M365 admin tenant / DNS records not showing after configuration
Posted by EntrepreneurAble761@reddit | sysadmin | View on Reddit | 8 comments
I’ve got a problem in administration, I’m trying to register my domain, but I’ll get the message that the process is incomplete - I can’t complete the process I deleted the domain multiple times and tried other ways as configure it manually instead of logon to the domainhost..
someone got issues and maybe fixes therefore ?
thmeez@reddit
you can manually checkout the graph explorer then get records using: List serviceConfigurationRecords - Microsoft Graph v1.0 | Microsoft Learn
after that you can add dns records
thmeez@reddit
if you found any solution, please write also here
GremlinNZ@reddit
Yeah OK, nothing is sequenced or set out, or makes sense.
You have a registrar. They have the NS records for the domain. Might be the same provider. Whomever is the NS, that's where you set your records.
You don't have to match exactly what Microsoft says if you know what you're doing, but it also depends on you're configuration. It might say incomplete, that might be OK (depending on your config).
As you add the domain to the tenant where you want email, you've got several records. MX for sending email, TXT for spf, autodiscover for connecting Outlook etc.
Super-Werewolf-2095@reddit
Hier auch das gleiche Problem - die Einrichtung wird einfach übersprungen und es wird angezeigt "Domäneneinrichtung abgeschlossen"
Reasonable-Ad-8044@reddit
I have the same problem.
Domain was successfully verified with a TXT Record.
The Domain shows as "incomplete setup" in M365. I should be getting the "MX Record, SPF and Autodiscover" at the next step in the setup (screenshot). The setup completes without showing the records.
EntrepreneurAble761@reddit (OP)
DNS records on m365.. nothing
ALombardi@reddit
You haven't given nearly enough information for us to provide anything useful. What have you completed so far?
Is this a brand new tenant or an existing tenant and its simply a new domain to utilize?
Did you create the required DNS records to put on your public DNS host/provider to prove to M$ you own the domain you are trying to set up a tenant/email/whatever for?
Don't be a user, provide troubleshooting details from the beginning.
EntrepreneurAble761@reddit (OP)
Sure, my bad im actually trying to find a solution It is an existing tenant, we tried multiple global admin tenants even creating a new one with global setting does not fix it.
We moved/migrated the domain from an existing domainhost to a host where we can setup things. Records in the host are setup as before to provide the existing imap email flow. We want to migrate the users but I guess that’s not what’s relevant in first place.
I can setup the process and i am getting the txt for authentication on the host.
If I proceed I’ll get the message that the process is incomplete. by clicking configure dns it’ll show nothing