M-Files question

Posted by RelationshipFirm4546@reddit | sysadmin | View on Reddit | 2 comments

Hello, a couple of months ago I landed my first job in IT as a systems administrator for our company's DMS system, M-Files in this case. Now, aside from how generally unfriendly it is for the average user, I see a lot of benefits to using it. However, the one thing that irks me is how painfully slow the system can be at times. Sometimes pulling up documents is nearly instantaneous, but at other times I have to wait upwards of 30 seconds for it to respond.

Now, I will admit that the way our workflows are set up is not the most efficient, and also that our metadata fields are way overbloated, but that is (as I have been told) a remnant of the old DMS system (PAM, I believe). Since a lot of the mess from there has been migrated over to M-Files, we are planning to clean this up in the future after finishing work on some ongoing projects.

Now my question to anyone with some experience working with M-Files is: is the general slowness of the system something inherent to it, or can I expect performance to improve after the system revamp? Alternatively, is there something I can do server-side to improve it now?

Thank you.