Is it a British thing specifically to prefer being left alone in shops? I’m a Brit in Colombia (5yrs) and I cannot get used to how it is here, it actually affects how and where I shop.
Posted by noctenaut@reddit | AskUK | View on Reddit | 580 comments
I’m deadly serious - in so many shops here, a sales assistant will quite literally attach themselves to you, less than 1ft, eyes directly watching you as you browse with a friendly smile.
I know they mean well but it is absolutely the most off putting thing on earth. Are we all like that back home? Does anyone know if mainland Europe is the same as here, or the same as us?
Dear-Appeal-7007@reddit
If I go to check out with an actual person and they speak too much i will never go back to that person again 🤣. But say in Curry's and you want a washing machine, trying to get your hands on someone to help is like trying to catch a toddler needing their nappy changed 🤣. We could do with it somewhere in the middle 🙄 like people on hand ready to help should you need something 🤣
made-of-questions@reddit
For me it's Sports Direct where I usually have to wander the whole shop with a shoe in my hand, trying to find someone to ask about what sizes they gave. And if you do find them, God forbid you turn your back on them or they'll disappear in a cloud of smoke like a ninja. Better find your preferred model on the first attempt or you're doomed to wander the halls forever.
Particular-Swim-9293@reddit
So we just need some sort of tunnel between Sports Direct and the shops of Columbia. In fact, maybe that's what happened. They went out the back to look for the shoes and ended up in Columbia but it's a one-way tunnel.
No_Lab2238@reddit
Learn how to spell
YchYFi@reddit
The old not employing enough staff.
Sad-Nectarine-7855@reddit
No it's the caliber of staff they hire
Villianofthepeace@reddit
Easy for me I only buy Adidas Sambas so only have to go to the counter and ask for a size 9 lol
Ultimate_os@reddit
As someone who worked in sports direct, it's because the shoe room was like a massive 3D puzzle made out of shoe boxes. And it was such a frazzling place to work it was actually quite easy to forget where you were before you had to go on a quest for a pair of shoes. 😅
KP0776@reddit
This is hilarious, I used to work there too, on ladies shoes which was upstairs in the corner and if I ever had to come downstairs to work on men’s shoes or on sportswear, their stockrooms were cavernous spaces with stacks of boxes literally 12+ feet high, which my supervisor used to scale like a monkey, whilst I stood there gaping at him
Ultimate_os@reddit
It didn’t help that often they wouldn’t be the in the right order or you’d find empty boxes or the wrong shoes in the box. 😅
The_Mayor_Involved@reddit
It must suck balls working in a shoe shop, constantly being handed shoes and being asked if you have it in a 9
KP0776@reddit
It’s not too bad as there’s loads of 9s about, but there’s always one bloke who comes in at 6:30, with football practice at 7, who’s a size 14 and wants something from Nike, which nobody stocks ever, and have to be ordered in. Or the woman who asks you repeatedly to go and check when you’ve told her already, after checking, that you don’t have the shoe in her size. It was a weird study of human behaviour
GodEmprahBidoof@reddit
That's why I usually gather 2/3 shoes that I like the look of, then get them to bring them all out. That way I don't need to keep finding people if the first one doesn't work for me, or if the sizing is wrong
Ultimate_os@reddit
As someone who used to work in an Sports Direct that approach doesn't really help them. It will take even longer to find what you're looking for.
FloydEGag@reddit
There are people in Sports Direct who’ve been there for years. They don’t work there, they’re just still trying to get a staff member’s attention
Ultimate_os@reddit
The problem with SD is they literally don't employ enough staff to actually function as a shop.
Infinite_College_235@reddit
Stood at the till for a good 5 minutes before calling 'hello?' feeling like I was in an episode of the twilight zone and then a lad the size of a full back appeared from nowhere. Like literally looked one way and back and he was there.
Kaiowas1@reddit
Or other shops, where the staff is wearing regular clothes and you can’t tell who is staff and who isn’t.
tar-mirime@reddit
Try working in retail where they do have a uniform and popping into one of the uniform-less shops on your lunch break. You constantly get accosted by customers.
SomethingNotOriginal@reddit
Why are you wearing a uniform and going into the same shop in the same location you are working at?
tar-mirime@reddit
Typo. Should be different shop. I worked in Debenhams many years ago (uniform), if I popped into Next (no uniform) on my lunch break I was constantly asked for help. People just saw 'shop uniform'.
3rdLion@reddit
Let’s play spot the fucking lanyard
Kind-Tie5236@reddit
When I've bought shoes from SD I went to the counter and asked, they sent someone to find my size.
Its worked for me twice, defo worth a shot.
Ill-Gas-4788@reddit
For some reason in sports direct I'm browsing trainers and a guy walks up to me and confidently asks if I have these in a different size.
Um, alright mate, I'll go find you someone...
bumpoleoftherailey@reddit
Or if you want to try something on but it’s on the very high rack where you’d need a ladder and oxygen, and there’s never anyone around.
spoo4brains@reddit
Absolutely, I haven't bought shoes from Sports Direct in years due to my last experience of wandering the shop floor trying to get some help.
While I hate what the OP is talking about, there needs to be a happy medium between the two.
meltymcface@reddit
Once when I was little in a sport direct or similar shop, my mum asked the guy to get me the shoes in my size and he went off. Twenty minutes later we’re still waiting, ask another member of staff who says he went home…
Beartato4772@reddit
Yep. I actually wanted a specific shoe, literally the shoes I was wearing but again.
If I could pick a box off the shelf I'd have had them but no that'd be too easy, they hide them all out the back in the secret shoe palace. And there appeared to be no-one working there.
Slightinsight@reddit
This was literally my experience last week.
Dear-Appeal-7007@reddit
My kids are old enough to sort their own shoes now but I haven't forgotten losing the will to live in that shop 🤣🤣
TheSecretIsMarmite@reddit
The last time my youngest needed trainers, his older brother wanted to come and help. We spent 10 minutes with the two of them choosing shoes for my youngest and I thought, sod it, I can leave the 16 year old to find staff etc and I left them to it and went to another shop to get something else I needed. When I got back they were finally ready to pay!
SIDaviesAuthor@reddit
Curry's is an A grade pain in the arse.
When you're just browsing, they will latch themselves to you, but as soon as you actively need them, they're ghosts.
Beartato4772@reddit
It's always shroedingers assistant isn't it?
You're just trying to look at some spec lists and they're closer to you than a BMW when you're doing the speed limit.
You actually need help and they've all fucked off to Narnia.
Un-skilled@reddit
Why does your comment sound like chatGPT?
Beartato4772@reddit
"Everything I don't like is AI"
TheJonatron@reddit
I sorta see what they meant though, and I enjoyed your comment. Gipity has been copying your syntax. 😅
Dutch_Slim@reddit
Double appreciate this as both a BMW driver and Narnia-obsessive. 🤣🤣
MonsieurJag@reddit
John Lewis? Someone usually asks, but if you are just looking, they go away again.
Plus the white goods usually have a min 2-year warranty and electronics have a 5-year which is useful if you just want to bolt a TV to the wall and not worry about replacing it again for many years! 😄
MajesticAd6957@reddit
I hate being approached by staff normally but you are right tha Curry's is THE WORST for not being able to find anyone to ask a question of! They have like 3 staff on the whole shop floor and if you can find one, there's a queue of five people stalking them. Such bad service.
Zutsky@reddit
The last time I went into a Curry's, it was years ago to buy a fridge freezer. We finally found someone and asked about one we liked, he taps away on an ipad then 'sorry, we don't have that one in stock and don't know when more are coming'. We repeated this about 4 more times with different fridge freezers before asking 'erm, so which ones DO you have in stock?' Taps away on the ipad, then 'erm, none right now' 😂
GrandAsOwt@reddit
And if you actually ask a question, the staff will stand next to you and read, out loud, the information that’s on the side of the box. They don’t actually know any more about their products than you do.
Firepearlrabbit@reddit
Once I went to buy a gaming laptop I had in mind specific specs as I wanted to play a specific game that was about to release.
The sales person insisted a certain machine would work (despite the specs on the sign meaning it wouldn't). I do not look like a stereotypical gamer as I am a woman with a feminine vaguely Boho style (this is less of a problem now than it was 15 years ago). And I was standing there thinking either they were lying for a sale or didn't know the product they were selling at all.
So I cannot trust anything a curry's salesperson says as I can work out what is bullshit with laptops but dont hace the same knowledge for fridges, washing machines etc.
simundo86@reddit
I bought a deco m3 WiFi mesh system in January. The girl who put it through the till took 15 min to be able to find a tag remover because the only other guy in there was in an argument with a customer who didn’t understand something about his warranty on a washing machine
_real_ooliver_@reddit
And especially at Curry's when you know exactly what you're doing, they'll come over and spout some bs about a laptop, hop on their tablet to search then just tell you what you just looked at.
BathtubMiso@reddit
This made me laugh - the last time I went to Currys, it was so well staffed - all trying to approach and sell ("just browsing, thanks"), then when I did want to checkout - absolute ghost town. 😂
lowkeyterrible@reddit
Curry's is mad, I started trying to buy things from UK businesses and in-person rather than Amazon a while back and it's such a baffling process. Wanted a new monitor, found one, took about 10 minutes to get someone's attention, he logged onto his tablet and went to the same page I had on my phone, read me out the specs, then told me it wasn't in stock but he could order it online for me. What's the point in that? I like a hands-off experience as much as the next person but I swear some places it's like they don't want your money
BlondBitch91@reddit
Yet for me Curry's is the one I can't get away from sales assistants. I just want to be left alone to compare things myself ffs.
EpicEpicnessTheEpic@reddit
I caused a row in Curry's when I walked in, ignored the salespeople, picked up the item I wanted off the shelf and walked to the till. Just before I got there I was intercepted by some guy who tried to prise it out of my hands so he could take it to the till for me.
The woman on the till started shouting at him to leave me alone and she wouldn't put it through as his sale any way as she'd seen me get myself without help. He started shouting at her so I left them to it and went to another till as their row escalated. The salespeople are measured on how many people they help and the items they managed to sell to you - hence always trying to upsell stuff.
Maleficent-Heart2497@reddit
Ha, so true, it's like trying to find the one person in B&Q that knows anything about the products.
There's plenty of staff and they know where stuff is and how much it costs but that's it
Giraffesrockyeah@reddit
I once asked an assistant in B&Q a question, he didn't know but luckily a plumber was there and could help.
Giraffesrockyeah@reddit
Years ago I wanted to buy a cd Walkman that was in a display case so I hung around by the expensive TVs and a saleperson appeared as if by magic and was clearly disappointed when I said what I wanted 😂
KittyGrewAMoustache@reddit
Yeah in shops like lush or body shop salespeople hover like flies when it’s quite likely you’re very capable of just having a look and deciding what you want without help. But go into some shop for something more complicated where you might need help understanding what you need for you situation and it’s a ghost town. Went to order a carpet the other day and just could not find anyone to help it was like the place had been abandoned. I was half tempted to just run out with a roll of carpet under my arm.
Macrihanishautomatic@reddit
I wish B&Q staff were as attentive as the staff in Lush
Dear-Appeal-7007@reddit
Ugh I hate lush, I buy everything from there online 🤣 Anywhere with chatty staff i tend to avoid 😑. This is why we need somewhere in the middle. I don't want to have to wrestle staff to the ground just so I can buy a cooker 🤣🤣
Beartato4772@reddit
I can't get within about 50m of a lush and still breathe so it's somewhat academic.
Stacey_Hernandez@reddit
I went to Curry’s once and was waiting for a member of staff to get me my mobile phone from out the back, so I was just loitering.
I had popped in there after work and was wearing a purple striped blouse - I was mistaken for a staff member by quite few people 🙈
Just-an-idiot-online@reddit
And when you finally find someone they act like they are doing you a favour helping you.
My ideal would be to have buzzers you can press to summon help.
Wooden_Chain_1086@reddit
Interesting, the currys here is the one shop I never go in to have a look around now as the staff dont leave you alone, think theyre commissioned as they will escort you to the till and tell their colleagues to put their name as the seller
nandos1234@reddit
I couldn’t find anyone to help in Curry’s so went up to one of the desks and basically got told off for bothering him and to find someone on the floor (there were none!). I just left lol
No-Jump-9601@reddit
Currys is a strange place. Our local store is inhabited by the most mercurial people, effusive greetings followed by effective escape and evasion whenever you require their presence, only returning to upsell the product protection insurance.
AdministrativeShip2@reddit
I feel that If I go to a shop that sells appliances or tech. The assistant should be a real enthusiast about the products and know everything down to bearings and service life.
Unfortunately most of the time they barely know what the price written on the front is.
littlehamster_@reddit
Our Currys is the opposite. Every department has someone waiting to pounce on you when you start walking near their area. We went a while back to look at fridges, having already chosen the one we wanted online but we wanted to see if they had it in stock to get an idea of size. The guy from that department was so prepared he met us at the first fridge on the aisle and then proceeded to insist on showing us every single one they had in and all the features. I said over and over that we had chosen one online already and we were just looking at the size and he just didn't give up. Then when we weren't engaging with him any further he started trying to get my daughter's interest in the fridges with windows you knock on to light up so then I couldn't focus because now I had my 6 year old being lured away by some strange bloke to play with interactive fridge doors. They should have a traffic light system where you can press a button on the aisle and it flashes red to ask for help.
mirthandmurder@reddit
Dunno if it is a British thing. I like when they acknowledge me when I enter and then leave me alone. Then if I approach them for help, I like them being attentive and actually helping me.
oncejumpedoutatrain@reddit
Isn't it more like they are watching it for shoplifting?
Fianna9@reddit
It’s a very American attitude. I worked for a huge American chain when it was new to Canada. I’m someone who doesn’t like being bothered, so I wouldn’t do more than a polite smile and hello.
I was pressured by management to keep talking to people, even if they specifically said they didn’t want help, and try and upsell them
bacon_cake@reddit
Both really.
When I worked in high street retail we consistently found that badgering customers made people happier and resulted in higher sales.
I know redditors say it's annoying and they hate it but one of the most common complaints was 'not enough staff' and 'not one person asked if needed help'. It seems a British thing to simultaneously want help while also not asking for it and quietly complaining later.
Ronaldbinge@reddit
Badgering me means I instantly walk out of the shop.
