PPF Install Question?
Posted by knead_the_dough@reddit | askcarguys | View on Reddit | 5 comments
Just had PPF installed on my brand new car for $6,000 and I’m honestly starting to worry the job wasn’t done well enough. I have a follow-up appointment scheduled with the shop but before I go back I wanted to get some outside opinions.
I’m noticing fingering/lifting in a few areas, spots where the film doesn’t seem to be sticking properly, and what look like cut marks in the paint where it seems the blade may have gone through the PPF and scratched the car. Since this is a brand new vehicle, that part is especially upsetting.
For the amount I paid, I expected a much cleaner install, so I’m wondering if this is considered normal or if it’s clearly unacceptable work. I’d really appreciate any advice on what I should say to the shop at the follow-up and what would be reasonable to ask them to do to make it right.
Thanks in advance for any input!
Gunk_Olgidar@reddit
The job should be 100% defect free.
Mark every defect with a small piece of blue painters tape, and photograph them. Make a checklist to review once it's done.
Then bring it back (tape still on) and calmly but firmly ask them to make it right, including correcting any paint damage.
TurkishSwag@reddit
Not normal at all for $6k. Go back and be firm, but respectful about the quality of work. If you don’t want them to touch it, ask for a refund so you can go elsewhere. Unfortunately these days, it seems that anyone who buys a roll of PPF or window tint thinks they’re a professional and should open a business
knead_the_dough@reddit (OP)
Unfortunately this is the only authorized installer of the ppf in my area and they have really good reviews. Figured paying a premium for the “higher quality” company would pay off.
Advanced-Elk-7581@reddit
A few minor lifted edges are normal in inconspicuous places with tough curves. The other stuff no. If it's south jersey I have a guy who is an expert.
jrileyy229@reddit
That's not acceptable. How they deal with it is anyone's guess... Hopefully they make it right.
You should be documenting everything BEFORE you go back....in case this turns ugly.
Take a pad of post-it notes and stick one on every flaw or defect or scratch... Then walk around the car videoing and closeup on every flaw... Just point it all out. show the invoice receipt in the video too.
If they tell you to bugger off, you upload that to YouTube, call the local news outlet, file a claim in small claims court. It's unlikely it'll ever need to get ugly like that, but better to have it all documented.