Computer Stuck on HP Wolf Security Screen

Posted by One_Lime3561@reddit | sysadmin | View on Reddit | 6 comments

We log in to company computers using our employee number and password, and all computers are part of the company domain. During login, group policy settings apply, and then the desktop loads normally.

However, sometimes when I turn on my computer, it gets stuck on the HP Wolf Security screen and does not proceed. I have to restart several times. Other times, when I leave the computer and it goes to sleep, it gets stuck on a black screen related to HP Wolf Security when I return.

IT has already replaced the computer, but the same issue persists. Power and sleep settings have been adjusted, and the network cable and monitor have been checked.

This has been happening for several days. What could be the issue?

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VA_Network_Nerd@reddit

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TerrorToadx@reddit

This is an issue for your IT department, not Reddit. They can start by updating BIOS..

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St0nywall@reddit

Tell your IT department it is still an issue and let them, not us, handle resolving it. We are not tech support for your company.

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disclosure5@reddit

IT has already replaced the compute

Please show up at IT and complain that someone on Reddit gave you an answer, regardless what responses you get.

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HailYurii@reddit

Ew HP, I’d put in tickets till it’s fixed, if you’re just an end user it’s not your problem.

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JerikkaDawn@reddit

I have a side client with 3 HP desktops all identical, one of them does this all the time. At my W2 job, I have a few dozen that do exactly this. Only thing I've seen even addressing this are random internet posts saying things that can't possibly fix it fixed it.

Good luck.