Kind-Tie5236@reddit
If I want help I'll approach a staff member and ask.
It's reassuring to be clocked as I come in, but a quick "hello" or even a "feel free to ask if you need any help" will suffice.
I can't count the number of times I've left without buying anything due to badgering, hovering salespeople who won't leave me alone to actually look at the products and have a bit of space to think about what I want.
Lopsided-Wave-6141@reddit
I think it depends how often you're asked. If I'm not ready at least be around somewhere I can find you.
bacon_cake@reddit
We used to have a 10ft rule (I think, I can't remember the exact measurement) because research found that people would hover round staff waiting to be asked rather than just ask for help directly.
AbsolutePotatoRosti@reddit
I have to say, that sounds exhausting to be honest.
bacon_cake@reddit
For the staff? Not in the slightest. You went about your day and if a customer was nearby you'd ask if they needed anything and they either said yes or no. Not really exhausting, it's just the job.
LeadershipAble773@reddit
I wonder if its a short term / long term thing. If I was being badgered all the time, I would probably buy something on that occasion, but then I wouldn't go back to the shop again lol
tcpukl@reddit
Why would you even buy one thing?
LeadershipAble773@reddit
To avoid the awkwardness. I wouldn't do that nowadays but I would have in the past lol
doublemp@reddit
Staff need to be available and visible but not in your face. That's the happy middle ground.
hopium_od@reddit
They do this in China when shoplifting is nonexistent there. It's a cultural thing that part of the service is to help you shop for clothes, and I also hate it.
marc-williams@reddit
Nonexistent?!? You've obviously never been to China.
The_Mayor_Involved@reddit
People don't realise how big China is
cheese0muncher@reddit
You can fit the whole of China inside it.
bluejeansseltzer@reddit
But only once
Xenozip3371Alpha@reddit
Aye, it's not like Texas where you fit 5 whole Texas inside.
ibiacmbyww@reddit
Drs. Banach and Tarski: We beg to differ.
LegSpinner@reddit
Not with that attitude!
DownRUpLYB@reddit
How many Olympic-sized pools is that??
cheese0muncher@reddit
At least 3.
ImSaneHonest@reddit
I wouldn't go that far Dave.
OSUBrit@reddit
Big if true.
Sufficient-Elk9817@reddit
They do have pretty low rates of shoplifting, I'm not sure why going to China would change that
marc-williams@reddit
Who said anything about low rates? The claim was it was non existent.
BeatificBanana@reddit
They were using hyperbole
SomethingNotOriginal@reddit
Congrats, you're too autistic/pedantic to be involved in conversation with the general public.
Enjoy your life from here on.
marc-williams@reddit
Pointing out someone is moving the goalposts in an attempt to invalidate an argument is too pedantic?
Just what level of pendantry is acceptable in conversation with the general public, I wonder...
Sufficient-Elk9817@reddit
Okey dokey
ikariw@reddit
If enough of us go there and all agree to shoplift then we could change the stat!
XihuanNi-6784@reddit
My mate from China just had the batteries on her electric bike stolen from outside her house.
NibblyPig@reddit
In Japan they say 'welcome' when you enter a shop and the correct etiquiette is to pretend they don't exist, don't acknowledge them or say hello or anything.
If you do it sometimes confuses them
Majestic_Operator@reddit
Shoplifting is absolutely not "nonexistent" in China. Wtf. Is this a bot comment?
EvilSandWitch@reddit
What are you talking about comrade? China has no shoplifting or any crime. Talk of such things is disruptive to the social harmony and you will need to be re-educated on the glory of the people’s republic.
XihuanNi-6784@reddit
Come on. This stuff doesn't even come from socialists half the time. Just idiots who have China pilled from the high speed rail.
Lopsided-Wave-6141@reddit
I just got back from china and went into a sports shop. The sales assistant was glued to me. She asked what I was looking for i told her and thought she had left, but she came back with different styles of a t-shirt I asked for. Initially I was annoyed as she seemed to follow me everywhere. I then thought of all the times in london I ask someone in a shop something and they act like I asked to live in their house. I know it can be annoying, but dont work in customer services then. I have to admit the customer services in China was insane especially in the hotels and restaurants.
Majestic_Operator@reddit
Shoplifting is absolutely not "nonexistent" in China. Wtf
laluLondon@reddit
No, in Colombia it's actually considered kind of rude to not have anyone from a shop greet you and ask for what you need (unless it's a massive shop such as Falabella). It makes people feel unwelcome and like the shop doesn't want their business.
noctenaut@reddit (OP)
Honestly Falabella is the one where I feel most calm - by far the worst is Seven Seven / Home Sentry / Velez and Mini So, for me anyway lol.
ME-McG-Scot@reddit
Id leave the shop immediately yuck!!
loperaja@reddit
Im a Colombian in Britain and love being left alone.
No_Personality_5915@reddit
Dónde vives? También soy colombiana viviendo en UK.
loperaja@reddit
Leeds, te escribi
No_Personality_5915@reddit
Estamos muy lejos; vivo en Edimburgo :(
bluejeansseltzer@reddit
As a Briton in Britain, how do I get them to leave me alone?
loperaja@reddit
To be honest just the same way I do in Colombia: just telling them I’m ok and just want to browse. Probably that’s the same OP issue
noctenaut@reddit (OP)
Absolutely not lol, even when you tell people here solo estoy mirando they still continue to do it
loperaja@reddit
Must be an appearance thing? You look very gringo/touristy? Or regional maybe depending on where you’re based - or yes just overly committed people.
Anyway after 15 years here in the uk I’m ready to move back but I’m struggling to convince my British wife: how’s your experience been? You wouldn’t recommend it? I’m missing everything and everyone back home
noctenaut@reddit (OP)
It’s weird - I’m pale with mid brown hair but I dress and have the exact same haircut as the typical paisa neas lol.
& well, I’m not sure which part of the country you’re from? I live in Envigado and moving here from the UK was like leaving the 3rd world for the 1st. Colombia has changed beyond recognition over the last couple of decades - don’t waste your life away on that miserable, dirty and dangerous little island.
Life here, even if you have less, is far superior. Tell your wife that Colombia now has some of the things Britain used to have - good sense of community, clean malls, clean metro, healthcare has improved, crime - whilst sill bad in certain areas, is nothing like the UK. I sit in my local park reading until 2am, nobody would be so stupid in the UK lol
No-Cherry-6678@reddit
They are strong words and quite offensive to those of us that love our country. Not fit everyone but no need to insult us like that
loperaja@reddit
I was born in Medellin and my parents lived in envigado my first few years. I love that place. We go often and it’s mostly the noise and mess what get us, Colombia has changed loads indeed, but also Medellin is way too big this days. It was quieter, cleaner and more organised when I was little (and way more violent but life seemed to just go on).
It’s funny because I used to say the same as you but the other way around when I moved out.
LadyBeanBag@reddit
Mate, ‘miserable, dirty and dangerous little island’ is quite the opinion. I’m happy chilling in my inner city garden with a cider having walked the dog around the foreshore. And I do that after dark too.
vanadlen@reddit
Felicidades en tu día de pastel 😅
EasyTyler@reddit
Bienvenido!
semaj420@reddit
this is how we do it down in puerto rico
TheManicProgrammer@reddit
It's the same for me in Japan, if staff start coming towards me I just leave the shop...
Jamie_Tomo@reddit
I tend to just immediately walk out if I start getting badgered.
TheGazStar@reddit
I lived in Brazil for a year and travelled all over South America including Colombia. It is very strange to get used to, if they followed me around like that in UK I’d think they were thinking I was a thief 😂. I do think Gringos get accosted more than locals though for the perceived Gringo Dollar. Chile seemed to be the only exception where it seemed more European, at least in Santiago.
keyholes@reddit
Apart from the pong, this is why I usually avoid Lush stores. Shopping is already overwhelming enough, let alone with extremely strong smells and staff asking me if I need help repeatedly.
Historical-Cell9214@reddit
Lush has good politics though. Love their support for Palestine ✊🏽
CaterpillarLoud8071@reddit
I avoid going into Levi's shops because someone will invariably latch onto me and try to sell me things. The shops are usually pretty empty so I think other people have the same idea. I imagine it's an American culture import.
Just-an-idiot-online@reddit
I think it's American brand stores that train their staff to do this. It is really annoying.
Boring_Intern_6394@reddit
Lush is a British company
Cold-Society3325@reddit
It's even more annoying when a British Shop does it.
On the flip side, if I go to a shoe shop there never seems to be a single shop assistant available to help.
Wiggles_21@reddit
Many hours have been spent wandering around Sports Direct with a single trainer
Over-Language2599@reddit
Oh you can be sure my gf loves Lush for that reason. She will happily keep a member of staff talking for a good 20 minutes.
Boring_Intern_6394@reddit
Thank her for her service, so the rest of us can shop in peace there
Suitable-Fun-1087@reddit
And in the case of Lush, often attempting to touch you too
whynousernamelef@reddit
Seriously? I never go in because the smell is an assault on my nose, now you are telling me they physically assault you too? Oh hell no. I don't like people i know touching me, strangers would be too much.
Ive always just waited outside, far enough down the street that I can't smell it.
pab6407@reddit
That smell gives me a headache and is positively vomit inducing ( have the same problem with certain brands of laundry detergent )
whynousernamelef@reddit
Ive always marvelled at the people who work in Lush. Do they like the smell? Are their noses dead? Do they just need a job so badly that they have no choice? Am I the freak?
I literally have to stand far enough away from the shop with the wind blowing the other way. My poor daughter was about 11 before she could go in as she had to be old enough to shop alone. Thank god she only bought one bath bomb. I was outside trembling at the thought of her buying half the shop and destroying our house. But I didn't think it was fair to restrict her either just because my nose is "delicate".
Boring_Intern_6394@reddit
Your sense of smell gets desensitised pretty quickly. 30min with a constant scent will generally appear to disappear
SWatts70@reddit
I can't go in to Lush because the smell is so strong that I get an instant migraine. Perfume shops are no better.
cardinalb@reddit
Far enough down the street that I can't smell it?
You mean the next town then???
whynousernamelef@reddit
Its so strong it brings tears to my eyes, which in turn blocks my nose and helps the situation.
hebejebez@reddit
In the lush in Chichester me and a friend were nicely chatting to the probably on some sort of uppers assistant (she was a ten on the perky scale) and they had a giant sparkling jelly Santa belly, we Pete poking it and asking what it was made of. Next thing I know this chick grabs my hand plunges it into her water bowl she had and starts washing my hand in a very odd fashion with a tiny version of the Santa jelly belly.
Weirdest shit ever and I still have no idea how we went from what’s it made of to here let me caress your hand with my jelly soap.
Suitable-Fun-1087@reddit
Me, allergic to most soaps, would be raising hell
AllThatIHaveDone@reddit
Surely, you, being allergic to most soaps, would be better placed never going into Lush in the first place?
Suitable-Fun-1087@reddit
They sell fragrances and other products that don't contain soap
AllThatIHaveDone@reddit
True, but you can be sure that every single surface in that shop is coated in your allergen.
SelectTrash@reddit
Yep, I imagine if you're allergic to it that it would be all over the shop and make things worse
trashchute227@reddit
there’s a difference between surface contact on a couple of fingers and having your hand plunged into water with your allergen covering your whole hand
bounderboy@reddit
God this most Reddit of arguments
OGSkywalker97@reddit
Yeah and being allergic to soap is the most Reddit of allergens. It's just animal fat lmao.
thejadedfalcon@reddit
And mocking people for their allergies is the most reddit of behaviours. It's an allergy. You can be allergic to anything. Just across the people I've known across my life, I've encountered mushroom allergies, latex allergies, grass allergies and perfume allergies.
trashchute227@reddit
The big surprise for me here is I didn’t realise I was arguing lol. I thought I was just having a conversation.
Euphoric-Wall-2576@reddit
If you have allergies you quickly learn how many products are not "just" whatever you think they are. I'm allergic to most shampoos, most likely partly because most of them have coconut derivatives in them, but shampoos have so many ingredients it's extremely difficult to figure out which ones are the problem.
WhyWontYouHelpMe@reddit
Ha ha, at least it’s not the 14 video back and forth that would happen on TikTok, with at least one turning off comments, and someone doing a random apology video who wasn’t even in the original fight.
Poison_Jaguar@reddit
To be honest, I am allergic to horses and go to race days, so I can see why the allergic person would be in lush , however I try ensure that I am nowhere near the jockey enclosures, while lush perp is essentially a Christian in a lions den.
SelectTrash@reddit
Ah, okay thanks for mentioning that, as imagine some people can't go in and some can
itslilyitslily@reddit
I'm not allergic but I usually come close to gagging every time I walk past. I usually hold my breath whenever I'm forced to go in
SelectTrash@reddit
The smell is overwhelming, I am like that in certain places
Firm_Doughnut_1@reddit
I'm sure they're aware of their limits with their allergies. Not every allergy means you cannot be in contact with the allergen at all.
AllThatIHaveDone@reddit
It literally does. What you mean to say is that there are degrees of reactions, but biologically, the human immune system will react to an allergen every time.
Alarmed_Lunch3215@reddit
For allergy humans anything with that much fragrance and oil is going to be a minefield
MotorLaw2304@reddit
Presents for other people
AllThatIHaveDone@reddit
If you were allergic to dogs, would you go to a kennels to pick up a gift for a friend who likes dogs?
fiendofecology@reddit
That’s a silly comparison IMO, you don’t know how bad their allergy is, grabbing a few products off the shelf vs being forced to suds up is very different!
AllThatIHaveDone@reddit
It's not a silly comparison, they are directly analogous. Even if I had an allergy to dogs, I wouldn't go to a kennels. I have a mild allergy to cow's milk protein, so I would not go to a cheesemongers. These are the same circumstances as someone with an allergy to soap going to Lush.
If you have an allergy, repeated exposure to that allergen risks making the sensitivity worse.
Flapparachi@reddit
It is not the same thing at all. Airborne and contact allergies are completely different.
As for your lactose intolerance, now you’re just being dramatic.
AllThatIHaveDone@reddit
Man, every time I discuss allergies on here I realise how little people understand the topic.
resident_queerdo@reddit
Then why keep fixating on it? Especially when the issue at hand is 'someone shoved my hand into a substance without checking with me first'?
sshiverandshake@reddit
Oh don't be ridiculous. My Mum has an allergy to cow's milk protein and we often go to cheese mongers.
