Delinea Server Suite Poor Product - Any Feedbacks
Posted by Final-Pomelo1620@reddit | sysadmin | View on Reddit | 7 comments
Hello All,
We purchased Delinea Server Suite along with Delinea Secret Server as part of our PAM implementation
Server Suite was intended to manage RBAC and permissions across Windows and Linux systems.
However, we have not been able to use it successfully so far on Windows.
Main issues:
Windows setup requires an agent which has been unstable
We are facing repeated issues during testing
Delinea Support is very bad and has not been helpful in resolving these problems
I'd love some feedback from this community on their thoughts on this
Thanks in advance.
Bay_Sailor@reddit
If you had a poor experience with support, I recommend contacting the sales team and asking for your case to be reopened and escalated. The sales team should advocate for you.
This product has been around for ~20 years and is extremely stable. Its likely a configuration issue.
Final-Pomelo1620@reddit (OP)
Windows agent requires rebooting servers which is not easy for production servers We got 300+ VMs
Bay_Sailor@reddit
You mentioned in your original post that the agent "has been unstable" but now you complain that the agent needs a reboot at installation. That doesn't sound like instability - that just Windows.
What is the instability that you mentioned?
Final-Pomelo1620@reddit (OP)
Firstly the agent requires multiple reboot during agent installation till its gets working
In some occasions, server get crashed after agent installation
There has been no issues with Linux but poor experience with only Windows servers
Bay_Sailor@reddit
I would strongly encourage you, as I mentioned previously, to contact your sales representative or sales engineer and request that your case be escalated. They will advocate for you and help get to a resolution. Don't accept less than stellar support. Your purchase includes support and you should demand it.
netburnr2@reddit
You should be rebooting them for monthly patching anyway.
Civil_Inspection579@reddit
You’re not alone agent-based PAM tools often run into stability issues, especially on Windows. If support isn’t helping, it might be worth evaluating alternatives before going deeper.