Do not take it to heart OP, you did the right thing. Once I i tried to fuel my car at a no cashier station where I can pay instantly. It took the money, but no fuel was dispensed the pistol just did nothing at all. I went in to ask for help they said it is not they responsibility and they cannot do anything. I was like whaaaat? They gave me a number to call which was of course not operating on weekends at 8 PM. I was there for 2(!) hours tried to figure it out they basically ignored me. I made my friend wait, it made me somewhat angry and in the end I achieved nothing. It was 10k. But of I had to do it again, i would 10/10 go home and complain online. It did not worth my time and peace of mind. You did the right thing, never let anyone tell otherwise. The kid’s well being and your peace of mind is important. There are times to stand up and there are times to be strategic and tactical about it. That where real smartness lives, to sometimes let go. Did well❤️