My company executives thinks it can replace 100 percent of our help desk teams with AI agents.... This year.

Posted by NickBurnsCompanyGuy@reddit | sysadmin | View on Reddit | 966 comments

For the record, we support 100,000 users. Thoughts? Anyone else dealing with lunacy around AI potential from executives?

"Tell me you've never worked a day of help desk, without telling me you've never worked a day of help desk."