You do know that they sell cheese made from goat and sheep milk too? We've even had llama and reindeer cheese.
DrMangosteen@reddit
You're slightly lactose intolerant so that means you won't even GO INTO a cheesemongers?
PristineAnt9@reddit
Lactose intolerance and milk protein allergies are reactions two different things. Intolerance vs allergies are also very different. Intolerances are usually caused by not being able to process something and mild exposure can be helpful (so for lactose intolerance that’s not having enough the enzyme to digest the sugar lactose).
Allergies mean your immune system sees the item as a threat and overacts. Could be a sneeze or rash or could be anaphylactic shock. Repeated uncontrolled exposure risks the latter. So in the milk protein example, people with this are not safe with lactose free alternatives as the protein is still there. I’ve had several friends with this allergy end up in a bad way due to this misunderstanding.
Intolerances and allergies should not be conflated but they seem to be in general conversation and this as risky. It also seems to be one of the reasons why well meaning people keep trying to expose those with allergies to things with sometimes deadly results.
Random source https://uk.checkmybodyhealth.com/pages/sensitivity-or-intolerance-versus-allergy?tw_source=google&tw_adid=&tw_campaign=22017097877&tw_kwdid=&gad_source=1&gad_campaignid=22020941032&gbraid=0AAAAACtmEcv0Yh-Rm1xakS78DCJEEWnTT&gclid=CjwKCAjw14zPBhAuEiwAP3-Ebwn_wpGN7Obh91YJCTDZhbiO-fU6UYv_-4kyygt4fIxDqDX6RneaFBoCvMwQAvD_BwE
DrMangosteen@reddit
Who gives dogs as presents
AllThatIHaveDone@reddit
You would be surprised (and appalled).
Front-Parsley1901@reddit
Puppies for Christmas
Poison_Jaguar@reddit
Northern dog sled experience ....?
Apprehensive_Ask1157@reddit
They’re so difficult to wrap
Apsalar28@reddit
I am allergic to dogs. If I'm dosed up on the right meds and have my inhaler with me just in case being around them is usually ok so I would go to a kennels only planning to be there 15 minutes.
A skin/contact allergy works very different. I can be in the same room as a scented soap with no meds and no problem as long as I don't actually use it. Use it and I'm covered in eczema the next day and slathering myself in steroid cream for the next week.
resident_queerdo@reddit
I wouldn't go that far. People asking before touching a stranger would suffice, thank you very much.
utadohl@reddit
I'm allergic to tea tree oil and the last time I went into lush I was similarly attacked by one of the staff, when asking about the ingredients of a product. She regretted it quite fast, when I told her about my allergy, because it was in the ingredients.
Like wtf, I couldn't even react that fast to stop her beforehand. Not risking that again.
SWatts70@reddit
I can't go in to Lush because the smell gives me an instant migraine. Perfume stores are no better.
OGSkywalker97@reddit
Why would you ever enter a lush store if you're allergic to soap....
Also, how do you wash yourself? Is this like when people say neckbeards are allergic to showers? /s
alex8339@reddit
Plenty of soap free body washes. You might even be unknowingly using one.
Shadowmantha69@reddit
Your a soap dodger lol
Doily_Enjoyer@reddit
Oh, see this stuff is why Lush is hilarious to me. I drag my little brother in with me. He’s a mechanic so permanently slightly grubby and he’s 6ft 5in; he’s like a bloody magnet. Take him in and I get left alone to shop while a gaggle of employees attempt to wash decades of oil off him.
Mrs_Toast@reddit
I always get my sister-in-law's birthday/Xmas presents from Lush. My husband and son insist on waiting outside, regardless of the weather. TBF, my husband has asthma, Lush fug might finish him off.
01000010-01101001@reddit
That's a lush death. Remember to pronounce with a Welsh accent.
JC_vee@reddit
This is so funny 😅
01000010-01101001@reddit
That's hilarious. For some reason I envision a cross between a F1 style tire change and Jacques the Pacific cleaner shrimp from Finding Nemo.
Dissidant@reddit
No no, its that cleaning robot with ocd from wall-e 😄
Jill4ChrisRed@reddit
MO!
Rootvegforrootbeer@reddit
My husband struts in, lets them give him a hand massage and then comes out with a bajillion samples and a bath bomb that cost £20
tameroftrees@reddit
Are you my wife?
kavik2022@reddit
🤣 is going to the shop at excuse to try and get the months of ground in grime off him?
VixenRoss@reddit
Does he come out sparkling clean, smelling of dried flowers?
therealonnyuk@reddit
That whole situation gives me the hebejebez
BeatificBanana@reddit
Lol it's heebie-jeebies but I think I prefer your spelling
therealonnyuk@reddit
Check the username of the commenter I replied to 😉
BeatificBanana@reddit
Lmao 😂 alright - I prefer their* spelling
South-Visual3803@reddit
I had a work trial there and it was bizzarre.
I was asked to smear samples on whatever skin was visible whilst quickly checking they were not allergic.
Such an odd place.
TehMadness@reddit
Why does that sound so goddamn erotic?
Cosmicshimmer@reddit
I tried to give lush up but that honey I washed the kids scent is like crack to me. I love it so much.
deleted_by_reddit@reddit
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Heavy-Order-7206@reddit
Male at the time I was 30.
Had this in the Birmingham highstreet branch once. One of their staff would NOT leave me alone even though i'd HEAVILY hinted I wanted to be left alone. Every few seconds she was coming up behind me, putting her hand on my lower back or arm. I hated it so much. I was in there doing a Birthday shop and planning to spend about 60-70. I just left it. Honestly, hated it.
Novel_Individual_143@reddit
What???
Dark-Empath-@reddit
Thanks for the tip, I’ll pop in this weekend
BionicWallaby@reddit
I wanna get touched for free
Scary-Perspective882@reddit
Uhhhh wut
No_Internal_6580@reddit
I went in before and they approached me straight away, I asked if they had any recommendations on a soap for my dad. They just replied condescendingly "oh we're actually gender neutral here..." I said yeah that's fine but do you have anything that a guy might like? They showed me a pink soap I think it was called "fruity dolphin".
Went in Boots instead.
Jamie2556@reddit
Have you seen the Daniel fox YouTube skits where he is being a lush employee? They are pretty funny and from this thread I assume accurate too.
Euphoric-Wall-2576@reddit
https://www.youtube.com/shorts/SlmESXM43sI
Naoruth@reddit
I was going to post this one, it's so true especially the getting really close and breathing in your face 🤣
peony_beony@reddit
Staff asking if you need help repeatedly yet never anyone on the till. Also makes me realise their margins must be insane with the mountain of staff who just chuck a bath bomb in a bowl of water to show a 4 year old every five minutes, and here I am looking at remortgaging the house to buy someone a birthday present from there.
e817kenley@reddit
Someone told me that apparently they’re required to approach each customer at least twice. I can believe it.
BlueJeanGenie24@reddit
I wear my noise cancelling headphones and just smile and look away when I see someone try to talk to me. If they continue, I start singing along to whatever I’m listening to. That dispels their enthusiasm.
AdRealistic4984@reddit
They’re also not targeting the average Redditor who uses a 7-in-1 hair, body, and arse wash with scent Male
Ghazghkull_Thatcher@reddit
You gave a very high opinion of the average redditor? You think we wash our arses? Why fight a battle you'll never win?
neilm1000@reddit
I've always got the impression that UK Reddit is full of what might charitably described as the tofu eating wokerati.
BeatificBanana@reddit
Absolutely not. Tofu? You kidding me? Redditors can't even read that word without getting triggered by vegans existing
InternationalRide5@reddit
Never knew there was a special arse wash product.
But hey, if it does hair, body, dishes, floors, windows, arses and bike chains, I'll buy it.
helenahandcart@reddit
A scarily accurate description of my daily ablutions.
JK_VA@reddit
Oh! You use water too! Cool.
FairHunter2222@reddit
I walk out of any shop that over bothers my browsing experience.
inevitablelizard@reddit
Part of why I don't go to Currys. Can't just browse and think about what you want/need without being bothered by sales people. I get they're almost certainly told to do it by their managers so no hate intended towards the workers, but it annoys me and I want no part of it.
FootsieDoodles@reddit
You can find staff in Curry’s?! 😱
Fearless-Quiet-9542@reddit
I used to work there and you get told off if you don't do enough on-skin demos every shift 😭
e817kenley@reddit
That is awful! I’ve not been back in years but I really want to go in and browse hand creams. But I’m also autistic and REALLY want to be left alone. Considering trying out a sunflower lanyard to see if it makes them think twice.
Fearless-Quiet-9542@reddit
I think it depends on the shop but at mine you were able to say 'I'm autistic and I'd prefer to shop alone' and we would be able to pass that along to the manager so we wouldn't have to reapproach. But I fully get that it's hard to say that in the moment. Honestly wearing headphones and refusing to take them off works for me when I go in now
e817kenley@reddit
Thanks for the tip. I’ll try it out.
minskoffsupreme@reddit
And you will get in trouble if you don't do it with a mystery shopper.
fickle_tartan@reddit
One time I - very politely, but very clearly - told the person who approached me that I was having a really rough day and just wanted to be left alone. The guy's response was like "okay so what kind of stuff are you looking for today then?", I just turned around and walked out.
I know it's their job and I try to be understanding but come on.
BeatificBanana@reddit
That's madness. I've asked to be left alone in lush before and they've always immediately left me alone - the problem is that there are half a dozen staff members in there and the other ones don't get the memo. So the moment I've got one of them to leave me alone, another one sees that I'm browsing alone and comes over to put a stop to it
wowsomuchempty@reddit
I told a door knocker he was standing on my slate steps that had been freshly cemented, and was ruining them.
Right, yeah. So how much are you paying for your energy?
Dark-Empath-@reddit
A woman came to our door collecting money for deaf people. My wife looked blankly at her. I explained by wife was deaf. To which she replied, “Really! That’s fantastic!”
Well, not really no…
audigex@reddit
“Let me just check if I’ve turned the oven off and I’ll be back in a moment”
…*turns sprinklers on until he leaves*
OfficalSwanPrincess@reddit
I would of done the same, either that or been really petty and ask them to grab something from the other side of the shop to lose them
YchYFi@reddit
I've never been into lush they do thus?
Embarrassed_Emu7973@reddit
Yeah I brought my daughter in and they asked her which one she wanted to see in the water
strawberrypops@reddit
Omg yes, this really annoys me. Just go ahead and rub what an absolute mug I’m being taken for right in my face, no worries! I’ll still buy the thing but even more begrudgingly now.
MartianDinosawr@reddit
I like the shampoo bars Lush makes, they're a decent price imo unlike everything else in there that is massively overpriced. My gameplan is to walk in, say one word to the employee that talks to me at the door and immediately move to grab my shampoo bar and get to the till.
Unfortunately, every 3-4 weeks that I go in, they completely shift the items around. It's like they intentionally move stuff frequently to stop customers getting what they want immediately and leaving, it forces me to browse, and if ever for 5 seconds you are stopped looking around, one of them pounces on you.
salty-sigmar@reddit
I have developed an accord with my local lush. I go in their to buy body sprays because I prefer them to most mens deodorant (still use a roll on, but if I'm going to smell I want to smell nice) and they have, after several cases of "ask the lost boyfriend what he's been sent to buy" figured out that I know what I want, know where it is, and am otherwise content to look around.
If you go in a couple of times with absolute confidence and buy the same thing, they'll learn your face and you will be accepted by the herd.
warksfoxile@reddit
I live near Stratford-upon-Avon. The store there is pretty good, the staff ARE a bit eager, but you can fend them off without needing a cricket bat, and they are very helpful if you do need help.
anotheraccount999999@reddit
I went in Lush with my young daughter and they kept talking to her and trying to get her to smell things, I was fuming, what a dirty tactic 🤣 needless to say we havent been in again and we get our bathbombs elsewhere lol
bethanee_c@reddit
They once let my 5 year old play with a bath bomb and it dyed her hands and arms bright pink! Took about 2 days to finally fade. I was livid and we did not buy anything that day!
Un-skilled@reddit
"It's just £15 pounds ask mommy to buy it for you 😃 "
Ok_Net4562@reddit
Oddly enough i go in Lush FOR the attention. Not me but my 3yo LOVES bath bombs and lush are his fave. He loves the ladies fussing over him and helping him pick one or testing them out in the sink with them.
Without him, i want staff to leave me tf alone.
snarkycrumpet@reddit
Lushsplaining
Broom_broom_ooh@reddit
Honestly, why do they do this? I know it's drilled into the sales assistants but I don't understand the company's logic. I walk into the shop and I just feel harassed.
Fearless-Quiet-9542@reddit
I think it's more like a branding thing tbh to make Lush stand out - though some customers actually seemed to really like it, much to my surprise as an employee who hated bothering people 😭 also once you've sat someone down and showed them a bunch of products, sometimes they feel obliged to buy something. It's pressure and I hated doing it
cruelvamp@reddit
I worked in Lush many years ago and there were strict rules of customer engagement - you had to make eye contact with a customer within a certain amount of seconds of them entering, and the approach them after another specific amount of seconds. Then every 2 or 3 minutes we were encouraged to badger them. It was a weird workplace - not sure if it’s the same how this was nearly 20 years ago in Leeds. My boss would give us random quizzes on the ingredients of products. It was so money oriented - I felt like I was working on Wall Street or something. Anyway I couldn’t stand the smell, and all the women who worked there would slap my bum and comment on my looks all the time (I was 16 and not especially attractive). I’ve not been in one of their shops since.
Un-skilled@reddit
Wait why were they slapping your bum?
WolfHackles@reddit
They weren't, it's a fabrication.
