Every shop seems understaffed but none are hiring, what isnt adding up?
Posted by tylerthe-theatre@reddit | AskUK | View on Reddit | 702 comments
It's definitely noticeable in hospitality and retail, your primark (maybe less so), H&M, your average Next has a handful of people on the shop floor, and the list goes on.
Plenty of shops seem to be running on skeleton crews nowadays, you've probably noticed it if you shop semi regularly and find yourself searching for seemingly non existent staff cos there's no one around. Is it a mix of payroll cutting to save money and it just being 'expensive' to take on staff now?
I just find it frustrating because I know there are loads of young people, fresh grads that would kill for even a part time job and can't get anything, and half the high street stores have 3 people working midday on a Monday.
neilmac1210@reddit
I don't know the answer, but I was in the Job Centre last week and the guy working there said that they were short-staffed. He didn't seem to get the irony.
Jonny_rhodes@reddit
The irony is the people working there seem like the least qualified people for any job …
Let alone helping people find jobs (everyone knows that’s not what they do any more)
Emperors-Peace@reddit
Nearly twenty years ago I was on the dole and was getting the bare minimum as I lived at home and had savings (Like £35 a week). They made me feel like total shit every time I went, despite only being unemployed for about 2 months.
I don't know if it's changed but back then you had to apply for two jobs a week to be eligible for job seekers allowance. One day I went in to tell them I'd found a job and wouldn't be coming back.
"Have you got a record for which jobs you've applied for this week?"
"Yes." Proceeds to show him the job I applied for (at the job centre).
"What other job did you apply for?"
"I didn't apply for any other jobs..."
"why not?"
"Because he first job I applied for gave me a job....."
Proceeds to chastise about not applying for enough jobs before "Letting you off this time." Despite there not being a next time because I now had a fucking job.
Morons.
CamflyerUK@reddit
I had a similar experience about 25 years ago. When I've been out of work since I haven't bothered signing on as it wasn't worth the hassle for so little money. Easier to live off savings until you find another job.
Emophia@reddit
That's bad for background checks, it's better to be on UC than have a massive empty gap. I got bit by that when I was between jobs after Uni.
CamflyerUK@reddit
Maybe not a good idea to have a long gap but if you are confident of getting a job in a few weeks and can afford to support yourself then signing on is more hassle than it is worth.
That's why the claimant count is a bad estimate of the unemployment level as a lot of people out of work aren't claiming benefits.
anomalous_cowherd@reddit
If you have savings...
About the same time as you I decided to go self employed. I went in a govt backed course on how to be successfully self employed and they told me to sign on while I built a customer base.
It was a lot of hassle to do, they couldn't grasp why I wasn't trying to find a new job in my field, and I dusted I applied for many random jobs I clearly wasn't going to take.
Also the amount you got back then was reduced pound for pound if you earned anything that week so even with my few initial customers I always earned just enough to get nothing from them at all.
When I signed off a few weeks later because it was nothing but trouble and wasted time they were very upset that they couldn't tick the "signed off because we got them into work" box.
Cool_Professional@reddit
When i was made redundant I had to sign on. Every two weeks and show them my diary with actions taken every day, including weekends.
One week I had a day where I took no actions in my diary. When asked, I said to the lady that I went to visit my dying relative.
I got that two weeks money stopped for taking an "unauthorised holiday". Appeal denied.
The following time I was 15 minutes early for my appointment (im one of those people) and I saw the person (junkie) before me sign on, no checks of diary, nothing. When I asked why he didn't get any checks I was told he was deemed as "unemployable" so got his money automatically.
Emperors-Peace@reddit
Pretty much sums up our benefit system.
Honest person but desperately need help? Fuck off we're going to pay you the bare fucking minimum.
Don't really need help but like taking the fucking piss? Here have every benefit under the sun. We'll sort the paperwork out for a house and mobility car too.
PrincessGary@reddit
Yeah, not on the mobility car, you got to have PIP and not only just PIP, but the highest rate of mobility.
PIP itself is hell to get on, and keep, let alone geting higher of either of the two rates, People who need it barely manage to get on it, and will very rarely get it on application, it'll go through mandatory reconsideration and then appeal first.
Emperors-Peace@reddit
Like my appointment above says. I think it's hard to get on if you're honest. It's seemingly not hard if you're taking he piss, which I have witnessed first hand countless times.
jflb96@reddit
I wouldn’t say that addicts don’t need help
Cool_Professional@reddit
Yes, but we shouldn't give up on them. They can do better, with help. Not just help them sustain their current lifestyle.
jflb96@reddit
Yeah, but better they just get money than not get anything, right?
Cool_Professional@reddit
I'm pro equality. Id rather raise everyone up, if we cannot hold this gentleman to any expectations, they should not be applied at all, to anyone, at any time.
Or we should have those or similar expectations of everyone participating.
It's also debatable if the money provided is doing harm or not.
jflb96@reddit
Yes, raising everybody up is the ideal, but in terms of harm reduction in the neoliberal hellscape in which we persist, some aid is better than no aid
Emperors-Peace@reddit
Not what I was saying really.
Although I'd argue giving addicts additional money isn't going to help them in any way.
jflb96@reddit
That’s what you were saying sums up our benefits system
Cool_Professional@reddit
You'll like this one then.
When I mentioned this incident following being reassigned job advisors, the new lady i got had been there for years. She said to me that it probably was because they all had targets for how many people's benefits to stop each week.
Said something along the lines of - it used to be a good job and you'd try to help people find work and coordinate with employers open days etc, now its just how many people's money did you stop this week.
This would've been camerons Britain at that point.
barrenvagoina@reddit
There's levels to how much contact you get at the job centre based on disability, you get less appointments yes, but you still get berated and can be sanctioned like everyone else. Plus you have to give evidence not just of addiction, but that you're getting structured treatment to be eligible for less contact, or to be switched off temporarily. The reality is someone obviously in active addiction is extremely unlikely to get hired, and not giving them UC is not a effective treatment, people do better at recovery when they're supported and have less to worry about, not when they've got literally no income.
None of this changes how shitty the job centre was to you, me, or the countless other people who were sanctioned and shat on for not being job application robots. But the grass isn't greener for addicts, or otherwise disabled people on benefits
FPS_Scotland@reddit
Two jobs a week? These days you're expected to do 35 hours of jobsearching or related activity a week. How many job applications that translates into really depends on how nice your work coach is, but I'd imagine something more like 2 jobs a day would be somewhere near the minimum.
psilosilence@reddit
I'm currently on the doll. I upload the jobs to my journal in bulk the day before my appointment. I forgot last week and rush uploaded 3 applications; my last appt was ~3 weeks prior.
My work coach said, "Well, I can see you've been applying to jobs so all is well there. Have you had any responses?"
Maybe I'm lucky but that's been my general experience thus far. Full disclosure: I have three degrees (including a PhD) and they understand I'm looking for niche work so maybe that plays a part in it.
Jonny_rhodes@reddit
They said to me regardless of qualifications I had to be looking for any job that would give hours.
A friend from uni worked at cern until he decided to move back to uk with his wife. When he signed onto uc months later they checked his cv and qualifications and said he could work as a cleaner in a local college, they have a good physics department …
He asked if they want Michael Jordan to be a cleaner in a school with a good basketball team
When they looked confused he said now you’re in the same page
Jonny_rhodes@reddit
2 jobs ? I got told 5 hours a day I should be applying for at least 6.
I told them you’ve got to be tapped to think you could fit 6 in 5 hours
And if you did how many days could you keep it up
They said until they don’t a job
I said in a fortnight you’ll have applied for 100 jobs
Where you gonna find new ones to apply to ?
off_of_is_incorrect@reddit
Some weeks the gov portal doesn't even get enough new jobs to advertise for you to cover your quota, lmao.
No point going round Indeed and all that shit, because 99% of the tripe on there is already on the gov portal anyway.
Big_Brilliant_1829@reddit
They don't require the portal though
Wino3416@reddit
I applied for 100 jobs a week when I was unemployed.
Jonny_rhodes@reddit
When
Wino3416@reddit
Last summer. Got a job in September after being unemployed for a couple of months.
neilmac1210@reddit
You applied for 800 jobs?
Wino3416@reddit
Yep somewhere round that. You don’t even want to know the interview rate.. dismal but some luck from sheer amount of application. I ended up getting an ok paid job with a good company for my CV which has now got me a properly paid decent role 7-8 months later. A lot of fucking work, I short.
Wino3416@reddit
If someone can explain the downvotes I’ll pretend I didn’t apply for all those jobs as apparently it’s a fucking crime.
Wino3416@reddit
Could someone explain why I’m downvoted for stating what I did when I was unemployed? Why is Reddit so full of muppets?
Emperors-Peace@reddit
Just go out and drop off a fuck load of CV's.
pajamakitten@reddit
Try that yourself and see how you get on.
Emperors-Peace@reddit
Oh I'm aware it won't get you a job. But it's technically applying. To placate the job centre arseholes.
Jonny_rhodes@reddit
Ok so dropping off a cv, even if the business were to accept it (which a lot literally refuse nowadays), then I can add like what, 5 minutes max. ?
Only gotta drop off 40 a day hey
Legitimate_Corgi_981@reddit
Good luck with that as well these days when they force you to retype your CV into their preferred online form.
Then an AI checks it over and says nope.
Big_Brilliant_1829@reddit
I mean, that's not an unreasonable ask.
Death_Binge@reddit
Surely these days they could just help you - if need be - to set up some job alerts to your specification, and then concentrate on writing/tailoring your CV, etc, maybe?
Charlie_Yu@reddit
I hate these job coaches. They are part of the reasons why it is so hard to get a job, because every company is flooded with applications from people who are not qualified for the job but had to do an application. Their job is an active harm to the society.
buy_me_a_pint@reddit
When my Grandad had a company (he is no longer with us) he told us how many applications he got, loads. I was not given the job automatically, I had to apply for it, I was not given it because I did not have the tact, the professional clear sounding voice on the telephone and no sales experience etc
He told us that one person applied twice as the job was posted twice.
I explained to my Grandad that he was trying to meet he quota like most of those applications the job centre and providers tell us to apply for
Devious_Pudding@reddit
Many of us had similar experiences.
"I have my contract signed and I start next week"
"Well you should still be applying for jobs till you start"
Whatthefuck?!?!?!?!?
Legitimate_Corgi_981@reddit
Sadly, with the US currently screwing over the world economy on a daily basis, it's not entirely out of the realms of possibility that a company may have to pause recruitment even after you've accepted a job.
Big_Brilliant_1829@reddit
And they won't even bother telling you either. Just string you on with "it's being processed", or just go silent.
Big_Brilliant_1829@reddit
I've always continued applying/interviewing right until my first day, I've been stung before for that
360Saturn@reddit
I was hired for 33 hours a week. Apparently I should "still spend 2h a week jobsearching for a second job" that would employ me the extra hours needed to hit fulltime.
girlpersona@reddit
I really hope it’s changed, I also had a shit experience when I went manyyyy years ago.😅I went in hopeful and came out feeling like I was scum and quickly dreaded going.
I assumed that job centre = job help. I remember it being advertised in leaflets and windows that the job center will support you with cv support, job listings, coaching etc. I did hope I’d be eligible for benefits because I was struggling, but I was desperate to work but had no experience which was a massive barrier after months of rejections.
Unfortunately whilst I waited for my turn, I noticed my to-be job coach was arguing with a couple who had missed their appointments and getting all aggressive. So when they got to me they were already pretty cold and I got the impression that they wanted to process me quickly and get it over with.
I stayed polite, asked questions. I gave her a copy of my current cv (which was pretty empty sadly) and asked if she could check it over. But it didn’t matter, I felt like they had already written me off as someone trying to scam the system. It was such an overall shit experience for morale when I was already at a low point. She didn’t look at my cv. She explained the diary, and to come back to my next appointment.
I came in on my next appointment, and saw posters up on the wall about getting work experience placements. CV support. Interview coaching. The things I had initially associated a job center with and hoped to get.
Apparently, the job centre was having a hard time actually getting any job seekers to do any of it or turn up for the work placements.
My job coach did not want to help me with this either lol. She said it was another team that deals with this and I hadn’t been on JSA long enough to be eligible. But I didn’t want to be on JSA for a long time.🥲
So after my app with her I went up to their team and asked about it. They had no one taking the work experience placements on and were complaining about it. It feels crazy that it was apparently a wasted resource that they had no one taking them up on, and yet I had to beg for it lol and after they spoke to other teams and managers about it they let me do it and it really really helped me get a job so much sooner when I had that exp under my belt.
When I got a job, I came in for my app, my job coach still greeted me really sternly and put out her hand for my job diary. I told her I was here to sign off because I found a job now, and she actually seemed surprised and softened up for the first time.
I get they have a hard job but I wonder how many people came in with hopes of getting a job but just give up and became what it feels like the job coaches see you as.
peachicee@reddit
Happened to me. I got a job whilst on UC, told them I got a job, still got signed up to a careers meeting (during working hours of said job that I had got, so I had to ask for an hour off to attend as I received an incredibly threatening email that I HAD to attend it), spent an hour being told about how to apply for job and contacted them after asking why I’d been told I had to attend this when I’d already gotten a job. Absolute waste of time.
Prudent-Level-7006@reddit
They tried to make me find a job around my, at the time part time job and college hours, and they rounded it up realistically, to four hrs a week 😂 I'm like I don't think that exists
I was so glad when I got a better contract and didn't have to deal with their idiocy. They'd make me sign on when I was meant to be at college too which they obviously knew about
ZekkPacus@reddit
About 13 years ago, I got sanctioned for...getting a job.
I'd got a job, but it was a new opening and didn't start for four weeks. I told my job coach and he told me I'd be expected to continue job seeking to receive my JSA up to start date. I guess technically that's fair but functionally it's ridiculous - I wasn't going to waste 35 hours a week of my own time to find something I already had, and I didn't want to apply for things, potentially attend interviews, only to tell them "yeah sorry I've already got a job I'm only doing this to keep the DWP happy".
So I told him I wasn't going to be doing that, didn't do it, and sure enough, they stopped my last two weeks of allowance for not actively job seeking.
Kelypsov@reddit
The system is working as intended, then. It's deliberately set up to discourage people actually using it, even if they're in the exact circumstances it's supposedly there to cater for. This is why it's got ludicrous rules that make no logical sense, if you view it as a system for supporting those out of work whilst they try to get back into work - it actually isn't.
SilverCompetitive902@reddit
For me its been like:
You have to apply to everything your able to do If you get an interview you have to do it If you get the job you have to do it
What do you mean you quit the factory job after a week of being screamed at in multiple languages for not knowing what to do while you got no training and almost no one spoke good english (to train you). Ive had bad jobs but you have to stay until you get another job offer. What other reasons did you leave? Oh you got suicidal again from being screamed at nonstop for a week straight? Im not putting that down thats absurd. We are sanctioning your payments for taking a job we made you take that you then couldnt do after trying it out hard.
Apsalar28@reddit
I feel your pain. I got sanctioned for not applying for a job they gave me that had a closing date 3 months in the past
meltymcface@reddit
I got sanctioned for not applying for a night time security job that the main minimum requirement that was up top in bold, required experience in the role (I had 0 experience in pretty much everything)
beeurd@reddit
I remember after I was made redundant in the recession around 2011ish, and one week I was in the job centre telling them I hadn't applied for any jobs that week because I couldn't find any suitable. I got a right snotty reply from the advisor for "not doing enough", then she spent 5 minutes looking on the computer for me before coming back and admitting there weren't any suitable jobs for me to apply for. 🫠
myblackandwhitecat@reddit
I remember reading some years ago about someone who got a job and was to start it in a fortnight. The job centre staff asked if he would be looking for another job for the fortnight till the job started. He said no and they stopped his benefit.
goodmythicalmickey@reddit
We joke that they're people who were on Universal Credit for too long so the job centre hired them instead. When I went in, the woman was using Caps Lock for every capital letter and my husband has to explain to them every single time that it's a joint claim when they tell him he shouldn't be getting anything because he's a student
Big_Brilliant_1829@reddit
Bad keyboard skills are endemic
Force-Grand-2@reddit
I know at least one (very nice lady, who was just in many ways a victim of circumstance) who went straight from signing on for years to being a UC case manager. It does happen. She was great at it though.
WizardButtholes@reddit
They are unqualified, during the pandemic the government had the awesome idea to pretty much sack most people who worked at job centres instead of furloughing them and then when the pandemic subsided they just hired a bunch of new people but couldn’t be bothered giving them decent training.
Not_A_Toaster_0000@reddit
Maybe it's like Warhammer shops, where if you just hang around one long enough you eventually become one of the staff
CamflyerUK@reddit
Same with careers teachers (if they still exist). Seems to be a role people end up in when there are no good at teaching or finding a better job.
dontgoatsemebro@reddit
Have you spent a lot of time in job centres?
Jonny_rhodes@reddit
Yeah I’ve been a stay at home dad for 2 and a half years.
Only had to apply for jobs for like last 6 months. They have done literally nothing to help me and as much as possible to deter me from claiming benefits.
Have had a job and paid taxes for 13 years before that.
RegularExplanation97@reddit
I’ve honestly never dealt with more incompetent people in my entire life than I have at the job centre.
heretek10010@reddit
Some from my local jobcentre applied for jobs at Tesco and none of them got an interview.
how_to_be_invisible@reddit
Our job centre have staff looking up case files and gossiping about the people - judging whether they think they're faking stuff etc 🫠🫠🫠 love that they get paid to break data protection and gossip about us povvos
Big_Brilliant_1829@reddit
JC isn't for jobs anyway anymore, last time I was there I only had to visit once.
I even did a meeting from the pub.
goodmythicalmickey@reddit
Our job centre has of staff but they're always late even though never seem to be doing anything
nathderbyshire@reddit
Yet you're late once and you won't be eating much for the next 2 months
FreddyFrogFrightener@reddit
Job centre staff seem to be about as brainless as they come. I once almost had my benefits stopped because there was a job vacancy that I didn't apply for, apparently "I'm not a qualified dentist" isn't an acceptable excuse?
BetweenBakerSt@reddit
Been there! I'm a wheelchair user, have been for over a decade now and rather lady I spoke to insisted I could do 12 hour shifts as an aircraft cleaner, because I "can hold a brush"..... she didn't seem to understand that my wheelchair doesn't go up stairs and definitely doesn't fit down the aisle of a plane!
off_of_is_incorrect@reddit
Deaf, told to apply for work in a call centre. This was way back when assistive tech was in its infancy. And yes, I got sanctioned for that.
Subaruchick99@reddit
That’s horrendous - so sorry for you
BetweenBakerSt@reddit
Wow................... I'm not surprised, but I AM disgusted at that...
RunawayPenguin89@reddit
They must have an annual meeting where they display the moat ridiculous combination of Seevice User and Job Offered and give a prize for the best one
Legitimate_Corgi_981@reddit
2nd prize they award is for most applicants sent to obvious scam companies/pyramid schemes which actively advertise at near/below minimum wage (potentially meet minimum wage if you don't take any breaks! You will be self employed!)
MrMakuMaku@reddit
I had this for a while where I was bed ridden for about 6 with medical issues, up in Lincoln. The first lady I was with at the job centre kept arguing with me for not applying for jobs like stacking shelfs at a supermarket... like hello the reason I am only applying for online jobs at this moment in time is because I am unable leave my bed...
