Migration from MS365 to Zoho Mail
Posted by heet3727@reddit | sysadmin | View on Reddit | 23 comments
We use MS365 for emails and also have Zoho One for CRM, Campaigns and other products.
The management is asking to move MS365 to Zoho Mail. I am not too confident on the migration.
Is it a good idea to move to Zoho Mail?
jakesee1@reddit
I see many people in this thread saying its not a good idea - I've been asked the same question recently as well, but I have no experience with Zoho products.
Lots of people in here have strong opinions about it but I don't see any actual reasons or data points other than what u/BlotchyBaboon posted. For the record, I also wouldn't support a move to Zoho but I would be interested in hearing why people feel so negatively towards it so that we can articulate better why this isn't a good idea.
jainesh3271@reddit
I believe all users will agree on this. "If its working do not touch"
JuiceLots@reddit
I’d would be asking more questions, why do they want to migrate?
heet3727@reddit (OP)
To use a single license- Zoho One. And save some money.
SimpleSysadmin@reddit
They will lose dramatically more in lost frustrated staff, compatibility with the rest of the business world and retraining.
JuiceLots@reddit
Pinching Pennies I see, M365 is the standard for a reason. Sounds like a nightmare honestly.
brekfist@reddit
Zoho is India spyware.
Rawme9@reddit
Don't do this
shrimp_blowdryer@reddit
Hell no
heet3727@reddit (OP)
Thanks a lot for inputs, y’all! There is no debate it seems about moving to migrate to Zoho Mail. Will try to convey my two cents to the management. 👍
Tempestshade@reddit
We use Zoho One (for CRM and the marketing stuff) and it works quite well for our use case. Never would I ever migrate my emails to them.
_keyboardDredger@reddit
Please keep us updated if they push forward with the migration. It’s a functional product just 80% of the features for 20% of the cost. Support comes with a language barrier but once past that they do genuinely try to assist in my experience.
PrettyAdagio4210@reddit
Do not do this! It’s cheaper for a reason.
kona420@reddit
Google apps has enough trouble getting into inboxes, I couldn't imagine subjecting myself to worse.
Frothyleet@reddit
The short answer is no.
iwinsallthethings@reddit
The long answer is:
LOL. Fuck no.
Cormacolinde@reddit
Yep, I can guarantee this will be a disaster that will negatively impact company operations, efficiency, reputation and revenue.
Ok-Analysis5882@reddit
Are you leaders nuts ?
BlotchyBaboon@reddit
I use Zoho in a very small environment - 3 or 4 users. That group is all IT pros, so it works.
I wouldn't recommend it for anyone else. Once you get into needing things like shared calendars, integrating with Zoom plugins, resource calendars, shared mailboxes or anything that a regular organization does then it gets hard.
The way I look at M365, there's so many great features like Intune, Entra, etc that getting Exchange for email is just a bonus.
godspeedfx@reddit
That entirely depends on why they want to do it.
Accomplished_Buy5141@reddit
I haven't worked with Zoho Mail, but have worked with many of their other platforms for a software startup, i.e. CRM, Analytics, etc. The bottom line with Zoho is that you get what you pay for. There's reason they are the less expensive option. We've closed that software company, but if I were to do it again, I'd look for other options.
At one of our other companies, we used Zoho Desk, then ManageEngine when Desk wasn't cutting it. Well, that lasted a year, and we are on NinjaOne now. Too many promises and half-baked solutions with the Zoho products.
Also, for both companies, we still used M365 for email/Office. This is just one guy's experience, so see what others say, but I wouldn't go this route.
maxfischa@reddit
I have no idea what zoho is but in the current state of AI filtering email spam/phishing and blacklisting the email system would be very far down the list of what you can migrate away from big tech to smaller companies to save some bucks… if they push it anyway my sympathies
AccessIndependent795@reddit
I was in the same boat, mgmt wanted to leave Google and replace it with Zoho.
Here’s the thing about Zoho, They copy what ever is popular at the time and make their own version, but most of the time they make a worse, half baked version.
I convinced management to stay on Google and I don’t regret it, I honestly think zoho isn’t good at anything