Beanonmytoast@reddit
You should take sexual assault seriously.
ozmoz22@reddit
worked in the same shop ten years ago and very much the same with the engagement and product quizzes hahahah
Alexisredwood@reddit
Never had this issue in Lush. They ask if you need help, you say “I’m just looking thanks” and they back off 100%
supersy@reddit
Same. I usually go in every few months to grab their Kalamazoo beard wash. Never an issue, maybe it's because I'm a bloke? 🤷♂️
InkedDoll1@reddit
Same, I went in last week, a member of staff greeted me and asked if I needed anything, I said "I'm just after sniffing some perfumes, thanks" and they left me alone. I love their perfumes, I did buy one that day.
littleboo2theboo@reddit
I was about to say lush!!! I hate being harassed by the staff
Mccobsta@reddit
Fuck oak furniture land I went in for a look and got asked repeatedly if what I had a glance at was what something I was going to buy
Zutsky@reddit
Lush was the first place that came to mind when reading the original post. I haven't set foot in one in years and years as I find it too overwhelming.
SensitivePotato44@reddit
Oh god, I hate Lush shops. It’s like chemical warfare and it smells vile.
No_Personality_5915@reddit
I’m a Colombian girl married to a Brit. I’ve always hated that as well and if you just say “Estoy mirando” they leave you alone, or you can do what my very direct Swiss brother in law said when he could take it anymore (it was December in Medellin): “Fuck off and leave me alone”. They left him alone.
disaster_chips@reddit
Yeah I hate it. Just let me shop in peace. I'm capable of asking for help if I need it.
Djinfin@reddit
I read all of this thinking OP meant British Colombia and was like why they speaking Spanish in Canada
Japhet_Corncrake@reddit
I'm British and I hate being approached by shop assistants. Seriously. Get the fuck away from me. I will ask you if I need help. Approach me and I'm not buying anything from your shop. I'm outta there.
Remarkable-Canine@reddit
Perhaps due to higher shop-lifting (pilferage) (or kleptomania for wealthy people) in that country?
Flashy_Knowledge_948@reddit
I also dislike this and I'm not British by birth. Maybe a northern European thing?
Living in the UK for some years and traveling to many other places, made me more insistent on it.
This is one thing folk need to learn to spot, as we are much more likely to buy stuff and return to your shop and even make it a favorite, if you give us a couple of feet of space.
Trixi89@reddit
I enjoy being left alone, it feels like pressure, not to buy but how you browse, I don’t want to pick things up in case it comes with a side paragraph on said item, glancing at something else leads to knowing how many colours they have, if you buy something… they try and upsell something else too. The only time I was grateful was in Gucci in London in the new store, he kept his distance but knew I had something specific in my head and he was literally a mind reader, I’d already said no but he hovered from a decent distance enough that I must’ve looked disappointed in not finding what I wanted and I gave him a vague description of a handbag to suit me and he ran off and came back with the perfect bag for me, I nearly came away with a matching belt but he told me to save it for my next treat… this has been my one and only exception to the rule of, leave me alone.
Xenozip3371Alpha@reddit
Definitely.
If shop staff approaches me, my immediate thought is "do they think I'm a thief or something" and when they start asking me if I need help I'm thinking "what's the politest way to tell them to fuck off and leave me alone".
Flamekorn@reddit
Is in Colombia like Brazil where the shop keepers get minimum wage + commission from whatever they sell?
Majestic-Shock4187@reddit
If someone does that to me, I won't go in that store again.
achillea4@reddit
I try to buy everything I can online. I hate physical shopping and can rarely find what I'm looking for. Online shopping has been a life changer. So much choice and can do it in my pyjamas!
No-Cherry-6678@reddit
You are the reason shops are closing! I love shopping and hate doing things on line. Trying to get a good fit, quality of product or general colour match need physical presence
ohmeohmyohmuffins@reddit
Most people don’t have the time anymore to go to 20 different shops trying to find the one item they’re after. I’d say about 80% of the stuff in my Amazon/ online orders is something I wouldn’t be able to find in a local shop anyway
No-Cherry-6678@reddit
Certainly not now the interesting shops are dying except for big cities. A good day up town to shop used to be one of my favourite things to do
achillea4@reddit
Not everyone has the time, patience, physical ability or proximity to go to the shops. Online is here to stay but I accept that the high street is declining as a result. Here, rents and business rates are high which is also forcing many shops to close. The high street is increasingly full of charity shops, Turkish barbers and fast food outlets so not a great experience. I don't want to drive miles to some soulless shopping centre.
No-Cherry-6678@reddit
Yes the lack of proximity is getting worse almost every shop in my town has closed to the extent that I am seriously thinking of moving back to a city. In the big shopping malls there is no individuality -all chain shops everywhere selling the same stuff for the 18-25 crowd
achillea4@reddit
That's right. I mainly buy stuff from small independent companies online so think I'm supporting a lot of businesses that way. I don't want mass-produced tatt.
itslilyitslily@reddit
I distinctly remember coming back to the UK after 3 weeks in the US and Canada. It felt SO good to have the convenience store staff silently serve me whilst looking like they didn't want to be there. I'd well and truly had enough of "Good morning! How y'all doing today?". Weirdly, it didn't affect me the same hearing similar things in Japan where they welcome every customer to the shop.
No-Judgment5352@reddit
It was similar in Italy 15 years ago. Always put me off
Front-Tear-7467@reddit
I was in colombia last week. My mum is Colombian. It’s soooo annoying. Outs me off shopping. And yes in British
Jet2work@reddit
epicentre in ukraine is the same, staff loitering with intent to fill your cart
cosmicharmander@reddit
When I was buying a house last year I went to look at all the big furniture shops including an oak furniture land and the guy wouldn’t leave us alone. He literally followed us around the shop and kept saying he didn’t want to interrupt whilst interrupting. We went back months later thinking it was just a weird one off but heard the staff conspiring about how to follow people around. I saw some nice stuff in there but I’ll be damned if I encourage that kind of customer service training.
On the other end of the scale on that first trip we spoke to a guy in SCS who answered all our questions, said let me know if you need anything else and then walked away. When we went back we found that same guy and ordered the sofa. I’ve no idea if either store do commission with their staff but if they do I’d rather give the sale to the guy who didn’t stalk me.
Emotional-Brief3666@reddit
God I hate being pestered in shops.
ApprehensiveRead4037@reddit
Sounds like hell
Head_Let6924@reddit
Went to go buy some shoes one day. Spent all day in centro, went home without shoes.
papercut2008uk@reddit
It's like that in Pakistan when I went. It's like how shops operated here where you would ask the shopkeeper for what you wanted, and they would go pick it off a shelf for you.
I like to browse and pick things at my own pace, discover stuff.
FlashyProject1318@reddit
I was in Lahore last year and whilst I wouldn't tolerate it in the UK, it felt very much like personal shopping. It was my intention to stock up in J. for a dozen Shalwar Khameez and I found it quite useful to load this guy up with kurtas and ask him to find all of them in large for me.
I'm not the best shopper, but on this occasion it was a massive time saver.
papercut2008uk@reddit
Clothes shopping is great over there, they open everything and fling it open at you. lol
'How about this' 'How about this' 'How about this' 'How about this' lol
You end up with a mountain of cloathes, scarves and fabrics in front of you when you just went in for 1 thing :D
oldfartpen@reddit
While shopping for a car in the USA I used to play a game on the larger lots to see how far I could make a sale,an walk to intercept me.. did it help?..not at all! But was it fun?..sadly yep..it was
Then I went with my wife, we split up and went in two different directions..the first one who got caught was to say “me?..oh no it’s my husband/wife who is looking… as in the person currently as far away as possible.
Childish..yup
Latter-Tangerine-951@reddit
I think you're approaching this wrong.
You are expected to treat them like servants for the duration of your visit. Stop being so British about it.
Notimetobev0id@reddit
I've lived in Colombia for 3 years and have no idea what you are talking about.
eventworker@reddit
It's a Northern Euro thing, Germans, Danes, Swedes, Dutch and Norwegians are all the same.
letsgetevil66@reddit
I just politely say ‘I don’t need any help today ‘ it works
FrailFurbee@reddit
I think it might be honestly. Going into certain shops always felt jarring in the states because why would a craft store ask me if im doing okay? I know what im looking for ill find it if i find it thanks. Maybe its just because i can only speak for the states, but i do think tipping culture has a hand in it. That and the fact that people in the UK probablt generally prefer to be left alone anyway.
Punk_Princess_Sarah@reddit
Idk about anywhere else but it’s the same in Denmark as well. The Danes prefer to be left alone when they shop and when they do a lot of other things as well so I fit right in as a Brit in Copenhagen.
Equal-Competition930@reddit
I look very young for age and dress like a teen and have occasionally been followed by staff. It why certain shops I avoid especially some top fashion shops. Also body shop and lush . Although never shop in lush the smell make feel sick. Funny comment my mum wont shop in fatface because she offended by name . But generally I understand some security concerns because of my looks but staff pesting me , following me or just not leaving me alone is my pet peeve.
miaaaaaa01@reddit
Welcome to being a minority
mikeybhoy_1985@reddit
Just had this exact same experience whilst I was in China, they just stick to you like glue. At first I thought, do they think the westerner is suspicious and wants to rob something, so they're keeping an eye on you like a hawk, but no... that wasn't it. I later found out It is just a customer service norm over there, and is regarded as poor service to ignore a customer, so staff stay close to be readily available to assist. It's so weird though, having someone follow you closely and stare at you whilst you look at items. So off putting.
malumfectum@reddit
Games Workshop has entered the chat
jimhokeyb@reddit
The one place where I had to stop going in shops was Tunisia. One shopkeeper actually grabbed me by the arm when I tried to leave and started pulling me back in the shop. They never leave you alone for a second. You'd think that after dealing with foreign tourists for decades, they'd have worked out people hate it, but no. I think it's more common in hotter, poorer countries. I've experienced it in Greece and once in Switzerland but rarely in the UK.
warksfoxile@reddit
The (quite extensive) bits of Europe I've been to seem more like us. Staff will happily say hi, maybe ask if they can help, but a polite no does the trick. Good shops are really good when you ask for help, but don't want to annoy you!
You haven't mentioned Currys, the electrical store. I've stopped shopping there because they have two types of staff. The ones who won't leave you alone and the invisible ones who you can't find when you do need help. And both types know less about their products than my Labrador Retriever.
Europe_MMA@reddit
My fiance used to make a fair bit in commission making sales at a clothing store in Australia. I said thats so odd to me as if I go in a shop for a t shirt, theres no way a sales assistant would upsell me into buying belt. She said its easier because people would go in and ask for her assistance and recommendations. That specifically blew my mind. If Im going clothes shopping Id never want the opinion of the colleagues there. So yeah, I think its a British thing.
BuggerItThatWillDo@reddit
My ideal is a smile and a nod, if they want to speak then it's "if you need any help just ask" then leave me to it. I expect a certain level of interest as shoplifting exists, but that better be skillfully subtle. Unless I ask a specific question or ask for help, any and all communication should be polite minimal small talk. Friendly but not pushy, present but not in your face and never too eager for a sale!
h4baine@reddit
Have you tried telling them politely that you're just looking and don't need help? That's usually enough to get any salesperson to stand down.
Electrical-Start-683@reddit
Redditors lack basic social skills, lol.
BeatificBanana@reddit
And reading comprehension skills apparently, since OP already said in the post that they still do it even when you say you're just looking.
lengualo@reddit
In Latin America it doesnt work so well. Its a mixture of trying to get a sale, and checking that you're not shoplifting. You have to be quite persistent in declining their help sometimes.
h4baine@reddit
Ah that makes sense
Euphoric-Wall-2576@reddit
I'm a wheelchair user and this doesn't work for me because if I say I don't need help, it seems there's an assumption that I'm just being a brave hero trying to solider on and be independent but deep down I really need someone to offer me help every few minutes.
cardinalb@reddit
I usually tell them I'm looking but will grab hold of them if I need them and they back down pretty quickly.
I want peace to look then I want sales so I can ask them questions to remind myself of how the internet has pretty much made their jobs pointless as most people know more than them on the exact products they are looking to buy. The exception is Tesco employees know where Tesco has hidden things in the isles!
Pebbley@reddit
Two steps into Blacks, (camping /outdoor equipment) assistant was in my face, saying Sir! can i help you. Told him I'm not a Sir, and to fuck off, turned and walked out.
Dear_Hawk1535@reddit
It is the same thing in Brazil. It drives me crazy. Once I was just looking at the window when I saw a salesperson coming in my direction. I just left. Another day I was in a big store like Debenhams and when I noticed a salesperson was coming in my direction I started walking non stop around everywhere in the store until they eventually gave up on following me. PS: I am Latin American.
Acrobatic-Ad584@reddit
Very perceptive about naming Shoezone and Debenhams. The level of service you can expect depends on your budget, where you shop and how well the staff have been trained. It's the same in mainland Europe I think. A matter of good staff or not so good staff.
PSX_chipeada@reddit
I'm Spanish and I live in the UK and I have the same experience here. Within seconds of walking into a shop, whoever is not engaged with another customer will come to greet you and offer help and start asking you questions and I absolutely hate that interaction.
murrzeak@reddit
Croydon got me 😂
ComprehensiveTea5818@reddit
As someone who worked in non commission retail it’s like u could never win. If you don’t ask if they need anything /say hi people complain, when you ask if they need anything /say hi people complain. Also in a decent sized store, after you’ve been shut down it’s not as if u can easily (or that it’s even polite) announce to the rest of the team that the lady in the red pants and doesn’t like to be talked to. So of course as you continue to go through, each team member that is doing their job will still check in. Idk. I just live my life assuming the best in ppl and not letting ppl asking if I need help make me lose my shit. There are worse things in life but that’s just me 🤷♀️
Flicker-form-5192@reddit
To answer your question, it's not just a British thing. I can't stand that either. But I may be more averse than is normal for my culture. I get what others are saying about just telling them you don't need help to get them to give you space, and that's true. But it still sets up an uncomfortable vibe from the get-go to have to manage pushy behavior.
20dogs@reddit
Where are you from?
