M-Files question
Posted by RelationshipFirm4546@reddit | sysadmin | View on Reddit | 2 comments
Hello, a couple of months ago I landed my first job in IT as a systems administrator for our company's DMS system, M-Files in this case. Now, aside from how generally unfriendly it is for the average user, I see a lot of benefits to using it. However, the one thing that irks me is how painfully slow the system can be at times. Sometimes pulling up documents is nearly instantaneous, but at other times I have to wait upwards of 30 seconds for it to respond.
Now, I will admit that the way our workflows are set up is not the most efficient, and also that our metadata fields are way overbloated, but that is (as I have been told) a remnant of the old DMS system (PAM, I believe). Since a lot of the mess from there has been migrated over to M-Files, we are planning to clean this up in the future after finishing work on some ongoing projects.
Now my question to anyone with some experience working with M-Files is: is the general slowness of the system something inherent to it, or can I expect performance to improve after the system revamp? Alternatively, is there something I can do server-side to improve it now?
Thank you.
Giraffes4Lyf3@reddit
I would recommend reaching out to M-Files directly and ask for a sales engineer. They are really responsive and can usually diagnose quickly. As a company/systems professional who uses M-Files for an obscene amout of data, processes, and workflows globally, I haven't experienced the issue except for maybe when my VPN is on the fritz - which is our fault. 🤷🏼
Deal_me_in_784@reddit
Not a sysadmin but we use M-Files on the deal side for document review. The slowness is definitely noticeable and honestly kills productivity during time-sensitive diligence. Good to know it might be a config issue rather than the system itself