How's your on call rotation/pay?

Posted by thebigbread42@reddit | sysadmin | View on Reddit | 21 comments

Wanted to get a gauge of how other companies handle their on call, how often, what it consists of.

Right now, ours is rotating between 18-20 people so you're only on call 2-3x a year for a week.

It's supposed to be emergencies only... but sometimes we get calls like asking for assistance with webcams, printing, etc... that we're expected to help with.

For reimbursement, there's a stipend for everyone. And if you're non-exempt (hourly) you get OT of course.

As far as volume goes, it fluctuates quite a bit depending on events. I've gone an entire week with nothing, but then the person after me will have 15 calls over the course of the week.

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the_star_lord@reddit

£20 p day m-f, £40 p day S S and bank holidays. 24/7 on call.

Rotated around the team as one week as primary contact but when not primary still on call and expected to help if needed.

Works out around 9k extra a year.

Re users, we have an approved list of ooh uses who can call us, and when we get a call we check that.

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Mehere_64@reddit

I am not on call directly but maybe 1-2 times a year the people who are on call will escalate something to me.

Salary as well but if I have to spend a bunch of time outside normal hours, I get to take off time during the week.

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en-rob-deraj@reddit

Salary. Work 35-45 hours per week.

Every other week on call. I typically take it really easy on WFH Fridays when it's my week on call.

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thebigbread42@reddit (OP)

Half the year spent being on call sounds rough. Is it slower at least?

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knightofargh@reddit

What’s compensation for on call? That’s just part of duties as a salaried OT exempt computer worker in the U.S.

Every 8 weeks, but I’m in security engineering. Things are pretty screwed if I’m getting called. I make tools and manage SaaS stuff.

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robvas@reddit

Salary. No pay or bonus. A week every 3-4 months of on call.

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Wabbyyyyy@reddit

I’m also salary but I’m on all one week every 4 weeks. 24/7. Shit fucking blows

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thebigbread42@reddit (OP)

That's how my old job was, on call once a month for a week gets really old. You're basically on call 3 months of the year.

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Man-e-questions@reddit

Similar to this example but once every 2ish months. (We have a team of 8-10ish people)

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homeless_wonders@reddit

Salary, on call every 4 weeks, and I'm secondary for everyone else, so when they can't fix it, it's me.

Also no extra pay.

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Zromaus@reddit

One full week a month with no extra pay, part of the salary agreement was that after hours would be expected, and we all shook bossman's hand lol

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tremblane@reddit

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1 week oncall shifts, rotating between 3 people. Pages are rare.

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Yeah, we’re salaried so it’s part of our pay. I’m in higher ed so “emergencies” are definitely fewer than it was in my last job in Healthcare IT. After healthcare IT, nothing is an emergency in higher ed IT. We split it between 2 senior staff and 2 junior staff, and generally the senior staff jump on the issues first because we can fix the issue faster, and get paid more.

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