Pipas66@reddit
Don't know about the other redditor, but I'm from across the Channel from you and I agree with this take, and I think everyone in Europe and probably North America would agree that this is annoying. Hell even people in LatAm don't like it. I don't remember even Brazilians being like this, I think it's specific to certain countries where work is considered sacred and you're lucky to have a job (as in Colombia)
scarby2@reddit
I'm British but live in North America, I love the service here. I'll just tell the shop assistant exactly what I want and let them help. But then I don't really do the whole browsing thing and if they help me get in and out quicker I'm happy.
en70uk@reddit
The sales assistants at the EE store near me almost dive on you once you step foot in there
Now will drive further to just avoid it altogether
govnyuuk@reddit
Yeah pretty much. You should've moved to Kazakhstan like me; nobody will bother you, ever (although security guards will follow you everywhere).
neilm1000@reddit
What took you over there?
govnyuuk@reddit
Adventure at first, then when that ran out I stayed for money, and much later came the financial security
Beef_or_Salmon@reddit
I think Anglos are possibly the outliers here. I used to live in Italy and it's the same there. You can't just go into a clothes shop and casually browse - you are followed around and watched like a hawk and then if you try to take a better look at something on a hanger an assistant will swoop in and show it to you... I found it stressful as a lot of the time I wasn't looking for anything in particular - I just wanted to browse! On the plus side it meant I didn't spend as much money on impulse buys as I do in the UK ;)
Common-Spend5000@reddit
I'd include all germanics, not just the anglos as a subset within that.
But yeh under that broader banner which includes much of Northern Europe we're a bit of an outlier.
Slavic countries and Japanese people don't like overly friendly service either mind you.
Pleasant-Put5305@reddit
Just browsing thank you.
RadiantTown9154@reddit
I hate being asked do I need help or would I like to try XYZ when I’m shopping - no, I know what I came in for, if I need help I’ll ask
AdeptAtPoorDecisions@reddit
I’m from argentina (latin america) and when i was colombia for work a lot (after just living a few months in the uk) i also hated this there. I think is a very Caribbean thing and they are just wanting to be super-hyper helpful, we are just not used to it.
IDPTheory@reddit
You can tell them to go away, leave me alone. Please if you're feeling polite.
WestyTea@reddit
OP needs to go to a Halfords
Angelf1shing@reddit
I lived in Canada for a while and shopping drove me crazy because they wouldn’t leave me alone and I HATED it. I was so glad to get home and not have assistants in my face anymore!
daz1987@reddit
Nothing worse than when you get store assistants all over you the second you walk in the door. I usually just walk straight back out.
Blind_rat_rivers@reddit
I am with you 100%. When someone approaches me more than once and I don't want help and stated that already, I leave the shop.
Diligent_Explorer717@reddit
I worked in a shoe shop and far surpassed the stores sales record because I approached and helped every customer.
I think Brits aren’t used to it, but many would appreciate it if done well.
alarming_wrong@reddit
I had the same issue when in Colombia. was really unsettling - I prefer to be left alone and it was my worst nightmare! never went back into those shops again
BalthazarOfTheOrions@reddit
Eh aggressive sales tactics are a thing, especially if they know their "target" is from a culture that is uncomfortable with these tactics. Polite but unambiguous assertiveness tends to do the job. Would they back off if you asked them directly to back off (i.e., don't hint at them wanting to move away; say it)?
snapper1971@reddit
If I need help I'll find an assistant, but otherwise I don't want to be disturbed by anyone.
SCWavebird@reddit
Went into the Bird & Blend tea shop the other day and couldn't get to see/concentrate on anything for the endless questioning, starting with "What's brought you into the shop today?" In the end I just left. Horribly intrusive experience.
Old_Introduction_395@reddit
I'm going to give a sarcastic answer.
Boredom, curiosity, my feet
SCWavebird@reddit
Haha, yes "I'm a shoplifter, going into the shop is part of my MO"
merdeauxfraises@reddit
No, I don't think it is. In my country (Greece) you don't get the attached assistant unless someone thinks you 're going to steal for some reason. Everywhere I have travelled in Europe, assistants just come either only if asked for help to once when you enter the store to ask if you 're there for something specific (the classic may I help you?)
codechris@reddit
I've never seen anywhere in Europe like what you discribe
Circa64Software@reddit
Yes. Leave me alone while I'm shopping. If I need help, I'll ask.
KP0776@reddit
I realised recently, in Dreams, whilst helping my sister shop for a mattress, that there’s no need for mattress salesmen to have any kind of customer service skills or rapport, as no one goes shopping for a mattress unless they’re desperate for a new mattress, and are definitely going to buy one. The salesman told my sister the bamboo mattress was “more natural” than the wool one, when asked about the difference.
BamberGasgroin@reddit
Slaters Menswear get this right. They'll ask you if there's anything in particular you're looking for, then leave you alone and make themselves available if you are just browsing. (I've only used the one in Glasgow though.)
neilm1000@reddit
Manchester one is the same. Good service.
island-pantropiko@reddit
in the philippines, a saleslady will literally standing next you as you browse for shoes or clothes and offer you her assistance. its very uncomfortable and off most of the time imho.
neilm1000@reddit
It's so annoying. It wasn't too bad at SM but every time I went to Landmark it was dreadful, and made worse because of how insanely early they get ready for Christmas. One time I wanted towels and couldn't move for Santas!
I also loved living in Makati.
jayfox1111@reddit
I’ve experienced the being followed thing while working in the Caribbean. Drove me bananas and i too would avoid certain shops because of it. One day I said “look, I’m really not going to steal anything”. She said I know I know I’m sorry it’s my job to help you buy things, the management insist. I gave up after that and just made sure I had my back to them at all times.
singlepromise-again0@reddit
Same in China. I HATE it!
nellahnellah@reddit
I feel this at beauty counters in department stores or larger Boots stores. I wish I could be allowed to (respectfully and hygienically) explore the products from fancy brands without fending off sales people left, right and centre. Like... Just let me swatch this £50 foundation on my hand and decide I don't like it on my ownnnnn!
Fxate@reddit
I went to an O2 a couple of years ago and had a worker try to sell me a phone, it's probably the fastest I've ever left a shop, I still sometimes bring it up with my mum who was with me at the time.
Just leave me the fuck alone, if you think I'm nicking stuff then fine, watch me look, but don't ask me shit unless I talk to you.
EasyLizin@reddit
You’re in South America, not Latin. 😘
Sad_Print_1580@reddit
I was in the US recently and every time I went into a store there’d be 5+ sales assistants asking if they could help, even if they’d seen me say no to the last one that asked. Hated it.
Decard_Pain@reddit
I can't stand it, I'd leave anywhere they did this.
mahler_1@reddit
Always a bug bear when travelling in the USA as a Brit. I like to go in and browse on my own but the assistants virtually pounce on you. I hate it.
Emotionalcabinet0708@reddit
I hate to be bothered when I shop. If I need help I’ll find someone, otherwise leave me alone! I once had a sales associate trying to “help” me. I don’t even remember what I was shopping for. I had a toddler with me and my husband had my newborn with him. I was looking through the racks and needed both hands, so I told my toddler to hold onto my leg. This sales associate came over to help, and was trying to redirect me to another rack. I was trying to ask her to leave me alone. I was trying to search for an item, keep track of my toddler, and now had to give this associate a bit of attention to tell her to leave me alone. In that split second my son let go of my pants and slipped away. I was postpartum, sleep deprived, and could only multitask so much. Needless to say when I realized he was no longer at my side I lost it! Luckily he had just slipped into the center of the rack. However, this could have been so much worse! If the damn sales associate had left me alone this would never have happened. 17+ years since this happened and the thought of what could’ve happened still haunts me!
Time_Fee_8392@reddit
I had the misfortune to visit Dubai last year and went into an electronics shop in Dubai Mall. There must have been 50 staff standing around in that shop, and anytime you looked at something you were immediately pounced upon to ask if you needed help etc. Clearly not their fault and more their corporate culture, but I really tried to avoid going into that shop again.
Formal-Ad-2636@reddit
They did this in Bali and it would put me off buying anything. If they'd have left me alone I would have bought, I love browsing at my own leisurely pace.
I recently had a lady in a rituals type shop in Harrogate do this and it was so off putting. Can't remember the name of the shop, but I remember thinking fkn hell she's mad. Really pushy, talking about the benefits of everything, if we wanted to try any testers, if we were looking for anything in particular, the deals and then even said "you don't have to buy, just letting you know".
When it's just you in the shop as well...awkward!
iselliesmelly@reddit
I think it may be worse in Central America -ish (and yes, I know Colombia is actual South America!). I am half Argentinian, lived there then moved to Europe, but visited Guatemala quite a few times when my sister was living there. Shopping assistants were way more OTT 'a la orden' in Guatemala compared to Argentina. However, this could well be the overall European influence in Argentina
Active_Definition_57@reddit
The problem in Britain is that the times when shop staff bother you is when you are clearly browsing to see if there's something you like it to compare with another shop. Then when you are clearly looking in need of help because you want to check something or find out whether they have it in your size there is either no-one around or they are oblivious or busy chatting.
ferrarif50hunt@reddit
As a man, I can literally think of nothing worse. I hate shopping with all my heart, especially for things like clothes, so I pretty much exclusively order everything online.
Years back, I really needed a shirt at short notice, so I begrudgingly walked into a shop on my lunch break. Jack & Jones, I think. It was really quiet and as I walked in, there were 3 members of staff stood at the till chatting. They looked at me as I walked through the door, their eyes lit up and I’m not kidding, 2 of them practically fell over each other to get to me and ask if I needed help.
I said no, that I was just looking, but did that stop them? No. They kept asking me if I was looking for a particular item, or going for a particular style etc.
In the end, I had to walk out because it was like they were pressuring me to buy things I didn’t even want. All I wanted, was to quietly look through their shirts, maybe try a couple on etc, but no, instead I’m being harassed by the employees.
Needless to say, I’ve not stepped foot inside a clothing shop since. I would have told them to leave me alone if I weren’t the least confrontational person on earth.
JohnInBrazil@reddit
Can relate; as a brit when I first came to Brasil, the fact that shop attendants would follow me around like a shadow, whatever my comments about "I'm just browsing", used to annoy me greatly.
After a few years I stopped noticing and just used them to my advantage. Especially higher end shops, I have fluent portuguese but will always have a gringo accent, shop assistants offer water, coffee, glass of wine, assuming gringo must be a high spender and not understand local prices.
When I returned to the UK for a 10 year stretch it was strange to me that getting the attention of a shop assistant was near impossible and I had to find the product for myself.
Now back in Brasil, I enjoy the service, but one thing I will never get used to here is the insane number of single-use plastic bags the packers use in the supermarkets.
AnneKnightley@reddit
I hate being approached by staff which is ironic because I worked in a shop once and they specifically told us to approach customers which I felt was so intrusive and unwanted.
RevolutionaryLook425@reddit
Omg YES! Im a Brit who lived for many years in Spain, in alot of the older established shops, ALWAYS someone would atrach themselves to my hip as I entered the store... Its a service thing but absolutely drove me nuts... If you as much as paused by an item, the assistant would pounce on it and display it to you.. Rapid instructions to a colleague would produce a flurry of activity and said item would be rushed over in all the available colours/versions... If it was clothing, often held up against you while being manouvered in front of a mirror and told which one suited you best and that you should have a second one in another colour.. Often accompanied by much nodding and '¡Vale!' and the two items being whisked off to the cash desk while the assistant swiftly swept you over to matching Trousers, Skirts, Shoes etc... Its quite odd, its iften the same at markets too... Spain is very direct and I believe, its very similar in Colombia according to my Colobiana friends... I think as a Brit where you are its possibly more of wanting to make you feel valued & welcome rather than pushy sales... My daughter and I had a distraction plan at certain stores... If I wanted to casually look around on my own, she would deliberately take great interest in something so all attention was on her... To be fair, once most people realised we were residents who spoke Spanish and fully integrated in the local way of life, they pretty much left us alone! X
LungHeadZ@reddit
If I get asked if I need anything I'll just say I'm just browsing. Tends to happen in Currys quite a bit.
Turbulent-Mix-5503@reddit
it’s like that in Sri Lanka, the shop people are men and they follow you around including to (but not in) the change rooms. They don’t offer a different size or anything useful. It’s a bit freaky. Maybe they are preventing theft.
Interesting-Echo-986@reddit
If British was a personality, yes, i am British too, i like to be left alone, sales assistants talking to me puts me under the pressure of buying something, i rather walk around quietly and leave if i don’t like anything
Trinity_McDuff@reddit
Phone shops about 20 years ago were the worst, as soon you walked through the door the sales person was ready to pounce. Trying to sign up to contracts and insurance policies.
iamabigtree@reddit
In the UK and many other countries - notably Scandinavia, that would lose them a lot of custom. I seem to recall the likes of Best Buy tried that and failed as a result.
Paull7@reddit
Yeah, I find it annoying & rude. I get they're trying to help but I'd just pick what I need & go without being hassled & stared at
tay-tay-hay@reddit
In Osaka my husband wanted to buy some Skechers and we went out of our way to get to this particular store. Arrive and as soon as we go in this one staff member won’t leave us alone. He wasn’t Japanese but wasn’t a native English speaker either so there was language barrier but also maybe he was assigned to help non-Japanese guests. Anyway, he was stuck to us like glue. He greeted and told the information about price and tax free shopping, which was helpful and fine, and then stood with us as we browsed as if he was a third member of our party. We are glancing at each other and trying to shuffle away. We are trying to speak about what my husband wants and pick up shoes and he is hovering and interrupting. We thought maybe he thought we were trying to steal. Because of course we want the single display shoe not in our size. In the end I sat down on the bench in the middle and my husband browsed and carried the shoes he liked over to me so the man couldn’t as easily hover. He still tried and it felt almost aggressive with how singularly he pursued us. My husband chose quickly and we left. I had wanted to look also but I actually felt so unnerved that they lost the sale.
Styxal@reddit
my friend who works for a brand in Japan told me that the culture in Japan when buying shoes is often that the person working in the shop will help you physically put the shoes on. It was really quite strange and awkward when I encountered it.
tay-tay-hay@reddit
This might explain it. It certainly was intrusive
VegetableVindaloo@reddit
I prefer to be left alone too. I moved to Australia and although not as bad as you describe I’ve had more intrusive interactions than I’d like. Asking me ‘what are you doing for the rest of the day’ and at lululemon asked my name and wrote it on the changing room door. Just leave me alone please!
Electrical-Start-683@reddit
Asking if you’re up to anything that day sounds more like generic small talk than an intrusive interaction. I can understand not wanting to give your name out for the changing rooms though.
-aLonelyImpulse@reddit
Doesn't matter how small the talk is if you do not want to talk.
Electrical-Start-683@reddit
How are they supposed to know you don’t want to talk without first talking to you?