After weeks of arguments and threats to my uc payments, I asked to get a different case manager. The assigned me a different guy who demanded that I come in to the job centre and then accused me of having a drug problem because I was forgetful and scatter brained (due to the large quantity of prescription drugs I had to take each day) He then threatened to cancel my payments too, unless I came in in person
lilphoenixgirl95@reddit
That’s just discrimination. Legally. Ethically. And Lincoln is notorious for this. I’m from Lincoln myself and have a serious genetic disease which has multisystemic symptoms, permanent damage, etc. including things like urinary incontinence (at the age of 24). The shit I’ve had to listen to is unbelievable.
MrMakuMaku@reddit
I really dont miss it. Ive bad experiences in a lot of job centres but the Lincoln one they were foul every time. Funnily enough the people at the hospital in Lincoln were also foul and discriminatory to me pretty much every time I was there, except for the helper I had thankfully was a delight
BlackberryNice1270@reddit
It doesn't seem to have changed much since I was unemployed for a while about 30 years ago. I was signed on with about 4 agencies and got a few days temp work pretty much every week so I never actually claimed any dole money. I kept taking cards with jobs I wanted to apply for to the desk only to be told, you can't apply for that job, you have to have been completely unemployed for over 6 months. Then they'd say "and what are you doing to look for work?" accusingly. My daughter had to claim as she was laid off at the beginning of covid and they made her feel so distressed and anxious I told her not to bother and we supported her until she got a job.
RoyalConflict1@reddit
Similar situation, they told me off for refusing to apply for a delivery driver job when I don't have a licence (for medical reasons so not even like they could put me through my test)
CamflyerUK@reddit
Which just means that people apply for jobs that they don't have the interest in, ability to do or qualifications for which is a waste of everyone's time.
Jonny_rhodes@reddit
I had them tell me I had to apply for a truck drivers job. I said I wasn’t qualified, was told to apply anyway.
Applied, got a very confused call about my application. “You’ve applied but you checked no to a lot of things that are requirements”
Yes.
“Why did you apply then?”
Job centre told me I had to
“Why?”
No clue mate tbh
“It’s wasting our time”
I get that… but apply for this job you can’t get or we’ll stop your benefits… well I applied 🤷♂️
He said he’d sort it out, I got an email telling me that I wouldn’t be getting an interview, it said they would be updating their application process. If anyone was missing any qualification and was sent by the job centre, the job centre would be receiving complaints about it.
Literally just added a check box “were you told to apply by the job centre”
Jlaw118@reddit
I had to go a few years ago to show some ID that I’d already uploaded online, but needed to be verified in person. I was already fuming about that as I was self employed and lost out on work for the appointment, for the guy turned around to me and went “right, now I need to book you an appointment to show proof of self employment.”
“I’ll show you anything you need now whilst I’m here, saves me losing another days work then.”
“No sorry, I’m not self employment trained,” he replied.
Not self employment trained 🤦🏻♂️ not trained to do what? Look at some invoices? Bank statements? Proof of premises/address?
ashensfan123@reddit
My sister once went to a post office and wanted to send a parcel to the channel islands to our mum. The person at the desk said that she couldn't do that because she (the worker) wasn't trained on how to fill out a customs form. A form that the sender fills out themselves.
My sister was so annoyed.
Mr_Bumcrest@reddit
I don't think it's it's ironic. You can be short staffed and not recruiting.
queuingforchips@reddit
The irony is that it’s the job centre
Ok_Young1709@reddit
They'll always be short staffed, DWP won't give them more money for more people.
tylerthe-theatre@reddit (OP)
*slow clap
StipaIchu@reddit
😂
Cat5568@reddit
Cuts, when I was working in retail, they would cut the amount of hours we had to below what we had amongst us in contracted hours, so we would always be over budget.
Then when someone would leave, management can't replace them. After I left, they cut hours down further and took contracted hours away. So they make the team smaller and smaller.
BlackberryNice1270@reddit
NHS is on skeleton crew. They're not hiring either.
fructoseantelope@reddit
Since 2010, NHS staffing has increased by about a third. 50% more doctors, 33% more nurses. There are currently 120k vacancies that are being hired for. There are 1.5m people working for the NHS. It’s the 5th biggest employer in the world. Funding increases in real terms at 3.5% a year, every year.
The numbers never seem to match the anecdotes when it comes to the NHS, it’s been underfunded and on the brink of collapse for ever. It’s like Iran being weeks away from having nukes for 50 years.
AnonymousCapybara72@reddit
Absolute numbers are totally irrelevant. It's numbers per capita that matter, and we continue to have among the lowest numbers of doctors and nurses per capita in the developed world. Same applies to funding: our per capita health spending has increased at among the lowest rates of all developed countries.
We have an ageing and extremely unhealthy population (made worse as we're now starting to reap what the Tories sowed in 2010 when they cut public health spending by over 90%). Old people and fat people place far more strain on health services than young and healthy people.
Social care is in shambles and our hospitals are doubling as care homes. Bed blocking is a massive issue. Our hospitals are rammed full of people who, in normal countries, would be looked after by carers in a care home - but we just don't have enough social care provision, so they occupy a hospital bed and all the staff and resources that go with it for weeks or months after they were medically fit to be discharged.
escapingfromelba@reddit
They do matter as what we got for the money only a few years ago in terms of throughput has not matched the increased headcount.
fructoseantelope@reddit
Ok so maybe the answer is more holistic than just keep throwing money and people at the NHS. I think we agree.
AnonymousCapybara72@reddit
Well, no. It really all comes down to money. Almost all of the problems with the NHS are a result of clueless politicians trying to save money.
More public health spending, better social care, more non-clinical staff would all greatly reduce costs down the line - but it requires spending more in the short term.
fructoseantelope@reddit
No I definitely do agree. Fix society, educate everyone, improve social care, etc. The NHS is the symptom. If we all didn’t have no money and eat shit food we wouldn’t have a diabetes epidemic, for example.
ResolvePotential9171@reddit
People have no money to eat healthy food but we do have an alcoholism epidemic too so maybe we could get people to spend less on alcohol so they can spend more on healthier food. And if we're fixing alcoholism, we're back to the NHS. Funding and staffing the NHS. What's "improve social care" mean to you? Hopefully funding and staffing the NHS so that social care can be provided. Back to NHS again. It's the solution.
PM_Me_Ur-Cntrys_Folk@reddit
An additional issue outside of the healthcare system is the massive cuts to the charity sector. Funding has been depleted year-on-year since 2010, and plenty of charities have closed or cut their staff and services a lot. That affects healthcare as well - charities do vital work in health education, countering loneliness, mental health support, and homeless support, among other things, all of which can stop someone from getting to the kind of crisis point that takes them to A&E or other healthcare provision.
Specimen_E-351@reddit
This is because increasing NHS funding and staffing has been unable to keep pace with the large and rapid increase in population we've have since 2010.
People spent years warning of this exact consequence, among many others, of poorly controlled mass immigration, but they were dismissed simply as racists until now, after decades of this occurring, even mainstream parties are acknowledging that something must be done. Even labour have worked quite hard to get net migration down considerably.
All of the UK's infrastructure and public services are utterly swamped and crumbling under the weight of rapidly adding millions of extra people.
off_of_is_incorrect@reddit
Bruh, the hospitals are 99% full of old people and they're sure as hell aren't immigrants. Go away with the racism.
Specimen_E-351@reddit
It's not racism, it is basic statistics. You are the one making an emotional and anecdotal argument about who you see in hospitals.
We have increased absolute spending.
Due to a large increase in population, the amount spent per capita is not enough.
Therefore, planning and control of this system has been poor.
It's really quite simple. Please present your alternative statistics that prove this logic wrong.
handtoglandwombat@reddit
Citing average stats from as far back as 2010 is transparently bogus and conveniently ignoring all of the data points that you don’t like, like the 2024/25 real term cut of 1.2%, the *persistent* 110,000 vacancies that haven’t been filled for years, and of course the big one: you’re completely ignoring the increase in demand. 3.5% isn’t enough with the aging population we’ve got. And yet we keep farming things out to agency work and privatisation which surprise surprise, only makes things more expensive.
fructoseantelope@reddit
Yeah there was a cut one year and bigger increases to make up for it other years. That how average trends work.
handtoglandwombat@reddit
1010-2012 +0-1%
2012-2015 +1%
2015-2018 +1-2%
Covid years +20%
2022 –4%
2023 -1.4%
2024 +2.4%
So when you break down the numbers what we actually see since 2010 is historically low growth with one much appreciated (albeit inefficient and mismanaged) surge. And as I already mentioned, you’re conveniently ignoring just about every other factor. Demand has increased, costs have risen, and there’s fixed staffing vacancies. Even if your cherry picked “3.5% real terms increase” was surface level accurate, it wouldn’t mean much. 3.5% doesn’t meet the needs.
fructoseantelope@reddit
Ok so the country has added 10m people in recent years and this has delivered no commensurate growth which can pay for the support of everybody. We are where we are.
What’s the answer? Just increase NHS budget every year forever? When does it stop increasing? It’s already 20% of UK spending. France, Germany, Denmark are all 11-12%.
What amount will be enough?
handtoglandwombat@reddit
Oh sorry I thought your argument was that the NHS is adequately funded and that people should shut up and stop complaining. Now you’re arguing that it’s impossible for it to be adequately funded and that people should shut up and stop complaining?
Cherry picking and moving the goal posts. Debating with logical fallacies is pointless. I think we’re done here.
fructoseantelope@reddit
Nope, none of those things. You’re extending simple statements and trying to get an argument. My point is simply that it’s already massive and gets more funding in real terms and more people over time. Number of hip replacements doubled since 2010, same for knee replacements, double the amount of chemo, +50% the number of radiotherapy, +50% cataract treatments, 25%more GP appointments, hospital admissions +20%, MRI scans +120%.
And yet as long as I’ve been alive I’ve been told it’s in existential crisis, about to collapse and chronically underfunded.
What will we do next? Will we keep growing funding forever? Will we keep cutting education, social care, roads, defence, the police, our shitty national infrastructure, etc., forever? Just feed the NHS and never invest to fix the things that generate the patients? Shit food, shit lifestyles, shit jobs, shit education, shit economy.
BlackberryNice1270@reddit
The NHS needs non-clinical as much as it needs clinical staff. Currently, my trust is only internal recruitment, even for band 2s. One of our surgical wards hasn't had a ward clerk for over 8 months, so other staff (i.e. me and my colleagues who are not ward clerks) are having to fill in. We're doing that 2 full time members of staff down. This is just one limited specialty in a large hospital in a large trust.
NumeroRyan@reddit
Yet wait times are the lowest since 2019 years in England and lowest for 6 years in Wales.
Apsalar28@reddit
In my area a whole load of routine things are being outsourced to the local private hospital.
If you need straightforward one off type treatment like a hernia op then you can be sorted in a couple of months. Referrals for anything more complicated or chronic seem a little bit better but you can still be waiting 6+ months for cardiology etc
Big_Brilliant_1829@reddit
That's always been a thing
BigSisLil@reddit
That's great but wait times for planned care are a different thing from staffing levels in services that can't wait. There is also the issue of trying to get referred to a service and being told by your GP"Sorry they aren't currently taking referrals, we'll try again in 3 months"
Tattycakes@reddit
Can't have long wait lists if you don't put people on the list * taps head *
Glittering_Vast938@reddit
More here:
• Public satisfaction with the NHS rises for first time since 2019 • NHS waiting list at lowest level in three years • NHS Wales Waits Fall to 6‑Year Low With Faster Ambulances and More Appointments Delivered NHS • NHS slashes Emissions & Costs as Investments in Renewables, Modern Fleet & Buildings Pay Off • NHS Fleet Goes Electric with EV ambulances & Dedicated EV Chargers • NHS makes morning-after pill available for free across pharmacies in England • NHS cancer gene database to allow families to check risk • NHS Expands Mental Health Workforce With 6,700 New Staff Backed by Innovation Funding to Transform Mental Health Care • Government Announces £300M NHS Tech Upgrade, 100 New Health Centres By 2030 • Student Nursing Numbers Rise Again for the first time since pandemic with New NHS Support
https://www.reddit.com/r/GoodNewsUK/s/YFzC4qC7gN
BlackberryNice1270@reddit
Which just shows how fckn marvellous NHS staff really are. And not just medical staff, but everyone from cleaners to porters to admin.
Glittering_Vast938@reddit
I agree!
Sorry about the editing of that post! It got very condensed!
Woohoolookatyou@reddit
In context with other investments the NHS is making, that might be about to change.
Public satisfaction with the NHS rises for first time since 2019 NHS waiting list at lowest level in three years NHS Wales Waits Fall to 6‑Year Low With Faster Ambulances and More Appointments Delivered NHS NHS slashes Emissions & Costs as Investments in Renewables, Modern Fleet & Buildings Pay Off NHS Fleet Goes Electric with EV ambulances & Dedicated EV Chargers NHS makes morning-after pill available for free across pharmacies in England NHS cancer gene database to allow families to check risk NHS Expands Mental Health Workforce With 6,700 New Staff Backed by Innovation Funding to Transform Mental Health Care Government Announces £300M NHS Tech Upgrade, 100 New Health Centres By 2030 Student Nursing Numbers Rise Again for the first time since pandemic with New NHS Support
off_of_is_incorrect@reddit
We are, we just take 3+ months to give someone the job when they've passed all the checks and interviews for some reason.
A lot happens in 3+ months, people move on and it has a further knock on effect.
BlackberryNice1270@reddit
Current ban on external recruitment in our trust.
AnonymousCapybara72@reddit
And it's not like we don't need the staff. Short staffing across the NHS. I work in inpatient mental health, we've had all hiring frozen and almost all bank stopped for a while now. But we are so short staffed it is severely dangerous.
Meanwhile thousands of newly qualified nurses, AHPs, paramedics are finishing uni and don't have a job to go to. Many are giving up and going into different careers after waiting a year+ and not having an end in sight.
This country is a total joke.
off_of_is_incorrect@reddit
Yeah, its easy to pick up a shift for overtime, simply cos they're always short.
Even right down to the cleaners, and you'd think they'd want that nicely staffed so the wards can be cleaned down in time and properly.
Then we get ward closures from the inevitable outbreaks of the shits and whatnot, so it becomes a nightmare.
BlackberryNice1270@reddit
The frustrating thing is if we had adequate mental healthcare, it would save money literally everywhere else. All the emergency services would benefit massively, as would charities, as would GPs, as would schools and workplaces, and the benefits bill and unemployment figures would reduce. It would even come full circle and mental healthcare would cost less because the intervention would be happening earlier.
reeldramafrankie@reddit
yup i’m a midwife but have left due to frequently abhorrent staffing levels, and they’re talking about MARS, and so many students left without jobs
cjc1983@reddit
So where's the money going?
handtoglandwombat@reddit
Into the pockets of the people threatening to move to Dubai if we start taxing them.
lungbong@reddit
Exactly, we have the money but we outsourced and sold off a significant amount of things but still have a massive national debt so a load of our tax money is just profit for some shareholders somewhere.
AnonymousCapybara72@reddit
There isn't any money. Our trust has been told to make cuts ("efficiency savings") of around £10m, and that's just the start.
But cuts increase costs elsewhere and it's been snowballing for years now. You cut inpatient beds so patients have to be sicker to get a bed and they're sicker when they get discharged, increasing strain on community services, A&E, everything else, and they end up back in shortly after because they shouldn't have been discharged in the first place.
Cuts to community meaning people who could have been treated early end up sicker for longer, out of work, requiring more intensive intervention, in and out of A&E when they try to top themselves.
Absolutely zero investment in novel treatments. We are decades behind normal countries in terms of treatments available for mental health. In some cases there are actually cheaper, safer alternatives to current treatments that aren't available (TMS Vs ECT for example) because the process of approving and commissioning treatments is so convoluted and broken, and there isn't the upfront investment there to make them available. So people who, in normal countries, would get treatment, get better and get back to work just get more and more unwell and there is nothing available to help them.
mizcello@reddit
Pensions
SerendipitousCrow@reddit
Mental health inpatient here too. I've found myself the only person on the floor more than once and it is a vulnerable feeling
AnonymousCapybara72@reddit
Aside from the effects it having on patient care, it is absolutely diabolical the level of danger we are putting staff in. This just should not ever be allowed to happen.
SerendipitousCrow@reddit
Exactly. It only takes two simultaneous incidents to be unsafe.
I'm an OT rather than nursing staff and my department has been cut so much. We are now one OT and one activity coordinator. We end up pulled into the nursing side to plug the gaps so actual therapeutic provision is often so thin on the ground
What are we constantly told in training? Meaningful activity reduces self harm and aggression. So we've got less prevention then less resources to deal with situations when they escalate
It's dire
Upset-Elderberry3723@reddit
Surely, it only takes one incident to be unsafe? When I was a kid, my psychosis made me kick and punch at surgeons who were preparing to operate on me, and - even as a small child - it took several adults to hold me down (due to the adrenaline spike I experienced) until the anaesthetic they were using on me rendered me unconscious.
The idea that singular professionals are being left in solitary control of psychiatric inpatient wards, which could easily contain just as psychotic (and currently unwell) individuals, is scary. There was no build-up that predicted my break/emergency that day; something just felt like it shifted in my head and, suddenly, the surgeons were evil and wanted to harm me.
AnonymousCapybara72@reddit
This is exactly it. Some patients can be extremely unpredictable, and it feels like you're waiting for a bomb to go off. It's not safe at all to have so few staff around and it's pure luck that nobody's been killed yet.
It's even worse because when you pull your alarm, that alerts other wards on site who should each be sending someone to help. But we are at a point now where wards can not send anyone because it would leave them too dangerously short.
You can have 3 staff on a night shift, on a male acute ward with 20 patients. You pull your alarm and you don't know if help is going to come.
There was actually an incident on one of our sites where a staff member was seriously hurt after pulling their alarm and got no response. And this was in a forensic unit.
God forbid it kicks off on two wards at the same time - then we will be absolutely fucked.
SerendipitousCrow@reddit
What I mean is others are busy attending to patients, doing 1:1 observations, on break, or in ward round etc. If an incident occurs alarms would go and people drop everything to attend. But if we only have enough people to attend to one incident we wouldn't be able to leave incident one to manage incident two.
AnonymousCapybara72@reddit
Yeah our trust is now routinely including activity coordinators in nursing numbers. We are just keeping people locked up with absolutely fuck all to do, we are doing nothing for them. Even having to deny patients their leave because we don't have enough staff to facilitate - which they rightly get very upset about and just further increases tensions.
SerendipitousCrow@reddit
Yep sounds about right for my place too. We're not in the numbers yet but it's been mentioned. I'm older adults so lots of medical appointments to facilitate and there can be entire days of no OT/AC because we always end up doing the escorts.
Fully agree we're just imprisoning people at this point. Going weeks without going outdoors will fix mental health issues right? Doctors coming to me after ward round saying "this patient needs something to do, they're bored". Yeah no shit, I spent half my day yesterday in a hospital waiting room.
your_right11@reddit
That⬆️
ShotInTheBrum@reddit
Not just not hiring, I know a GP who was made redundant.
BlackberryNice1270@reddit
That's desperate, isn't it? People are bloody horrible about GP surgeries but if they knew what goes on and how hard the staff and the GPs work they might be less critical.
Redditisfuckincrap@reddit
So is the police, and fire service
YouNeedAnne@reddit
The osteo ward always was.
HandleStandard@reddit
I see what you did there…
Decard_Pain@reddit
They're running skeleton crews to maximise profit, they don't care.
Tachanka-Mayne@reddit
Exactly this; ‘enshitification’, we all have to put up with a worse product whilst paying more for it, but all the corporations and shareholders are making more money so it’s ok.
