I need to bleed my brakes. Should be simple right? Except the brakes on my fold 1 plus don't appear to have a relief valve as far as I can tell. So I head to their website to look for instructions or any useful information.

Spoiler: there is none.

You might find some articles that appear to be well-meaning good advice, but it is merely surficial knowledge, lacking any depth to be actually useful. It's all high-level AI slop missing critical details.

What's even worse is the obvious SEO manipulation. Worse yet, some articles have absurdly incorrect information.

These aren't casual mistakes. They are complete ignorance.

Take for example this article (until they take it down):

https://www.velotricbike.com/blogs/story-landing/mechanical-vs-hydraulic-disc-brakes

It may seem legit at first.

Keep reading.

You may start to notice what I'm talking about, around the second, third or fourth time they regurgitate the same bland information, worded slightly different. That's called SEO manipulation.

In that article, take special note of the exploded view diagrams for the mechanical and hydraulic brakes. Don't merely glance at them, read the labels and look at what the labels point to.

Mechanical

The longer you look at them, the worse they get.

Hydraulic

This is not an isolated problem. The more time I've spent trying to fix issues that have come up with my bike, the less I ever want anything to do with the company that made it.

Even requesting support is a major pain, requiring you to take pictures and/or video of your problem before you can even submit the problem. There's a way around if you dig around their help center long enough. Still, that's not the way to do support. I've read many posts and comments here about their support and how it is lacking, if not at times openly hostile to customers.

What the company actually offers: a low cost ebike with impressive stats combined with atrocious support, excessive online shilling and manipulation, misinformation about basic ebike maintenance, non-standard parts (i know, there's no standards but I should be able to find a relief valve or instructions on how to bleed their brakes or easily find a hanger replacement for the derailleur) that might fall apart within the first 1-2k miles of use, a few nice parts mounted with cheap plastic (i.e. the taillight) which breaks, sending the part directly into the drivetrain because it was wired on the inside of the mudguard, I could go on.

It's my first ebike. I love riding it. It's fast enough for me (avg is 20mph, top speed ever is 43mph), is comfortable to ride, can make it up the hill I live on (2k feet at average 4.2% grade, with a ~8% driveway that's always wet) and has other neat features but all those positives go right out the window when I'm stuck trying to find compatible replacements or trying to DIY anything or riding in city traffic and having a mudguard mounting tab snap.

Even the folding, the main reason I got the bike, is not done badly but the bike weight and awkwardness of it all, makes it useless for getting it up my apartment stairs. The folding ability is only useful when something breaks and I have to have someone pick me up who has a vehicle it will fit in. Like when the key needed to change batteries, broke, (like it was made of pewter /s), incapable of withstanding the pull required to remove the battery, which wont come out without turning the key while pulling it firmly.

Frustratingly enjoyable. I love it but I hate it.

End rant. Thanks for reading. I hope you have a nice day.