if you want to get out and move up, you'll have to find ways to show that you're willing to do what it takes
UnexpectedAnomaly@reddit
After you've been in help desk for about 3 years try to get into assistant sys admin position or better yet a pure networking role. Do that for a while until you become a sys admin. Once you're comfortable in that role you can find a position that offers six figures or branch out further and specialize. The trades pay well early because when you get 40 or 50 it's hard on your body and you might not even be able to do it anymore. Bunch of people I went to high school with got into trades early made a ton of money but now they can't bend their knees or have chronic back problems at the ripe old age of 35 and are scrambling to find some other career.
7eregrine@reddit
Switch jobs. Do help desk for 2 years, then find a desktop support role somewhere else. Move into sys admin.
This is the way.
monkeyboy107@reddit
Become a systems administrator or a network administrator and try to get I to DevOps.
DevOps literally had paid me the most out of all the jobs I've had.
I was an infrastructure engineer (sys ad just with a different title) then a developer and now DevOps engineer and that is where the money is at
BBO1007@reddit
I got lucky with the few companies I’ve been at, been able to get decent raises and promotions. That’s not the case for most though. A lot I’ve worked with, and mentored from and to, have kept an eye out and applied for better jobs with bigger pay and responsibilities.
Er3bus13@reddit
If they are helpdesk 7-8 then they suck at it.
Joy2b@reddit
They probably aren’t working on certifications or programming languages.
If you don’t have kids or a partner, you can do one or two per year while still following the local music scene.
MtnCrvr1@reddit
Experience, certifications and networking.. You also need to change jobs every 2-3yrs with an increase to reach reasonable pay
playahate@reddit
By working your ass off putting things together in a lab and networking with peers in the industry.
Build a homelab and also use something like kodekloud. Learn a language such as python or powershell depending on what you're working in. Find events in your city for IT and schmooze.
abstractraj@reddit
Specialize in something. Cybersecurity/firewalls is popular
p47guitars@reddit
Your coworker has been stuck on help desk because either they haven't proved that they've learned any real skills, or they cannot be trusted with high-level stuff.
When I used to be just a PC repair technician, I ended up getting into a lot of municipal government repairs which made my boss more comfortable with giving me interesting work. On top of that, because I could terminate ethernet cabling, I would go on jobs with him test cables, make cables, make terminations, and increase my usefulness. After a while of doing that stuff and learning rudimentary networking, also building a home lab so I could learn how a directory server works... I started getting involved with more on-site stuff. I moved to another business, they were an MSP and a repair shop, proved myself in the shop, did a couple of on-sites, and started building reputation with the business customers to the point where they trusted me more than their technical account manager.
You can't get anywhere in this industry by sitting still. You have to constantly learn new things outside of your primary duty. On top of that you have to be willing to put in the work and after hours effort when bad shit happens. That's how you gain a reputation with your employer and your clients. After some time you'll start being trusted handling business clients, and will move on to really big things, especially if you have the mind and charisma to interact with irate people.
I've been doing this job for about 19 years. I spent the first 8 years of my career doing essentially help desk and desktop repairs. I loved every minute of it, and I always kept learning more things so that I could do more interesting things of value. Now I'm making close to six figures, working as an internal IT department systems engineer and help desk guy. It sucks is still be on help desk, but that's because we're a very small team. But I also handle some of the more technical crazy shit because I have knowledge.
But I've also worked in other roles where I was the acting director of IT, director of managed services, and much more. I just really like the company that I'm with and the people that I work with are pretty fucking cool. So essentially I've shoe horned myself into this, but because I like it.
Again, keep making yourself more valuable by investing in yourself. You don't need an education, you just have to keep improving your skills and proving your skills in front of people who can give your leadership feedback. Also it helps to have some friends on LinkedIn.
inclination64609@reddit
Put a year in at helpdesk, at least. Then apply for jobs at MSPs. They will be the widest amount of field experience you can get. The job will likely suck, it will be stressful, and you may consider quitting weekly-daily. Stick with it as much as you can to absorb the knowledge and experience. While at the MSP, you will get a much better idea of what aspect of IT you like and which you hate. Go for certifications accordingly.
I did the same at a pretty slow pace, but it paid off immensely. I did 6 years help desk (stagnated and was dealing with personal issues). Then I did another 6 years at an MSP and did everything from regular desk side support, to enterprise management, to projects (migrations, endpoint deployments, MDM configuration/deployment, security system installs, AD restructuring, EMR setups, etc…). It was an immense amount of experience quickly in a wide variety of industry verticals.
I had multiple offers from clients to buy out my contract over the years, and mostly used them as leverage for pay raises at the MSP. Eventually I accepted an offer and am now an IT director at a healthcare facility. I make decent money, still just under 100k, but I have amazing flexibility on my hours. I work a majority of the time remote as a primary parent which has been great with my wife’s maternity leave ending. And my company offers lots of continued learning paths for me to continue working on certain and even doing leadership programs to expand my experience beyond just IT.
If there’s one major piece of advice I would give anyone in IT it would be to never pretend like you know something you don’t. If you’re up front that you need time to learn it, and put the effort in to do so, sooooooo many doors will open up.
Alpha_Drew@reddit
Help desk is an entry level IT job, i feel like after about 2 or 3 years you should be prepping yourself to move into system admin, network analyst, cloud architect, database admin, programmer analyst, cybersecurity analyst and the list goes on.
Master-IT-All@reddit
If someone is at HD for 7-8 years they are never leaving HD.
That is one thing about IT, you have to do better than average to move up. Average joes do HD for life.
RemyJe@reddit
Exactly this. It’s been my experience that ironically the people that are best at Help Desk/Tech Support are overqualified for it, and either burn out or move up.
FACEAnthrax@reddit
Start building home labs. Teach yourself far past your pay grade on infrastructure and cloud, research best practices.
Start assisting engineers and project managers, where ever possible, push to be put on projects “to help” even if it’s just comms or passing info back to the service desk for when roll out happens they always need more people on projects. Be the go to for these. But this is dependant on your company too…
Having your face in meetings with higher up staff and actually being helpful puts you in the path to role hop up the chain.
If your SD is more a MSP suggest look to get certs instead and apply elsewhere with your credentials or you will be in SD forever they’re not interested in growing your career.
MelonOfFury@reddit
People skills and the curiosity and willingness to learn will get you far. Help desk is a great place to learn a little bit about everything and figure out what you really enjoy doing. You start specialising and move into a dedicated role that does that work. The more you become a subject matter expert, the more senior you become, or you can translate those skills into a different area and become a bit of a polymath.
Tensoneu@reddit
When projects come up take lead or ownership. Think of ways to always strive and make things better for the environment. Do what you can to learn from Senior admins and maybe even offer help.