GKMCity@reddit
Wish we picked a better word for it
discoveredunknown@reddit
Capitalism?
worotan@reddit
We’ve always lived under capitalism. If this is just capitalism, why is it so much worse now, and why are people asking to go back a few years when the same capitalist system wasn’t as criticised?
garudi81@reddit
Late-stage capitalism where every bit of efficiency has already been squeezed out to improve profits, so the only way to make more money is by using cheaper ingredients and raising the price.
heroics-delta8s@reddit
Haha. Late stage capitalism is the term stupid people use when they think they’re being clever.
gabrielconroy@reddit
What term do mega geniuses such as you use?
heroics-delta8s@reddit
Someone who understands that the abundance and quality of life we experience now is better than that in the past, and one even a king could have only dreamt of.
gabrielconroy@reddit
Sounds pretty unnuanced and simplistic to me.
heroics-delta8s@reddit
You can’t even comprehend just how fortunate you are to be alive now and to live here.
gabrielconroy@reddit
You have no idea what I can and can't comprehend.
I'm not even disagreeing (with such broad brush strokes), just pointing out that abundance does not necessarily equal quality of product - not to mention that such 'progression' is not uniformly linear, which you seem to be assuming.
Kistelek@reddit
This and venture capitalists buying up companies which they then load up with debt. See Maplins, Claire's, T G Jones, Poundland, et al.
Single-Olive-4541@reddit
I don't use (comment, rather) on reddit very much; I gave you an emoji and my phone came. I'm sorry if yours did too. Or maybe I made my dad proud I don't know.
Bluenose70@reddit
Because capitalism has evolved into (and perhaps beyond, but that's a complex debate) - a neoliberal form.
Ostensibly at least, capitalism works best when it's two opposing forces - capital and labour essentially balance each other out - so capitalists make a profit but labour ie the workforce, earn enough to buy a house, raise a family and live fairly comfortably with job stability. Neoliberalism has trashed that relationship in all sorts of ways and will eventually completely destroy it.
We know how they did it - first by destroying the Unions, then by importing cheap labour to undermine wages and bargaining power and also in more subtle ways, like normalising the extreme individualism which of course undermines collective thinking and acting and further, with capitalist realism itself. There's a lot more I could say on this (lol) but I'll leave it there!
Simply, that's why we are where we are today.
Big_Brilliant_1829@reddit
Oh boy, it's reddit dot com, and their read Das Kapital for Dummies.
NEOLIBERALISM DOOT DOOT
Joneb1999@reddit
It's a pain in the butt of the rich and authoritarian when plebs are educated well. It's harder to tell those workers working our hardest will make us rich. Psychopathic, narcissistic ruthless people will always get their kicks from people working themselves to death even, suffering in horrible conditions to put money in their pockets. It doesn't show any class to be that kind of person but just a huge fail at being a decent human being.
VVenture2@reddit
Capitalism as a system inherently funnels wealth from the many to the few.
Think of a game of Monopoly. At the beginning of the game, everybody has a chance, however as time passes, the odds of success become lower and lower due to one player being able to snowball their early lead into owning everything on the board.
Boomers got to play in the environment at the beginning of the game, we’re getting to play at the end.
Big_Brilliant_1829@reddit
You know Monopoly is a game that is a criticism of capitalism right?
Joneb1999@reddit
Capitalism is just another term for exploitation. It's getting worse because the rich are getting greedier and we the workers are becoming more vulnerable and with less power to fight back.
We had a time of more social mindedness after WW2 because people were more respectful of life because of what many lost such as soldiers that were husbands and sons and plenty civilians from bombing. But many of the baby boomers and generations that came after saw only the good.
Nearly everyone that saw the worst is gone leaving us with people often with little mindfulness that grew up in a world where they built a lot of wealth and want to get richer and richer.
Big_Brilliant_1829@reddit
A lot of the post-WW2 stuff we hear about was pure propaganda.
Fortified_Armadillo@reddit
And so history repeats itself. Only the next world war will be the last.
ALA02@reddit
Capitalism has been moving towards this state eternally, and always will. Its on our society and government to curtail this so it doesn’t end up eating itself.
Big_Brilliant_1829@reddit
We need to eat them first
Classic_Appa@reddit
Because profits must always go up. They're running low on ways to cut quality, prices are already about as high as people are willing to bear, they're paying people barely enough to survive, so now they cut positions to reduce payroll.
Big_Brilliant_1829@reddit
And we're now on the cusp of everything being replaced with a computer, of which somehow, without any workers producing capital STILL has to go BRRR
Big_Brilliant_1829@reddit
Not always.....
But this is just capitalism 101.
DevilishRogue@reddit
Over-regulation means that costs go up without corresponding productivity improvements. The 'give' has to come from somewhere and this is what enshitification is.
dpk-s89@reddit
Cost of the living wage and NI payments. Employers avoiding those added costs by hiring fewer people. Retail was seen as a low cost or cheap labour industry prior to living wage but thats not possible now we have above inflation living wage so they are targeting fewer but better jobs
pajamakitten@reddit
It predates that though.
Plannick@reddit
doesn't mean it's not true. also just means that a store that was marginally profitable before goes into the red.
alternative is just closing up.
maliy_yastreb@reddit
Tendency of the rate of profit to fall
excecutivedeadass@reddit
Capitalism is best system we have but God do i hate stock market and coorporations, there has to be a better way to regulate that shit show.
Complete_Step6068@reddit
Look another capitalism noob. Why hasn’t it been that way for years then
Joneb1999@reddit
Exploitation
TiredWiredAndHired@reddit
Crapitalism?
GKMCity@reddit
This is a very specific part of it but yeah
DoctorOctagonapus@reddit
The official term for it is private equity, also known as asset-stripping. The standard American Capitalism playbook.
In simple terms: "You have two cows. You sell one, and force the other to produce ten cows' worth of milk. Later, you pay a consultant to analyse why your cow has died."
pajamakitten@reddit
Not all examples of enshittification are from private equity companies though.
Big_Brilliant_1829@reddit
And it is frustrating the way Reddit goes "AMERICA BAD!" towards a system that exists WAAY before them
Big_Brilliant_1829@reddit
It's not just Americans bro
Physical_Noise123@reddit
It seems like such a "redditor" word. Shitification itself could've work (though still cringe). To "shitify something" can also be said.
But then 'en' had to be added onto it. To make it seem fancy? Seems like what an american redditor would do since 'en' makes it sound more french lol
notpite@reddit
fwiw this is called a causative prefix and is used to form a verb in the same way you wouldn't really say "largeify something" but "enlarge something" is grammatically correct
glasgowgeg@reddit
Every time I see someone use it, this is the exact face I picture them making as they say it.
It has such an overt air of smugness about it, like everyone who uses it thinks it's some novel term that only they know.
Jervis_Mantlepiece@reddit
The phrase was coined by a Canadian-British guy.
Slow_TransitionUK@reddit
Paying more for less, if you prefer.
glasgowgeg@reddit
That's shrinkflation, not the same thing.
Brickie78@reddit
I think you can blame Cory Doctorow for that, though he was originally just talking about web services.
doegrey@reddit
I do agree with you, but it fits too.
UniquePotato@reddit
Shareholders mainly being pension funds of regular people.
National insurance rises have had a huge impact on the staff bill, many retailers simply just can’t afford more staff. Add to that the decline of the high street and rises in shop lifting and fuel.
andtheniansaid@reddit
The percentage of shares owned by pension funds is pretty small these days
Any_Food_6877@reddit
Business rates crippling retail too.
Basic_Advisor_2177@reddit
Yep that is the bit most people forget about
Gisschace@reddit
It's like how they kept the 'our call centres are extremely busy' message on post covid and instead just haven't hired enough
myth0503@reddit
They making things shitty!
Fallenangel152@reddit
Remember that employment laws exist because they would happily make you work 16 hours a day 7 days a week.
Child protection laws exist because they'd happily work children to death.
Health and safety laws exist because they'd happily put your life at risk for more profit.
Basic_Advisor_2177@reddit
and most of us are ‘the shareholders’ as part of our workplace pensions, directly benefitting from the enshittification. The circle completes itself. The shops get shittier but my pension goes up…
mariominiaci@reddit
Private equity joined the chat
Wise-Youth2901@reddit
Blame the govt for putting up the price of labour. You can blame companies all you want but they're only behaving in a perfectly economically sensible way. State ran shops weren't great in the USSR. So not sure we want that. If the govt fixed some of the big problems we have which they cause i.e. expensive housing, supply constraints, higher inflation etc... Shop workers would be in a better position on their wages.
Tribalgeoff_UK@reddit
Retail is only part of an economy.
gowithflow192@reddit
I have no doubt that is occurring but to be fair they are also passing on the costs of higher inflation to consumers, they seemingly don’t have to absorb them.
SneakySpecial90@reddit
Not just profit, people are heinously expensive to employ for low skill jobs
confusing_roundabout@reddit
Yep, it's awful. I went to the Next in Cambridge a year or so ago and on a Saturday mid afternoon they had only 1 person on tills and 1 person at the dressing room. I was queuing for over 45 minutes to buy 2 shirts FFS.
coolio_Didgeridoolio@reddit
I work at Next, and this seems about right. My store is one of the larger ones in the country, so each department is massive, but there have been some Friday evenings where it has literally been me and one other person on the entire department, with customers needing us at the tills, the shop floor needing organising, multiple rails of clothes that need putting out, and our poor overworked manager having to cover 3 different departments because there are barely any other managers in.
heroics-delta8s@reddit
Skeleton crews because employing people has become too expensive.
Decard_Pain@reddit
Yet they post record profits. They're lying to you.
heroics-delta8s@reddit
You are free to set up your own retail units and pay your staff more.
Junglestumble@reddit
Don’t worry raising minimum wage and taxing businesses will fix it!
Decard_Pain@reddit
Yea I mean minimum wage always goes up but the extra business tax is daft, doesn't do shit to big businesses but cripples smaller ones.
8thTimeLucky@reddit
Yeah - I just got back from visiting Japan for the first time and was struck by how many people had jobs that companies simply wouldn’t bother spending the money on here. At busy junctions there are people there to help you cross the street, there are people who are employed to keep the escalator clean, the post office had about 16 staffed desks. It was so much nicer having real people.
hyperdistortion@reddit
Japan is bizarre in that sense. An ageing and shrinking population, and a cultural insistence on maintaining staff in roles that could be automated.
Don’t get me wrong, I enjoy that enormously about Japan. Actual staffing, not just automated kiosks, it makes for a friendlier and more attentive service. Even so, keeping people employed in those jobs means they aren’t doing other, potentially more productive jobs instead. It’s an odd balancing act.
XihuanNi-6784@reddit
Productivity isn't everything. I think we should have learned this by now.
W51976@reddit
Japan isn’t perfect either. They have an epidemic of elderly people shoplifting and going to prison, because they can’t afford to pay for food.
HoboStrider@reddit
Yeah. There is no pension in Japan. They don't do it as a concept. As you age you're meant to take on other roles and jobs.
8thTimeLucky@reddit
That’s not true at all Japan has a state pension and mandatory private pensions
boringusernametaken@reddit
How have you come to the conclusion there are no pensions
hyperdistortion@reddit
At no point did anyone say Japan is perfect. All of what you’re saying is true; it’s just answering a question that hasn’t been asked.
EpochRaine@reddit
Shoe-horn detected in the Reddit thread area
Exotic_Air7985@reddit
It's odd for you, not for their culture where working same job for 65 years it's more like an honour and they support this and integrate it as part of their discipline.
ice-lollies@reddit
I’ve seen our culture change from something similar to people expecting to be continually promoted or specialise over time.
GingerSnapBiscuit@reddit
If only we as a society could look at the amount of automation and the amount of unemployment and see the correlation.
Not_A_Toaster_0000@reddit
Japan is odd in that they're really developed and keen on automation - but also have tons of people in superfluous jobs. Minimum wage being about £5 an hour probably helps a bit.
SeamasterCitizen@reddit
They calculated a while back that it was cheaper to keep pensioners employed and active than pay the healthcare costs that result from being sedentary. IIRC it was part of Abenomics.
The constant “irashimaseeee” and pointing at laminates is a cultural thing, and I’m honestly fine without it.
RoyofBungay@reddit
Reminds me of China. Most large supermarkets employ someone to check your receipt as leave. Ok so it may be a souless perfunctory ploy but it is a job that would suit someone with particular circumstances or act as an entry role into the company.
badger906@reddit
Store owner here. That’s kind of a blanket statement that only answers for the big companies. I run skeleton staff, why? because I pay £38,000 a year in business rates, £16,000 a year in electricity, £12,000 a year in gas. Staff rates are about £100,000 a year. That’s £162,000 or £443 a day. I hire one more staff member on say £25k a a year. That’s another £70ish a day. So round that all up to £550 a day. Before I’ve even entertained the idea of buying stock. Some days my small retail store in winter doesn’t even take that.
adding staff doesn’t make people spend more money. Not every company is a billion pound company with share holders and we all drive Ferraris. I drive a 2009 plate Suzuki swift and live in a semi worth £275k… store hasn’t made a profit in about 3 years. Waaay too many external pressures. Should I close up and make everyone jobless? or run a skeleton staff to keep my loyal staff and customers happy?
Jairam35@reddit
Business Rates, Net Zero and minimum wage killing your business and there are I’m imbeciles here without any understanding of economics blaming “capitalism and profiteering”.
This is all by design as part of their global agenda to reduce consumption, deindustrialise at scale and push the masses into full state dependence.
Ch1pp@reddit
The business rates are what kills it. We've got to review council taxes and spending before the whole country collapses.
Specialist_Invite538@reddit
You are financially illiterate
Decard_Pain@reddit
The edgelord commeth.
Working-Arm-6896@reddit
The days of "the customer is always right" is long gone. We're just a nuisance to endure for money.
laredocronk@reddit
Many of them learned during Covid that they could get away with cutting back a lot of aspects of customer service. All those "temporary" changes like more self-ordering and self-service, online help replacing phone support, hotel chains don't clean your room every day now unless you specifically ask for it, and just generally lower staffing levels.
Until people start voting with their wallets and avoiding places that no longer offer decent levels of service (and making it clear to the companies why they're doing so), it'll just keep getting worse.
Basic_Advisor_2177@reddit
My favourite in hotels is how they sell it as being eco-friendly - ‘help the environment - pass on getting your room cleaned and your towels changed today’. Um yeah, what about the bit where it saves the company money
SpudsUlik@reddit
The hotel staff at Amsterdam I’m sure got a shock when they realised how much empty beer cans a single Scot can produce in a week! 🤣
CaptainVXR@reddit
Any true Scotsman will be taking their empties back to the shop to get their deposits back!
Powerful_Balance591@reddit
“We are currently experiencing an unprecedented volume of calls…” since 2020 and still not bothered hiring anyone extra
Zavodskoy@reddit
I worked in a call centre over Covid, I got put on a 'VIP' ring fenced team that only worked on one specific pension. (If you phoned the normal line you'd get lumped in with the other like 70~ pensions the company managed) There was 6 of us and it was very clear that was both the minimum and maximum amount of staff that pension was ever getting privately allocated. That message would still play though despite it supposedly being a VIP line so they didn't have to wait as long to speak to someone
Ok_Net_5771@reddit
That shit winds me up, especially the “Due to the Covid-19 pandemic” ITS BEEN 6 YEARS
Fit-Jellyfish1675@reddit
It's spreading like a cancer through everything.
My GP surgery noticed during COVID that they could "treat" people over the phone and stuck to that model even if they need to see you in person they just don't. Why allot people 15-30 minutes in person when you can a GP to call someone every 5 minutes from home?
IT support is being run ragged, the wages haven't remotely adjusted for the last 20 years of inflation and now entry level roles require intermediate networking certifications and expect you to be on call for no additional pay.
ice-lollies@reddit
People want champagne service on lemonade prices.
callisstaa@reddit
It’s not even that. Even if you pay for premium services and products they’re still shit because they’re cutting costs wherever possible.
ManOnlyLurks@reddit
We don't pay premium prices generally though - UK prices are not "high" compared to comparable nations/economies. Unpopular but it's true. Our food shops are noticeably cheaper than other western European countries.
Mr_Venom@reddit
Depends on the product/service. Look at what you get for your money in a hotel here compared to overseas.
ice-lollies@reddit
What are the wages in those hotels?
Mr_Venom@reddit
I'm not saying it happens for no reason, but it's inarguable that some things are more expensive here than elsewhere. There are places where electronics are cheap because they have no safety testing. I wouldn't want that for here, but the electronics are cheaper.
ice-lollies@reddit
Oh yes, I have no doubt. We must have some of the strictest rules/regulations going.
Not that it’s necessarily a bad thing, but it all adds to the expense of running a business.
ManOnlyLurks@reddit
This isn't popular but it's true. The UK consumer has shown a continuous and long standing preference for low price over quality, especially when dining out or buying food.
laredocronk@reddit
And when they have to choose between those two, most will go for the low prices.
Because there are still shops/restaurants/hotels that are well-staffed and offer great service...they not the cheapest ones.
Trivius@reddit
I dont even think its that its closer to;
Oh you'll just about tolerate paying for water so thats what we've decided to do permanently.
NoodleDoodlesocks@reddit
Yup.Company reported record millions profit last year. We got our hours cut again. Used to have 5 members of staff with 2 full time. Now we have 3 part time staff.
markvauxhall@reddit
H&M have an operating profit of around 3%. It's more about maintaining financial viability than some kind of exceptional / unreasonable profit taking.
UK government have made it increasingly more expensive to hire people. Places like H&M have to get by with fewer staff or their businesses in the UK aren't as economically viable.
Feelincheekyson@reddit
Home Bargains are the absolute worst for this. We were in one yesterday and there was one person on the shop floor
JohnLennonsNotDead@reddit
To be fair you hardly need someone on the shop floor to help you in home and bargain
jizzyjugsjohnson@reddit
“Where’s the cheap shite located?”
MrMakuMaku@reddit
gestures vaguely
highrouleur@reddit
"behold, it's everywhere"
Powerful_Balance591@reddit
Hello, do you have a really ugly statue of a duck that’s wearing a fireman’s hat and an axe but that’s about 2ft tall and fucking massive?
Why yes of course it’s over there next to the 4 foot white giant dog statue
carlosevenos@reddit
I feel as if the one we have, there’s too many staff. They’re everywhere, but again only 1 till open.
AgeofVictoriaPodcast@reddit
Lidls too. No check outs, just self service stations with an unpleasant e-gate and an aggressive member of staff checking bags. This makes it really hard for me, as I have spinal issues and need the help of a full trolley, a conveyor, and someone to help pack. But I have to try to lift a basket and bend up and down scanning stuff myself, which makes my spine hurt, then I have to carry the heavy bags. They kicked up a right fuss one time when I asked for a conveyor to be open. I have boycotted them. When they stop treating customers like either cattle or thieves, I might go back.
Wino3416@reddit
My local Lidl has loads of checkouts and self service, and the staff are absurdly friendly and helpful. Where do you live where it’s such a bag of shite?
AgeofVictoriaPodcast@reddit
Basingstoke. No idea why it is so unpleasant. I use Aldi now instead and they are fantastic.
Wino3416@reddit
How odd that Aldi are nice and Lidl are tossers!! The world is a strange place.
ManOnlyLurks@reddit
That's why it's so cheap. You made that choice when you went to a bargain establishment.
sc_BK@reddit
The Home Bargains I've been in, the shopfloor is full of staff, but only 1 till open, and a huge queue.
SockSock@reddit
All your staff must have been assigned to my local shop. Theres millions of them all over the place. Not sure what any of them are doing, turning toothpaste round and vaping out the front by the looks of it. Found out recently they even have a bakery on site for all the crappy bread rolls, dry coissaints and sausage rolls that they leave out all day unrefrigerated.
ne6c@reddit
Maybe look at what happened the last 2 budgets. It's more expensive (in relative terms) to employ someone than ever before.
