What’s something in the UK that seems simple but is surprisingly complicated in practice?

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amlamba@reddit

Booking appointments, whether it's GP, driving tests, your bank, name it and the standard of service provided is catastrophic. If you ever complain all you get is a boiler plate "our people work very hard and should never face abuse" messages. Abuse is used as an excuse to cover up for a bureaucratic nightmare.

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Witty_Entry9120@reddit

Unclear if this is sarcastic

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amlamba@reddit

It isn't. If I got sick today, or needed a driving license, or a letter from my bank that needs to be signed in ink, none of that is happening in April. The driving test likely won't be till July in the earliest. Services provided by the government are stupidly slow here, no arguing against it.

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Witty_Entry9120@reddit

Sorry I meant the bit about abuse.

Ive made a lot of appointments in my life and nobody has ever responded with a message about abuse....

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amlamba@reddit

That's what they have written up in big bold letters and stuck on every wall. Every conversation with anyone in a service environment is always walking on egg shells, the person in front of you can choose not to do their job without repercussions.

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Witty_Entry9120@reddit

To be fair mate you're coming across like the person that message is aimed at.

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amlamba@reddit

See. I haven't even said a word about any individual yet, just moaned about how slow everything is in general and the attacks have already begun. Was I rude, no, abusive, absolutely not.

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Witty_Entry9120@reddit

You don't need to be abusive here, the tell-tale signs are already showing

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Rich_27-@reddit

Bin day

Which bags, boxes and bins go out this week?

I just look for the streets "Binfluencer"

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destria@reddit

Everything about bins really. What can/can't be recycled, if it can do I need to wash it, if it can't can I put it in the black bin or does it need to go to the recycling centre or supermarket, does it need to be separated, folded or kept together, am I allowed to put an extra bundle of cardboard out, does it need to go in a bag or not etc.

God help you if you move to another council, then you have to learn all this esoteric knowledge again!

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Upbeat_Map_348@reddit

I’ve always wondered how many people in my street would follow my lead if I put the wrong bin out early on the day before bin day.

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L-0-T-H-0-S@reddit

Buying a train ticket. Though it sounds like a simple transaction of paying to get from point A to B there are currently more than 1,800 different types of tickets in operational use, often abbreviated into confusing codes no one can keep track with. Prices for the same 2-3 hour journey can vary by tens of pounds depending on the time of purchase and the specific Train Operating Company being used and - because different companies set prices for local vs. long-distance markets - it's often significantly cheaper to buy multiple separate tickets for one continuous journey, a practice known as split ticketing.

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Mickleborough@reddit

Goods delivered. What part of an address isn’t clear; what part of being home constitutes no one able to accept delivery (hence a collection card); why are there no contact numbers on websites to follow up failed deliveries: why can only the sender ask about failed deliveries.

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TheToolman04@reddit

Getting tax relief for having to wear uniform to work. I don't work in a physical role, but I am expected to wear company provided uniform. I cannot, for the life of me, get the tax relief for it on the gov portal lol

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petiweb5@reddit

Same.

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CommunityOld1897GM2U@reddit

Winning the lottery. for actual big sums over £50k you have to make a phone call to the customer care line, then give a bunch of details. There's a few follow up phone calls to double check things then if you have a physical ticket someone has to come to your home or a place nearby to collect the ticket in person you have to prove it's your ticket and who you are. if you win online this can e done remotely. If you win Lotto or the Euro Millions jackpot there's even more stuff involved. The money can only be paid into the account you bought the ticket from if it's an online ticket you win with so best hope you didn't shut it down or it gets more complicated.

It's not as simple as you win and they pay out as soon as you call them.

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evenstevens280@reddit

Buying a house is absurdly complicated, at least in England and Wales

It really shouldn't be any more complicated than buying a 2nd hand car, but for some reason there's about 18 middle-men taking their cut of the sale and eating up months of time

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xcixjames@reddit

Based on their current state. Driving in a straight line down your average road

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Sirlacker@reddit

10yrs ago you were pulled over for swerving on the assumption you were drunk.

Now you're drunk if you aren't slaloming the fuck out of your lane.

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