While on the side study can go after certs, build something, or start a project to gain experience.
In IT you have to seize the opportunity, very rare someone will come and give it to you because you've done your work. Has to be more than your day to day.
If you've done those things and there's no moving out of help desk. Time to look for a new job/role with the skills you've acquired from above.
MightyDevOps@reddit
They learn new skills in iIT , help desk is starter hell and useless
Ssakaa@reddit
It's useful for filtering people who don't work well with others, who don't follow directions, and lets techs see the actual issues and priorities of real users. There's a whole lot of silo induced blindness that forcing higher level sysadmins to do a week of user facing support a year would seriously clear up. I also feel devs should do the same with customer support for their own software.
What people say they want/need is rarely what you'll find when you dig into what they're actually attempting to accomplish.
Seeing a solid dose of the user side early on also clears up a lot of "noone would be dumb enough to" misconceptions.
MightyDevOps@reddit
Yeah , look up how many of them are in Europe and what's the apply rate , you can't allow yourself to work for min wage or below min wage especially in the UK and get by especially that there are no promotions.
Most positions are grown out of it and when you are racing with hundreds of applicant's its a non viable path and plan.
You want to be senior tops 5 years so you can reach US MIN WAGE levels of salary and maybe start to live your life.
It's entirely non viable.
Altruistic-Map5605@reddit
Another thing to point out is that the more you specialize not only do you make more but often you work less. at least less on the stuff that really drains you like constant client calls for the same BS over and over. I talk more to the helpdesk themselves then the client and when i do talk to a client its someone higher up on the totem pole about broader issues.
MightyDevOps@reddit
Yep , this
Chaucer85@reddit
Help Desk is far from useless and plenty of started there before updkilling and specializing.
MightyDevOps@reddit
Yeah , look up how many of them are in Europe and what's the apply rate , you can't allow yourself to work for min wage or below min wage especially in the UK and get by especially that there are no promotions.
Most positions are grown out of it and when you are racing with hundreds of applicant's its a non viable path and plan.
You want to be senior tops 5 years so you can reach US MIN WAGE levels of salary and maybe start to live your life and then you are already in your 30s with no vacations and a share house for at least 5 years or if you are unlucky a decade.
It's entirely non viable , of course people can get stuck there but then don't be surprised about your living situation.
chron67@reddit
In no specific order: Network (the social kind, not the router/switch kind) as social connections are often more important than your actual skillset when it comes to job hunting. Connections can help you get your resume seen. Let your leaders know you want to advance or change roles eventually and that you are open to new challenges and responsibility. Constantly learn new tech/tools and put them to practice.
Those things are useful regardless of where you go in IT. If you know you want a specific job then you can prepare in more specific ways. Want to become a developer? Focus on learning languages and actually building things you can show off. Want to get into DevOps? Learn Docker/Kubernetes/Ansible/Terraform and be ready to demonstrate that knowledge.
cheeseburgermachine@reddit
If you are not getting promoted out of help desk, go find another place. Look for another job. You can discusss all this with your manager too and they could look out for jobs for you but it takes longer.
F1forPotato@reddit
You should be learning and earning certifications. If you can afford to go to university, do it. If not, there is plenty of education available for free on the internet. You don't have to go to school to learn or earn certs. I assume you have you A+, start working on LPI or Network+. Scroll through the certs available from CompTIA and find something that interests you and then educate yourself.
No-Help-8038@reddit
Certifications. Look into to an area you would want to start learning about. An easy transition would be cloud administration / architect.
You could also look into a more future-proof job of Cybersecurity. Not that cloud systems are going away. But infosec is going to eventually become the new "helpdesk" agent.
sadmep@reddit
Assuming you have skill and can learn, you work to get promoted, or work a job long enough that you can jump upwards by moving companies. Maybe that means getting sysadmin related certs and hoping someone hires you as a jr sysadmin. Either way, it takes time.
But it's still better than ruining your body in the future for upfront cash now, at least to me.
DrScreamLive@reddit
Ask and move onto another job if “no”
It’s that simple.
How you ask is important. Don’t say “waah you don’t pay me enough!”
Say “how can I make myself valuable enough to make $75,000”
Seven-Prime@reddit
make plans to be out of helpdesk within two years if not sooner. Upskill your tech and social skills.
20secondwizard@reddit
Passion follows profits.
If you’re passionate for the field you’re bound to make good money. If you force yourself into a trade or any other job for that matter, sure you may get paid a lot more, but you’ll be a miserable bastard. Imagine circumstances change and you’re making less money than you’d thought- you’d be double miserable.
ybicurious@reddit (OP)
True
Ice-Cream-Poop@reddit
In my country desktop support roles pay more than most trades....
ybicurious@reddit (OP)
Yeah, same for my home country so I grew up qith that mindset that I wanna study to have a good paying job but now I'm in Canada and things are opposite here.
dmsmikhail@reddit
I'm so confused. Your job's pay has nothing to do with IT. You just need a new job homie.
ybicurious@reddit (OP)
Thanks
mrfoxman@reddit
IT is a trade.
Get out of help desk.
Start with homelabbing. Learn powershell, and also, learn how to make AI write you useful Powershell.
Learn ansible and terraform - they sound more scary than they actually are… kinda.
ybicurious@reddit (OP)
Thanks
Loudergood@reddit
Stick with it. I was laid off for 6 months but got a new job with more pay.
ybicurious@reddit (OP)
Thanks for the hope.
Intelligent-Pause260@reddit
IT jobs still have pto, 401k, and health insurance. Blue collar jobs might be earning well now, but they still generally treat their employees like absolute garbage
ybicurious@reddit (OP)
I'm in Canada and Trade jobs bave more union jobs and more benefits.
Apprehensive_Yam9332@reddit
Trades will become hyper-saturated and wages will lower just like IT lol.
RandomITIndividual@reddit
IT is a technically a trade... Went from helpdesk to sysadmin to ISSO in 5 years. You got this!
sparcmo@reddit
Choose your niche. Networking, Cloud management, Security or whatever.
Eveyone losing their minds over AI but seem to forget that AI runs on IT infrastructure.
I have a suspicion that like IT boomed in the 2000's and "everyone and their dog" got into IT the same is going to happen with the old school trades. Its gaining traction already.
Specialize in something in IT. Get the certs then look for a role that will give you experience in that and run with it.
International-Pen120@reddit
I’ve been an automotive technician for almost 30 years now. I’m 48 and just finished my BSIT in 2024. I am trying to get into the tech field. I can tell you this from my own experience, tech is where you want to stay. The trades are good for now, some people really excel at it and make really good money. What nobody ever tells you is the toll it takes on your body. At 48, I walk and feel like I’m 70. Automotive is 100% commission based pay. Other trades pay hourly, but still it’s very hard on the body. My suggestion is to stick with it. You don’t have a family to worry about at the moment. You will make that 6 figure income and more. Help desk is just a stepping stone. You can transition into just about any role from help desk. I have more than a few friends that have gone into much higher paying roles after just 8 months at help desk. Keep grinding, you’ll make it!
danieIsreddit@reddit
The only trades I would consider are an electrician or welder.