-aLonelyImpulse@reddit
My headphones and resting bitchface are usually a dead giveaway, though not as universally as I'd like.
Electrical-Start-683@reddit
More power to you. Sounds grim.
-aLonelyImpulse@reddit
Perhaps if you enjoy social interactions. I imagine it would sound very grim to imagine being without them. I however abhor them, so I do not find it grim at all.
Electrical-Start-683@reddit
You’d be happy living a life where no-one ever talks to you because you look like a bitch?
Old_Introduction_395@reddit
How do you tell them without them thinking you are being rude?
"Hi, how are you today?". You aren't my friend. You are a stranger.
"I just got a cancer diagnosis/ I'm on my way to a funeral/ I lost my job...please leave me alone"
"No need to be rude". If I don't acknowledge you, leave me alone.
Electrical-Start-683@reddit
‘Sorry, I’m not in the mood for talking right now’.
Takes two seconds.
Percinho@reddit
When I'm browsing in a shop then generic small talk is an intrusive interaction to me. I like my own space to consider what I'm looking for and at, and having someone talking to me breaks my attention. I'm absolutely fine with someone asking if they can help, that's perfectly normal, but if I say no then please leave me tf alone.
Electrical-Start-683@reddit
But how is someone else supposed to know you don’t want to talk if you haven’t communicated that? Shop assistants are human beings, not mind readers. We’re social creatures by nature. If you think that someone attempting to make generic small talk qualifies as an intrusive interaction, I’m afraid you have some personal issues to work through. It should be easy enough to tell someone you don’t need company without the stress being so intense you have to come and vent on Reddit.
For the record, I also generally like being left alone in shops.
Percinho@reddit
As I said, I'm fine if someone comes up and asks if I need any help, that's perfectly reasonable interaction. If I say no, which I do politely, then I expect to be left alone. I'm not in a shop for social interaction, I'm in a shop to look at the things and consider if they're what I'm after.
And the suggestion that I was upset, or venting at an intensely stressful situation is laughable.
Electrical-Start-683@reddit
You’re on Reddit complaining that someone talking to you in a shop is an intrusive interaction. Any interaction becomes intrusive if you make it clear you don’t want to engage, but before any words are exchanged, how are they expected to know that? The alternative is to literally never speak to anyone for fear of being intrusive. That sounds like a pretty lonely experience to me, but each to their own.
Percinho@reddit
OK, I'll put this as simply as I can.
A shop worker coming up and asking if I need any help is not an intrusive interaction, and I am perfectly fine with that. It's part of their job and reasonable.
If I say no, then I expect them to leave me alone and not make small talk with me. It is at this point, after an initial interaction has resulted in me declining an offer of help, that I would regard further conversation as unwelcome, and I would expect them to understand that. This is what I classed as an 'intrusive interaction', because at that point I just want to be left alone.
If you want to interpret that as meaning that I don't want to talk to anyone, ever, then I don't think we have enough of a common understanding of logic and inference to have any further meaningful conversation.
Electrical-Start-683@reddit
No, you classed small talk in general as an intrusive interaction. We are in agreement that one should be left alone once that sentiment has been communicated. I don’t understand how someone asking how your day has been upon you entering the shop is an intrusive interaction. That’s all I’m saying.
Percinho@reddit
I specifically said "when I'm browsing in a shop". If someone say "hi, how are you" as I walk into a shop, I'll say "good thanks, you?" to which they will normally reply "I'm good, can I help you?" I'll say no, I'm just browsing, and then start looking around. That is not an intrusive interaction as I've not started doing anything in the shop. The have those greeters on the door at the Lego shop for example, and that's fine.
The key aspect is "when I'm browsing", which is specifically once I have started looking around at stuff, and it was said in the context of the overall post of not being left alone in a shop.
Electrical-Start-683@reddit
So someone is allowed to ask how your day’s been when you enter, but asking the same question five minutes later is unacceptable in your eyes?
Percinho@reddit
"unacceptable" lmao, not quite sure why you're going with such hyperbolic language all the time. It is unwelcome, as at that point I am focused on what I'm doing and don't appreciate the interruption for irrelevant things, and quite frankly asking how I am is irrelevant, whereas asking if I need help isn't.
I cannot stress enough how I am not in a shop to socialise, I'm there to shop. There's a lot of people who don't even like small talk with people they know and like, let alone people who will be forgotten about within a handful of minutes.
Electrical-Start-683@reddit
Fair enough: you read as a pretty antisocial person. That’s valid, but you can’t expect everyone else to automatically share the same approach. Learn to set boundaries if needed, but don’t berate others for trying to have a bloody chat. Good god.
Percinho@reddit
And you can't expect everyone else to welcome small talk, a lot of people simply want to be left alone to get on with their day. And I don't berate anyone, you have missed all the points where I say that I reply politely. Tbh you don't appear to have actually properly read and processed what I've been saying, you're inventing intent and upset that simply isn't here.
Electrical-Start-683@reddit
Alright Percino, you believe that. And for your sake and everyone else’s, I hope nobody talks to you today. Or tomorrow. Or any other time for that matter. Enjoy the rest of your day.
Percinho@reddit
sigh
You've not properly understood a word I've said. I urge you to talk less and listen more.
Old_Introduction_395@reddit
Why is small talk a thing when shopping?
Electrical-Start-683@reddit
Small talk is a thing pretty much everywhere humans are. Socialization is a defining feature of our species.
Old_Introduction_395@reddit
I'm shopping. I'm on a mission to buy something. I'm not there to socialise.
Electrical-Start-683@reddit
As is your right, but you need to be able to communicate that to whoever’s talking to you, without becoming internally angry. A lot of people really enjoy small talk when shopping.
Ivashkin@reddit
A lot of people on Reddit (myself included) will spend a huge amount of time researching what they want to buy (reading/watching reviews, reading comment sections, reading up on where the product they want to buy fits into the ecosystem of related products etc*) to the point where physically going to a shop that has that product rather than ordering it online has only one of 2 possible outcomes. A) you just want to physically look at the product in person before you buy it online, or B) you are so locked into buying it that the only thing you need the salesman to do at that point is sell it to you, and already know everything you want to know about the product, to the point where there are no more questions left to ask about it that a salesman could help you answer.
*I love the product ecosystem iceberg. Every type of product has a stepped ladder of price-to-quality clusters, with a hierarchy of prices within each. Sometimes spending a bit more on a product can move you into an entirely different class, and within each cluster, there will be brands that target rock-solid reliability but limited features, and others that focus more on offering more features but lack the QC or reliability, and there is a massive amount of overlap. Doesn't matter if it's an estate car, a lawnmower, a shaver, or an electronic screwdriver - you will be faced with the choice of a class C product that is good enough, a slightly more expensive but better made class B product, a heavily discounted older model class A product for just a little bit more, or a class D product that has more features than all A's, B's and C's combined but at the cost of a QC department whose main job is ordering "qc passed" sitckers - and they will all cost roughly the same amount.
Old_Introduction_395@reddit
Really?
Electrical-Start-683@reddit
Clearly, otherwise no-one would ever do it.
cobraalucha@reddit
😂😂 then they shout through the changing room door ‘how’s it going in there?’ and I’m like yep all good just trying to wrestle myself out of this sports bra 2 sizes too small
evelynsmee@reddit
Hmm. Personally I think it's more of a European thing. I don't recall being chased around shops in France, Germany etc like I was when I lived in Asia or in Canada. Just a hello on entry generally here.
Eastern-Move549@reddit
I certainly prefer being left alone.
I'm not going to begrudge a member of staff that asks if i need anything and then leaves me to it when i say no but the ones that linger with you after being told no get on my wick. The worst offenders are the staff at Warhammer stores for some reason.
Voltalox@reddit
I like to shop in peace, if I want help I'll seek out a staff member but I'd rather not be pestered by them if I'm just browsing. Just throwing a quick smile and a "hello" my way if I happen to walk by you on my way in is more than enough to meet the politeness/friendliness quota, haha.
EuroSong@reddit
The first time I was in Vietnam - with my Vietnam-born wife - a shop assistant started following me around, trying to be helpful and on hand for any questions. I had to tell her to please go away, and that I’d call her over if I needed anything. My wife - having lived in the UK since 1978 - feels exactly the same way as I do.
So it’s definitely a cultural divide.
Guessamolehill@reddit
Was just about to post a comment about how prevalent it is here (in Vietnam). You can say no several times, and even a more direct “please leave me alone” (even in Vietnamese) and they just will NOT go away! I find it annoying beyond belief.
Wandergibson@reddit
It’s the same here in the Philippines. Drives me nuts - partly because I want to be left alone, but mostly because the ones coming to offer service don’t have a clue about anything in the shop. There was one outlier recently though - I was checking out laptop sleeves, and the ‘assistant’ who glued himself 3 inches from anywhere I looked, decided to offer some insight and tell me “that’s for a laptop”. Safe to say I didn’t buy anything, and any time I get hovered over in a shop, I just leave empty handed
Blueinnice2@reddit
Maybe 😳🙄
yakster20@reddit
I don’t go into shops where the staff do this. Why would anyone want to be harassed. Just leave me be.
Few_Mention8426@reddit
in the uk sales assistants know to keep their distance... or get a hard stare back...
When I used to travel in eastern europe before the berlin wall came down, security guards would literally stand right next to you in a shop watching every move.
Cheeselover710@reddit
We do this in Canada a lot and I hate it. Usually once you say no thank you once or twice you’re in the free, but it’s stopped me from shopping at any mall outlet and places like Lush as well.
surfrider0007@reddit
I hate being approached in shops, if I want information, I’ll ask. It’s starting to become a thing in England and I dislike it.
Puzzleheaded_Drink76@reddit
Except when you actually want to buy something! Self service tills, staffed tills: both have a serious lack of staff often.
Sancho_Panzas_Donkey@reddit
I think most Colombian shop assistants are on a commission. Apart from Éxito: try getting help there when you need it.
LaurenNotABot@reddit
I absolutely could not handle that. Just the same as if a shop is empty then I won’t go in as the staff zone in on you .
Nah
Timely_Guava_2456@reddit
It is exactly the same in India and I feel it kind of spooky; but I didn't realise that the US is like that too
Sweet_Confusion9180@reddit
Yep. I hate it.
They do it in the US to a degree, you can usually tell them you're just looking and they back off but its constant "can I help you with anything?"
"Have you seen this 2 for 1 promotion?" Trying to upsell you etc etc
Remarkable_Damage_62@reddit
Had a great one of these on my mates stag do, somewhere in the Deep South there was a massive advert for a sex shop by the side of the road so we had to stop for a laugh. Walk in and the guy says it’s 2 for 1 on fleshlights with the best poker face.
EngineeringCockney@reddit
If someone followed me around a shop i would probably leave pretty quickly and not buy anything. Annoying af
Picklepicklezz@reddit
I spent a few months travelling around Colombia as a solo Brit female and its my fave country..i speak pretty good Spanish but yes you do get the shop assistants on to you. I was looking for some new bras in Medellin and i gave up it was too stressful lol
Mc_and_SP@reddit
Had one guy in Boots try to start talking to me three times when I was looking at something (as in, I'd already found exactly what I needed but I was checking the number of tablets in a box vs the pricing.)
I made it clear the first two times I was OK and didn't need help (and implicitly did not want to discuss my medical issue with him.)
I know he was trying to be helpful, but not everyone wants to discuss their medical situation with a stranger (and to be clear, this dude wasn't the pharmacist - it was just a random employee on the shop floor.)
I've also had a security guard at my local Sainsbury's latch onto me multiple times and stalk me round the shop. I'm a local man who is well-known to the shopkeepers in my area, I've never stolen or damaged anything, yet this guy seems determined to catch me in the act for some reason?
fabpeach@reddit
I’m from Estonia originally and I can relate 100%! I get when you say it changes your shopping habit, it really does. When I see those hungry “ready to help” eyes of a shop assistant, I just instantly choose not to go to that shop.
Rocky-bar@reddit
Anyone remember Phones4U ?
DaiseyOopsie@reddit
Same in lots of a Asian countries. If I’m not in a hurry I like to causally see how many laps of a shelf I can do with them following before they realise I’m just walking in circles. I aim for 7!
Commercial-Spell-481@reddit
À la ordennnnn
noctenaut@reddit (OP)
🤣 you KNOW
Commercial-Spell-481@reddit
Tbf Iv almost 2 years in Latin America and what I concluded was that the Colombians were the biggest hustlers by far. I was there for only a month and had acquired about 10 street vendors’ and taxi drivers’ phone numbers because they all hoped for repeat custom. Big generalisation, however wheeling and dealing seemed to be a larger part of their culture compared to other countries
SnowLeopard349@reddit
I mean I’m a Brit and being left alone in a shop is my ideal way to do it. I know what I’m there for, I want to do my own thing. I like the set up where staff are just working like restocking or tidying around and we can approach them if we need them- I don’t think they’re rude or anything if we both just barely acknowledge eachother
I also LOVE baskets that indicate we don’t want to be spoken to lol
DaikonContent9554@reddit
The gold standard should is a member of staff asking you if you need any help not long after entering the store and once you say no the only other thing they should say is to let them know if you need them.
What pressure sells people goods and services is not the same as what makes good customer service.
If I get repeatedly asked if I need help and it's not by different members of staff then I will leave and not come back.
trevorpogo@reddit
I walked out of an opticians in the USA because of this. I just wanted to look at some frames, but they wouldn't leave me alone
CuriousCarbs@reddit
Cultural learnings of a British "Expat" abroad. It only took 5 years as well. Imagine what he will know in 10 years...
philthybiscuits@reddit
Funnily enough I'm reading this in a branch of Wagamama and, despite me sitting and eating while quietly scrolling Reddit, the same guy has asked me THREE times how the food is and if i want any other drinks. (The food is lovely; I've told him; my glass is still completely full.)
Low-Grass-3511@reddit
Try dejame porfa.
Overall-Error4057@reddit
Happened to me a lot in Malaysia and Singapore (I'm half Brit half Chinese-Malay), I just had to leave the stores because it made me feel so dodgy they had to follow me! But they were pretty empty and its probably customary to them.
