New PC is having multiple spontaneous reboots
Posted by droopyy11@reddit | buildapc | View on Reddit | 11 comments
As the title says my new PC that I just built keeps having multiple issues when I try to turn it on. I’ve already tested loads of things and I’m starting to get really frustrated. I was able to get into the bios perfectly fine but the second I downloaded windows 11 all hell broke loose.
As of now I’ve checked:
Temps - everything is within specs according to the bios. CPU is sitting comfortably at 31°C. The fans on my graphics card and PSU aren’t turning on but from what I can tell it’s because there isn’t any load causing them to start running.
PSU - swapped out my PSU with my roommates to see if mine was dead. That didn’t change a thing.
RAM - Ran a MemTest multiple times and it detected no issues with my ram sticks.
Everything seems to be fine in the bios, but the second it boots windows up it just reboots. It’ll occasionally give me a few minutes in windows but will eventually restart. Sometimes it’ll just go back to where I can go into the bios again or it’ll pop up saying “your device ran into a problem and couldn’t be repaired.” It’ll just flip flop back and forth between those two.
As I’m typing this out on my phone I just attempted to hard reset everything and reinstall windows onto my computer. I successfully installed it but it crashed during the setup right after I signed into my Microsoft account. Now when I try to start it up I can’t get into windows at all and it’s saying the same “your device ran into a problem and couldn’t be repaired.” Still lets me get into the bios fine but the second I save and exit, it just restarts immediately. Now I can’t even get into windows to do anything.
My last thought of what could be the issue is my m.2 drive. I’ve reseated it and the bios can still see that the drive is there. Still recognizes it as the boot drive too.
Any help would be greatly appreciated. Would’ve loved to include some photos of what I’m seeing but for some reason Reddit won’t let me.
Specs:
AMD Ryzen 7 7800x3d
Gigabyte x8701 AORUS pro ice
Patriot Viper Elite 5 32gb(2x16gb) DDR5-6000
ASUS Dual OC GeForce RTX 5060ti 16gb
Lian Li SP850 850W 80+ Gold SFX PSU
Thermaltake TR100 case
Thermaltake TH240 v2 AIO
Samsung 990 evo plus 2tb m.2
RedAversion2025@reddit
Is there the potential to boot into safe mode? Or completely unable to even get into the windows environment at all?
If you tried 2 different windows installs and it's still being weird I'd wager your ssd might be having issues. Not what anyone wants to hear in the current parts economy obviously. Might be worth checking in a friends pc or spare pc as a 2nd drive to see if it registers in windows itself, BIOS might see the drive, but windows will still need to partition the drive to be usable properly and will report any issues. You could also use drive utilities like Aomei Partitioan assistant to check and attempt to repair the drives file system. If the drive has failed or bad sectors you can use Aomei to partition off those sectors so the drive simply doesn't use them at all reducing risk of the drive causing further problems.
Usually an old fashioned platter drive you can get away with bad sectors, but on a SSD they can be extremely problematic.
droopyy11@reddit (OP)
Tried a new ssd and I’ve still got the same issue. I’m trying to boot into windows but now a solid 90% of my attempts the pic crashes before the second I go to put in my pin.
I’ve also got to wait 2 hours now. It’s crashed so many times it won’t even let me sign in.
RedAversion2025@reddit
Other possibility is your cpu is bad potentially. Bios is practically no load at all on compenents, but windows likes to put a heavy cpu load as it initializes and boots up.
You could attempt to reseat EVERYTHING. Make sure the plastic film is off the bottom of your cpu cooler, make sure there are no bent or broken pins on the cpu or the mobo, make sure the ram is fully seated, be certain the GPU is fully seated with the latch closed and locked. SSD nvme drives are securely fastened down?
Have you considered a young priest and an old one? You may need a pc exorcism.
droopyy11@reddit (OP)
Yeah I’m genuinely confused on this one. My older brother who is a massive computer guy is also stumped.
I’ve got it in just a restart hell. It tells me to leave it plugged in and wait 2 hrs so I can sign in, but even just leaving it alone it’ll just restart. When I was able to have windows open I had task manager open and there was next to no CPU load.
I’m thinking about just handing it off to geek squad or some other group to look at. I can’t even find a post with something close to what I’m experiencing. I am starting to think it’s just possessed now
RedAversion2025@reddit
Last possible ditch effort. Pull your CMOS battery, and let EVERYTHING reset. It's very possible that "maybe" "somehow" a bios setting was changed, or messed up and whatever the settings are. Then when you reinsert the battery, load into BIOS and load recommended defaults on the exit page. Perhaps try loading up with a single ram stick at a time to rule out ram failure. No XMP profiles active by chance?
ArgonTheEvil@reddit
As incredibly unlikely as it is, my gut instinct is still a problem with the SSD. Is there any way for you to check to make sure the drive’s firmware is up to date? Or check the manufacture date on it. There’s a specific range where the 990’s had a durability problem.
The Evo Plus was largely unaffected I think but it still sounds like an SSD issue to me if it’s only giving you problems once getting into Windows.
Another troubleshooting method would be try and install and boot up a Linux OS, and see if it runs into any issues there. If it does you can rule out Windows being the problem, and then it’s either the SSD or RAM. Given the RAM market right now, it wouldn’t shock me if some bad memory chips slip through quality control.
droopyy11@reddit (OP)
The SSD was the last thing I haven’t checked yet.
Just tried to checking the firmware and when I went to look in the bios it just froze the bios. Gonna go out on a limb and say that’s probably a good indicator that the drive is toast.
ArgonTheEvil@reddit
Yeah it sounds like it tbh. First thing I’d do is plugging it into a known working computer, and seeing if you can actually initialize the drive.
I would’ve said make sure the PCIe speeds are set correctly but I actually have a board that’s nearly identical to yours. As long as you’ve got that drive in either the top most slot or the very bottom m.2 slot, it should be fine even on the 1.0 version of that board’s BIOS.
droopyy11@reddit (OP)
I stg one thing gets fixed and a new problem comes up.
Now my drive is detected and I can go into the config menu to run a self test just fine. However, now this new drive isn’t showing up on the boot priority list. The only thing that shows up on it is the usb stick with windows on it, if I have it plugged in.
Intranetusa@reddit
Have you tried reinstalling windows from a USB drive or disc?
droopyy11@reddit (OP)
Yes. It crashed part of the way through the final set up again but this time I can’t even get windows now.