Salt-n-Pepper-War@reddit
Why not plumber?
HovercraftStock4986@reddit
septic tanks and grease traps? no way jose
Geekfest@reddit
My plumber friends post pictures of them squeezing into spider infested crawlspaces and fixing pipes in "muddy" ditches.
GlacierSourCreamCorn@reddit
New-construction plumbing is a thing. That's where it's at.
danieIsreddit@reddit
Higher chance of working in poop...lol
akshin1995@reddit
like IT isn't?
badnamemaker@reddit
7 years in and I have yet to deal with literal shit. Figurative shit yeah I guess
WayneH_nz@reddit
25 years. Run my own MSP, do some Rural IT. Cows shit. A LOT!!!
Worked out, my average dairy farm with Mum, Dad, two kids, 300 dairy cows, IT is the same as a 15 person company. Router, firewall, 3x wifi AP's for the (massive) house, 3x TV's, 4 x phones, tablets, notebooks, network printer, 1x short range wifi bridge to a work shed, 1x wifi in work shed, pc in work shed, 5 Km (3 mile) long range wifi bridge to dairy shed, 2x pc's 1x network laser printer, 1x label printer, NFC wand Bluetooth linked to weigh station, linked to pc. NFC wand on each dairy milking machine, 300x nfc collars for each animal, which takes, amount of times the head bobs for food, GPS geofencing to stop animals from leaving designated areas, temperature probes to determine when a female is on heat, combined with how much milk is produced, which bull was run over it, to determine breeding lines, what the progeny produces etc.
Working in the dairy shed is not for good clothes...
relentlesshack@reddit
You lucky duck.
Rat/mouse crap. I deal with it at all of our outdoor fiber distribution points. We do our best to mitigate damage, but we have this deployment in literal fields on the Midwest plains. The area belongs to those critters no matter what.
Master-IT-All@reddit
shit.
ybicurious@reddit (OP)
HVAC is good too I guess.
Satoshiman256@reddit
Not if you value your lungs and health
rire0001@reddit
Beats living on the street though
Entegy@reddit
What province do you live in? I had $45k in Quebec over 10 years ago on help desk. What you are being paid is barely above minimum wage, and in fact below Nunavut's minimum wage (not that I think you live in Nunavut)
You don't need to change your career path, you need to find another job. Keep looking while working this one, you're being megascrewed.
Oskarikali@reddit
Yeah, this is terrible pay for helpdesk. My first IT job (helpdesk) started at 55k over 10 years ago.
ybicurious@reddit (OP)
IT pay in Canada is half of what they pay in the States.
Oskarikali@reddit
Location dependent but 40k is terrible anywhere in Canada. I know people in Canada making 200+ in IT and like I said, that is significantly less than I made in my first IT job in Canada over a decade ago.
_3470@reddit
the amount of people who are going into IT these days have caused salaries to stagnate. when i started in helpdesk 5 years ago I was getting paid 45k
Entegy@reddit
Yeah, we don't have US tech salaries but this is just insulting.
ybicurious@reddit (OP)
It's my first ever role and it took me years to land. So, I was happy about the role but I want to grow now and earn better
Entegy@reddit
I can understand that feeling, but keep looking for something and build your skills. I'm not telling you to quit, a job is better than no job. Just keep in mind you're being massively underpaid.
Fluid_Replacement407@reddit
I have been in the IT field since 1993. What you have to realize is you have to take a chance. You have to continuously be looking for a higher paying job. But with that means you need to learn things too. What do you like? Figure out what you like and get into that. What has always made me succeed is the fact that I run a lab at home that pretty much does everything I do. Or things I want to do. So when I go to an interview I am not dumbfounded nor sounds stupid like I don't know what I'm talking about. I have done this most of my life and sometimes I did go backwards because of being laid off. But I've always kept my head up and stepped forward.
Big problem with many people they get stuck in the current role and they feel adequate to what they're doing. They will bitch or gripe but they won't complain and leave. You got to push forward.
Karmuhhhh@reddit
FWIW I worked help desk and did break/fix for roughly 5 years before I finally landed a good IT job. Once I landed that job (which paid $70k/year) it just led to better and better opportunities.
I’m still in IT but make high 6 figures now, so it all worked out. You just need to stick with it and move around to different companies and positions to move up.
ybicurious@reddit (OP)
Thanks
Yohnald@reddit
I started a helpdesk role right after college making 50k, I’m 10 years in now a sys admin with a focus on cloud making 113k. I know that’s not somthing to brag about, plenty of people make more than me but I say that to let you know it does get better.
What worked for me more then certs and getting advanced degrees(which I got eventually but really don’t help that much) was just asking to touch everything, learn everything, do everything. Let your job know you want to do more you want to move up. If they have no room for growth and can’t even let you do more advanced things for free then you look for other jobs with room for growth. Maybe the salary is the same but the org is really big and has a big dept so you can move up eventually. Let them know on the interview the whole reason your applying is beacuse you want to be more then what you’re right now.
Also personality will take you further than technical skill IMO. We can teach anyone technical skills but are you a good person, can you be trusted with important things, are you dependable, likable, friendly, those traits seen by upper mgmt will take you way further.
TLDR: ask to touch everything, be friendly.
frankentriple@reddit
Here's the deal, they are making good money now, and will make slightly better money as time goes by. You are making crappy money now, but with out the ceiling that they will start seeing in 5-6 years. You will actually keep increasing your worth and increasing your pay and increasing your skills. They have a limit, you do not.
ybicurious@reddit (OP)
They can start they own business too. So, they don't really have a ceiling. IT does.
Princess_Fluffypants@reddit
To chime in with another voice, IT starts at a lower pay level but has a vastly higher ceiling. It admittedly takes some time to get there, it took me a full 10 years of experience until I was making over $100k. But from there, you can go a lot higher, and you have vastly better working conditions and nicer people to work with.
I grew up working alongside the trades, my father was a contractor doing kitchen and bathroom remodeling. And while there are some good people in the trades, there is an obscenely high number of absolute shit stains of human beings. Racist, hateful, misogynistic garbage piles of people. For whatever reason, the trades tolerate these people more than other places.
Now I’m 40, making vastly more than trades people are, while working fully remote and traveling the world. I haven’t had to destroy my body, I get to work with other smart and capable people, and I have a vastly higher quality of life than most tradespeople.
