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Entegy@reddit

GoDaddy and Network Solutions are two companies I vow to never, ever have dealings with.

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Ten+ years ago I left GoDaddy and moved all of my domains and hosting to Namecheap. I don't remember exactly why I chose Namecheap, but I haven't had a single problem with them. On the 2-3 occasions when I've had to call Namecheap customer service, I was able to get a human who answered my questions and resolved my issues with one call. That may not be everyone's experience, but it is mine.

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marklein@reddit

Literally my exact experience too.

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Arudinne@reddit

My company has been using Namecheap for around 10 years as well.

No issues.

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biznatchery@reddit

Private equity bought them out, they are going to be stripped and decline quickly. They’ve served me well for decades, but I’ve been in the process of moving to porkbun the last few months.

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Smooth-Zucchini4923@reddit

Damn, it's almost like answering your customers support queries the first time they contact you is a good cost-saving idea.

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TreborG2@reddit

Funny, I just left the namecheap services for hosting. In shared hosting they published one set of specs, and then 3 months into my contract they changed the terms and told me too bad so sad.

In my case it was for aliases. I have more than 1200. One domain 15 email accounts, and they suddenly slapped the restriction of 10 aliases per email address. I could have unlimited email addresses but that's not worth my time.

Then they started forcing outbound email requirements that required the sender login, versus using an alias with sender account. Thereby making aliases only good for inbound, and not for using two-way communication. Which again makes the entire thing pointer back to just creating an email account instead of using aliases at all. Again a waste of my time a waste of configuration time, needless to say unknown how far Outlook will go in having that many accounts under one profile.

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Ferretau@reddit

Sounds like they switched to using Exchange for the mail services.

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cop1152@reddit (OP)

I have used their email accounts, but i don't think I have ever used any aliases. It does sound like a big circle jerk.

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Evil_K9@reddit

NS still only lets me do email for MFA. Like, maybe something unrelated to my domain would be more trustworthy?? Nope. Whenever you sign in, we'll send you a slow email to somewhere that could have been compromised by DNS or hacked & forwarded to an attacker.

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nshire@reddit

I had SMS 2FA close to 10 years ago with NC?? They didn't have TOTP so I switched to cloudflare but they have definitely had SMS for a long time. In fact I think it was mandatory which was annoying.

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DavWanna@reddit

Namecheap definitely does TOTP now. Not sure how long that has been the case, but looking at my own password manager edits at the very least since 2023. Not arguing that it shouldn't have been a thing for way longer at this point.

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fresh-dork@reddit

i remember netsol. bunch of bastards. i'm an old - this was 26 years ago

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S3xyflanders@reddit

As someone who has to manage GoDaddy and wants to get out what is a registrar that handles both domains and SSL certificates and has enterprise grade RBAC and such? what would be good an alternative?

I'd say Digicert but everything seems way overpriced in comparison.

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Minute_Foundation_99@reddit

I primarily use AWS (Route 53 and Certificate Manager) but Gandi.net is also a good choice

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KStieers@reddit

I'd agree with Gandi, but they started raising prices after they got bought by VC... have they figured out it was costing them customers?

We moved everything to Cloudflare...

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digitaltransmutation@reddit

I think porkbun has become the new gandi.

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shamam@reddit

I was a Gandi stan since the 2000s but with their recent price fuckery I moved everything to Porkbun. Very happy so far but curious to see if anyone has had an issue with them.

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Algent@reddit

Same here, they where good and EU based. Then they separated basic mailbox into a very pricy extra. Then they triple price of my domain renewal. They where far from being the cheapest to begin with so it really is nonsense.

Moved everything to infomaniak for now.

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vivekkhera@reddit

Same. I was a big supporter of GANDI but they really turned around their “no bullshit” motto. I was using Google domains until they sold out to squarespace. I like porkbun but they need a better answer to multiple people managing domains for a company account. If I could park domains at cloudflare without needing an active service attached to it, I would use them instead.

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kubectlanxiety@reddit

but yeah their team features are still pretty barebones, i just park everything at cloudflare for the free dns and analytics anyway (and my homelab loves it)

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GoogleDrummer@reddit

GoDaddy

Well, there's the first problem.

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1Pawelgo@reddit

I'm surprised so many people would work with a company named somethung like "GoDaddy", but that's just me.

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wwbubba0069@reddit

Friends don't let friends use GoDaddy.

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Icy_Performer_9675@reddit

i mean yeahh its fine

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PlayingDoomOnAGPS@reddit

The very fact that a company can get so big as to fuck up like this and not suffer fatal damage is the root of the problem. GoDaddy doesn't give a shit about this because fuck you, why should they? They have not and will not suffer any meaningful consequence from this and until they do, expect this to be the norm.

Experian leaked everything needed to steal my identity online and I got a $9 check while they got a huge mailing list of people to spam for identity theft protection. We need a corporate death penalty.

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PerforatedPie@reddit

How hard would it be to hold GoDaddy liable for all this expense?

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Astan92@reddit

Depends on how big the financial impact was, And how big your bankroll is to pay for the lawyers to pursue it.