Literally, if you, 2 years ago could afford 4 employees, today, them being on the same salary, you can only afford 3. That's how bonkers the taxes have become.
PurpleTeapotOfDoom@reddit
We need to respond by walking out when there's a long queue or nobody to find stock.
Complete_Step6068@reddit
Why haven’t they done that for years then
Decard_Pain@reddit
COVID showed them they could get away with it
Complete_Step6068@reddit
Why isn’t everyone working from home then it saves them a lot of money not paying for office space
Big_Cheese16@reddit
Exactly this. It's definitely harder on smaller businesses with high costs but large companies could absolutely afford it
mumwifealcoholic@reddit
They don’t need to care, they know most of you will still keep buying useless tat like the good little sheep you are.
MermaidPigeon@reddit
It’s disgusting. Since I was a kid I just assumed there was some kind of “government service” that goes around making sure no companies have one person doing 3 workers jobs. Surely it’s a human rights violation and we seem to be really strict on human rights so why isn’t it enforced in the work place? I’m lucky enough to work for my self but the anger it would build in me day by day to be treated like this..no wonder this country has a mental health problem
Tribalgeoff_UK@reddit
Because people prefer to order online.
Decard_Pain@reddit
People or you? Some stuff sure but some stuff absolutely not.
Clothes online is a joke, you will not get something that fits without having to send loads back.
Clothe shops also make a huge margin on their goods since more are made for pennies and they charge ridiculous amounts for them.
They can afford the staff they're being tight to give their owners more money
ForsakenMost6550@reddit
It’s the reason I left. Having two members of staff on tills at peak hours of the day. Literally impossible to work at a place where management are refusing to hire.
SamVimesBootTheory@reddit
Yeah I work somewhere that's consistently the top performer in the area but we're never given extra hours or extra staff to help so we're constantly stretched.
MonsieurGump@reddit
Trying to buy things in shops is fucking hard work.
Shoes are the worst. Takes ten minutes to find an employee and another 10 to get the shoes. Then another 10 once they’ve wandered off.
Got forbid you want anything as complex as advice or a different size!
GainsAndPastries@reddit
This applies to every industry too, I’m in IT and we are desperate for more engineers but we won’t hire, so work deadlines are always missed
skate_2@reddit
Corporate maybe but not SMEs. It's so hard to get by in small biz these days
setokaiba22@reddit
SME’s are the same in fact their payroll cost impact is much more than a corporate
skate_2@reddit
I mean that SMEs are cutting staff because they are profit hungry capitalists
Ralphisinthehouse@reddit
They are running on skeleton staff because while the cost of living affects us as consumers and buyers, the cost of doing business affects the people that run the businesses.
Every single thing you can think of has gone up in the last few years. That includes utilities, taxes, business rates, wages, national insurance, insurance, rent, leaseholds, legal fees, cost of goods, cost of services, you name it, it's gone up massively more than companies can realistically upscale prices to.
Rendogog@reddit
I know narrow margin in retail, but I also can't help but notice that profits do actually appear to have surged in the same time period - Tesco's for example appear to be running much bigger profits year over year compared to pre-pandemic. Morrisons, are only making a loss because of the tail end of their weird takeover / debt deal. I think small business are being driven into a really hard place, but the large corporates are abolutely running a project to see how far they can push things in terms of cutting cost.
Ralphisinthehouse@reddit
That's because they're beholden to their shareholders who can fire their board if they don't deliver maximum profits. The problem these big retailers have got is they can only increase pricing so much before customers simply won't pay it. But then they have to give maximum returns to their shareholders so they're forced to squeeze on the staff because their costs of running the business are so high.
In public companies or even private ones that have investors, the board of directors is all that matters. People think the managing director or CEO is in charge. Nope, it's the board.
I've oversimplified it, obviously, before anyone pedantic comes along, but that's the gist of it. Somewhere costs have to be squeezed in order to get the profits right and shareholders expect growth year on year in terms of their returns. If they don't get those growth, they sell their shares, the company value dips.
badger906@reddit
Bingo! Finally someone without a stupid opinion! everyone else is all “it’s all about it the profits they don’t care about us”. While I’m running a business where everything has basically doubled or tripled in cost in the last 20 years and what hasn’t tripled, is people’s spending.
2005 minimum wage was about £5 an hour. It’s now £13 an hour. the average item in my shops retail price hasnt doubled in that time. A few examples, Dulux paint was £12.99 in 2005, it’s now £19.99. A simple grab bag of screws was 99p in 2005, they’re now £1.29. 4 pack of Duracell batteries was £2.99, it’s now £4.99.
Nothing has doubled. but wages have and then some. Business rates in 2005, were about £12,000. Now, £38,000.
All these pressures and it’s on the company to absorb. It’s fine when you’re making billions. I’m not.
Fairwolf@reddit
Housing and rental prices have more than doubled however, which is why the minimum wage has gone up so much. The country is effectively being strangled to death by our massive housing shortage all because Doris and Wilbur don't want any new homes being built within a five mile radius of them, echoed by every other boomer across the entire country.
Specialist_Invite538@reddit
Finally a decent answer
SweetenerCorp@reddit
Reddit opened my eyes to the mass financial illiteracy.
Even with big business, people don't really understand economies of scale, when they're complaining about X company posting record profits. Or that you can post record profits while actually making less money due to inflation.
yojimbo_beta@reddit
It's not just costs. It's debt.
A lot of UK retail businesses have been bought out by private equity in the last 5 years. Usually that is done as a "leveraged buyout" where the PE group pay (roughly) 10% of the price, whilst the rest is taken as a loan against the business itself.
This is different to you or I taking a loan to buy a business - we would be accountable to paying the loan. With LB it is the puchased business that must pay the loan and interest.
In addition, the PE org will do things like property releasing. The way it works is, I buy your company (with the company's own money - leveraged buyout) and then I sell your company's assets (like property) to me / my subsidiary. Then I charge the business rent.
PE is honestly an incredibly harmful force in British businesses - it is the reason so many large franchises are in disarray
Ralphisinthehouse@reddit
I didn't factor that in because servicing debt has been part of a business ownership since day one, and the costs haven't really fluctuated that much, they just get affected by the interest rates. That's my thinking anyway.
yojimbo_beta@reddit
I think you misunderstand - this is new debt. When you perform a leveraged buyout, you buy the company using the company's own debt. It's not just acquiring liabilities.
Ralphisinthehouse@reddit
I don't misunderstand at all. I thought it was clear. I don't care if it's new debt, old debt, your mum's debt, your dad's debt or your sister's debt. I didn't include debt because the cost of debt has always been part of running a business, regardless, again, of whether it's new or old or whatever and the cost of servicing debt hasn't jumped up 20 times over the last few years.
It's not that I don't understand your point, it's that I didn't factor debt into a simple list I gave of things that have gone up in cost. There's probably another 20 things I didn't list. It wasn't supposed to be an exhaustive list.
yojimbo_beta@reddit
What I think you are missing is how prevalent LBOs have become in a fairly short time. Whether the cost of serving debt has gone up, down, sideways is immaterial - it is a force that is saddling companies with new debt.
If every busininess had to hire 20% more staff, but wages went 5% down, you would not be stood here saying "but wage costs are down". The aggregate pressure is increasing.
microsnakey@reddit
Who owns the new business that has 64k of debt? It is the new owners right. Loans would always happen against the business,it's financing. Say if I get a loan for a car when buying it, how is the concept that different. I pay 20% a bank will pay 80%. The loan is secured against the value of a car.
If I don't pay the loan my car gets repossed to clear the debt. If the business that I own doesn't pay its debt the business goes into admin to clear the debts.
yojimbo_beta@reddit
Well, for one thing that would be a personal liability. It's not the car that pays the debt.
In this case, interest gets added to the operational costs of the business. In addition, assets get sold and re-leased. This creates pressure on the business and usually staffing is one of the first things to go.
Lost_Afropick@reddit
except wages and disposable income
I think these struggles are related in some mysterious way
DarkLordTofer@reddit
I don’t think people realise just how much commercial energy bills are.
EUskeptik@reddit
Britain has the most expensive electricity in the world. 💥
-##-
External-Praline-451@reddit
No, it doesn't.
Ralphisinthehouse@reddit
https://www.santander.com/content/dam/santander-com/es/contenido-paginas/sala-de-comunicacion/the-year-ahead-2025/uk-in-focus.pdf#:\~:text=Industrial%20electricity%20prices%20in%20the%20UK%20are,above%20to%2049%25%20above%20the%20IEA%20median.
If you wanna argue, argue, but at least do some research before you start spouting off waffle.
External-Praline-451@reddit
You should do some more current research. Electricity prices have come down in 2026.
EdiT342@reddit
The report mainly refers to industrial electricity prices, not domestic, no? And it only compares the cost against a bunch of countries, so it might not be the highest in the world
confusing_roundabout@reddit
In fairness this thread is explicitly about commercial energy costs
EdiT342@reddit
Mm fair point, I got lost in the comments hahah
twonaq@reddit
Who told you that?
NibblyPig@reddit
UK ranks #1 among IEA members for industrial electricity prices.
sticklecat@reddit
People also don't realise how narrow retail profit margins are in general. Most run at a loss and make most of their money at Christmas. That's why you see so many close in January if they don't have a good trading period.
Stephen-Sealberg@reddit
After the pandemic, companies realised they could price gouge while offering the bare minimum without facing a lick of consequences
ffwillis@reddit
Bingo.
Major chains have worked out how bad service can be before customers stop coming and that’s the level they operate at. In most cases it’s more profitable to overwork 2 members of staff and keep customers waiting a few minutes extra than it is to pay for another person to come in and have people served instantly.
vishbar@reddit
Have the profit margins of supermarket chains spiked?
ffwillis@reddit
Not going to go through every chain, a quick google shows Sainsburys profits jumped 55%.
vishbar@reddit
That isn’t the margin though…
thickwhiteduck@reddit
TG Jones/WH smith have discovered what the low point is
kunstlich@reddit
That rebrand will kill the high street business. WH Smith played a blinder by selling the high street business, it seems.
Legitimate_Corgi_981@reddit
There's something suspicious about the takeover of the high street stores, outside of changing the logo's to TG Jones, I haven't been in a single one that's made ANY changes to the business. Still the same worn out looking shops with at least 4 different types of flooring to patch up repairs per branch. I strongly suspect they will be "restructuring" and closing all non profitable branches as soon as they can.
kunstlich@reddit
Does today count, because that's exactly what they've announced today..!
Legitimate_Corgi_981@reddit
Oof. Called it. I don't think they've made any efforts at all in the last year to turn around a single store.
thickwhiteduck@reddit
It was one of the worst shopping “experiences“ before the takeover. No staff in sight, and if they were they were unhelpful and lacked knowledge. An automated till where you have to navigate a bunch of upsells. Good riddance quite frankly.
MrMakuMaku@reddit
Lots of people cant afford to quit their job they are hugely overworked at. Even if they eventually call it and ditch the terrible job, theres thousands of other people lined up waiting to take the position
nathderbyshire@reddit
My Asda store last week had no one around the tills, self serve or security. There was just no one there, all the self serve were flashing and everyone was stood around not knowing what to do. Everyone could have just walked out and no one would have been there to stop them
Specialist_Invite538@reddit
You are financially illiterate
chinderellabitch@reddit
Used to be a manager of a supermarket chain store, they cut our numbers in Covid due to restrictions on how many staff + customers you could have in the store at one time and they never let us go back to our old staffing structure
It’s why when I left I was part of a wave, we worked through the pandemic and I’m not saying we were saving lives we weren’t but it was extremely challenging for anyone who was navigating working during the lockdowns, and when a year after everything went back to normal our staffing was still getting cut down more, it was a massive slap in the face to us all especially as we got a Covid payment that we later found out would be our ‘bonuses’ for the next two years
ffwillis@reddit
Same old story - Once employers become aware of what you’re capable of, it becomes what’s expected of you.
elegance78@reddit
Because competitors with higher cost base will fail.
ExtremeDemonUK@reddit
Rachel from Accounts
mescotkat@reddit
See: enshittification of retail
dr2501@reddit
c.£25k minimum wage for unskilled work isn't adding up, plus the employer NI increases. Businesses have therefore reduced hiring.
Human-Jackfruit-8513@reddit
They want apprentices on below minimum subsidised wages. Degrees in shelf stacking are too expensive at university.
_coins_@reddit
Getting destroyed by labours tax. Open up your own store and find out.
Sad_Bastardo@reddit
It’s depressing but I have an example from my close working quarters- A massive beauty company that owns a multitude of brands did a restructure last year, and currently the staff has been cut to 1/10th of what it was before. You have 3 managers total for 8 counters, where it used to be at least 2 per counter, 2-3 regular staff per day running back and forth between those 8 counters where it used to be 2-3 per counter per day, it’s a nightmare. Plus they didn’t increase pay to the staff either. I don’t know how much money they saved, but I know profits are down compared to LY (before switch) by like 30% and that’s after the regular product price increases….
romeo__golf@reddit
Because hiring people is very expensive now.
Employers are also taking on a lot more risk with hiring. For example, employees now have day-one rights to things like paternity leave, meaning if you turned around a day after being hired and said you're pregnant, your employer has to let you go on maternity leave AND pay for this, whereas previously you'd need to be in the job for 6 months first. This costs 90% of that salary for 6 weeks, followed by £187.18/week... all while you're not there and they're trying to find someone else to cover it.
The government absolutely have the best of intentions with most of this, but they've failed to understand the realities of business. It's the reason youth unemployment is so high; employers don't want to take risks on first-timer employees who have no track record or experience of holding down a job.
Fun_Boot7771@reddit
these places can afford it. They are just being greedy. What can you do with 12 pounds? not much
romeo__golf@reddit
Can they afford it?
Let's use Tesco as an example, as they're a publicly listed company so they publish their results. I am not an economist or mathematician, so if someone wants to correct my sums below, feel free, but I hope it illustrates a point.
They employ over 300,000 people in the UK and made a net profit of £1.7bn (i.e. after tax) in the year to 28th February 2026... but they had to take £73.7bn in sales to make that profit. That's a 2.4% profit margin. That's tiny. Imagine the price of your food shop changing by 2.4%... you'd barely notice it. That's less than a fiver on a £200 shop!
Even a £1/hour increase, assuming an average 30-hour week for those 300,000 staff, costs roughly £468 million per year in wages, plus 15% national insurance (£70.2 million), plus 3% increase in pension contributions (£14 million)... that's over £552 million, or 33% of their entire operating profit, wiped out by what sounds like a small raise.
Tesco is actually one of the better cases... For smaller retailers with similar thin margins but far less revenue to absorb the shock, the same increase could be the difference between survival and closure.
The issue isn't whether £12 is a lot of money to an individual. It's that when you multiply even a small hourly increase across hundreds of thousands of employees, the aggregate cost is enormous relative to the profit available to pay for it.
And when we force companies to pay more than the labour is worth with above-inflation rises to minimum wage, we see the effect of this with fewer jobs available and employers becoming more selective with who they'll employ to ensure they get the best quality staff and the best value from their investment.
Fun_Boot7771@reddit
Yes, tesco can afford it. Governments, institutions "big name" superstores and brands can afford it. You know they can by the over inflated and overpaid middle and upper managers they somehow keep on pay role. They just choose not to. It's a choice
romeo__golf@reddit
Yeah, all you're doing here is proving you've not understood a word of what I just spent 30 minutes typing out to try and explain. Choosing to be angry and ignorant won't help you.
Fun_Boot7771@reddit
Lol why would you spend 30 mins on that? It means I don't agree.
Thebannist@reddit
No prizes for guessing which lunatic party this clown will be voting for on thursday
romeo__golf@reddit
The one with two candidates arrested last week for inciting racial hatred but hiding behind the fact their leader is of the group being targeted, I'm sure.
romeo__golf@reddit
Because I was trying to explain something to help you understand. I had to check the figures and work it out.
I can't tell if you're just trolling for a laugh or if these are your genuinely held views, but, sadly, the fact you think it's unusual that someone would try and put this level of thought into explaining something is why you're coming across as angry and disillusioned. You simply don't understand what you're trying to fight.
GreatChaosFudge@reddit
Which places can afford it? Amazon probably can. Your local bakery can’t. The woman running her own business making school uniforms can’t. The youth centre can’t. The small family-owned hotel can’t.
The small businesses who make up a big chunk of this nation’s economic activity haven’t been able to sustain these hikes in wage levels and taxation. The policies are *morally* justified, yes, but the price is paid by these businesses. That isn’t greed, it’s just that the money isn’t there and they’re running to keep still.
TheAireon@reddit
What isn't adding up is you're still shopping in those places, why add more staff if it doesn't increase sales?
I work at Costa and people always complain about waiting, but they still wait nonetheless and still gives us their money. Until they stop waiting, there's no reason to increase staff.
Miserablist@reddit
This is the thing. I don't understand why people put up with it. I barely eat fast food now vs a few years ago because it's been enshittified beyond justification.
ssebarnes@reddit
This. I work at McDonald's and the amount of people that continue to flock in when you can barely see the shop floor due to it being so busy and then get annoyed at having to wait so long. You can see we are shortstaffed (for reasons discussed above), and you can see we are busy.
Literally just go elsewhere - nobody is forcing you to come to McDonald's. Go to Tesco, get a meal deal, and find a bench. Use your purchasing power for something that doesn't infuriate you.
nathderbyshire@reddit
it depends where you're waiting, I'll absolutely walk away from a coffee shop or fast food if I'd be waiting too long, but I'm not going to walk away from a trolley full of shopping or something if it's a few minutes wait. If it was non perishable bits, I might put them back and go somewhere else if possible, depends on multiple factors like time and availability of other places nearby.
NibblyPig@reddit
They put up with it because nobody can offer a better alternative, due to the real reason being companies can't sell you a cheap coffee any other way.
When customers are willing to pay £7/coffee then someone can open a cosy well staffed shop next door and rake it in.
dbxp@reddit
It think the issue with McDonald's is that the more expensive products make so much more profit it doesn't really matter if they sell far less than they used to. There's very little money in selling commodity products.
AlephMartian@reddit
Surely some people keep waiting, but some people drop out and don't go anymore? Just because _some_ people keep waiting doesn't mean they all do.
JoviallyImperfect@reddit
Except these businesses see sales go down and think less staff is needed. I work in hospitality and our labour budget always goes on past or expected sales unfortunately.
FrostyImplement9565@reddit
I disagree, if people stop waiting they'll just find ways to cut more staff or make savings elsewhere.
NibblyPig@reddit
So many places are replacing staff with order kiosks now, McDonald's paved the way but even some restaurants have it now.
FrostyImplement9565@reddit
When I used to work in a pub chain there were conversations about having automatic service from robots and just a couple of security guards to make sure nothing bad went on. Every company wants to automate and make more and more profits, which is their nature. But it does suck to see the impact it’s having.
chease86@reddit
Yes and then things will get worse for the company who will cut more staff which will make things even worse until the company cant justify having staff/ operating in that area, then other companies have space to move in eho might see where the previous buisness went wrong. As it stands why wpuld anyone do anything differently if each buisness is still readily able to keep trading ehile providing shitty service?
FrostyImplement9565@reddit
Except they don't "see where the previous business went wrong", in my town they just shut down and become empty units sitting desolate in the high street.
DarkLordTofer@reddit
Yeah they’ll not have the sales to justify the extra staff.