And did I mention I’m fully remote?
ybicurious@reddit (OP)
Fully remote os great. It's usually more common for developers and not IT.
Princess_Fluffypants@reddit
Agreed, it took me until my late 30s before I was fully remote. It’s really only common it when you get to the very senior levels.
Beautiful_Lock8799@reddit
AI is not going to take over all IT jobs. Users still want to talk to people, going to need IT to deploy it and fix it when it breaks. I started IT about 12 years ago. and right now I'm able to tell my wife, she can stay home because I can cover all our expenses.
I was in the same as boat as you but I earn a few certs, builded a homelab and continue to apply for jobs to make more money. I take every job as a learning experience for the next job.
Hang in there and keep applying
ybicurious@reddit (OP)
Thanks for the inspiration.
rokiiss@reddit
Fuck your friends. Stick to IT and make moves. If your it support, get into systems engineering and make 100k+. If you lack skills start taking responsibilities that aren't yours.. Don't follow Or depend on your colleagues leave them all behind. Professionally. 99% of the IT work force are not there to do better. Treat the place you work as if it was your own and you will always, always be rewarded to an extent. Once you learn something enough and you start seeing flaws that people above you aren't fixing go ahead and jump ship to a position you can bring your skills to.
IT is great and six figures is around the corner. Hell, level 1 are making 60k out the gate in this market. L3 are making 120 and managers are the ones making little.
ybicurious@reddit (OP)
Thank you.
MahaloMerky@reddit
Trade people can be some of the most obnoxious people ever. Was at a party recently and told someone I was a month away from my Masters in Engineering. this guy interrupts me and goes “bro screw that go learn a trade”
???
ybicurious@reddit (OP)
Most people in trades are those "bad boys" or popular kids, so they're mean.
kaminm@reddit
u/Altruistic-Map5605 is correct in that IT is a trade. I went the Trade route with my IT Training, but I think a degree would have opened more doors for me sooner than they currently have been. The others asking about work history time frames are also correct.
I am in Academia. I typically make 25-50% less than my peers in private industry, but my team and provided benefits make up for it in Tangible and Intangible fringe benefits. I have been doing IT work since I was 15, so that now puts me at over 25 years of experience, and I only just started topping the $100k USD mark in the last year. Again, private industries are going to be different.
Learning programming is still worth it. Even if you are not an expert level programmer and still using Agentic coding, knowing what your Agent is attempting to do based on your input is still useful for debugging, analysis, and just calling the agent out on its bullshit.
I think the trick right now for you is to attempt to trial a lot of things until you find that niche that calls to you and then put yourself into it so far that you are the one to start making decisions on how it gets implemented.
I managed to nest myself in a good place where my job is a mix of Server Engineering, automation, development, and interestingly, in-house product design and manufacturing. I've been designing and 3D Printing a lot of things around the office for various projects. I've been directing Claude Code on an internal replacement for our Solarwinds Helpdesk product where the licensing has gotten REAL stupid, an in-house Application Patching Catalog for SCCM to perform the same functions as Patch My PC that the powers-that-be won't let us use that is based on the Winget repos, and been working on building out a Server lab for our techs.
This is the kind of stuff I like to do.
So find your niche. Run with it. When you are happy and doing what you like, that will show for the other things you are vying for.
Suggestions:
Linux - do a Linux From Scratch build. Do the 2 basic level Red Hat Certifications. Setup a Proxmox lab. Learn clustering, backups, and failover from that. Learn Puppet, Ansible, and various Bash scripting techniques
Windows - Windows Server Admin and Engineering Certificates, or at least the training. Learn how the OSes communicate with the components, and how the services are intertwined (not always in a good way) (OK, almost never in a good way). Learn Powershell scripting for automation and management.
DevOPS - Learn the AWS and Azure Platforms and automation routines.
Programming - Learning Python seems to be the big bad for the last decade or so. C# and .Net is also a good bet. Use AI, like Claude for learning. Instead of "How do I do X?" try it for yourself, and then ask Claude to review the code and make suggestions. Learn that way. Bash is still very useful for Linux and MacOS machines. Batch and Powershell for Windows machines.
Good luck dude/dudette.
ybicurious@reddit (OP)
Thanks
Grrl_geek@reddit
Be careful of "niches" in case you need another IT job and then you fund you've niche yourself out of a next job.
BarracudaDefiant4702@reddit
IT is too general. You don't mention what actual IT skills you do have to build off of, only some things you (think you) like. You might be able to advance to a higher helpdesk tier as you gain experience, but that can only take you so far. To really advance in IT you need to be passionate about it and learn it for the sake of learning. Programming is still good to learn and AI can even help you if you use it iteratively, but it does make a lot of shortcuts if not out-right mistakes. It's best going through a more standard book/video and having it help you if you get stuck. AI is certainly better than most entry level coders and if you are not already at least moderately good at it then it's not likely you will learn and gain enough experience within 5 years to compete with those pushed out by AI. You should have some sort of home lab to test things, even if it's simply vms on your main machine.
ybicurious@reddit (OP)
Do you think it's still worth learning programming? Or with AI there won't be many jobs and pay won't be good? If I know basic coding and learned it in school
BarracudaDefiant4702@reddit
I think it is good if you enjoy it and are good (top 30%) at it. If it's just a job for a paycheck, and only average at it, then probably not worth learning with AI moving in. That said, there will be work for the best developers with high salaries for a long time, even if the positions largely migrate to overseeing AI.
Flabbergasted98@reddit
yeah, this seems to be part of this months fearmongering propaganda surge.
Trades good. office bad. grunt grunt.
Paykuh-@reddit
As someone who was an auto mechanic for 6 years before switching into IT I don’t recommend this. Even being fit in my 20s working a trade was harsh on my body, and the pay isn’t worth it.
Find a specialty, setup a homelab and learn new tools and tech. Help desk is entry level, you just need to climb the ladder. If you are worried about AI, find roles that are infrastructure/hardware heavy. Datacenter, lab ops, field service engineer. I’ve seen a few field service jobs for deploying HPC/AI solutions recently for example.
ybicurious@reddit (OP)
Thanks
Good to know the perspective of someone who has worked in other fields.
KallerTobias@reddit
Bau dir doch nebenher am Wochenende was eigenes auf in dem du beides verbindest. Hast du einen Kumpel der Elektrik kann? Dann setzt euch zusammen, gründet eine Firma er soll in Häusern Kabel ziehen und du machst die Planung, Programmierung und Implementierung für z.B. Netzwerk oder Smartphone via Bus Systemen (KNX wäre hier ein Beispiel) oder Kamera Systeme für Wohngebäude und Unternehmen.
Baut euch ein Namen auf und macht für Privat und Kleine Gewerbe als Kunden den Service.