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kirashi3@reddit

Experian leaked everything needed to steal my identity online and I got a $9 check while they got a huge mailing list of people to spam for identity theft protection. We need a corporate death penalty.

You can say that again.

Nothing will change until companies are forced to change.

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Carribean-Diver@reddit

GoDaddy makes Network Solutions look competent.

Friends don't let friends use GoDaddy.

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Sk1rm1sh@reddit

I bought a domain through a backorder type company and it ended up being on NS.

The a la carte feature pricing and 2FA options were... interesting.

Anything else I should worry about until the 60 day waiting period to transfer out finishes?

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InsaneNutter@reddit

Friends don't let friends use GoDaddy.

I'm sure that's been a saying for over 20 years too! I purchased my first domain in 2004, even then general consensus was to avoid.

thankfully never had to have anything to do with them.

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Low_Midnight1523@reddit

uh hun i tell this to alot of my non-tech friends who are into different businesses cause the first name they think of is GoDaddy cause of their marketing campaigns

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Valkeyere@reddit

"Friends dont let friends use gadaddy" should be godaddys own motto at this point.

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Pyrostasis@reddit

100%

We were on godaddy when I started at this place. Not bad, but not great. We bought a company that had all their domains in NS and holy fucking shit they make raw sewage look awesome.

We're moving all our stuff finally but I'd 100% do business with Godaddy over Network solutions any day of the week.

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mitharas@reddit

If one is of the vindictive type, they could sue GoDaddy. Get this to discovery, which should include they exact notes on the ticket and procedure.

Of course that would be burning money, but it'd be interesting for sure.

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WEdaQRSA@reddit

My favorite thing about GoDaddy is how much they fuck over their customers.

I don't like GoDaddy, if it wasn't obvious...

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volster@reddit

Uk2 did the same to me and likewise felt no need to help fix it

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Wonder_Weenis@reddit

Dude what year is it

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DrMacintosh01@reddit

Never had issues with GoDaddy. It a domain registrar. It lets you make DNS entries. You can use it to build a basic website.

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ConflictResident5253@reddit

GoDaddy tried to charge a customer of mine $250 for an SSL cert you can get for free. (they blocked Let'sEncrypt to force people to pay).

THEN they did some shadow backend fuckery so that even though everything looked legit in customer-facing DNS, trying to accesa their URL woukd take you to a different GoDaddy customer's website.

THEN they sold the customer a different site/domain bundle instead of un-fucking the first one, and THEN they tried to charge $300 for "extra" tech support.

The whole thing is a scam. The FTC should take note. There are legitimately laws against this kind of behavior.

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uzlonewolf@reddit

And they will then give your name to some rando and there's nothing you can do about it.

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Valkeyere@reddit

Friends dont let friends use godaddy.

Move your shit elsewhere if for no reason other than to get out of gadaddy. Its a natter of ehen, not if, they fuck you over.

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End0rphinJunkie@reddit

I've spent half my career migrating companies off GoDaddy to avoid exactly this kind of nightmare. If a domain is critical for your buisness, it belongs at a real registrar with actual account security.

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CharcoalGreyWolf@reddit

I left GoDaddy back in the SOPA days, the great leaving. Went with Name.com, never had an issue.

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mixduptransistor@reddit

I'm almost a year into a new job, and we have a ton of domains for marketing purposes and they're all in GoDaddy, including DNS. I've had a long todo list but getting off GoDaddy is something that is definitely going to happen

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dartdoug@reddit

Be sure to have your DNS set up elsewhere before you do a transfer the domain out of Godaddy. As soon as the transfer out completes Godaddy immediately purges your DNS records even if you have time left on your registration. Learned that the hard way.

I've been moving all DNS to Cloudflare, then transfer the domain out of Godaddy - generally to Namecheap.

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GremlinNZ@reddit

Yeup, been doing this, this year, although we also had domains all over the place. Very happy to get out of GoDaddy

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Podalirius@reddit

Standard GoDaddy experience.

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blbd@reddit

GoDaddy should really be held accountable under something like the RICO or aiding and abetting statues for propping up cybercrime. I have had to send various takedown providers after them for refusing to respond to reports I have submitted of them hosting infrastructure for cybercriminals. They are an unreliable and fundamentally corrupt entity.

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VonTreece@reddit

GoDaddy, Network Solutions, and IONOS. The trifecta of incompetence and terrible customer service.

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cop1152@reddit (OP)

I haven't had this exact issue with GoDaddy, but I have issues that needed resolved immediately both with GoDaddy and other companies. It's like the-runaround is built into the system. The feeling of frustration makes my blood boil. Reading the article gave me flashback anxiety. One human should be able to look at this and fix it immediately without all of the unnecessary waste of time on the part of the customer. GoDaddy should apologize and credit the customer for their trouble.

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jmhalder@reddit

Moral of the story is that GoDaddy is ass. Don't use them.

This isn't much of a surprise that they fucked up, it IS a surprise to me that the domain landed with another GoDaddy user, and that only by their cooperation was it returned.