Q20 Ridstar Recall
Posted by MioUsername@reddit | ebikes | View on Reddit | 13 comments
My son (13) has been saving for an ebike and was finally about to purchase the Q20 when we came across the reports of fires coming from the battery connections. Ridstar is apparently not cooperating with notifying customers forcing the CPSC to conduct the recall themselves.
Does anyone here have experience with the Q30? He has started looking at that one, but I am now wary of the company and their products overall.
Sidenote: I have no experience with ebikes so any advice is appreciated.
egallegos724@reddit
YVY e-bike is the same exact bike as the Ridstar Q20. We have 2 Ridstar and one YVY and they’re perfect for us.
I’ve heard there is only 3 manufacturers in china and they all use the same parts.
egallegos724@reddit
Get insurance from Amazon. They’ll replace it and not ask for the bike back.
whattteva@reddit
I mean, these battery fires have caused deaths. Any company not taking battery fires seriously and refusing to cooperate with a recall order needs to be on your black list.
I think you already know the answer, but I can't help but think that you are looking to find someone that could convince you otherwise.
MioUsername@reddit (OP)
Nope, the exact opposite actually. Trying to have something to show my son to explain why getting something from the same company doesn’t make sense. But thanks so much for taking the time to reply.
whattteva@reddit
If I could give another piece of advice. Try to get something that's available from your local bike shop. Yes, you will pay a premium, but you will be able to get support for repairs and logistics. Bike shops will typically refuse to service an ebike that they do not sell. So, unless you or your son are planning to be a pretty handy bike mechanic, I would suggest getting something available from a local bike shop. The extra cost will be worth the long term repair support.
MioUsername@reddit (OP)
Thanks to all who have provided helpful feedback. We found a good alternative that is safe and appropriate for his age.
chiefvelo@reddit
This is an (very low quality) eMoto and not an ebike. Different laws. If it's not an authentic UL-listed electronics and UL-listed battery (two separte certifications) separateto not keep it in anything atached to your house. attached
Laserdollarz@reddit
Same parts, same factories, same engineers. Steer clear.
BassesNBikes@reddit
If you want a safe, comfortable, well designed e-bike that holds adjustment and can be repaired stick to bike-shop bikes. Most e-bike only companies are selling the same basic Bafang hub motor, the least expensive battery they can assemble from recycled 18650 cells, and the bare minimum of "bicycle" to keep those two things up off the ground.
You might get away with a reputable e-bike only brand like Aventon and save a couple of bucks, but there is a difference.
Speedtrap1@reddit
If a company will not take responsibility for a recall on one product, what makes you think they will fix it on the next one
MioUsername@reddit (OP)
I don’t think that.
Humble_Key_4259@reddit
Recall aside, Ridstars suck. Don't buy them.
Nervous-Iron2373@reddit
https://ride1up.com/product/revv-1/