Miserablist@reddit
And they'll go bust, which they will deserve.
themcsame@reddit
Thereby making the problem worse as it's now not only localised job losses, but it becomes nationwide job cuts impacting more than just the physical stores. The rest of the store staff out of a job, office staff out of a job, warehouse workers out of a job, etc.
Something tells me that wishing for these companies to go bust isn't exactly a good idea either...
DarkLordTofer@reddit
I’m going to be controversial here. The only duty of the corporation is to maximise return on investment to the shareholders with the extent of the legal an ethical framework in which it operates. If that means fewer staff then they hire fewer staff, if they hire more staff, open an express lane and charge more then that’s another approach. This is why we need government to provide the legal framework.
Sparrow795x@reddit
I work at a travel whsmiths with a proud to serve Costa in it and this is exactly it. They will complain about waiting but buy and wait anyway.
Ours just got rid of almost two staff members worth of hours, but give us well done messages every week on it being our best ever week well done you've made so much!!! It's a shit cycle and is just the way it is. Now us leftover staff are struggling to survive because we're so short, but they couldn't give two shits because the profits show they can get away with it.
Upbeat-Challenge-666@reddit
When it's happening everywhere, you can't just start to dissapear from society
Particular-Ad6120@reddit
Store manager here. Yes, it does feel like a skeleton crew, this year I have had 3 people exit due to stress (short staffed) which we were not allowed to rehire for which was parent company decision. The result? They want us to exceed last years profit, introduced bookable services for customer, host brand events and still serve every customer with a smile kn our face. We now have to close the shop for an hour for lunch as we don’t have the staff to take a lunch break and keep the business open and sickness has skyrocketed and I am spending most of my days addressing grievances with HR. It’s ridiculous 😶
Spanner1993@reddit
There are regulations regarding zero hours contacts set to kick in next year in the UK.
Zero hour contacts and exploiting younger staff is what has kept the retail sector going the last 15 years.
I imagine employers are hesitant to take on any staff knowing theyre not gonna get away with this shit much longer. Plus the obvious, less staff, less wages to pay.
Pleasant-Stretch196@reddit
At Giant foods they would cut hours and then tell customers people didnt want to work and these Maga freaks would come through and scream at us.
WetFishStink@reddit
Less staff = more money for people with too much already.
Shareholders are more important than your shopping experience. We poor peasants must be grateful they need us to keep them stocked with cocaine and caviar.
Fra5er@reddit
Recession indicator
Diligent-Bed3370@reddit
Working in Morrisons & over the last decade they've cut staff by about 25% yet also opened more stores. They were also taken over by an investment company so are currently selling off bits to get that money back. One dodgy sale was selling the petrol stations to another company they own. For years they have only taken on 16 hour contracts (unless you get a management job) blaming all the problems in stores as being having to many full timers. There are 70+ year old staff who can afford to retire but just won't, blocking jobs. This is all whilst on minimum wage. Cleaners are being replaced by robots. Digital labels replacing pricing team, AI cameras watching shelves for stock & customer service outsourced to other countries.
They're racking in the money & lining their pockets but blaming everything on the government.
Loose_Avocado4670@reddit
I assume they just can't afford to hire people.
I've applied for so many retail jobs and I can't even get an interview at mcdonalds. It's so degrading.
eggs_and_ham_i_am@reddit
Because with the extra tax, NI and pensions added to every employee by the government now makes it harder than ever to make enough money to justify the extra bills.
It's a big trade off that I believe the government has got very wrong.
If a company cant afford to pay a living wage, then the company shouldn't exist, but a company that can afford a living wage, but not all the extra that comes with paying that, is in a really difficult position.
It doesn't help or drive growth.
EastisSE@reddit
And yet they have record profits every year. It’s not workers rights which are fucking everything up
thespanglycupcake@reddit
Which retailers have had record profits? Oil companies maybe, but most retail are struggling, big time.
clip75@reddit
If you're talking about petrol stations, they make almost nothing. The margin is around 2p per litre, more at independents and less at supermarkets. Sale of petrol is a loss leader to get you to buy things in the shop at higher margins.
The oil company finds oil, drills it out the ground usually under crazy dangerous circumstances - moves it to a refinery that costs multiple billions and turns it into petrol, diesel, fuel oil, plastic, etc - and transports the fuel element to the point of sale. If they did that all for free - as in as a gesture of charity, petrol in this country would still cost around 80p per litre. The overwhelming cost behind fuel is taxation - the price of crude doesn't change the cost of petrol that much, and during the situation with Iran, the oil companies aren't making any more or less. The Treasury will be the major beneficiary, raking in about an extra 3p per litre, which is more than £3m per day additional revenue over what might be expected - just from sale of petrol and diesel. If prices have been high for 2 months, that's nearly £200m additional revenue.
thespanglycupcake@reddit
I know. That's why i said 'oil companies'. Given how much extra the government must have raised in unexpected fuel duty over the past few weeks, you'd have thought they could drop the tax rate a bit to help people who are really struggling. But no.
clip75@reddit
There's talk she's thinking of putting fuel duty *up* by 5p. Let's be honest, it won't make them any less popular. At this point, they're at absolute rock bottom.
thespanglycupcake@reddit
I feel like that may be the nail in the coffin. Completely inexcusable at the moment.
glasgowgeg@reddit
Hypothetically in 2024, you were on £40,000/year.
In 2026, if you're on £41,000, that could be a "record wage" for you, but it doesn't take into account that as a result of inflation, that £40,000 in 2026 to break even would need to be £42,062.56.
You've actually had a £1,062.56 pay cut, but on paper it's a "record high" simply because the number is bigger than the previous year.
ActionBirbie@reddit
Which retailers are these....?
EastisSE@reddit
Tesco’s operating profit increased 72% from 2021. Lidl’s 292%. Food prices are nearly 50% higher
EUskeptik@reddit
There are record levels of bankruptcies too.
-##-
stillshadowy@reddit
tesco profits increased by 10% to 3.13 billion. the poor souls, how will they ever survive?
jason57k11@reddit
I've got 6 people jobs in the last 3 weeks your just bit Tring very hard
oskarkeo@reddit
costs rise but income declines.
shops try pass on rising staff and rent costs to customers, so customers go online, meaning shops get less sales.
staff need wages in line with cost of living so those costs can't be saved except for less staff (and sure less sales in the till to justify those wages).
landlords never ever ever ever ever ever ever ever ever would think about reducing rents. they'll just let their no mortage property sit empty and boarded up till some sap with more money than sense pays their tithe.
government sides with commerical landlords so will not legislate to cap rents.
Brief-Ship-5572@reddit
I remember going to next and there was 1 woman on the shop floor.1! It was a huge next aswell.
GradiusHead@reddit
If you take on a member of staff even at minimum wage, you have to pay that wage, plus national insurance contributions, company pension and so on. If it takes 5 minutes to serve a customer that makes 20 per hour assuming you're flat out and never stop. It doesnt add up. If you're selling, say, coffee at the train station, it's easier to double your prices and have fewer staff. Half the people in the queue leave and give up but you make double the money with the people who are left and they do half the work. In any retail environment the staff are a potential liability, phoning in sick, doing a half arsed job, stealing, fiddling the system.... People have faults and retail has realised you're better off minimising your exposure to these potential issues, have as few people S possible. It's why they embrace self checkouts etc. If they could run their stores with no human involvement they absolutely would.
bingimp@reddit
Corporations don’t wanna pay
SlideAdventurous4513@reddit
As someone who works in a small retail business (family owned) the issue is cost of EVERYTHING rising making it incredibly difficult to staff the shop adequately. Rising fuel costs means rising delivery costs means suppliers increasing costs; energy bills are higher, minimum wage just went up too so wages are higher, and people still don’t have much to spend so our takings aren’t growing with the costs at all. I know this thread is mostly focusing on larger corporations, but these are the issues affecting small high street businesses like the one I work at.
Swimming-Baker-5498@reddit
All about costs, as minimum wage, rates, tax, food costs and drink prices all rise. Companies are struggling to break even yet alone make profits. Hence why so many places are going bump. In the UK loads of chains are closing....Beefeater and brewers fayre being the latest. Government not help by taxing everything so heavily. Short term to get more money in but long term there will be less jobs available to get the taxes from.
KyeThePie@reddit
Just got back from a trip to Toronto and it's crazy the difference with my retail experience over there. I'm not kidding there was about 12 people on the shop floor eagerly waiting to help you out if you needed something. Must just be a UK thing I guess...
carefulcroc@reddit
My place is closing down. All the jobs have been moved to South Africa. They get paid fuck all, have to learn stuff that took us a few years to get good at, in a few months.
The quality of service being provided to the customer has dropped through the floor. These companies don't care about the employees or the customer. All the care about is squeezing profits. Everyone is paid less, bills always rising with no honest reason. Everyone constantly fed rage bait to keep them arguing do they don't notice they're being fucked.
vad2004@reddit
In hospitality its soaring costs of products and utilities, rates relief being cancelled, increases in min wage and NI contributions. As people leave they are not being replaced. Pubs/clubs are struggling! ( former licensee- lost job in jan)
dancarebear@reddit
It’s not doing them favours. I was in Dunelm and they had probably 4 people working a HUGE store. The line was so long I gave up and ordered on Amazon. Same with next.
Plus, theft goes up because less people to watch the shop floor.
So profits go down and the store closes.
ASAPFergs@reddit
Private equity firms own them all, it's adding up perfectly fine for them
Realistic_Let3239@reddit
Late stage capitalism at work, infinite record profits means they have to get increasingly creative. It's not sustainable long term, though they seem to have jumped to replacing everyone with AI as an alternate option.
fiveofspades94@reddit
Everything is enshittified, to maximise profits. I don't think there's anything left untouched or free from the cycle. Any company/product/business that claims to be different or eco or sustainable inevitably falls to the enshittify ways.
Charming_Bing_3802@reddit
What a terrible way to view the world. No this isn’t the case outside of the worlds biggest companies (Amazon, apple, Disney etc). British retail businesses run on very tight margins, and most months make a loss, they’ll have an acceptable level on their end and if it goes too far one way they’ll make changes. More profits than expected? May need more staff, add some. Less profit than expected? Cut costs, reduce hours or reduce staff.
SpAn12@reddit
And nearly sums up the UK's issues.
How on earth can we expect the UK to make the economic changes to be successful if the voters don't even grasp the issues behind some of what we see.
The cost of staff, rent, business rates, and energy costs essentially make running most high-street businesses loss making. But half the comments here are about enshittification. Which really doesn't apply to a local cafe.
dendrocalamidicus@reddit
Enshittification applies to small businesses because there is a race to the bottom that affects everyone. They might not set out to enshittify, but the economic structure around them is prohibitive to them being profitable unless they conform to cost cutting measures that lead to the same decline in quality. What I mean is, the more large chains and corporations enshittify, the more smaller businesses are squeezed and are forced to make the same decisions.
Charming_Bing_3802@reddit
Other countries where these large corps exist don’t have these same issues though, so you can’t entirely blame it on these massive businesses - unless they are bribing our politicians however. Too much red tape and costs associated in the UK make it hardly viable.
Ralphisinthehouse@reddit
What a total lack of understanding about how the world works.
Prudent-Level-7006@reddit
Ok explain how companies aren't bleeding the actual people dry and there isn't enshitification and intentional short staffing
Place I work at don't even have Paypoint anymore because it broke and it doesn't make much profit so you can't even pay bills or top up your phone there
And can you not see how souless and hyper commercial so many things are now, we're absolutely bombarded by advertising
fiveofspades94@reddit
Thanks, I try
Ralphisinthehouse@reddit
Nailed it.
elegance78@reddit
Cause they can't compete otherwise. Customers will not pay extra.
Holbrad@reddit
It's a classic case of revealed preferences.
Everyone says they would pay more for a better service, but what actually faced with paying more they reliably choose the shitter cheaper option.
Old_Shake3789@reddit
I'm convinced most job postings are fake collecting information on people. There's one near me that gets put up weekly for the same job for years its insane.
Prudent-Level-7006@reddit
Some of the ones on the old official government website 100% were, never had so many dodgy phone calls in my life
Mynameismikek@reddit
A lot of those are also hiring teams who are incredibly naïve about what certain jobs can really pay. I've had specialist roles open for >12mos which were impossible to actually place someone in because I couldn't get approval for a market-rate salary. I had a recruiter a little while ago about a "fantastic" opportunity right around the corner from me, but it would almost halve my pay... roles still open on LinkedIn...
Serious_Badger_4145@reddit
Lean staffing
Prudent-Level-7006@reddit
It's more to do with how many people they decide put on shift
Raunien@reddit
Why would they pay 6 people when they can work 3 to the bone and pocket the difference?
bakeyyy18@reddit
Energy costs, hiring costs and taxes are all heading upwards while people have less disposable income and are spending less of it in person. For most shops keeping staffing down is the only way of surviving physical retail these days.
Fish_Fingers2401@reddit
The recent employment rights act probably isn't helping either.
Len_S_Ball_23@reddit
Yeah, because God forbid those that make the money for the top of the capitalism pyramid ACTUALLY have more rights to protect them.?
What are you?
Some sort of empathic, understanding, progressive?
Specialist_Invite538@reddit
You are financially illiterate. You are an idiot.
NibblyPig@reddit
Yeah this complete failure of understanding the market is why things are so bad.
Just make the minimum wage £50/hr and everyone will be rich and prosperous
Holbrad@reddit
It's realistic to acknowledge those benefits and rights have negative impacts.
It doesn't mean we shouldn't do them but you've got an open eyed about these things.
Fish_Fingers2401@reddit
If implementing those protective rights is a financial burden on employers, then employers are likely to employ less. Don't forget that most employers - not the few multinationals that are posting record profits - are also struggling with cost of living and cost of business too.
stillshadowy@reddit
if that is the reason why are profits still obscenely high? TES|CO adjusted profits up 10% to 3.13 billion
Consistent-Routine81@reddit
Tesco adjusted profits were up 0.8% this year, despite sales being up 4.6%. Which shows increasing costs are having an impact.
kunstlich@reddit
I wonder if this is a problem of Big Numbers. Because 3 billion is a Big Number, and a company making a Big Number profit these days is not good?
It's an interesting discussion - should a business be allowed to make a big profit? And what is 'big' in this context? Tesco had revenue of over 70 billion, so a 3 billion profit isn't a brilliant margin by any sense, but its still Big.
Aldi made 435MM on 18 Billion revenue - is that a 'better' profit because its a worse margin and smaller?
Fish_Fingers2401@reddit
Are those profits extremely high across the board, for all UK employers?
Acrobatic-Ad584@reddit
If they were we would have better growth, supermarkets are doing okay but independent retailers and many high street stores are struggling to keep costs down and therefore maintain profit. Some of it is down to online business.
roko5717@reddit
3billion, which is about 3% of their total sales. Which is a pretty slim profit margin.
Juicy_In_The_Sky@reddit
You mean maximising profit
Fun-Illustrator9985@reddit
Independently owned businesses are closing up left and right
You don't need need to have an opinion on everything, especially topics you don't understand
Juicy_In_The_Sky@reddit
If you can’t afford to pay your staff properly you can’t afford to run a business. I have also worked in supermarkets that kept cutting hours yet expected the same standard of work, including Deliveroo etc. those supermarkets and those at the ‘top’ of the organisation’s pay kept rising.
Fun-Illustrator9985@reddit
I guess you'll enjoy your high streets filled with only Greggs, Costas and Prets if you don't think barrier to entry is a problem 👍
Juicy_In_The_Sky@reddit
£75k wage, not sure you’re exactly in the place to have opinions about the impact of low wages and cutting hours either
Fun-Illustrator9985@reddit
I don't follow, is that your wage or supposedly mine?
Either way, £35k or £350 million should have no bearing on your understanding that if small players are priced out, then your high street will filled by more soulless chains if you're lucky enough they don't end up boarded up
Juicy_In_The_Sky@reddit
Your wage, according to your own comments.
Fun-Illustrator9985@reddit
It was someone else making a claim that an income £75k was rich and all I did was post someone's quality of life can vary wildly on that wage
thespanglycupcake@reddit
Based on the people I know in retail, it is making ANY profit. Which is actually essential to running a business.
Skydance1975@reddit
Yeah, a lot of people don't seem to understand that.
stillshadowy@reddit
even shops making lots of money are understaffed, like supermarkets so it is objectively not 'rising costs'. It is profit squeezing.
Acrobatic-Ad584@reddit
There is always going to be that from the big boys, it is bad that they are understaffed and offer poor pay. High Street shops have very low margins though.
Comfortable_Love7967@reddit
Supermarkets make about 3% profit, they need to squeeze every penny
artemusjones@reddit
Most businesses have been squeezed to running on the bare minimum either because they are running on such thin margins that they have to or because management will prioritise maintaining profits than absorbing rising costs of rent/stock/materials/energy and unfortunately people tend to be the highest costing line item thats easiest to cut.
MKMK123456@reddit
Nobody is hiring because A minimum wage employee working 40 Hours a week costs their employer £30,260 per annum. The ridiculous Employers NI is a tax on Employment
Wisegoat@reddit
Property in the UK is horrendously expensive. Minimum wage in the UK is pretty high now, especially when you include the employer national insurance contribution. Energy prices are high.
They don’t want to increase the costs of stuff they’re selling as they’ll be uncompetitive, so the only real lever they can pull is keep headcount down.
Porticulus@reddit
At the end of the day, capitalism is failing and those at the top will run skeleton crews and various other methods to ring every last penny out before it implodes. The question is what will come after the dust settles. If history teaches us anything it's that the same cycle will repeat.
Public-Syrup837@reddit
Was in sports direct yesterday waiting for someone to get shoes from the back. Someone else just left without getting shoes because of the wait and I considered doing the same.
At some point lack of staff costs you money as a firm.
guareber@reddit
Except shoes is literally the only store where this type of thing is regular. I can't remember the last time I went to a standard retail store where I couldn't just get what I wanted and move on.
So why put staff outside roaming if all there needed for is the tills and one more function somewhere?
nearbycat666@reddit
I worked for them 8 years ago and they'd have the absolute minimum staff required, to the point where a relativley large store had 1 floor staff on tills & shoes.
confusing_roundabout@reddit
Yeah IMO the only thing that stores do better than online is the service. If they can't offer that then they have nothing.
A retailer would make bank if they staffed their stores and advertised themselves with that
tylerthe-theatre@reddit (OP)
100% it will hurt brand image in the long term, people talk and if everyone has bad experiences, it gets around. Primark is maybe the only clothes retailer still adequately staffed
Master-Trick2850@reddit
higher national insurance, higher minimum wage, higher tax
companies refuse to cut into their profit so they fire people and make the remaining people work more
Skydance1975@reddit
If they don't make a profit, there is no more business and all their staff would lose their jobs. Wage bills, rates, energy bills have really impacted SME's in particular.
Pigflap_Batterbox@reddit
Surely that's not right - if they don't make a profit there's nothing extra. If they're able to cover salary, buying stock, rates and rent and breaking even, then they can carry on working?
Skydance1975@reddit
Would you work for nothing?
Fearless_Joke_5256@reddit
I know someone who worked weekends at primark for years. He asked for more hours, they interviewed him and then rejected him. Before he used to used to do maybe 16 hrs on the weekend. Now they want him to come in more often on 3 hour shifts. If they need him for longer, they'd let him know.
Tecn1c@reddit
The answer is simple, the short amount of staff do the work so the management just shrug and say oh well
Equal-Savings1264@reddit
I live in London and have applied to everything and anything and would absolutely kill for a little role alongside my uni.
19Ben80@reddit
The end stage of capitalism is upon us, there is no more money for us to spend yet the companies have to increase profits year on year.
