ULPT: Record Your Calls
Posted by HouseMusicAndWeed@reddit | UnethicalLifeProTips | View on Reddit | 14 comments
When I got into a dispute with someone trying to get out of a legal contract, I downloaded an app to record phone calls and send the audio file to Google, just in case.
It's a pain in the butt to manage individual calls so I just record everything. This has saved me several billing and customer service headaches.
There is incredible satisfaction in telling a customer service rep who says "I don't see notes from your previous calls" that you can play those calls back for them.
Apprehensive_Hat8986@reddit
Would you please DM me about the tool you use? The one I had working has become... unreliable.
Grant_Winner_Extra@reddit
First, this isn't unethical - just illegal.
Second, it's not actually illegal even in 2-party states if you only use it for your own records. The moment you share it, that's when the hammer drops.
Third, to make this wildly unethical, connect it to ChatGPT in browser mode, open chat. Now the entire transcript with sentiment analysis is searchable on Google. Then, delete your stuff.
Apprehensive_Hat8986@reddit
In 2-party, can you use the recording to make a transcript and share that? What about notes made during the call?
Not challenging you, just genuinely curious.
i-am-foxymoron@reddit
That only works in one party consent states.
Two party consent states. California, Connecticut, Delaware, Florida, Illinois, Maryland, Massachusetts, Montana, Nevada, New Hampshire, Pennsylvania, and Washington.
Apprehensive_Hat8986@reddit
Canada is also single party consent.
Total-Jerk@reddit
In these two party states if they say the call is being recorded does that free you to make a recording or would you need to state you're also recording?
novakedy@reddit
This is actually a fantastic question. I can see it going a few different ways: -Robot stating the call is being recorded is not you, the caller, GIVING consent by staying on the call without an opt-out option. -Robot stating the call is being recorded is not even saying ANYONE gave consent in the first place, as it was a robot / recording. -Robot stating the call is being recorded is them giving consent to be recording and thus you also giving consent meets the two party consent rule.
stifflippp@reddit
I am not a lawyer but I believe once they say they are recording it's fine for you to record as well.
Also, any call that crosses state lines is subject to Federal law which is one party.
HouseMusicAndWeed@reddit (OP)
Check your local laws first.
Tinmanwpk@reddit
I live in Florida, a two party consent state. When I am told this call will be recorded for quality purposes I then ask them for permission to record the call, too. I've never been turned down m
CptPimpslap@reddit
Recommend an app? I'm on android and cant get any to work.
Adventurous_Froyo007@reddit
Could put calls on speaker and use handheld recorder to keep hard copies. Can upload those to a computer later.
goodboyralphy@reddit
Lots of businesses record your calls for “quality control” or whatever. If they disagree with your recollection of calls, ask them to provide you with the complete audio of all your calls. I’ve had insurance companies running around in circles, burning cds, forced to trawl through the audio. Making yourself a big enough nuisance usually works.
HouseMusicAndWeed@reddit (OP)
Love it