Am Anfang geht reicht vermutlich das Wochenende, oder die Planung kannst du auch Abends machen, Kundengespräche mit Privat sowieso, das mögen die sowieso lieber.
Damit verdienst du ganz schnell sechsstellig und kannst deinen IT Job an den Nagel hängen.
ybicurious@reddit (OP)
Merci!
Gold-Tap-6958@reddit
I’m in help desk too, AKA “hell desk.” It’s basically the bottom rung of IT. Think of it like being the supermarket greeter of the tech world. Most of the job is acting as a buffer so sys admins don’t get buried in low-effort tickets all day.
Sometimes we actually solve problems, but a lot of the time it’s just triaging tickets and figuring out which team should handle them. So don’t get discouraged yet.
The reality is the only way to make decent money in IT is to specialize in something. IT is so wide and diverse. A DBA could be making $150K remote while a desktop support engineer is making $70K.
I’m also nearing my one-year mark at hell desk. I already knocked out some other certs and I’m looking to jump into a sys admin role very soon.
ybicurious@reddit (OP)
Is DBA a database Admin? Or you're referring to something else?
Puzzled-Proposal-692@reddit
IT is a career where you have to keep learning even after work if not you wont advance like in the trades most of your learning come from working
Alzzary@reddit
Don't listen the opinion of non-IT people about IT. Speaking with the average users should give you clues about their understanding of technology.
Obvious-Water569@reddit
It comes down to what you enjoy doing and what you want to do for a career.
I've been in IT for over 20 years. It's what I know, it's what I'm good at and I'm (now) making decent money doing it.
Traditional trades can make you a lot of money fairly quickly but the work can be back-breaking.
Think of the helpdesk as the apprenticeship stage of a traditional trade. You're there to soak up all the knowledge and experience you can so you can branch out and do something more senior or start a business of your own. You won't make good money while you do it, but it's a crucial part of our profession.
simulation07@reddit
IT people aren’t treated very well most of the time because what we do well (problem solving) comes with a side effect of not being good at other things. Like drawing boundaries. Standing up for yourself. Saying no. Or knowing when not to talk. (Hey you volunteered) we are sometimes treated like janitors for anything life problem related.
Severe_Hunter_5793@reddit
I went from help desk > msp > help desk > cyber and have been in cyber for about 6 years and make arourn 200 k . So find a focus . ai , agentic and cloud are all hot areas.
Such-Wasabi-7065@reddit
Don’t listen no one! Listen to your heart and let your mind connect. This is a new world and era of change. The unexpected follow your dreams and leave the rest to God!
FireFitKiwi@reddit
What did you do in the 4 year gap? Tbh if you spent those years honing your craft you'd be on good money by now too.
yukondokne@reddit
I was a tradesmen - tool maker. Masters in Mechanical Design
wanna know what sucks about trades work? layoffs. Seniority; meaning people ahead of you will always push you out in favor of guys doing it longer, even if you are more qualified. wear and tare on your body. insane hours
20 years in IT - ive NEVER been layed off. ive worked from places like IBM, Chrysler, major hospitals, MSP's, and R&D.
ybicurious@reddit (OP)
What certs or education you did in IT and if you don't mind sharing your current income?
yukondokne@reddit
Masters ISS, thesis on social engineering CEH OSPC PenTest+ A+ Net+ Sec+ Linux+ RHCP
I make not enough but more than some. Less than I should for what I do
BeagleWrangler@reddit
If you are going to retrain, why not build on existing skills? If you have IT skills you might think about shifting to project management or look at careers in logistics. Before I did tech work I was a cook. I actually loved it, but by my 30s my body was wrecked. Also, trades are also subject to the same economic risks as IT because people stop building and fixing things when the economy is off. You are doing the right thing here by thinking in the long term, but I wouldn't limit your options because that is what the people around you are suggesting.
ybicurious@reddit (OP)
Thank you.
Impossible_IT@reddit
I started IT in my mid30s at $22K US back in 1998; I’m now making $117K. I had to move from the west coast to the South Dakota, married two years and an infant with two step kids. Plus, my then wife didn’t want to live in a small town, so I had to commute 70-80 miles a day for about a year. I’ve since moved several times since then. Started out in helpdesk and am now a sysadmin.
ybicurious@reddit (OP)
Thanks for the inspiration and I'm proud of you!
Assumeweknow@reddit
IT is a space you have to move around and up in. Avoid the IT direct space and focus on the SME/technical sales space. They always need those guys.
ybicurious@reddit (OP)
I don't think I'm good at sales. Not my forte. I'm more of an introverted geek.
Assumeweknow@reddit
Its not about selling its about solving the problems. Sales guys do the selling.
Sure-Assignment3892@reddit
Never get into a job just because of the money. If you don't like the job now, you're going to absolutely despise it in a few months time.
Help Desks are entry roles; they are notoriously low pay and mostly a stepping stone into something else. If you enjoy the field and the potential it could bring, keep at it. Up your skills, keep up on the latest. It will pay off in the long term.
Is your future potential family on a project schedule?
Then why is this even a question? Those same trades guys are saying "I don't think I'm made for technology/computers/analysis.
No one knows- and everyone predicted the jobs would disappear with the cloud/virtualization too. The jobs change, but they usually don't just disappear.
Keep doing what you want to do; and don't change careers just because of money.
ybicurious@reddit (OP)
Thanks. That's what I believe in, that I can't do somethod I dont like. I can probably do it for some time but not long term and this stage of my life I wanna make decisions for long term.
pr0xy123@reddit
Get past helpdesk get some certs. I was in helpdesk way to long and you'll get stuck there then you will get bored with the work all together.
Opposite_Bag_7434@reddit
Yea in the US and Canada the trades generally do really well, and they should. I can’t speak for Canada but in the US most of this is likely due to the years of hard work of many unions.
The thing is that IT (very broadly speaking) can have a much bigger learning curve depending on what type of work, and there is also a much bigger income upside than any of the trades.
All my friends and relatives that have chosen trade jobs were paid more pretty quickly and they get paid well throughout the career. At my current employer we have executives that are paid more than our programmers and IT professionals, but these roles are making more than most of the company.
OP this is ultimately a decision you have to make. I have a side business that is trade adjacent. I have put my technology background to good use in this side business, although it is not a computer business.
There are some really interesting options out there right now as we see every trade advance nearly as rapidly as the computer fields are.
Steebs888@reddit
Here’s what’s worked for me. If you’re in a helpdesk at a small company you’ll probably not be able to network your way into a better role. Try to work for a big company with a big IT team be reliable and you can move around. Sometimes that doesn’t work with office politics. You can also try to pivot into tech heavy other jobs like other ppl were saying like AV, automation, security systems and controls. Also learn computer networking it doesn’t have to be CCNA level but any job or tech heavy job will be easier. Within the same company I worked in IT setting up users now I work with facilities so the blue color guys. I setup all the controllers and automation. I get paid the same as the facilities department. So how your buddy is in the trades I get paid trade wages in IT.