The only solution left is to cut overheads
LawfulnessOk6949@reddit
Wages go up, so hours get cut to protect company profit, a store I work at is suppose to have 3 staff from 5-8 today and be okay, that’s for kiosk, tills, selfscan, uber eats/ deliveroo, trollies, and to cover petrol breaks and such, the company wants atleast 2 colleagues on selfscan at any given time, an kiosk needs to always be manned.
Springclarence@reddit
And every surface is dirty and needs cleaning. The public toilets in shops are disgusting, what happened to hires for cleaning? I've noticed the staff sometimes clean the toilets even where food is sold or served. Gross!!
NoCoffee8231@reddit
Welcome to minimum wage hikes
WGD23@reddit
This can be addressed by sorting out executive pay, and put it on a ratio to the average employee salary
HDK1989@reddit
I'm as left as they come and we absolutely need to clamp down on ceos making huge money whilst employees are poorly treated or the company is losing money.
But that wouldn't help british businesses. Taking on companies like Amazon and Temu would do far more, but they're apparently intouchable because capitalism rules the UK not politicians.
WGD23@reddit
Agreed that there needs to be proper import taxes on temu
Darker_Midnite@reddit
What ratio would be acceptable? The Sainsbury CEO makes about 5 million. If you have some one on minimum wage, it's about 200 jobs in a year, spread out over 1500 odd storefronts. That has absolutely no impact on the customer front, while the company loses a managerial level position for someone working across a national scale. At what point does losing talent justify the paltry increase in actual jobs?
GarageIndependent114@reddit
Sorry, did you just say that losing 200 jobs is paltry compared to losing a single ceo who happens to be working across different stores?
Darker_Midnite@reddit
Yes... Don't understand why that is controversial? 200 jobs for a good CEO is nothing compared to the number of job losses we have seen because companies have been run into the ground. I genuinely hope you don't believe that a CEOs role is over rated and that every Tom Dick and Harry from the street can just take over that job.
DistinctlyIrish@reddit
Even the businesses that aren't trying to enshittify everything are being forced to because rent and property taxes keep increasing, because property values keep increasing, because the increasingly small number of people and businesses who can afford to buy property are deliberately engaged in international price manipulation schemes to maximize the amount of wealth they can leech out of everyone else while continuing to buy more property to accelerate that leeching AND because of that rapidly accrued wealth they are able to purchase greater and greater ownership of literally everything while getting handcrafted legislation and judgements that say they can do that even if they just fired thousands of people.
The only solution is to limit the amount of property that can be owned by any person, and make it so corporations/businesses cannot own property and only actual living human beings can own it although they can share ownership of property but it will still count against their total amount they can own. It's the only way to bring prices back down because think about it: we're paying for every other person's increased cost of living with every single transaction, every person in the chain of getting a product into your hands requires more money now for housing costs and that drives up their required wages which forces businesses to pay them more in order to have any staff at all but businesses aren't going to just eat that cost and they pass it on to their customers, whether that's consumers or other businesses. As you can imagine that creates a vicious cycle of increasing costs.
Say the farmer has to pay more in taxes now simply because home prices have gone up, through no fault of their own, the rates have stuck but the values have changed. They now have to charge more for their crop, let's say it's potatoes to make the rest of the example easy to follow, and now everyone who buys their potatoes needs to pay more for the same potatoes because the farmer has to pay more their farm. So let's say it's Frito-Lay buying the potatoes for crisps, and this same price increase is happening everywhere so they don't have a choice but to accept it, they now have to pay more for the potatoes right? But they're going to raise their prices to compensate for it, or they're going to fire some people to save the costs if they can. Either way, if they raise their prices now everyone is paying more the crisps including the retailers who stock them, if they fire people those people are now unemployed and cost everyone more to take care of.
Meanwhile the people working at Frito-Lay are also paying more for housing so they all need more money too, and so do the delivery drivers, and the store operators and employees, and the people who work in the energy sector providing fuel for the delivery trucks and electricity for the store, and the people who come in and shop at the store and all the businesses they work at too, in this big web of connected costs which has me literally screaming at the world with this obvious solution because I can't take it anymore, we need to put a limit on property ownership, period. It doesn't have to be ridiculously small, we can make it reasonable so farmers can have plenty of land and you can still own a few houses, but we have to end the practice of making real estate an investment vehicle for parasitic profiteering.
No_Effective_4481@reddit
Minimum wage is now ridiculous for most places with a large workforce, so you are seeing the obvious results.
Aggressive_Chuck@reddit
We have very high labour costs and retail has very narrow margins.
WildWinterberry@reddit
Management everywhere are getting one person to do 3 people’s jobs to cut cost
They ask at interviews if you’re good in emergencies and stressful situations because they’ll have you at melting point
lalabadmans@reddit
The shopping experience is so bad was it lasts this bad? there’s no space to walk comfortably in any store, it’s crammed and filled with stock cages and workers packing, loading and unloading lots of big heavy shit in your way while you’re trying to shop.
Fortified_Armadillo@reddit
Why have 4 people comfortably doing a job when you can just about scrape by with 2 being run ragged?
Zavodskoy@reddit
They use data analytics and consultants paid tens of thousands of pounds to work out the bare minimum staff they can have working at various points in the day to maximise paying the least amount of money in staffing vs following the law and not being so slow it drives people away.
This is also not new, back when I worked for CO-OP over a decade ago they'd give the manager a set amount of hours for staffing per day and he wasn't allowed to go over that without approval from the area manager and he'd only approve it for things like if there was a local event happening that would massively increase sales.
This often ended up with the shop having the manager and 2 - 3 members of staff in the morning to work the delivery and then two members of staff between 2 and 10pm
Jonoabbo@reddit
If the shop has enough staff to keep customers coming in and getting them to spend their money, then they aren't understaffed.
Sure, they could provide an even better service with more staff, but if that doesn't affect their bottom line then why would they?
yoho1234@reddit
To improve this. Fill out their feedback form with bad feedback due to staff levels.
CrypticCodedMind@reddit
This
No_Doubt_About_That@reddit
And then those working there will probably get the blame for not being productive/working fast enough.
Quickswitch79@reddit
I was hired along with 150 others as Christmas staff at John Lewis. They extended one person by one week to NYE and two others to the end of January, but made no one permanent. All the permanent staff were saying how stupid that was, as it's still mad busy with all the sales etc.
Realistic-Cut-5282@reddit
The irony of this is that they're doing it to maximize profits but are removing potential customers from the market but not hiring. Unpaid people can't buy products.
keblin86@reddit
Skeleton crew and if we raise it managers get annoyed about it and say there is no staffing issues, and it's fine...few days later you see things go to sh*t and then the managers are stressing but won't admit there is a problem. Few days later it's back to "it's fine" and big hints that we shouldn't talk about it.
It's a mahoooosive joke but we plod on!
I wish customers would understand though, some of them are starting to notice.
Time_Candle_6322@reddit
No point asking Reddit this question
Short_Country_2693@reddit
It’s down to footfall, if they are not busy it will reflect, many forecasters are looking at the possibility of recession, with the new employee rights bill, employers national insurance, wage rises, some companies are very tentative about over employing.
ProofLegitimate9990@reddit
What would you even ask shop workers for? If you can’t find your way around a shop yourself that’s a you problem. Most places have self checkout and whatever is in stock is on display so they won’t have a bigger size for you in the warehouse.
Plus-Sir-5149@reddit
Fuck it yeah, who needs customer service, why even have physical shops? We can just buy online, easy!! Nobody needs jobs anymore anyways
ProofLegitimate9990@reddit
This is like arguing we should use candles to keep candle makers employed when we have lightbulbs.
Plus-Sir-5149@reddit
True, let's just reduce ourselves to a life of convenience. Just like the kids I just saw, on their electric bikes, why bother learning to peddle when you don't need to!!!
Life will be better in 50years once people stop doing all this unnecessary stuff
ProofLegitimate9990@reddit
Yeah lets just ride horse and carts everywhere because cars are too convenient!
No_Block9049@reddit
Being understaffed is cheaper is my guess
pahanginan@reddit
You can't have high staff turnover if you don't hire staff :)
akihonj@reddit
Are you lot walking around with blinkers on or something, do you see things happening on the news and think it's got nothing to do with me or it won't affect me.
When the labour government took over they put in place a budget which buggered the economy, forcing companies to plug a financial black hole that didn't exist. As a result all UK companies are slowing down their hiring because it's getting to the point of having staff is too costly. So they are making do with fewer staff members.
If you think my god these companies are shitty for putting profits on front of hiring, welcome to reality, a company is not a charity, they exist to make a profit, you work to earn money it's the same thing.
allthingskerri@reddit
Maximizing profits. If you staffed to what a shop actually needs they would all close.
tandemxylophone@reddit
This hasn't been mentioned, but how many staff you can hire depends on minimum wage vs net profit. When minimum wage rises but economy isn't functioning, companies start off shortening work hours of staff.
If someone was on a £13/h wage, do you know how much the shop has to make per hour? Usually 3 times that, so minimum £39/h including quiet hours. Want to work 5 hours? Prove you are worth £195/day.
It's easy to say big corporate is raking in cash, but difficult to understand the underlying cause of a dysfunctional economy. Reading "Why Nations Fail" is a good way to learn the problems of late stage Capitalism.
Curious_Arm_893@reddit
Crazy high rents due to 30 odd years of real estate going up in price at a crazy pace, shareholders demanding ever more profit and energy prices always on the up.
All while trying to compete with Amazon who make their money by charging manufacturers advertising fees and hiding the cost behind a prime membership.
brushfuse@reddit
Aldi and Lidl are such a delight, I love being in a queue of 59 people and then having to figure out how the mobile checkout works. We are at peak enshitification.
malin7@reddit
Minimum wage is up by 50% since covid, a lot of businesses can't afford to hire more people
Skydance1975@reddit
Additionally, when the minimum wage goes up as an employer you'll also need to increase the wages of employees who are already earning more than the minimum wage. This increases the wage bill even further.
1CharlieMike@reddit
Except, in my experience, the wages of everything else doesn't really go up. At least, not in any meaningful way.
In my last job they did a pay review and brought lots of people up to just below my wage. The thing is, when I was hired it was a good average salary product manager job with technical experience required. Then we look around and saw admin assistants getting not much less than us with no technical skills or experience needed. So we began working to our wage (and that was probably the thing that triggered a large round of redundancies, because technical staff across the board did the same thing).
NibblyPig@reddit
Yup and if you quit they'll ask one of the min wage folk if they want to be promoted into your more difficult and stressful job for 50p/hr more and they'll say no thanks
NibblyPig@reddit
Plus your supplier's minimum wage went up so their prices go up, their supplier too and so on all the way to the top.
So if you're a hair stylist all your shampoos and products go up in price as well as the wages...
steak_bake_surprise@reddit
Reminds me when I worked retail at a major name 20yrs ago, we used to have 6 of us running the store at any given time/day, then over about a year it was 3 of us running the store for the first few hours of opening along with hours cut on contract, but we still worked overtime without the benefits. Then the 2008 crash happened. I'm seeing the same signs again, only worse this time around.
DevilishRogue@reddit
Retail stores don't make huge profits what with rent, rates, losses, insurance, competition from online shopping, etc. but their biggest overhead is staff costs and the minimum wage is so high that most stores cannot afford to take on more staff and many have been shedding staff to keep financially solvent.
White_hammer82@reddit
Most companies are like this to maximise profits and payouts for shareholders
theartofnocode@reddit
I think more likely survival for most retail outlets is the focus, not maximising profits.
White_hammer82@reddit
Vape shops and Turkish barbers seem to thrive though for some readon🤣
UniquePotato@reddit
How do you know/ Do you do their accounts?
ProofLegitimate9990@reddit
You realise you are probably a shareholder? Where do you think your pension gets invested?
mrafinch@reddit
“Continue to eat shit, they’ve got your pension under ransom”
ProofLegitimate9990@reddit
“Most shareholders are ordinary people with the same problems you have, not some capitalist tyrant”
Pizzagoessplat@reddit
Irish bars always seemed to have been understaffed. It puts me off certain bars because of it.
Salty-Staff-612@reddit
I’ve seen this a lot near me. smaller shops I’ve noticed sometimes there’s only 1 member of staff
sheffielder87@reddit
Massive e wage cuts with the exact same expectations on productivity/taking. This is the way of retail.
Oh and alot of retailers are terrified of recruiting too early in the year before Xmas because of the new 6 month employment law rules
BitterFootball4874@reddit
I think there’s an element of price gouging, but also apparently NIC is now so high that if a company hires someone full time on minimum wage it costs the company close to 50k. Which is honestly nuts
Latter-Corner8977@reddit
The American model. Lean staff, no pride in production, just maximise profit.
FigTreeRest@reddit
Greed doesn’t care about ethos or ethics. Sad times.
Unless they adapt and change, some of these big retailers will struggle and some may even disappear in the near future.
Super-Nuntendo@reddit
Not just shops, businesses in general in the UK. The number of times I've seen people leave a company, and then instead of hiring a replacement they just slope the workload to other workers (usually with no additional pay or promotion)
Contrast that to other countries, I've seen the equivalent role in the same companies international offices with way less responsibility for more pay.
ProfPMJ-123@reddit
Shops are closing left and right (Claire’s was the most recent) because they aren’t making any money.
Of course this is Reddit so “evil companies, profit”, but that’s bullshit.
Shops won’t hire when they’re already struggling to stay afloat.
GarageIndependent114@reddit
Claire's is an international firm that somehow managed to go bankrupt in both the UK and US simultaneously because of the people who bought it out.
Legitimate_Corgi_981@reddit
Claires went out of business because they would sell things like a pack of hairbands for nearly a tenner that would cost you a couple of quid in something like B+M. I took my daughter in once and vowed never again at those prices for stuff that could be had much cheaper and near identical elsewhere.
ProfPMJ-123@reddit
I’m sure you’re right and the high street is doing fucking fine then.
GarageIndependent114@reddit
That's not what I meant at all.
No_Doubt_About_That@reddit
National insurance increase has messed a lot of it up.
Regardless of what you’d think (companies using it as an excuse/companies not being able to afford it), either way it’s resulted in the further decline of the job market.
Plus_Woodpecker5248@reddit
This is the end result of the constant increase of minimum wage and Labours employee National Insurance increases.
Raising minimum wage to unsustainable rates pushes people out of work and only really pushes up the prices of everything leaving those on them wages no better off anyway.
It should be scraped in my opinion, plenty of people willing to work for less such as young kids starting out and just after a little extra pocket money, elderly disabled or migrants getting much paid for by the state anyway but wanting a bit extra to tide them over.
Capitalism only really works when the state steps back rather than standing over it continuously throwing spanner’s into it and wondering why the whole thing is grinding to a halt.
Which_Experience_834@reddit
This thread is the reason IAM voting for reform
Joneb1999@reddit
We live in a neo liberal society where the rich have power and to stay that way or become more filthy rich they need to be ruthless by keeping the rest of us in our place. In the case of business I think it's all about the board of directors and shareholders I believe. When the minimum wage is increased and the economy is slowing one shop assistant is just expected to do the job of 3 no matter how it stresses them
The UK is a really terrible country built around exploitation, once known as Thatcherism I believe and now known better as capitalism because that doesn't sound as emotive and bad. The rich constantly get richer at the expense of the powerless and vulnerable like lions snacking on a young gazelle that is still finding it's feet and the easiest target.
Generic_Scrub@reddit
seems to be the new normal, i've worked a variety of part time jobs (hospitality plus a stint at tesco) while at uni and we've always had the bare minimum employees to function, is almost impossible to find cover and its not uncommon to be sent home early or have hours cut to save money
reverandglass@reddit
I left retail nearly 20 years ago but even then I'd see staff leave and not be replaced. I've run shops for months as an assistant manager while other store managers pop in a few days here and there. I've worked 2 full shifts for Blockbuster because they had no-one to close a shop.
The worst thing you can possibly do as a retail worker is cope when someone leaves. You have to let things slide so they realise there's a gap to fill. If you manage in the meantime, the meantime become all the time.
Traditional-Ice9940@reddit
When I worked in fast food 10 years back it was the norm. 2-3 staff on when 5-6 are needed.
Now it's everywhere! Thank God I up skilled and got into a good position...now protecting staff from overwork/abuse but management are not happy
doegrey@reddit
Was in M&S the other week. Wandered around for 15 minutes trying to find someone to help. Anyone. Eventually found someone, they didn’t have the foggiest idea. They called someone- they didn’t either.
Why do we go into shops these days rather than just buy online?
tylerthe-theatre@reddit (OP)
That's the funny part, they cut and cut until they have barely any staff to help, the experience becomes so rubbish that people stop shopping and go online (usually amazon). They're still losing money and a customer each time this happens
Healthy_Style_6162@reddit
What you going to do, shop somewhere else? I dont think so.
Signal_Display_3576@reddit
And then they expect us to use self service tills, pay from a QR code or use McDonald’s style self service kiosks. From a consumer POV it may seem convenient but at the same time it feels isolating.
I work in hospitality and when it comes to the payment, I try to steer customers away from paying on our app because I refuse to let an app try and take my job from me. I want to be able to communicate with customers and be able to do my fucking job when I’m at work.
Mairi13@reddit
Noticed this in Morrisons earlier today. Only 2 staffed checkouts open and at least 20 self service available.
not_that_kind_of_ork@reddit
I feel like Curry's is somehow the inverse of this. Somehow, you go in there and there are more staff than TVs. And they're all standing about in pairs chatting to each other. Doesn't seem sustainable...
yiddoboy@reddit
It is definitely true that customer service is a thing of the past. And you can't even take your business elsewhere coz they're all doing it. From supermarkets to insurance companies to government departments to the health service, they all give shit service. Welcome to the post-Covid 21st century. I'm glad I'll be dead in 50 years because I don't want to see how bad it will get.
5harp3dges@reddit
CEO's and businesses in general just want to keep earning more than they did last year, no matter the economy or trending shopping habits.
So naturally the staff suffer and the business in turn, and they shrug and move on to the next ladder to pull up behind them.
nickmasonsdrumstick@reddit
A tale old as time in hospitality keep the staff levels low to maximise profit. An abhorrent business practice ive had many an argument with restaurant owners over it. Seems to be common practice most places now.
ice-lollies@reddit
Well yes, because there’s only so much people will pay for a burger and once everything else has been streamlined, the only relatively flexible factor is labour costs.
nickmasonsdrumstick@reddit
Well you then get really bad service as the crew are stretched but the worst thing is. When you find people crying in the walk in fridge because they are so stressed out. But its fine the owner can maybe get an extra holiday or beamer. Its an absolutely unacceptable practice imo.
ice-lollies@reddit
Yes it’s awful. Usually it’s customers who have made me cry though.
What would you cap the managers/owners wage at relative to the other employees?
nickmasonsdrumstick@reddit
Its more the bonus culture id bin tbh as it then makes managers want to hit their target at the expense of the working environment and usually the employees well being. But as long as they hit their bonus. Seen it all too many times used to call it "Bonus Fever".
NooOfTheNah@reddit
It's getting more expensive to employ people. So they aren't employing many people. And then if the employees don't like it, what are they going to do? Leave? Complain and rishlk being let go? Because there are hundreds of people applying for every job.
The employees left are overworked in most places these days. Then management think "well, they are coping, we don't need more staff". And these companies like low staff costs. They also like having a good company ethos saying how they care for the staff.... Lots of buzz words about work/life balance. But the truth is they work the few staff the have into the ground knowing there are always more folks out there to replace them.
infieldcookie@reddit
Even a decade ago when I was working retail they’d do this. There’d literally be 2 of us working most of the time, the exception was December when they’d hire temp staff. This was in a busy shopping centre too.