The Uniqlo stores in both country, everyone is so vibrant and happy to try and help, Probably got asked about 5 times if I needed help while just browsing one section
theegrimrobe@reddit
im autistic, people getting into my space like that really gets my goat
i wont shop in lush and tend to avoid other places that have assistants who try to interact too much
noctenaut@reddit (OP)
Yep - I probably should have mentioned it in the post but I have Aspergers lol. Poor us, we just want to be left alone 🤣
theegrimrobe@reddit
indeed so
they do stuff like that and wonder why more people shop online
Lazy-Interests@reddit
Try Thailand, it’s way worse than BC
Appapp12345@reddit
BC?
Lazy-Interests@reddit
British Colombia
thewearisomeMachine@reddit
Pretty sure no one here mentioned British Colombia until you
Lazy-Interests@reddit
Omg I just realised the mistake I’ve made haha what a dumbass
noctenaut@reddit (OP)
Don’t ever make that mistake here - you won’t hear the end of it 🤣
DSRamos@reddit
Lmao I live in the UK and am also in Colombia right now and literally noticed the same thing. Sales assistants coming up to me makes me not go into shops. They are watching you before you even step into the shop. Also I noticed that there are so many members of staff everywhere and anywhere. Lidl in Uk has like 3 people in the whole shop lol.
noctenaut@reddit (OP)
Also, loads of staff everywhere doing absolutely nothing lmao
noctenaut@reddit (OP)
A LA ORDEN???????
littlebird2446@reddit
I’d never shop if I had to put up with that. How irritating and also it would make me feel anxious and on edge. I’d just buy online.
noctenaut@reddit (OP)
Which is now exactly what I do - we have an app called Rappi and it’s my absolute best friend lol
bustedwomb@reddit
As a Canadian in the UK I prefer the British way of leaving you the fuck alone after a polite hello. After being here for 20plus years, when I do return to Canada I hate the weird fake over friendliness and the constant chit chat. Bath and Body Works are the absolute worst for this. Like Lush workers on steroids.
Gold_Story_4059@reddit
I hate it too lol
Gold_Draw7642@reddit
I live in the US and will leave a shop or vendor booth if staff won’t back off and let me browse in peace. Sometimes my partner will help by pretending to be the potential buyer and drawing them away so I can shop without being harassed. If approached I say I’m just hanging around waiting.
I am a market and show vendor myself and would never attach myself to a shopper and either grill them or attempt to force or cajole them into buying.
I can’t say how common my perspective may be.
Aware-Dragonfly4433@reddit
I agree with you completely, and I have been to Colombia and experienced it first had. Also an honorable mention to the staff that stand outside the shops and shout at passers by in an attempt to make you go inside, it makes you want to cross the road not browse the shop.
noctenaut@reddit (OP)
Lmfao you understand!!!
A LA ORDEN
After_Translator_223@reddit
Oh my god I got so worked up about this in Pakistan. Even in women's clothing stores, the staff are men, and being followed around gave me the heebie jeebies. In the end I had my Pakistani friend put a stop to it.
noctenaut@reddit (OP)
Oh trust me - I know. I’m British as I said, but I’m also half Pakistani lmao. I know how bad they can be 😅
SteamyRay1919@reddit
I remember years ago being at college (it was for some business studies type course) and we had someone come in who used to be fairly high up in ASDA come and talk. I remember them talking about the differences between US and UK customer service and they said then owners wanted to trial the Walmart customer service in an ASDA in the UK and it failed spectacularly so they just abandoned that whole idea straight away
charlize-moon@reddit
I don’t mind so much them asking me what I want, but when I’m browsing quickly and tell them that I’m looking for a specific colour or shape, and then they start showing me alternatives that have nothing to do with that colour…it’s like, if you have nothing to contribute allow me to go on my merry way thank you 😄
tar-mirime@reddit
I worked in Debenhams back in 2001-2003, we were supposed to greet every customer who came on to our department, make eye contact and ask if they needed any help. The only time we actually did this is if we were having a visit from the regional manager, and it was hilarious as customers absolutely hated it, would see what we were doing and do their best to avoid us.
What normally happened is we'd leave customers alone unless they looked lost/like they needed help (looking around, trying to catch the eye of a member of staff) and then approach them. 99.9% of people were perfectly happy with this arrangement.
Majestic_Rhubarb_@reddit
Years ago I was walking around John Lewis ... an assistant started following me around ... Felt like I was robbing the store ... I pick up a lot things to feel them and see them as I can't see very well.
I had to tell them you go away and I'll take what I want to buy to the till.
SHOWTIME_12@reddit
I worked in retail for a while and we were always told to approach customers as soon as they walked in and go through a whole script of questions and comments. Plus we would have to go through another long list of questions at the till.
All of us felt like management did not understand what British customers were like because most would feel pounced upon. Knowing that, we just minimised our overwhelming approach and just kept it simple and friendly regardless of management.
leftmysoulthere74@reddit
I hate it. If someone doesn’t leave me alone after the first time I say “no thanks, I’m just browsing” - I’m out. If it was a bookshop and I was hoping to come away with a book, I’ll go to another bookshop. Leave me alone ffs. If I need something in particular and can’t find it, I’ll ask.
mrmonkeysocks@reddit
https://youtu.be/FjwvovxFII4?si=HwrlumPxWGjhSdQy
leftmysoulthere74@reddit
I KNEW it was going to be that scene before I clicked on it!
takemeawayimdone2@reddit
If a shop assistant is overly “helpful” like that, I walk out the shop.
Alternative_Try_5888@reddit
At my last retail job we were told to do this to deter thieves. Basically, anybody you suspect is a potential thief should be followed and pestered with questions and chatter until they give up and leave
djnel94@reddit
I think it must be.
I live in the Middle East and all the staff are like that, immediately come at you and they’re hard to get rid of. Even if you say “No thanks, leave me alone please” they’ll just back up two paces and continue to stare at you.
I’m sure they get told to be attentive and that’s what they see as good service, but it can get very annoying.
VectorTracker@reddit
The hilarious thing is that the shop owners then complain nobody comes to the high street because they buy online.
Well, this is why....
I don't want to be harrassed by a sales assistant
I don't want to fight with a self-checkout system that will inevitably make me "wait for assistance"
etc. etc.
That's why I go online, stick the stuff I want in the basket and have it delivered to my door.
Big-Needleworker-546@reddit
If you speak the language fluently enough to explain they’d probably happily leave you alone
Fickle_Pirate5617@reddit
I've had this issue when in SE Asia. I found it so intrusive and overwhelming I'd walk out even if I wanted something!
I asked the people I was with about it and they sort of mumbled something about sales and shoplifting or some such but, as a English person, it's super off-putting being followed around and stared at the entire time. I agree with you OP, it changes what shops I enter and how I shop too.
However, I also think there may be a service industry difference in expectation where as I'll pick what I want, pay and only want to access the staff if I need help with something, whereas I've seen locals get irritated because there's no assistant 'with' them the minute they step in.
mirikaria@reddit
I absolutely hate this. I went into a Coach shop last year and this sales assistant decided to glue herself to me, and she was so close to me the whole time and I'm sorry to say it but she had REALLY bad halitosis. Everytime I stepped back she stepped forward...my God it was infuriating.
CranberryPuffCake@reddit
Shopping in the USA, especially somewhere like Texas can be VERY tiring as Brit. They want to be your best friend. I can't stand it.
In east coast states like NY and NJ it's not as annoying.
I found body shop in the UK is like this and it actually stopped me shopping in there. I just want to browse. I don't want to be harassed.
blaisesummer@reddit
I read this as “5 years (old)” and wondered what on earth you were complaining about 😂 no 5 year olds are not unaccompanied in shops here 😂
skrew86@reddit
I leave the shop if I'm approached. They're so annoying
Ordinary-Ordinary-42@reddit
I don’t k ow about everywhere in Europe, but in Hungary they tend to leave you alone, in Spain and France I had a mix but in most places people ask you if you need help then they leave you be, Italy the same. My husband is Colombian, when we’re re there I tend to pretend I don’t speak the language so I can browse in peace LOL 😂 (I recognise it doesn’t work more than a handful of times if you go to the same shop several times but you know, I’ll take what I can get)
autobulb@reddit
Only the Japanese have found the perfect balance, from what I've experienced around the world. When you enter a smaller shop usually all the staff will do this greeting that basically means "welcome" but you don't have to respond to it. If it's a very tiny store with just one person you can say hello if you want. But then they'll leave you alone in most stores. However, the moment you need help you can just say "excuse me" and someone will rush over to you and help you out with whatever you need. If you need more time to just browse or think alone you can say thanks and they'll disappear.
In the larger stores like supermarkets where there are staff doing stuff in the aisles and in different spots, they'll often say that same greeting as they walk around past you and other customers. It's just like an audio cue that a staff is there around you and you can ask them for something if you need. There is zero expectation to reply back to them or acknowledge them. But it makes it that much easier to find a staff when you do need someone in a larger store because you can listen for it as well as look for their uniforms.
The level of customer service is next level too. A staff will never end an answer with "I don't know" or "I'm not sure." If they genuinely don't know they will find someone else who can answer it. If they're stocking an aisle and you ask where something is, they'll walk you over to the aisle where it is and help you find it, instead of just saying "check over there."
No offense to you Brits but customer service here is absolute dog water much of the time, but people seem to be fine with it usually? I remember once I wanted to pay for something so I walked up to the till and put my item on the counter. A staff was right next to me organising something on that same counter, and she took a whole 2-3 minutes to finish what she was doing before even acknowledging me and going behind the counter to ring up my thing. Blew my mind. I work behind a cafe counter here and I would never dream of doing that unless it was something I physically had to finish before attending to a customer, like having handfuls of cups that I was putting away. Even then I'd at least say something like "I'll be with you in a minute."
eves21@reddit
Same in Aus, hate it and will leave any shop I’m shadowed in.
SpecialistGeneral794@reddit
I had that in costa rica I worried she thought I was a shoplifter! Then I went in the next shop and thought ah this is the norm does scare me off a bit tho
da316@reddit
If I need help I’ll ask for it, I’ve been in a shop before I think I can handle it for the most part. Being constantly watched just makes me feel like a criminal
pixeltash@reddit
Some clothes shop (can't recall, but oddly Primark and m and s spring to mind, slightly differing markets there!) did a think where you took a basket as you went in. One colour/type/slogan was for happy to be helped, and one for leave me alone.
I'm gen x and I'm thinking it's such a good thing that my misspent youth and now my internet habit hasn't damaged my memory at all! 🙄
Any-Pool-816@reddit
Im european. I find it extremelly off putting. My country is similar to UK in that sense - most shops you will be left alone unless you go and ask for help, a few shops (especially if staff works on comission) will follow you around to force help on you. Unsurprisingly these are usually the quieter shops and sometimes even if i like whats on display i avoid going inside just so i dont find myself in that uncomfortable situation.
Both-Silver-8783@reddit
Brits have a thing about people respecting the space around them and try touching them, it’s like a criminal offence even if you brush past them in a crowded space.
edfie_1878@reddit
Yeah I want to be left alone. I just tell them thanks but if I need them I’ll come to them.
Original_Client1588@reddit
I have to leave its a chemical assault that would be against the Geneva Convention if deployed in a conflict.
MaxMouseOCX@reddit
That would absolutely do my head in... Makes me pretty angry when a shop like Morrisons has a set of twats posted up at the exit - whilst I'm walking passed with my shopping, try and talk to me about my gas bill.
I'm here for shopping, fuck off you vulture.
GrabbedByTheGhost@reddit
Just ask them to leave you alone.
Prior-Boysenberry216@reddit
N Nb n d nb b n non n n n n n n .
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rubys_arms@reddit
I hate being bothered by staff in shops. If I need help, I'll ask. But when I worked in retail we were told by the managers to "approach the customers! ask questions but not closed ones! sell sell sell! approach more! why aren't you approaching more!" so often I guess staff are kind of forced to actively trying to sell to you, even though most people I know are really bothered by overly keen sellers.
Lazy-Kaleidoscope179@reddit
Its because you're white. They see £££ when they see you and think you need waiting on.
wintermag@reddit
Years ago there was a shoe shop on the high street with a pair of boots I would love to have bought. However there was always someone stood at the door to greet people as they went in and I could see there was another person inside who would immediately jump on the person who walked in.
Don’t like that. Never went in. Never got those boots.
More recently I went to a mattress/bed sale locally. Apparently the shop is having a huge refit so they got every staff member in. I walked in with my husband and everytime we got rid of one salesperson there was another asking if we needed help. If our son hadn’t so desperately needed a new bigger bed I would’ve walked out.
I hate being pestered in shops.
Fra5er@reddit
If i enter a store and an assistant says hi i immediately want to be like fuck off. I dont need you trying to influence what im purchasing. if i need you, ill ask
celaconacr@reddit
I don't know if it's unique to the UK.
I can say any shops that push for their staff to do this in the UK such as Lush put me off returning. I took my kids in to get something for their mum, they knew exactly what they wanted. As soon as we went in the shop they were on the kids showing them all sorts of stuff we weren't buying trying to push for more purchases. It was extremely awkward as you can't really stop the kids watching the jellies, and foam things...
I'm sure this sales tactic has short term gains but I won't be back so that's a customer gone.
holytriplem@reddit
This is shit you get in a lot of developing countries. They see you as a wealthy foreigner and they're trying to milk money out of you
Asher-D@reddit
Nope, never expiernced this in a developing country actually, only in the US and the UK.
Brain_Working_Not@reddit
It definitely happens all over south east Asia and south America.
rkr87@reddit
I had this happen a lot when I visited south America and Africa but not in Asia (Vietnam) interestingly.
I visited an area of Vietnam that doesn't often have tourists, though - that could be why. Instead, when I went to the local markets I had the locals pointing, laughing and following me from a distance like I was some kind of zoo attraction. Some of the vendors gave me a bunch of free food to try, though.
Mention_Patient@reddit
Bullshit you haven't. Every developing country I've been to this happens
shitty_zombies@reddit
Had this a bit in Kenya where you get approached on entry into a shop. A lot of their shops and supermarkets are HUGELY overstaffed too which has its pros and cons…
scoschooo@reddit
Colombia is a servant country - people have servants in their homes. So the store clerk is acting like a servant and expects the person to be ok with it. It's not trying to get money - it's trying to treat the person well (and of course wants money and wants to give good service for that reason).
