Almost had to cancel my international flight over a 1-letter typo… fixed it for $25 instead of rebooking
Posted by StrengthThen5662@reddit | Shoestring | View on Reddit | 12 comments
I had an international flight booked through a third-party site, and everything looked fine until the day before departure, when I tried to check in, and it failed. At first, there was no clear explanation, just an error message that didn’t really help. After digging around for a bit, I realized my name on the ticket was off by one letter. Just one. And somehow, that was enough to block check.
I reached out to support and immediately got the response you don’t want to hear: “You may need to rebook your ticket.” Out of curiosity, I checked the new prices, and they were way higher than what I originally paid, so that wasn’t really an option for me. After going back and forth with the third-party support team and getting nowhere, I decided to call the airline directly, which made all the difference.
Instead of asking for a “change,” I specifically asked for a name correction. That seemed to matter. They had me verify my identity by uploading my passport, and after a few calls and a few hours of waiting, they fixed the ticket. I was finally able to check in normally.
In the end, it cost me about $25 to fix. If I had gone with the rebooking option they first suggested, I would’ve easily spent hundreds more. I even tried a few things on my own before calling, like adding my frequent flyer number and paying for a seat, but none of that helped. The correction had to be done on their side.
The whole thing was stressful for something so small, but it definitely taught me to triple-check my name when booking, especially through third-party sites. And if there’s ever a typo, it’s worth pushing for a correction instead of accepting a full change or rebooking right away. Also, if the first answer sounds expensive, it’s probably worth asking again or trying a different route.
I am interested in learning if anyone else has dealt with something like this and how it worked out.
cymblue@reddit
Why did it even cost $25?
Pomksy@reddit
It cost me $399 on United so take your pick. It costs money because they have to reissue tickets and reprocess their boarding list with TSA, DHS, etc. even state agencies are notified of manifests.
Before 9/11 it was free LOL
Hajimemeforme@reddit
Never book flight ticket from 3rd party. Entirely to prevent shits like this
johnmichael-kane@reddit
The same would have happened had he booked directly through the airline…they always charge for name correction unless you’ve booked a tier that allows free changes
1000thusername@reddit
Except he’d have been typing his name himself directly, and not some kid in a sweat shop in a warehouse or basement somewhere retyping it and messing up.
johnmichael-kane@reddit
The mistake was his, no?
1000thusername@reddit
It’s unsaid, but it’s not certain it’s his. There is every possibility it was caused when the third party ordered the ticket.
Weltenkind@reddit
But they wouldn't have told him to book the whole flight again because of it.
ChestChance6126@reddit
Had almost the exact thing happen once, and it’s wild how one letter suddenly turns into a new ticket situation. Calling the airline directly really is the move, third party sites always feel like an extra layer of chaos. Now I triple check my name like I’m plating something delicate. Feels small until it ruins the whole experience.
Elegant-Expert7575@reddit
My husband got us flights at Flight Centre years ago. The Manager was his agent. She put my name in incorrectly from my passport and damn her to this day.
I had the oldest airline agent I’ve ever seen in my life help me out. She helped us get sorted by getting something sent over to the airport.
Not sure how she did it but ever since then, we’re anal about details.
partyqwerty@reddit
First time?
AsstootObservation@reddit
Booked the first and last flight I'll ever take on Spirit and paid for a girl I was dating to join a group trip in Costa Rica. Said girl didn't work out so I planned to take a friend, but no changes to the person were allowed. Read another post on Reddit (this was over a decade ago, wow I've been on here too long) that you could change misspelling a letter or two at a time. I called once a day for over a week and made it happen. Some of the names in the process were hilariously terrible sounding.
I know it was a decade because I just renewed my passport. I renewed it because the mfers at Spirit rejected my passport because the pages were "wavy." F off. Got a new one expedited the next morning and flight on united for shockingly the same price and was 24 hours behind my groups arrival. F Spirit. Shoestring or not, they ain't worth it.