Now I work in an office and they can barely seem to get anyone in when someone leaves, probably because they’re not willing to pay higher salaries.
Not_A_Clever_Man_@reddit
Some of the issues with finding staff is that employers want to get someone in with all the skills they need to complete the role. Unfortunately, those skills are in demand, so the people they are looking for, dont want to do the role for the amount of money offered. There are mountains of applicants for every role, but the vast majority are not skilled up for the role and employers do not want to take the risk that the employee can skill up to fit the role, but those are the people that are available.
GarageIndependent114@reddit
The issue is a bit more complicated than that:
-they don't want people who are willing to work temporarily for low pay anymore, like they did in the past, so people looking for "shitty jobs" are expected to either lie or be paid more to make up for it
Most unemployed potential staff have enough basic competency to do the role, but as soon as they choose to hire locally and actually pay people instead of hiring minimum wage workers from abroad, they expect candidates to be literally perfect with zero training instead of just not morons.
Unemployed candidates who actually want a job have been unemployed for so long that they don't really have any work experience or directly relevant past experience. It used to be that unemployed candidates were people who had either lost their jobs or were about 18, so they would either have work experience or be excused. Now, the unemployed people are people who couldn't or didn't find work at 18 or were busy at university, and even people with prior jobs haven't been able to get new ones for years, so when people hire them, they think, "this candidate lacks retail experience".
Imagreatbigduck@reddit
A direct consequence of making it more expensive to hire people. Those who say hospo businesses are doing this to maximise profit clearly don't read the news.
jimmywhereareya@reddit
To all the retail and hospitality staff going the extra mile every day. Stop it. You're no better thought of, don't be overworking yourself to help them out or they're never going to take on more staff.
DapperDouble666@reddit
It’s almost like companies are running on fumes to pad margins while pretending there’s a labour shortage, not a budget shortage.
Skinnybet@reddit
I work in a McDonald’s. If it’s not as busy as they have staffed for they want to save on labour costs and look for people willing to go early. Sometimes people leave and it gets busy again. No business wants to pay people to stand around. The tills better be ringing.
GingerSnapBiscuit@reddit
Shops all run on skeleton crews these days to try and maximise profits.
MCfru1tbasket@reddit
They've probably hit the tip of how much they can charge for shit until people nope out. If you can't milk your product anymore, you cut the most expensive cost of any business, staff, where MW has just gone up again. 1000 sites times 20 times what it just went up by per hour is a lot to consider.
As a hospo lifer I wouldn't be surprised if retail and hospo becomes fully gig work in corporate shops, pubs and restaurants. Talking with other sites within the same district where I work and theyre having labour budgets slashed Into the ground across the board.
TheUnSungHero7790@reddit
I don't know if anybody remembers USC the clothing shop, I don't think they exist at all now but the ones near me all closed a few years ago.
I wondered for years how they functioned, their shops where completely empty most the time yet they had atleast 10 teenagers on the shop floor all just talking to each other and staring at your every move as you are the only customer In there.
Most places do run the opposite of this and on a shoe string.
Not many places get the balance right.
Exact-Character313@reddit
Labours tax gouging businesses over and over. They had a choice of passing the cost on by increasing prices, or reducing staff and services
spiderbags86@reddit
They wont pay for more staff. Trust me we know there's not enough staff in but they wont give us any more budget for more people. They dont care if we're stressed and crying in the stock room again they just care to churn out as many ten pound tops as they can.
Please dont have a go at us, please dont huff when there's a queue, when the tablets dont work, when the tills crash. We cannot control this, head office dont care and wont pay to fix anything either.
We get paid minimum wage for this garbage too
EpochRaine@reddit
Companies are doing what their customers want.
I recently undertook a survery for a very well known restaurant chain.
One of the questions was:
Would you pay more, if staffing levels were increased. The answer from universally everyone was NO.
So No, the average customer does not want to pay any more for more staff.
What they want, as I said earlier, is absolute top dollar customer service, but only as long as that means they are not paying for it.
spiderbags86@reddit
They know the customers want better service, less queues, better facilties, they just don't give a crap lol
EpochRaine@reddit
The point is though that when it comes to it, if people have to pay for these things, they would rather they didn't have them instead.
I get your mate Jo is telling you something completely different when you are ripping the world together - my mate Jo is too. But Jo is clearly saying to businesses when asked, "I don't want to pay for that".
spiderbags86@reddit
Not my experience at all really . Companies can easily have more staff, streamline processes and retain more customers while not really increasing prices. They lose many customers from not investing in their own services making them usless or inaccessible to many.
Head offices just ignore suggestions from staff that would actually increase their profits if they just spent a tiny bit of money.
EpochRaine@reddit
Great. I know a business that can't afford to hire more staff that need YOU! Right now!
They would absolutely love to know where they can spend a "tiny bit of money" to get them another £70k of annual business in an instant, to cover that £35k staff member they want.
spiderbags86@reddit
Why are you being so emotional lol
Violet351@reddit
Money, the internet is taking so much business from every where. Rents, pay, utilities are expensive. High street shops are closing because they just can’t afford to keep them running. Hospitality is really struggling. Whitbread has just announced the complete shutdown of beefeater and brewers fayre. TGIs closed a bunch of restaurants when they went in to administration, Pizza Hut had gone into administration twice since Covid. All the local chiquitos and the Italian have American one owned by the same company have closed. You really have to stand out to keep the customers
SpecialModusOperandi@reddit
Not enough footfall means not enough purchase and therefore not enough profit. If a store isn’t profitable then it will close. The only expense you can realistically flex is staff hence there are less.
Bounty_drillah@reddit
The supermarkets worked out the minimum number of staff they can get away with.
They tend to outsource the shelf stacking too, you'll get a little crew of agency people in matching sweatshirts turn up to refill and face up the shelves. So it's only checkout, deli counter staff working for the actual shop itself.
It's simply the way things are in the post-Covid climate. Those younger workers have to compete with the Boriswave and older workers.
Nameis-RobertPaulson@reddit
Which supermarket(s) outsource shop floor work? I've never heard of that
Bounty_drillah@reddit
I've seen it in Morrisons, Tesco and even Waitrose near me over the past few years.
NibblyPig@reddit
Some of that might be due to the big looming court case with Tesco, which is gonna trash the supermarket economy if they lose.
setokaiba22@reddit
Supermarkets have the biggest staff I’ve ever seen across retail. Not sure what stores you are going in but the supermarkets always have lots of staff on. Heck our local cop high street store is tiny and has a lot of staff daily
Bounty_drillah@reddit
And where do you live?
GarageIndependent114@reddit
They thought they could hire poor workers from foreign countries on lower wages than Brits but they turned out to be either incompetent, culturally inappropriate, unable to speak English, or all of the above.
They are too frightened of doing their job properly to hire competent immigrants and they either don't want to pay lots of people full wages or are afraid of being seen as bigoted for choosing locals, but they can't replace the people they have since they are competent, so they just keep them.
They can just about afford it because they aren't many of them and if they don't hire anyone new they might be able to squeeze their workers by threatening to fire them.
Dazz316@reddit
Are the high streets that bbusy on a monday midday though? I remember the hustle and bustle pre-amazon. It's never ever been the same sense. Can companies really afford, or even really need, as many staff as they're equipped for?
PoggestMilkman@reddit
People want more jobs, they want better paying jobs. They also want to pay less for goods and services.
Help me square that circle?
SchoolofLifeUK@reddit
The rise in minimum wage and employer NI increases have put a hold on new jobs. It was predicted and is happening 🤷🏻♂️
CeeApostropheD@reddit
You should my local Spar. Regularly see four of them smoking outside at the same time.
throwaway593090@reddit
Cost cutting. We are overstaffed in shop floor and people need to leave to save costs. If one of us leaves they won’t replace us. This is an international multi-billion company mind you.
Melting-Sabbath@reddit
I had a small shop, and for me to justify 1 employee full time they need to bring me at least 130£ per day, this just to pay their payroll, if I add all other cost can go easily 150£ per employee.
It's better to hire part time 16h - 20h and manage the peak time.
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SpamJavelin00@reddit
Because all customer facing companies don’t consider any customer facing staff or service to be important at all - in fact most companies have now done away with customer facing human beings altogether (self service checkouts , bot phone menus etc or Indian call centres etc ) even less so retail, most companies are annoyed at having to have one person on the tulk, they’d rather have none !! No respect for a smile or customer service at all, now.
Hour_Day_1381@reddit
Going to Tesco is hell, 1 member of staff managing 12 self-checkouts is a joke
Metrobolist3@reddit
Yeah, H&M have self checkouts but don't switch them on because they haven't got the staff to oversee them
Lessarocks@reddit
They are in competition with online sales. Ships have much higher overheads than on line retailers. So they cut costs where they can to try and maintain the margin that their shareholders want. If shareholders don’t get that margin, they withdraw their capital and invest in companies who do provide it.
LeopardComfortable99@reddit
Allow me to introduce you to corporate greed
Honest-Cover9513@reddit
There's a co op I go to semi regularly, and last year I noticed that there were no security guards there any more. I asked the lovely staff member on the till and she said head office had decided it wasn't worth the money. The entire staff for the shop was this one small woman, and one bloke who was running around unloading stock and stacking shelves. Head office had also locked the booze up so the two staff members had to take it in turns to answer the bell to unlock it.
This shop is in a very busy area where there are lots of people making transport connections. Its absolutely disgusting imo and puts the staff in danger.
Merlisch@reddit
So is every other business across most functions. We run skeleton crew in QA, H&S, maintenance, technicians, process engineering, warehouse, toolroom, manufacturing and assembly. My position has some slack on a good day and so does planning but that's about it.
tylerthe-theatre@reddit (OP)
And we wonder why the uk economy is on life support
Chaos_-7@reddit
I remember when I was working in a retail store we had decent amount of staff working but once budget got cut, a lot staff lost hours to maintain it. Managers do get a bonus for making sure they don’t overspend on staff. So if the budget gets cut for a particular store then they just reduce staff hours let alone hire staff. It’s all to maximise profit at the end of the day.
Jonny_rhodes@reddit
2 !? I wish it was that easy.
I didn’t have to look for work until my child turned 3, but literally the day she turned 3 they called and said they were updating my commitments to the job centre. As I’m trying to celebrate my child’s birthday
I was being moved from I didn’t have to look for work to you have to do 35 hours of job search related activities.
I asked how this would work because I still had my daughter full time, just because she’s 3 doesn’t mean I now don’t have a child and the responsibilities of said child.
Their response was that I get nursery hours now she’s 3. Technically once she’s 3 I get 15 hours of nursery allowance, which starts the term after they turn 3. So in other words I wouldn’t have nursery for about 17 weeks, how am I meant to do 35 hours of job stuff a week and also have a child full time ?
They didn’t know, but said I’d have to.
I asked what happens when she actually starts nursery ?
What do you mean ?
Well she will still only be doing 15 hours so I have to find minimum 20 hours of job search time still ?
Yes.
So including commute time for nursery it only actually leaves me with 13 hours 20 free time when she’s cared for. So I need to find 21 hours 40 to job search whilst I’m responsible for a child that doesn’t nap.
That’s 3 hours 6 minutes per day which I can only feasibly do whilst she’s asleep so either after 8 pm or before 6 am depending on the day.
They did not care. They still do not care. They just want you off benefits with or without a job.
MaverickMcdoodle@reddit
If capitlism legally demands more profit then the solution will always be cut the workforce and increase the workload. There is no happy ending in any company that plays by its rules.
nbowling@reddit
I hear all of the comments about businesses maxing profits at the expense of proper staffing and agree with you all. There is another part of the picture and that is the growing effect of the black market and the dramatic rise in shop lifting as well as the online giants competing with actual shops. I get somewhat jaded when people moan about the lack of a decent butcher, bakery or grocers. When they existed the same people still went to the supermarket. Shops and services face massive challenges and they need to make a certain level of profit just to exist. If people want them to improve then use them a give constructive feedback so they can improve.
MintBerryFondue@reddit
Morrisons is the biggest offender, especially their cafe.
I used to work there and I was constantly swamped with multiple responsibilities. Customers would complain about the store cleanliness, understocked shelves, long queues at the staffed and self checkout but there was nothing we could do. Our branch manager knew we were running a barebone skeleton crew but our branch didn't have the budget to hire 2-3 additional workers. Dreadful place to work. The higher management are literally scrooge.
logical_outcome@reddit
Worked at Morrisons for 15 years. The climate and culture of my shop went from being actual shopkeepers to corporate brown nosers.
Sometime before COVID there was an influx of former Tesco managers who somehow got paid an absolute fortune and they were fucking awful. Nonstop meetings and phone calls. Never did any work and after a year they'd fuck off back to Tesco with a higher wage.
We went from having one store manager for 6/7 years to over 5 in one year, all of whom spent all day in the office emailing their chums further up the chain.
ReputationApart5983@reddit
Lidl is much worse. On my first day there they didnt finish the delivery and made me stay until 2 am to finish it. Another time I was meant to finish work at 1 pm on the self checkouts and nobody came in to replace me until 5 pm. The worst one was when they asked me to come into work one day, I came in and they said after 30 minutes its not too busy and sent me home, on my bus ride home they phoned me and asked me to come back in because it got busy. I never went back after that.
ExplanationMotor2656@reddit
They always tease tease tease
idreaminlowercase@reddit
My manager is always complaining how we are understaffed yet I’m only getting 1 shift a week 🤨
SousukeUK@reddit
Private equity investment, bought with leverage bank loan buyout, extracts all the value, sell the properties, bankrupt the business move to the next one.
WatercressOld6094@reddit
I used to work at a retail shop - the same staff thay worked on checkouts would be the staff stocking shelves and generally making sure the shop was running efficiently. As soon as self serve checkouts became a thing and less staff were needed on tills, there were also less staff making sure the shop was running efficiently.
Now I see shops that barely have anyone on the floor at all - its such a shame that automation has stripped away these jobs that that I feel like are great first jobs for younger people, are also clearly important to community. Nothing good will come of this other than even emptier high streets and a generation of young people even more out of work.
TheRebelPercy@reddit
You can have efficiency or capacity, you can’t have both.
Companies don’t like extra staff as it isn’t efficient for them to be paying pensions, holidays etc.
They would rather have the minimum amount required for a minimum level of service. Of course, that goes pear shaped when people are on leave, sick or training.
This is a result of years of managers praying at the alter of ‘lean’ management and production methods.
tigerbnny@reddit
Yes it's very annoying and leaves a bad customer experience, the til never seems to be manned as standard and I hate being the asshole that means someone has to stop what they're doing to serve me nicotine. There's also an increase in shops offering parcel pick up, they really overwork their staff and it contributes to the depressing nature of "everything is just a bit shittier" for everyone.
-myeyeshaveseenyou-@reddit
I’m a chef so been in hospitality for years. Costs keep rising and unfortunately the only way most businesses can cope without raising prices in line with inflation is to cut staff costs. Kitchens where there used to be maybe 4 full time staff now have 2 and maybe some part timers if you are lucky.
The fact that many bigger companies offer zero hour contracts or maybe 16 hours a week is also unhelpful to anyone who needs full time guaranteed employment. Most people aren’t graduating university in the hopes to work 16 hours a week in Tesco
yahyahyehcocobungo@reddit
It’s to force all companies to automate.
DescriptionFuture851@reddit
More staff = more expenses.
Companies are greedy, and that's basically all you need to do.
Electronic-Stay-2369@reddit
High minimum wage and NI doesn't help especially for small businesses.
NibblyPig@reddit
Minimum wage has increased, national insurance payments have increased.
That means every business in the supply chain right up to the company that digs the materials out of the ground to the lorry drivers that transport it now has increased costs, they all have to put their prices up to compensate.
Now businesses at the bottom have to put their prices up to reflect that, or eat the cost, then they have to pay their own staff more money, which isn't worth it since they're not making enough money.
So they just roster less staff or lay people off. Unemployment is at peak pandemic levels now for this very reason.
If you want those grads to have a job you should campaign to lower the minimum wage.
Successful_Buy3825@reddit
“Understaffed” from the perspective of customers receiving worse service, but they’d rather spend less money on wages than increase customer satisfaction
Ralphisinthehouse@reddit
Do you want to pay another £2.50 on top of your already £6 latte? Because if you're happy doing that, then I'm sure they can bring in more staff.
EpochRaine@reddit
Don't be silly. As with most things British, we want the absolute highest quality, but we do not want to have to pay for it.
ehsteve23@reddit
i mean half decent at an affordable price would be quite nice.
Most things are more expensive and worse
louwyatt@reddit
Most people aren't willing to pay a premium for extra staff.
Rough-Chemist-4743@reddit
It’s not just retail - everything feels like it’s moving to serve yourself. Won’t be long and McDonalds will have no staff just vending machines and air fryers to make your own food. 😂
Greg-Normal@reddit
Increase in minimum wage, higher NI contributions- what did you expect ?
Restaurants, cafes, hotels - all the same!
Lynvor@reddit
I did 5 years in retail and it was like this 10-15 years ago. We'd have a queue of about 30 people but we could only spare 2 staff to run the tills.
Simultaneously, the regional manager would complain that the store 'wasn't perfoming', it wasn't performing because they weren't giving store enough staff hours to enable it to perform.
SomniaStellae@reddit
I'm baffled by the amount of comments suggesting this is maximising profits.
Have you seen the retail sector? It's barely profitable.
It's amazing how few on Reddit actually understand the economics.
HotOutlandishness991@reddit
I was a store manager for a major retail chain. After the pandemic it was evident they were cutting hours immensely. It's the easiest thing to cut. At the same time, shoppers seemed to be a lot more demanding and had expectations way out of whack. Shoplifting went through the roof. Delivery volume hugely increased and then to add to it all, annual things, stock take, moving the shop floor around for certain seasons had the deadline reduced. You'd be given until start of October to finish up getting the shop ready for Christmas previously, now they wanted it done by the start of September. Summer plans would have till April, now it needed to be near completion by the end of Feb/first week of march so on and so forth. This all while operating on much lower head counts.
I left retail management 2 years ago and haven't looked back. I have seen this across every retailer outside of Primark.
buy_me_a_pint@reddit
Sometimes in the morrisions supermarket where we shop, one or two staff are both on the fish and meat counter
Jimny977@reddit
People complain but don’t change their behaviour, rather than choose an alternative people keep giving their business to the enshittifiers, so why would they change?
It just reminds me of the high street, all the people ordering online or driving to bigger out of town shopping centres then complain their high street is dying. People’s behaviour is a big part of the reason.
Fun_Boot7771@reddit
what are you talking about? What choice do people have when everything is garbage?
Jimny977@reddit
Everything isn’t, that’s the point. People just keep buying from the same huge brands making everything shit no matter what. There are plenty of alternatives people just can’t be bothered to seek them out.
Big companies have realised consumers are lazy creatures of habit who won’t go to a different business to get their burger, coffee, pair of jeans or whatever, whether they enshittify their products and services or not.
I’ve seen so many people complain about McDonalds, Cadburys, Starbucks/Costa and the like making their products worse, less staffing and charging more. Yet for all of them there are readily available direct alternatives, quite often only a few doors down or on the next shelf. People still buy their Big Mac, Dairy Milk and Venti Shittiato regardless.
Most places have some independent or alternative burger joints, some independent coffee shops or cafes, and a bar of Chocolonely, Lindt or Milka on the shelf that still seem good. Go to them if it bothers you, otherwise enshittification will only get worse, people care enough to complain but not enough to do anything.