PDConAutoTrack@reddit
Language Skill issue? “Gracias, Estoy solo mirando” usually clears issue this for me
lengualo@reddit
It annoys Latinos too. But yeah, being hounded in stores in LatAm is normalised. It doeant mean people are OK with it though.
shitty_zombies@reddit
A couple of years before Maplin closed down I must’ve been asked in the 15 mins. or so I was in there if I needed help 3-4 times. I felt a bit hounded and made a brusque comment to the last sales assistant who bothered me. It wasn’t even busy or a big place.
Maximus_Dick@reddit
Korea is the same, but I think most western countries prefer to be left alone
Alexisredwood@reddit
My guy I have never in my life had this issue where they attach themselves to you, just say “I’m fine, just looking thanks” and they always back off
BadBacksFuryToad@reddit
They do WHAT? Fuck off. Let me shop
MJsThriller@reddit
I feel like it used to be more common here. I remember when I was very young, back in the late 80s-early 90s, being taken shopping by my gran and her complaining about shop assistants always bothering her and being overly helpful
CryptographerUpbeat8@reddit
Airport duty free. Leave me alone! I just wanna dose myself in gucci and smell nice for once! BYE!
Smudgered@reddit
I feel the same about intrusive shop assistants - I’m tempted to use Billy Connolly great phrase when approached in a store with the sidled up to you (or sound effect zschep) “can I help you with anything?” “Yep, I’ll wait here - you take a f0£king look around “.
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Rude_Trouble_4075@reddit
It’s a western thing to be left alone methinks. In Asia, no one leaves me alone. In Europe, everyone leaves me alone.
AbbreviationsWide235@reddit
I run a pop up shop at big music festivals in the UK. I tell my staff to smile at people when they come in and then if the customer wants to ask something the ice has already been broken. If people are with family and friends then no amount of hard selling is going to change their minds if the people who are with them don't like it. You are just wasting your breath and antagonising a potential customer.
Glass_Minute4753@reddit
I went into a Body Shop somewhere in Brazil (Salvador maybe) just out of excitement at seeing a familiar shop as I'd been in Brazil for about 3 months at that point. Ended up buying some unnecessarily expensive body scrub because the sales assistant attached herself to me like glue and I felt too guilty not to.
MaxDaClog@reddit
Generally I want to be left alone when shopping. I can ask if I need advice. However, one time in South Africa, an assistant basically walked with me round the whole store. I was a new layout to me and really made the shopping easier, genuinely great customer service.
Consistent-Big-522@reddit
Playing devil’s advocate: if a retail worker gets mystery shopped and doesn’t greet at the door, doesn’t proactively assist browsers, and doesn’t suggest an additional item at the counter? They will not be a retail worker for long.
Where this gets especially fun is when Head Office do cost cutting and leave you alone on the shop floor to fulfil all three criteria simultaneously.
I am very glad I no longer work in retail.
tomsawyer222@reddit
In some European countries you have to ask for help and the look you get is “oh ffs really?? You need my help?? Come on then, jeeez this guy..”
Tzunamitom@reddit
This was the first thing I thought about. There are European countries that would think British service is hyperactive!
Splendid8@reddit
I don’t know if it’s a British thing but I hate it. I will just walk out of a shop if the staff hassle me.
trysca@reddit
In Sweden they bound up to you like friendly puppies but then when you politely say ' I'm just looking' they slink back into the corner like beaten dogs. They don't seem to have the concept of browsing irs's all about maximum efficiency and quick sales.
SnooBooks1701@reddit
Yeah, I don't want someone hovering over my shoulder while browsing
Bocadillodeldia@reddit
I used to work in a shoe shop and would happily have stood back and only approached when needed, but unfortunately our managers made us ask everyone if they needed any help today. If they said no, I backed the fuck off
One-Staff5504@reddit
I really hate it. I just want to be left alone unless i can’t find an item I’m looking for
Educational_Piano146@reddit
I have lived in India and Phillipines. I think in India they were told to do it as it was seen perceived as being helpful. In Manila, the staff in big department stores had ridiculous sales targets, and if missed they would be let go, so their behaviour was driven by sheer desperation and at times was nothing short of harassment by multiple sales people at a time.
I am not British but can assue you I absolutely hate it. I totally shop based on how I can avoid being followed and "helped".
PS would LOVE to live in Colombia. It is on my "places to live list"
SqueakySquirrel117@reddit
I lived in Italy for a long time and I found shopping clothes shopping there would overwhelm me. I eventually learned to say “I’m just looking” and usually I’d be left alone.
underwater-sunlight@reddit
In the UK, that much attention from staff is usually an assumption you are going to steal something
AddendumSea4202@reddit
I've worked a decade in retail. The reasons I think this happens is:
I personally hate being bothered by staff and if I need help I will ask. Problem is there are often staff doing dual duties, such as customer service/ restocking/ merchandising so they aren't always on the ball.
Lopsided-Wave-6141@reddit
For me the worst is in a restaurant. Can I at least put the food in my mouth before you ask if everything is okay and once is enough. If it isn't okay you'll know about it.
Rexel450@reddit
I hate being stalked by retail assistants.
IkeTurn@reddit
Go in to a Warhammer store, they'll shout at you from the till area, 'You alright mate?' then carry on reading whatever they were reading, then whilst you're looking at something on the shelf they'll appear right behind you and shout again, get all offended when you say just looking, and judge you as you walk around then out the door with out buying anything.
TwentythreeFirework@reddit
The do it in the American stores here too. Hollister and Levi come to mind. I don’t overly mind a greeting (I don’t know if they still do but Hollister used to employ greeters!) but don’t keep bothering me!
littlehamster_@reddit
I will choose what shop to go to based on how likely it is I'll be left alone. I don't want my shopping experience to include unnecessary interaction with a stranger. If it's a shop where people pounce on you I often try to go when I know it's going to be busy so hopefully their floor staff will be occupied with other people and I can be left alone. If I'm approaching a shop and I can see through the doors that there are staff waiting to approach me as soon as I cross the threshold I'll often just continue walking straight past and go buy the thing either elsewhere or online.
Cultural_Joke2025@reddit
Currys are pretty bad for sorting of ting.
Puzzleheaded-Web1519@reddit
Funny coming across this thread. I dreamt last night that I was browsing and an assistant came over. I do my shopping online! An assistant following me around would be a put off, though a personal shopper sounds a good idea.
Spiritual_Tie3348@reddit
I tend to avoid shops that do that, so it might gain them a few sales but it also costs them a few.
SpectreSingh89@reddit
In the UK SOME shops are like that. For context we go to get Punjabi suits for women or browse in shops where they sell Saree, kurtha pyjama, Ganesh, Kali Maa statues am sure u get the idea. It is absolutely cringe and horrific, esp when sales assist start pestering 🤦🏽♂️
I understand it can get boring, sales assist look at the same thing, nobody to talk to, u know? But if we go CO-OP or local news shop, those assistance are in the exact same boat. They never watch u browse and say "That choccie is the best. Go for it!"
Remarkable-Ad155@reddit
A la orden, a la orden 😅 i have been to Colombia and this also drives me mental. They're a mercantile people.
Kyber92@reddit
I still remember like 15 years ago when they first opened the big Apple Store in Manchester and they had sooooo many sales people up in everyone's grill. My dad actually snapped at someone after the the 8th time being asked "hello sir, how can we help you?"
Accomplished_Tap581@reddit
My wife’s Japanese and hates it too. On our honeymoon in Bali, as soon as they found out she was Japanese and just married, staff in shops pestered her repeatedly until she put her basket down and walked out.
Basically Japanese people are expected to buy loads of souvenirs for their work colleagues and relatives, especially on honeymoon, so staff were like flies around a cowpat .
LynxEqual9518@reddit
No, it's also a very Scandinavian thing. Do not bother me unless I specifically tell you to...
Asher-D@reddit
Considering that people that work in shops also do it in the UK, I don't think so. I absolutley hate it as well, if I want help I'll ask, otherwise, leave me alone. Just because I walk into a shop doesn't mean you need to ask me if I need help. Maybe I want help, but if I do I'll ask for it and even if I do, I usually want to go at it on my own for a Lil bit to see my unbiased, no sales pressure options.
Spiritual_Bell_3395@reddit
I'm from Scotland and when I visited Canada a couple years ago I noticed the same thing. It was SO annoying!
SammyCatLove@reddit
I live in Sweden never been bothered by the shop workers. As we are not very engaging here. People here are left to shop in peace. It happends from time to time that they ask if you need help. But I mostly ignore them or walk away or out of the store. It is very anoying. Thankfully it is rare here.
MCL-Jonathan@reddit
They usually do it to people that look suspicious 🤨
IranianAlan@reddit
Alot of these things are just the human condition not really shop related. Each to their own
unclelumbago1@reddit
They are trying to pressure you into buying whatever they tell you to.
Tru72@reddit
Three simple words fix this problem - no thank you
MixPlus@reddit
Yes. It is very similar to the experience we like in restaurants. Mostly leave us alone, but be available so that we can get your attention if we need to.
Rossco1874@reddit
Boots is the worst for this. My wife has a rule if is asked if she needs help more than three times she lesves. Then when you do actually need help is nobody to be seen.
EasyTyler@reddit
Are you fair haired and light eyed?
That can be a bit of a thing on South America. Maybe less on the coast or tourist hotspots.
Own-Dragonfly-942@reddit
I went into Lush on Friday because my friend loves the bath bombs and needed some more. I wasn't even shopping and 4 times assistants came up and asked me only if I needed help. I kept telling them no, I can't even touch the products because I'm allergic. One of the 4 was even the same person. I'm fine being asked once, if it's a genuine thing and not because they want a sales pitch. But 4 times when I've already given in my opinion a very valid reason as to why I don't want help is way to much. The thought of every single shop doing it is terrifying.
eric-artman@reddit
No it is not. Most of people hate to be nagged by staff.
Boomslang_lc@reddit
Of course you’re British so you might already be familiar, but this is the first thing I thought of:
https://youtu.be/FjwvovxFII4?si=WCh1uKhQ0BAlTcnz
Different-Let4338@reddit
Same here in China, many shops have sales people to sell or recommend certain products. Also just regular shop workers that are there to help.
However, if you tell them 'oh I am just looking' they'll typically leave you alone. It really stressed me out at first, because I always feel a bit of pressure to buy whatever they recommend lol, but after just learning to politely telling them I don't need help it doesn't happen as often.
encoding314@reddit
It's way worse in HK. They won't leave you alone. Didn't happen as much for me in the mainland.
callisstaa@reddit
Another thing that kinda pisses me off a bit here is that a lot of clothes stores don't have prices on the items so you have to find a salesperson and enquire about it.
I was in a supermarket yesterday to get some shower gel and had 2 assistants on me. I ended up going home and ordering it on Meituan.
Imanosysod@reddit
They do it in France. I can't stand it.
callisstaa@reddit
They do this shit in China also. Even worse is clothes stores etc where nothing has a price on so you have to talk to a salesperson to enquire about prices.
I do 99% of my shopping online for this reason.
ktitten@reddit
Okay when I was younger I definitely got the awkwardness and would avoid shops like lush.
Now I have actually come to quite like talking to shop workers. If you know what you have come in for, it can make it a much quicker experience to explain that to the shop worker. It also makes their day less boring.
Also, sometimes its just nice to have that human interaction. I've had some great conversations with lush workers.
Curious_Orange8592@reddit
https://www.youtube.com/watch?v=YkPn3SewEXs
Pretend_Ad4147@reddit
Why don't these ships have a roll of day, green stickers at the entrance and if you don't want to be bothered, you take one and stick it to your lapel?
Mr_Bumcrest@reddit
Use your words and ask them to stop
Lernalia@reddit
Can confirm that Germans most likely would be as annoyed as you about this
Immediate_Lunch3969@reddit
Happens all time at furniture shops in the US. I now order my furniture online
Kim_catiko@reddit
We went into Wren Kitchens yesterday to just browse as we wanted to see everything in person before making any appointments etc. This woman, whilst polite and well-meaning, would not leave us alone until we said we were just browsing about five times. We just wanted to look without someone talking at us, trying to sell shit. That might work with some people, but surely the majority just get pissed off???
We then went upstairs to look at samples of colours and worktops, and she followed us. Not straight away, but she came over to us again whilst we looked at the colour samples. At that point, we needed to go anyway because my son had a party to attend, but Jesus Christ! Take the hint. I get it is their job, and she was very nice, but we just wanted to look. We are pretty much set on getting our kitchen from there anyway, but just wanted to browse.
skibbin@reddit
I once agreed to go furniture shopping with my wife, but told her I was leaving after 5 people checked up on me. I was out the door in 3 minutes.
Helithe@reddit
When I first moved to Australia I noticed that staff in shops were more attentive than I was used to. At first it was a bit off putting but then I just got used to it. If you greet them back and say you're just browsing then you get left alone until you approach them again for help.
I've ended up being more comfortable with the help they're offering, it can be like having a shopping friend and I've had helpful advice on products that I wouldn't have otherwise known.
Upbeat-Metal-5087@reddit
Dno, just do the British thing and tell them to get the fuck away, youll have your answer.
ActionBirbie@reddit
Urgh, that would annoy me to the point of testing my patience. Any shop where their staff acted like that would lose my business very quickly.
SnooDonuts6494@reddit
I totally understand what you mean. I've experienced the same discomfort in some other countries.
In my personal experience of this, mainland Europe is similar to Britain - they mostly generally leave you alone.
Pockysocks@reddit
Probably. If I need someone, I will get their attention. I went into a clothes shop a few weeks back. Foreign guy running it. Would not leave me alone. Was really annoying so I just left without having a good look at anything. Now I know to avoid that shop.
Zealousideal-Low3388@reddit
Never happens to me in Chile or Argentina, except in electronics/appliance shops where they’re on commission
Andromidius@reddit
Yeah I want to be left alone - if I need help I ask for it. The irony being when you need help the staff disappear.
Steups13@reddit
Maybe if they're commision based, but I don't like it when people are following me
anabsentfriend@reddit
No, I don't think this has ever happened to me. If a staff member started following me about I'd leave the shop. I don't mind a 'hello' but then I want to be left alone to browse.
craftyorca135@reddit
A shop I worked at had an event where someone greeted you at the door, then that same person checked up on you every few minutes. Safe to say the store was pretty empty that day.
skibbin@reddit
I'd switch entirely to online shopping
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