DSolutionz@reddit
If you have a passion for IT stick with it and build a plan to get the salary and situation you desire. Situation is important, not just salary, e.g. do you want to work from home? Plumbers and carpenters don’t, but plenty of IT people do, so consider the living situation you desire as well. Also, if you move away from IT and into a trade only for money - not recommended - you won’t make top dollar in a trade you hate. I know a software engineer that was introduced to dentistry by a friend - he spent a day at the dental office and liked it so much he’s now a dentist! He chose something he loves to do more than software, even though he still loves software. So develop a plan (it will change along the way) to do what you love at the pay scale and living situation you desire and then work the plan. That’s what I did.
PaperMysterious4647@reddit
My first job offer in 2019 was a 40k service desk gig. Now I'm making 115K as an IT project manager/coordinator. The secret is learning new skills and job bouncing. Never stay too long in a single gig.
gabacus_39@reddit
I'm the opposite. I started in the trades. Spent a dozen years in it and got my ticket. Went back to school at 30 to start in IT. I took a pretty substantial pay cut to start but I also didn't have to deal with the boom/bust cycle that's prevalent in the trades. That was the main reason although I was always interested in tech. The trades can also be hard on your body and lifestyle since the "blue collar" life can get pretty rough.
I'm now making a very good wage at a very stable workplace and I couldn't be happier.
SpaceGuy1968@reddit
Lots of technology in the trades some people forget this...
I had a friend graduate (basically a Computer science degree) and he has worked with HVAC planning on new builds for over a decade now..... everything is computer controlled these days..... everything.
paleologus@reddit
I did construction until my spine blew out and I had to start thinking for a living. There’s a lot of old men in IT and we’re going to start aging out soon. Whoever gets my job 3 years from now is going to have a sweet gig.
PassTheCIDR@reddit
Normalize using that trade money to buy an education! Makes you appreciate the AC too lol
ZathrasNotTheOne@reddit
go for it.
Vegetable-Ad-1817@reddit
We’ll learn about radios, cabling and AV and get into ICT there easy.
VNJCinPA@reddit
Go ATC
rire0001@reddit
"I'm already 30-plus..." Yeesh.
Yes, the workforce (the world) is changing - fast - and junior IT personnel are certainly collateral damage. Jump now, before all your IT colleagues become your competitors.
At your age, I'd plan on changing 'careers' several more times before you're through.
eNomineZerum@reddit
IT can be a slow roll. Even if being paid less, it is far more likely to support remote work. Grind it out, enjoy your desk job, climb the ladder. I now outearn all of my friends except for those driven in medical and legal. I also WFH in a cushy environment where my boss lets me do asI please so long as business objectives are hit. If I want to work with something physical I kick my team out of our lab.
Not dumping on trades, but top dollar chasing isn't it.
Anonymous1Ninja@reddit
Repeat this to yourself.....
Everyone starts off at help desk.
You must have actually working experience to get paid more.
0263111771@reddit
As much as I agree with your friends, the Trades will be saturated over the next 10 years. Overall, there will be less jobs and less opportunities. Only people who specialize will possibly have a secure job. This is the future.
I say the Trades will be saturated because as more people face layoffs, they will all go towards whatever career has stability.
Sysadmin work will come back, but you will need to be working harder than ever before to survive.
PassTheCIDR@reddit
I’m a licensed plumber who was making 2x what I make now in a mid level role (product / network support). Even with all the money there is in the trades, it comes at a cost. Chasing money from clients, insurance, business expenses, and most of all, the wear and tear on one’s body. Some days are very difficult, both mentally and physically. Your climate will also play a role in that as well. Competition is tough right now in IT, but there is so much to learn that every day can be new! If we stick it out, we become more valuable!
Grrl_geek@reddit
Competition is INSANE rn in IT. Check out r/recruitinghell for more details. I've got 30+ years in IT as sysadmin and because of where I live (the armpit of upstate/central NY) there are no jobs to be had. I would move, but - irony of ironies - you kind of need a job 1st because moving ain't cheap.
rpickens6661@reddit
Westley: "Have you ever considered piracy? You'd make a wonderful Dread Pirate Roberts."
Reasonable_Option493@reddit
What you have to be careful with regarding the "just go learn a trade..." advices, is that a lot of people who "know someone" tend to mention the good, but they are either not aware of the bad and the ugly, or they don't mention it for whatever reasons.
A lot of trade jobs can be exhausting, put a toll on the body, and even dangerous. Hours and work environment/conditions can be awful.
It's no different than all those bullshit influencers who, for years now, have been taking everyone "get this cert, go do this bootcamp, build a project....and you'll get a 6 figure job in tech, with work from home opportunities". They "forgot" to mention the bad and the ugly.
Are there people who love a good life thanks to the trade they learned? Yes, for sure. But there also isn't a shortage of miserable trade workers who dream about a 8 to 5, Monday to Friday, office job.
Ignoble_Savage@reddit
I went from an MSP to help desk at a corporation, then infrastructure engineer at the same corporation, now I'm a senior cloud engineer wearing a part-time architect hat at another company.
IT is very much about the hustle, along with looking for the opportunities and not waiting for them.
Dmorgan42@reddit
I work in cybersecurity and I'm raising my girls to be Electricians
DehydratedButTired@reddit
IT recovers quick and always has jobs. The trades fill up and then there’s no jobs in it.
Minimum_Title_2697@reddit
You will probably have to move to a different company and progress to a different role to make more money in IT. I think there is a lot of merit in starting on the Help Desk (you get broad exposure to different things), but staying too long is probably not great for your career either (you really don't get good at any one thing).
blazze_eternal@reddit
Do what makes you happy.
OkCaterpillar1058@reddit
IT isn't going anywhere. Move from help desk to something more specialized. The more specialized with high demand, the more money you can make.
YourTypicalDegen@reddit
Helpdesk is the trap at the beginning of the field that is low pay and IT certainly isn’t the only field out there with low pay entry level jobs out there. You need to get out of helpdesk and into what’s next because anything above Helpdesk pays pretty well. The problem though, is finding the way out. A lot of times it comes down to luck of finding a junior role in what you want next.
zantehood@reddit
I make 6 figures in IT and work 30 hours a week. Obiviously you should go where your passion is. However you can easily make 6 figures in IT
redditduhlikeyeah@reddit
If you work your way up in IT, you’ll be working from home brining in 6 figs while you listen to your friend grunt downstairs installing new flooring and a kitchen backsplash.
layyen@reddit
IT with AI and outsourcing to India is not what it was.. Same or lower jobs for more work and seniority, try it and if it wont make you enough than change it a lot of type of works wrre good pay and went down after decades, IT is probably goind down more and more.. A lot of layoffs between my friends and its hard to get new jobs in it or mainly for 1/2 or 2/3 previous pay
jort_catalog@reddit
After coming from doing fairly manual jobs in the past, I wanted something for the future where my income didn't necessarily depend on having a fully-functional body. Also not having to drive aroundunnecessarily.
helooksfederal@reddit
mate, I'm 50 this month, been in IT since 94, 32 years of IT horse shit. I'm taking up a sparky apprenticeship.
the way IT is going I'd advise the same as everyone else is telling you.