CursedRaindrop@reddit
Friend works in a busy well know charity shop with 3 part time staff (1 day/2 day/3 days) and rely heavily on free labor from volunteers. Area manager wants profits to go up so announces the 3 day part timer has to go and its fine because "we'll just use more volunteers". All the charity shops are doing it. Exploiting cheap and free labor is a big part of the problem, dodgy zero hour/ so called self employed is another issue
oldie349@reddit
They’re all a breath from bankruptcy.
GardenDuck88@reddit
Companies don't want to spend money hiring more people when the people they have can get everything done (by running themselves ragged, and lowering the quality of the work, but whatever, the company doesn't care about that, they care about they care how much money the higher ups are getting to keep.) I used to work for Sainsburies. Every year they would refuse to hire people we desperately needed, for budget reasons. If someone quit they would rarely get replaced, we had to make do with who was lef to get the same amount of work done, and then we all had sit and hear about the companies record profits at the end of the year.
bluesam3@reddit
Turns out, having slightly shitty customer service loses you less money than actually hiring people.
The_Sideboob_Hour@reddit
Welcome to the final days of capitalism.
Costs are high, so
Margins are low, so
Staff numbers are reduced, so
Service is poor, so
Profits must go up, so
Businesses are failing.
apple_kicks@reddit
We’re either in recession or about to be and they’re bracing themselves
Fun_Boot7771@reddit
we've been in a recession since 2023
Fun_Boot7771@reddit
Same in the EU. just major gaslighting
GardenDuck88@reddit
We are not given the budget to hire more people, simple as that.
CaptH3inzB3anz@reddit
Because of the minimum wage hike and the increase in NI payments by the employer
Sea-Still5427@reddit
Because to an employer, staff are a cost, costs reduce profit, and the government increased the cost of employment last year, plus the cost of living means people aren't spending as much.
So it doesn't mean they're all capitalist fat cats sitting on yachts while their employees sweat. Small businesses, especially in sectors like retail and hospitality, are struggling to break even.
Glittering_Vast938@reddit
Yup! Sainsbury’s are awful for this . They don’t even have one staffed till on a Friday evening (I’m talking around 5.30pm) and you have to put a trolley load through on self-serve which itself only has one person running around.
Go to Morrison’s or Lidl now as they always have tills on or open more. Staff are loads happier too.
MoffTanner@reddit
Staff are expensive. Less staff is less expensive.
I doubt they have even done the maths or studies at what level poor staffing levels contribute to greater shoplifting or poor customer experience drives down sales.
It's just simple spend less must be good metric.
They would have unmanned shops if they could get away with it.
yearsofpractice@reddit
Hey OP. 50 year old corporate veteran here.
The reason is depressingly straightforward. The vast majority of corporate companies are owned by Private Equity groups (used to be called Venture Capitalists) who are interested in one thing and one thing only - maximising the short-term profitability of the companies they own. Anything beyond next quarter’s profit statement simply doesn’t exist.
People are expensive, so have less of them, then just a hore up things that are likely to cause accidents/injuries… or even worse, unexpected costs… then just keep repeating until some other PE mug buys the company
This is why AI obsession is so prevalent and the fact that unemployed people can’t actually buy the stuff that companies produce. Companies have heard that AI is the buzzword, so to appease their VC owners, that’s what they focus on. In a few years time when people need to buy the things to make next quarter’s sales look good, AI will get dumped and manufacturing will be back in. Until next quarter.
CosmicBombus@reddit
its been said but these businesses wont dip into shareholder profits to cover increasing costs, how we get record high profits with understaffed shops - the under staffing is part of the profit model now
ImmediatePiano6690@reddit
Well you see, the executives at the top can't stand the thought of spending more and making less than previous years, because it'll make their bonuses worse.
Acrobatic-Ad584@reddit
rise in employers NI?
liliumv@reddit
Used to work for Greggs.
They have this system that rewards managers to keep the shop to a bare minimum of staff (they predict based on profit margins how much staff is needed at given times).
Great for them, horrible for us. Was almost always rushed off our feet.
Calm-Homework3161@reddit
Councils demanding unrealistic business rates. Shops can't afford more staff
Adventurous_Deal2788@reddit
Because they expect the staff to do 2 people's job. My job is like this
ImTalkingGibberish@reddit
CEO/shareholder economy to the max.
Either get funding and then pay them back by bullying workers.
Or, hire a rockstar CEO that takes all the money home and convince your workers that’s ok
Ok_Security2934@reddit
It's either one of two things. Small businesses can't afford to hire people or it's big companies maximizing profits.
cb0495@reddit
Because they’re still making record profits on the little staff they have working them to the bone.
Speaking as someone who currently works in retail in a shop doing the exact same thing.
Every time we bring up how overworked and burned out we are they tell us “we’re not short staffed” meanwhile queues are out the door and customers are rightly getting angry at how long they’re waiting or walking out.
Instead of hiring more people they’re trying to force us to work more hours than we already do.
If they do hire anyone say over last Christmas peak for example they put them on temporary contracts and keep extending the temp contract, the temp staff never get the permanent job they were promised because after a few months they’ll be terminated to “meet budget needs”
They just don’t give a shit. That’s the truth.
Routine-Secret-413@reddit
You tell me. I recently went to a huge, 2 floor M&S in central London. There was literally 3 people on a shift there only 🤣.
LordDethBeard@reddit
People are expensive, profit margins are slim and share holders need their fat dividends.
Better to overwork and underpay so them divs get paid out to people that do literally nothing.
CaptQuakers42@reddit
I worked in retail like 15 years ago. It was exactly the same then, if someone left they wouldn't replace them, nobody was on full time hours.
At one point they had a trolley boy painting the staff areas of the store! Any way they can save they will.
No_Doubt_About_That@reddit
For food Uber making it so you have to drop everything to pack an order.
Whereas if an order’s been placed directly through the site, you know to expect it.
sfxmua420@reddit
Staffing costs are most businesses, particularly service based ones, biggest outgoing. If they need to cut costs, they’ll do it there first. Unfortunately the global system we have priorities profit over literally everything else and the cost to everyone both individuals and businesses is rising and doesn’t seem set to stop anytime soon. So if you need to cut staffing costs to maintain the profit and to maintain the business, they do. Always have.
baddymcbadface@reddit
Min wage has risen above inflation.
Employer NI went up massively.(1.2% plus a drop of 4100 on the allowance).
Added together a full time min wage worker now costs an employer almost 50% more now vs 5 years ago.
It's inevitable employers will aim to make do with fewer workers.
russell-13@reddit
With changes like the higher NI contributions and higher minimum wage, along with the weak economy, employers can't afford to employ extra staff unless absolutely necessary.
Aggravating-Fig-9274@reddit
Self checkout tills!!
I also noticed that shops are not as busy as before (they still have some rush hours but not all day), many people shop online to begin with.
No_Doubt_About_That@reddit
You mean by self checkout tills how the one person on the till has to see to them all and all the issues that come from using them
loops1204@reddit
Yeah. It makes me a bit sad because my first jobs were shop floors of high street clothing stores and it’s the only reason I ever came out of my shell. It taught me so much and I took customer service really seriously. Now I feel like I could rob half the shop and no one would notice. Staff on their phones behind the till…I would have been finger spacing hangers across the floor, scraping stickers off the floor, refolding clothes on tables etc
No_Masterpiece_3897@reddit
The stores are run by companies who care about profit and image, not the staff. Decisions made at the top by people who don't know or care about what the job at the bottom rung is like.
They themselves have not done that type of labour so they don't know how long it realistically take to do tasks, they only know how much time they want it to take , or worse don't think of it at all. They want robots, not humans, more accuratly they expect humans to function like robots.
The problem has many aspects that's built up over decades. Here's a few that can happen.
One is instore management will effectively lie by omission, they leave out pertinent facts, and do things to hide the real situation. As it makes them look good, and is good for their careers.
Someone from head office is coming -that location will be fully staffed, if not over staffed, to give a good impression.
Everything on that day, looks perfect.
Head office takes that as the norm, when it's anything but. You have soo many people everything's working.Guess we can leave the budget for that location as is, or we can save cost here. And the situation either doesn't improve or gets worse.
Staff get put under pressure for varying reasons, more often than not, the team will pull together and somehow make it work. Bottom line, because they have to, they have to deal with the situation there isn't an option. Could just be one or two or everyone. They'll either go above and beyond, or cut corners out of nessesity. Now short term it works, but it's not a long term solution. What happens is those far above instead of acknowledging, recognising, or rewarding staff -take that as an excuse to further cut staff, because you coped didn't you? Everything was fine...
Another is, information doesn't filter upwards if it's negative. Many place just don't want to hear it.
No one with two brain cells to rub together actually believes those staff survays are anonymous. They know it asking for their employee number on, or it been done electronically on their login is so it can be identified. People aren't stupid.
That anything said can and will come back.
jajay119@reddit
They don’t want to cut into profits by hiring more staff, so they overwork the staff they have until they leave and then then HAVE to hire someone.
robbiegfuk@reddit
My Boots stopped manning the medical extras counter 2 years ago. It's painful now, you have to get the pharmacy counter involved.
SteakSandwichSideEye@reddit
It is insanely expensive to hire staff these days. Minimum pay alone is around £26,000 for a full time employee.
You might not like it, but that's your answer.
CanIhazCooKIenOw@reddit
Worst than shops not having enough stuff is that most are bumbling fools that don’t know answers to basic questions or are not helpful at all.
Blackmore_Vale@reddit
Late stage capitalism. They can no longer raise prices as people will just go else where. So they slash the wage budget and pile on the pressure on the remaining staff. As the shareholders still expect the company to turn a profit.
twmffatmowr@reddit
I work in a school and this is happening. We need teachers, but if someone leaves - they often don't replace them. They'll divide the job among two or three teachers.
This is despite the teaching staffing crisis...
Electrical_Wall8926@reddit
I noticed even places like JD sports offer self checkouts. Why on earth would anyone need self checkouts there?!
And recently I went to Nando's for the first time in years and you could order on the app and avoid even needing a waiter/waitress, other than to bring the food. At this rate we're one step away from grabbing our own meals off the kitchen counter.
Interesting-One7810@reddit
in engineering this is known as ‘sweating the asset’ OP
lookhereisay@reddit
I woke an office job and we are on skeleton staff.
They just haven’t replaced as people leave/retire, anyone new is on a FTC just to plug gaps, maternity/parental leave is just covered by spreading the tasks around rather than a dedicated cover being hired. It’s cheaper to do the above than make people redundant.
As a result my team of support staff has gone from 6 roles about 10 years ago to 2 roles. You can say tech helps more now but we are required to do more due to “time saving” from tech (which as we all know isn’t often the case).
So I one of those people is on holiday or sick then you struggle along on your own. God forbid you get sick too at the same time because then there are no staff or you’re pressured to come in. Ironic as they insist on more return to office when you sit on your own all day.
Luckily no one is dying if I mess up a bit but it’s still stressful and doesn’t have to be this way.
deathangel539@reddit
Job market is scarce because nobody is hiring, which creates huge demand for jobs, so within that people are too scared to quit because of how rough it is atm, companies know this, so to maximise profit they lay off staff and make the rest pick up the slack. Then they comply with it, break their backs to do it because it’s what they have to do and company just sees that the numbers are pretty the same across the board but staffing costs are down, so profits are up.
The power isn’t in the workers hands atm and for anything to change, the entire country pretty much needs to shut down
BrowsingnDaydreaming@reddit
i worked retail and we struggled as we simply didn’t have enough staff. frequently we were staying late to finish tasks. and then head office decided to cut the number of staff even more so I lost my job. I don't know how that store is still running and feel awful for my old colleagues.
I_am_Reddit_Tom@reddit
Money. They can't afford staff
MarkB74205@reddit
More staff=less profit.
There's a small Tesco near me. It used to have at least 2 on tills, plus a couple of self-checkouts. Over the last few years, whenever I go in there, there is one person sometimes covering two tills, plus having to cover the 6 or so self checkouts, and being expected to sort out the shelves nearby. And more than once, the single person expected to do that is so rushed they've done things wrong, causing you to have to go back and slow things down even more with a refund/exchange.
When I worked in more normal (non-food) retail about 10 years ago, the rule was that at least one person had to stay with the tills at all times, any other staff would be floaters, helping out where they could. Even the manager would jump on tills to help with a queue, which I don't remember ever seeing there.
Doomergeneration@reddit
The entire country feels at breaking point in my opinion, everything just feels like it’s just about functioning
elegance78@reddit
Cause most of the world got richer and is competing with us for limited resources. No god given right for UK to be rich.
Freerollingforlife@reddit
Shops just aren’t busy anymore - appreciate it’s anecdotal but I used to run a relatively small sized high street store and would have 10 staff on a Saturday and take £20k. About 15 years later my career circled back round and I worked with that business again - same store took £3k on a Saturday..
Nervous_Yard7034@reddit
I went into a large department store the other day and noticed that for every piece of clothing they stocked one of each item in three different sizes.
You realise they aren't looking to sell the items, their just using them to market them so you buy them online.
ImColinDentHowzTrix@reddit
Tesco are the biggest private employer in the UK and they offer temporary contracts over busy periods (summer and Christmas) on the understanding that they aren't obliged to keep you after those periods. If it looks like it's a skeleton crew outside of these periods that's because it is. Colleagues leave and aren't replaced, overtime is slashed so the higher-ups can keep their bonuses, and the overall experience for customers goes through the floor. Like everything else in this world, it'll be bled until it can't bleed any more.
setokaiba22@reddit
Payroll is the only thing you can control in a store operationally at a ground level
You can’t deal with product costs, energy, rent (often it’s sorted by other people - but even then there’s not a lot you can reduce these days)
So skeleton staffing if sales aren’t there is commonplace. Been that way for 20 years at least it not more
Rasty_lv@reddit
short answer? money. Long answer - money. It costs a lot for business for staff. Add also rent, power, security, insurance, stock, permits etc.. Staff is one of few things that can be cut down to reduce costs. And if people are afraid for their jobs, they tend to begrudgingly agree to do more work over time. So why business need to pay for 3 people to do 3 people job, if they can stretch it out and have 2 people to do 3 people job. Sadly this is reality nowadays.
katspike@reddit
Shops can’t afford to pay minimum wage. More shoplifting = less jobs = more shoplifting ad infinitum
Critical_Hedgehog451@reddit
It'll be the tax and NI and minimum wage (list goes on) but they still would make profits even with the hiring of a couple more staff members, these businesses are greedy, is the long and short of it.
pageunresponsive@reddit
There is a group of people on an international level who are systematically and intentionally destroying the Western economy/way of life, and we all play our small part in their game.
qtpat00tie@reddit
Because slaves have no other choice, and if they quit they have 100s of other slaves ready to replace them. Reserve army of labour.
Evening-Tomatillo-47@reddit
Hiring people costs money, then you have to pay the people you hire. The place isn't on fire so the current staff are fine
Educational_Way3900@reddit
Because they get by on doing the bare minimum. Genuine customer service and professionalism in retail is dwindling and low cost basic employment of people who don't receive quality training or strive to be customer facing is on the rise. The amount of times where I have felt like I've interrupted their phone time or conversation about the weekend whilst simultaneously being ignored... Not everywhere or everyone, but certainly that focus on professionalism isn't what it was when I worked in retail as a first job 20 years ago
dbxp@reddit
You can get that professionalism if you're willing to pay for it, the vast majority of people aren't.
Slyspy006@reddit
Trust me, if you are running or managing one of these establishments then you would absolutely love to hire more bodies rather than run a skeleton crew. Said skeleton crew is a liability without any contingency or opportunities for succession development whatsoever.
But the margins in hospitality and retail, always slim, are a razor's breadth and staff are a huge expense.
It is a shame, because these sort of jobs are typically a young person's first real work experience (although, it has to be said, this should not be after graduation) and the lack of such positions is definitely contributing to the huge number of unemployed young people.
Lanky_Watercress9489@reddit
Everyone’s cutting costs as much as possible. That means absolute minimum on staffing that they can get by on.
Terrible-Group-9602@reddit
Shops have had huge increases over the last few years in things like business rates, rents, Nat Ins contributions and min wage increasing so many of those that havent close down already are just about surviving.
DrMamaBear@reddit
Yup my brother is in retail and overnight they halved the number of staff on shift at a time.
Nervous_Yard7034@reddit
Minimum wage, tax on NI, progress in automation and the big one which is that nobody buys stuff in shops any more.
Why drive to a city centre and pay £10 in parking when I can just order it online? This is especially true when I already have a good idea what I want, or will happily take any option.
Zardoz_Wearing_Pants@reddit
it's called Enshittification.
Originally aimed at the gaming industry, now opened up to everyday things
satirical look at it
https://youtu.be/T4Upf_B9RLQ?si=57o0KHOKfC72yQIr
Superb_Landscape8734@reddit
Increasing minimum wage and NI
HatOfFlavour@reddit
Staff cost a lot, power costs a lot, rent costs a lot. Staff is the only one that can be cut back.
EMAN-EDOC@reddit
NI increase
BarNo3385@reddit
Minimum wage increases, employers NI increase, ERB. Its about 20% more expensive to hire a min wage worker now, so if your costs are flat, you need to drop about 20% of your staff to offset.
Consistent-Sport-481@reddit
No one's hiring because they can't afford to
dbxp@reddit
What makes you think they're understaffed? Having a bunch of people wandering around the shop floor isn't particularly productive in most shops. It may be helpful in a premium shop where you have more hands on sales but somewhere like H&M the staff is only really needed to stick the shelves and keep the checkouts moving.
UnderpantsInfluencer@reddit
We left a massive economic union and then got hit with the biggest pandemic since the 1920s. It's going to take a few decades to normalize :)
Wrong-Step-4241@reddit
It really feels like companies have figured out they can squeeze every last drop out of existing staff instead of paying another wage, and the people at the top just see it as a numbers game. You've got places like the NHS literally crumbling from the same attitude, yet they'll still insist there's no budget to hire. Meanwhile, there's a whole generation of young people desperate for work and getting ghosted by applications. It's like the system is perfectly happy to have both a staffing crisis and a jobs crisis at the same time.
ZeroCool5577@reddit
Manager in retail here because of the rise of minimum wage and national insurance to keep profits high they cut this money out of labour costs. My company has put a big emphasis on maximum efficiency basically using less to do more to cover the costs.
Every time we put up a job advert even for like 16 hour contract we get hundreds of applicants.
No_Communication1557@reddit
Wage bill is the single largest expense a company usually has to face. With Nat min wage climbing ever higher, and business rates, energy, and other overheads also going skyward, smaller companies especially have to watch their wage bills. It's the easiest bill to reduce as well.
Have less staff and just make them work harder. If they quit, there's another 500 people fighting for that one position.
Sister_Serifina@reddit
I've been applying for lots of retail jobs and getting emails which are variations of "the role no longer exists, so we are not recruiting. But we have many other roles you can apply for.."
strawbebbymilkshake@reddit
Oh to be this naive.
The shops don’t want extra staff. They’re running skeleton crews on purpose.
fluentindothraki@reddit
Private equity = Short termisn All they care about is squeezing the business on behalf of the shareholders
Distinct-Lion4658@reddit
It's called a recession
NoDrama430@reddit
It's a feature, not a bug. They're running on a planned skeleton crew. The calculation is simple: the money they save on wages, NI and pension contributions is more than the money they lose from frustrated customers.
TheBrassDancer@reddit
Because the large corporations that run any of them are cheapskates who don't want to pay for frontline staff.
Wide-Cartoonist722@reddit
You've answered your own question there pal.
Elster-@reddit
As the cost of energy has increased and the minimum wage and national insurance has increased which makes it unaffordable
OwineeniwO@reddit
Are you American?
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