AI calls
Posted by Ancient_Cucumber2573@reddit | Truckers | View on Reddit | 8 comments
What the hell is happening so I picked up a load from ease logistics and have been getting ai calls asking the same questions over and over again by a ai voice they try to make sound like a person it’s so annoying my delivery isn’t due till 2 days from now I’m already nearby I went home and I guess when the MacroPoint detects the truck isn’t moving fucking amy ai bitch wants to hear me say the same answers every 20 minutes
SMBowner_@reddit
AI calls are powerful, but without good scripts and human fallback, they quickly feel robotic and lose trust.
ybrah37@reddit
Can we all chip in and buy you a period?
Vanstrucker2222@reddit
What are they asking?
Ancient_Cucumber2573@reddit (OP)
Stupidest questions asking me what’s your eta to a delivery due tomorrow that I’m 27 miles from then get this dryvan load and this is how I knew it was ai it asks me this hey I noticed this load is dry if your temperature controlled can you tell me what your trailer is set at I reply I am in a van okay got it this means your trailer doesn’t have a temperature control and everything looks good 20 minutes later same question asking about what temperature my trailer is set at when I said it is a dry van
Jermaphobe456@reddit
Don't answer the calls
Standard_Charity1373@reddit
just block the number, they'll figure out you're fine when you show up for delivery 😂 these automated systems are trash at detecting when drivers actually know what they're doing
Ancient_Cucumber2573@reddit (OP)
Can’t block they change caller id every time so I’m like who’s this number then I hear the hey it’s Amy with ease logistics mind if I ask you some question to see if your still on pace to make this delivery
Ancient_Cucumber2573@reddit (OP)
Yea I would but they email my dispatcher and this guy is really stupid last time I parked at home and didn’t pick up the calls 27 miles away from delivery dispatcher got a email then told me to go there they will unload me I said okay if they will unload me I will go I get there 2 days I was parked on the street waiting to be unloaded so I’m trying to avoid that problem