DenseDepartment8317@reddit
Move up from help desk and you would be fine
CryptosianTraveler@reddit
The problem with IT is you're competing with the entire world from a salary perspective. Never mind the fact that employers seem to have zero respect for our time. If you want me to answer a page at 3am like a doctor that's fine. But you're going to have to pay me like one. That's why I walked away 6 years ago and will never go back. Yeah I'm still a hobbyist and run things for my own businesses, but NEVER again for an employer. The salary is way too low for the grief involved.
Trades vary with respect to potential, but at the very least you're getting paid for your work.
ElectricOne55@reddit
I mainly hate how hard it is to get a job in tech. I would have to fill out 70 to 100 applications to get maybe 5 to 10 interviews. Some of these companies take the interview process way too seriously. With multi round interviews where the questions are different for each role and feel like an SAT test. When I interviewed for the fire department where lives are literally on the line, there was only 1 group interview. There were other steps like civic test, cpat, and medical tests. Overall though, the fire department interview made way more sense than these egotistical interviews I've had for technical roles. Each job wanted some super specific role it seemed like.
CryptosianTraveler@reddit
The hilarious thing I noticed is the longer the interview the lower the offer. The only reason I didn't start cutting it short and leaving was a warped sense of optimism thinking at least one time I might be wrong. Nope, at the end of the game each and every time the lowball would come flying over the plate.
ElectricOne55@reddit
I've also noticed that linkedin recruiters that reach out to you like to play games. After the first interview they ghost you after so you never interview with the actual company.
They get really cocky too. One when he asked the salary I asked the usual range. He said 100 to 120k. I have 6 years experience and am making 105 right now, so I was already on the fence. Then he said based on your experience you'd be on the lower end of the range. I'm like damn who is applying for these jobs Sam Altman or some shit lol.
Fantastic-Shirt6037@reddit
It took you several years to land a role in IT? For sure a bot post
ElectricOne55@reddit
With how it's been the last 3 years it's been hard for me to get interviews even though I have around 6 years of experience. Compared to 2021 and 2022 when I only had 1 to 2 years of experience at the time, and I was getting more interviews then.
c_pardue@reddit
grass is always greener when the mowers are making more money
Adventurous-Exit-654@reddit
You're a good age to try out air traffic control. If you're interested at all in that, and have the skills to do it, you'll make better money quicker than basically anything else here.
It's just not for everybody.
LeGreen1995@reddit
IT guy here. You need to find an IT job that pays more, and/or a job that has a pathway to career advancement in a company to expand your skillset. The best time to look for a new job is when you already have one
Mattyj273@reddit
When no one has jobs, who is paying for trade work? If I'm unemployed, I have all day to learn plumbing or whatever.
MathmoKiwi@reddit
Stick it out. In five years time your mates will be complaining about their backs while you'll have reached a six figure salary yourself
BBO1007@reddit
I made less than my buds doing traditional trades out of HS.
40 years later, making more than them, decent retirement, and my knees/back/shoulders/whatever aren’t all f’d up.
looney417@reddit
there are no more skills to learn after 1 or 2 years of helpdesk in my opnion. you need to get promoted to a higher tier or a better role. So figure it out. you have to remember salary raises are liek 3-5% a year, jumping ship could be 25-50%, its almost unheard of of any company to just give you free money, so you need to proactively get it.
get promoted, or jump ship.
Riajnor@reddit
Eh i’m of the opinion that robotics is coming for the trades too, i don’t think they’re as change resistant as people are saying
User-coodeh123@reddit
Not trying to be a bastard but I’m pivoting to IT and your in my position I wanna be in, I have a career path set out of where I want to end up. You better count your blessings!
CeC-P@reddit
It is kinda a dead end job working level 1 support. Without a 2-4 year degree, it's going to be impossible to get a mid level job. Your only hope is same company promotion but if anything happens to the company or your employment there, you'll get passed up for people who look better on paper.
I'd suggest sales if you're good at it, otherwise some sort of people manager at a company. My brother does that with just a diploma and makes more than I do. They promoted him because of his age and professionalism and time at the company and he's the best manager they've ever hired.
Xattle@reddit
Definitely harder without a degree but there's still a good amount that only care about experience or certs. I've even found places that asked for a degree but waive it if you can get to/past the interview.
Sliverdraconis@reddit
I mean, when I started in IT my first year was part time at 8.50/hr. Then went full time for 14/hr for 4 years then 14.5/hr for next 1.5 yrs. Then moved companies to get 18/hr contract to hire. After 4 months went full time for 55k/yr.
Now, Im in networking at same company making 6 figures. Ive been at this company 7 years and been in networking last 5 years.
discgman@reddit
Railway? Lol, you literally can smash up your feet and back from that work. This trade lie is made up by rich people who want to downplay degrees
MXH_D@reddit
Help Desk roles are an amazing starting point to branch out into other high paying areas of IT. There are entry level roles in Cyber that look favourable on people who’ve got Help Desk type experience too.
Kind_Ability3218@reddit
didn't read all that. been doing it since I was 12 years old. have not been able to find a permanent job for 18 months. it's crazy out there. be extremely skilled and have the ability to show it, be in a location where there's no competition, accept sub-par wages, or be left out. i never thought id have trouble when people started talking about how this current 'era' was different. i had always been a "move employers, get a raise" type employee. you should absolutely have some fall back. go back to school (it's crazy you can get an IT degree, which is BS imo) or learn a trade, anything.
stopbeingyou2@reddit
My friends who have worked trades have been laid off numerous times and competition is crazy.
Pay is good for some of them, but employment is unreliable. Especially now with people doing far less work on houses it feels.
IT is always needed. Just never stop applying.
That's the secret. Pay for someone to work on your resume if you're not confident in it.
If it works it will pay itself back in a single pay check.
Once you move up once after a coue years start applying again.
That's it. I nearly tripled my pay in 6 years while in government that way.
FolderOfRegrets@reddit
Start your own IT company or MSP
Side hustle like web design if company allows it for some extra income
Do you like flying - become an airline pilot, it’s 100% feasible before 31-32 years old. Air traffic controllers great pay - high stress, in high demand tho.
