I tried to fill-out a online form for a medical specialist and I failed miserably. My first tech failure..
Posted by whatsupgrizzlyadams@reddit | GenX | View on Reddit | 21 comments
My specialist texted me a link to fill out the new patients packet. I clicked on the link, which sent a verification code to my email.
I copied it down, clicked back to fill in the code and the page had disappeared.
WTF?
I did this 3-4 times, same thing happened.
I called the office to tell them I was having an issue. The person said " Oh, just come 30 minutes early and we can help you do it on a tablet. Don't worry, lots of our older patients have tech issues."
I thought " Bitch, I was rocking web crawler before you were even thought of.."
Now I really feel old.
(Is text in emails getting smaller?)
SamePhotographs@reddit
I fill out the form, and then have it fail to send because I cannot for the life of me pass a captcha. As far as the Internet is concerned, I am Indeed a robot.
whatsupgrizzlyadams@reddit (OP)
If I dont get the captcha the first time I turn on the audio feature and do it that way.
warrenao@reddit
"Ma'am, the fault isn't with your 'older patients'. The fault is the shoddy UX and web design."
smhel_permission@reddit
This 👆
TealFlamingoCat@reddit
I have stopped filling the forms out online. Half the time I have to fill them out when I get there anyway.
I figured filling out the forms will occupy a few minutes of my waiting room time anyway.
Necessary_Giraffe_66@reddit
I prefer to do them online at home. I hate writing and filling them out by hand.
MostlyBrine@reddit
I have filled the forms online, only to have the information modified with inaccurate things by the office nurses.
somthingblu@reddit
That’s so annoying! Sidenote, if you have an iPhone have them text you the code instead of email. The iPhone will copy the code automatically for you.
whatsupgrizzlyadams@reddit (OP)
Samsung
CraftLass@reddit
Samsung phones do that, too. Maybe all Androids? Not sure, have had Samsungs for too long.
Curious_Owl78@reddit
The last specialist I went to had 17 pages to complete, fully online, and no way to edit dates, previous surgeries, etc., without starting over completely every time you made a mistake.
I've been hospitalized, had several surgeries, and 7 miscarriages. It took me about 5 attempts to get it exactly right.
Then I just had to fill out out again, in person, at the appointment.
Fuck that!
Exciting_Pass_6344@reddit
This genuinely made me laugh. Thanks.
galtscrapper@reddit
Yeah I worked for Apple for 8 years and I feel all of this.
Hungry-Violinist-729@reddit
If you have a phone and a laptop you could have opened email on one so you didn't have to switch away from the opened link. I have encountered this a couple of times, and it is dumb. Most things let you navigate away to grab a code.
whatsupgrizzlyadams@reddit (OP)
I used my phone to get to the email code, computer for the form. I just clicked on" place code here" and it it did nothing.
Hungry-Violinist-729@reddit
Ah, I see. Wonder if their form was broken today?
whatsupgrizzlyadams@reddit (OP)
Thats why I called. But, apparently it was just old me. Lol.
Hungry-Violinist-729@reddit
It might still be the link, I have faith in your abilities 😊
Ms-Anthrop@reddit
It never takes 30 minutes in person to fill that out either. Ive started refusing to do thier job and it's eliminated a lot if stress for me. Same thing with self checkout, I go to a cashier, im not getting discounts for ringing up my own food.
Agent7619@reddit
That wasn't a failure on your part. I have an app too that I can't log in on my phone. When you log in, it sends the code to your SMS. If you switch to your messages to get the code, and then back to the app, it resets the login session and you need to start over (impossible to complete unless you can read the code real quick when the notification pops up).
It's a failure of the app developer, not you.
wyohman@reddit
Tech not working rarely has anything to do with age. A lot of it is garbage.
I often get the side eye since I'm 60, but if they saw my posts on USENET in 1988, they'd know I'm no tech noob. But then again, they don't know what USENET is.