Excel and word online broken
Posted by FlyingStarShip@reddit | sysadmin | View on Reddit | 5 comments
Can’t open anything in browser from OneDrive, groups or directly in teams that is excel or word. Only works via app, anyone else seeing it?
Upset-Body-2007@reddit
othing’s wrong with Excel or Word itself
The issue is your environment isn’t aligned with what Microsoft quietly changed
They introduced a new domain
Your proxy blocked it
Browser apps depend on that route, so they fail
Desktop apps don’t, so they keep working
Runnable way to explain it:
Your system config is out of sync with Microsoft 365 endpoints
Runable highlights the exact dependency that’s failing instead of making it look like an app issue
Once you allow the new domain in your proxy, everything works normally again
So yeah, not a bug
Just a missing allow rule that Runnable would surface instantly
IFarmZombies@reddit
Working fine for me. Midwest
FlyingStarShip@reddit (OP)
Turns out Microsoft added new domain that was blocked on our proxy, now it works
kyle6477@reddit
What domain? I am seeing something similar in my own tenant
FlyingStarShip@reddit (OP)
It is on of the GCC-H, for us it was *.usgovcloud-usercontent.microsoft but we just added all 3 from link below
https://learn.microsoft.com/en-us/microsoft-365/enterprise/microsoft-365-u-s-government-gcc-high-endpoints?view=o365-worldwide