-
Unions are great and stable - plumbing and electrical are excellent trades.
Panta125@reddit
Don't start a family unless you can afford it... Period...
You don't have a degree...
Join a trade and work til you die...
justarandomuser10@reddit
What do you want me to tell you? They are botj right and wrong. Decide for yourself.
che-che-chester@reddit
This comes up all the time here. I would never tell anyone to do a job they don’t want to do. If you like IT, then keeping doing IT.
But if someone was just looking for any career and laid out a few options, I’d personally steer them away from IT.
stephenmg1284@reddit
Those trades jobs tend to age out. For Air traffic control, at least in the US, you have to be under 31 at time of the application and have to retire at 56.
Get certifications and apply to other positions. Maybe look at public sector jobs as well because they tend to still have pensions.
No_Garage_8317@reddit
Working a desk job vs breaking my back in a labour intensive role are two very different things.
You might not be making enough money in comparison to your peer working labour intensive roles in common. But down the line your quality of live vs their will be drastically different.
Name of the game is always learning - if you stay in a help desk position without up skilling yourself in the industry. You probably don’t have a passion for IT and I’d look at other things you actually want to do.
NerdyKid1101@reddit
The "just get a better job for more money" argument always makes me laugh. Like OK so everyone does that... Then people complain that there are no waiters, your buddy complains that he can't open this PDF and no one can show him how.
I digress, making money is nice but there is no greater satisfaction than finding somewhere that you're truly appreciated as IT. Plus, I will always rather make less doing IT rather than more doing some tedious shit like accounting
Makanly@reddit
As a senior systems engineer that has been using the heck out of Claude code for the past few months, knowledge worker's days are numbered. Analog/manual trades are where I'd look if I were starting a career now.
Minimum_Cod_9465@reddit
IT is solid man. i’m 5-6 years in and am around 150 USD
USAFrenzy@reddit
Lmao definitely doing better than I am 😂 also roughly 6 years in but at 107k USD. I think OP just needs to get some certs, some relevant experience for what those certs encompass, and move that way if they want to stay in IT. Definitely agree with ya though -> IT is super solid, albeit still saturated, all the way up
ibringstharuckus@reddit
The other thing is you may have to go after a Junior Sysadmin job that doesn't pay that well or a crappy Sysadmin job at a small company just to get experience.
ipreferanothername@reddit
i kinda wish i could do physical work
but i hate it, and i screw it up a lot.
IT is way easier for me to backup/test/undo/redo/whatever.
DestinationUnknown13@reddit
You just have to find someone who values your skills. Building skills takes time so dont bail just yet. I too was in that position of being lower waged than my friends. Yes they all retired early but I'm making 6 figures now, it just took longer but I enjoy my job.
Laidoffforlife@reddit
If I can go back I would.
giovannimyles@reddit
Its not the field or trade you are in at a high level that limits your earnings, its the role and location as well. I can do what I do in one City and make half what I make now and in another they may pay double. Its supply and demand. Look at job boards for your city and see what the ceiling is for the different IT roles. It will show you what your theoretical ceiling is for any given job title. Then work to get to that area. It may also be a trade and they may be right. Do the research and see what fits for you in your city.
To address the second point, starting over is scary but staying a bad or limited course is worse. If you hit a fork in the road and choose a path the longer you stay the path the harder it is to go back or cut over to the other path. If you quickly change, the road to the other path is a lot shorter. Don't stick something out that will limit you. If you stay the course and 5yrs later you finally crack $50K CAD. It could be that if you start over that you may crack that same $50K CAD in 2yrs and be even higher 3yrs after that. Do the research, see how things are in your city and good luck to you!
RestartRebootRetire@reddit
Where I live they're desperate for tradesmen. Roofers, anything. Any smaller area flooded by people seeking the good life (with their money) ends up way understaffed in the trades. Our local appliance repair shop is booking six weeks out, and a good roofer is 6+ months.
Bogus1989@reddit
lmao this is why i do IT now. a decade in fhe US Army. my body was completely destroyed before 30.
AfterEagle@reddit
When AI starts picking off more jobs, those "trade" positions will become the next gold rush and will be neutralized similarly to IT right now.
Yes AI likely can't be a plumber... But when jobs are being lost and everyone becomes a plumber what does that do the job market?
blix88@reddit
Get out while you can.
cyberkine@reddit
Opportunities arise at the intersection of disciplines. Mix IT with a trade - install and maintain network cabling, etc. Specialize in PLCs and/or learn CAD/CAM and support process automation. Lots of places to use IT without sitting at a desk, and bringing a specialty like IT to a trade can boost pay.
nashmunny@reddit
most people will tell you doing anything IT sub 80K isn't worth it. Easy money ran out. Get a real ob.
AdeelAutomates@reddit
One of the hardest leaps to make is from support to systems. Which is where the dream of working IT, building and working on cool systems and of course the good money lies... but getting there can be hard. Lots of people hit that point and aren't lucky enough to have a natural transition out.
So IT becomes a never-ending education. The feeling to always level up keeps creeping up as tech evolve.
How do you master systems if all you are doing is simple troubleshooting for users, right? That stuff you learn in school begins to fade away. Doesn't help that the jobs are ticket based and usually stressful. Leaving you little room to think about even opening the books.
Worst is when you are working for a job but the industry is speeding ahead around you. Making you that much less in demand over itme.
Alot of people have 4-5 years of experience but it's really 1 years of experience being repeated 4-5 times. That's because alot of jobs make you a cog rather than a force that can explore and grow. Those are the worst because you actually degrade over time. So your best bet is to switch jobs around finding more meaningful pursuits and build your own career path.
Now in terms of job switching in this market.... it doesn't help that our line of work has a few factors at play right now. Too many people looking for jobs (with each year more graduates) with too few roles. While orgs are downsizing and letting people go making that pool worst. Outsourcing to places like India to cut costs. Automations that cut teams that were 10 to say 7 to manage the same workload. And then of course the excuse that's being used for the mass firing... AI will eventually have some effect as well.
Of course, not everyone has this same experience but it's something to consider.
I know a kid who at 22 was a crane operator. He got paid to go live in Toronto (free housing) while making 140k + over time 2.5x. while my first 5 years was < 60k, lol.
N7Valor@reddit
Are those the same people that told everyone to Learn to Code?
How's that working out?
Zeggitt@reddit
Im currently trying to get out of IT and into electrical, but i like physical work. If you like doing IT, you should stick with it and try to move up. The job market is pretty brutal right now, though.
Current_Anybody8325@reddit
This is considered a trade. I got my degree at a technical college. Now, it's a trade that can lead to a "white collar" role, but I.T. has historically been a trade-like field.